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261.wp-lightbox-overlay .wp-block-image figcaption{display:none}.wp-lightbox-overlay button{background:none;border:none}.wp-lightbox-overlay .scrim{background-color:#fff;height:100%;opacity:.9;position:absolute;width:100%;z-index:2000000}.wp-lightbox-overlay.active{visibility:visible}@media not (prefers-reduced-motion){.wp-lightbox-overlay.active{animation:turn-on-visibility .25s both}.wp-lightbox-overlay.active img{animation:turn-on-visibility .35s both}.wp-lightbox-overlay.show-closing-animation:not(.active){animation:turn-off-visibility .35s both}.wp-lightbox-overlay.show-closing-animation:not(.active) img{animation:turn-off-visibility .25s both}.wp-lightbox-overlay.zoom.active{animation:none;opacity:1;visibility:visible}.wp-lightbox-overlay.zoom.active .lightbox-image-container{animation:lightbox-zoom-in .4s}.wp-lightbox-overlay.zoom.active .lightbox-image-container img{animation:none}.wp-lightbox-overlay.zoom.active .scrim{animation:turn-on-visibility .4s forwards}.wp-lightbox-overlay.zoom.show-closing-animation:not(.active){animation:none}.wp-lightbox-overlay.zoom.show-closing-animation:not(.active) .lightbox-image-container{animation:lightbox-zoom-out .4s}.wp-lightbox-overlay.zoom.show-closing-animation:not(.active) .lightbox-image-container img{animation:none}.wp-lightbox-overlay.zoom.show-closing-animation:not(.active) .scrim{animation:turn-off-visibility .4s forwards}}@keyframes show-content-image{0%{visibility:hidden}99%{visibility:hidden}to{visibility:visible}}@keyframes turn-on-visibility{0%{opacity:0}to{opacity:1}}@keyframes turn-off-visibility{0%{opacity:1;visibility:visible}99%{opacity:0;visibility:visible}to{opacity:0;visibility:hidden}}@keyframes lightbox-zoom-in{0%{transform:translate(calc((-100vw + var(--wp--lightbox-scrollbar-width))/2 + var(--wp--lightbox-initial-left-position)),calc(-50vh + var(--wp--lightbox-initial-top-position))) scale(var(--wp--lightbox-scale))}to{transform:translate(-50%,-50%) scale(1)}}@keyframes lightbox-zoom-out{0%{transform:translate(-50%,-50%) scale(1);visibility:visible}99%{visibility:visible}to{transform:translate(calc((-100vw + var(--wp--lightbox-scrollbar-width))/2 + var(--wp--lightbox-initial-left-position)),calc(-50vh + var(--wp--lightbox-initial-top-position))) scale(var(--wp--lightbox-scale));visibility:hidden}}
262/*# sourceURL=https://roiinstitute.net/wp-includes/blocks/image/style.min.css */
263</style>
264<style id="wp-block-image-theme-inline-css">
265:root :where(.wp-block-image figcaption){color:#555;font-size:13px;text-align:center}.is-dark-theme :root :where(.wp-block-image figcaption){color:hsla(0,0%,100%,.65)}.wp-block-image{margin:0 0 1em}
266/*# sourceURL=https://roiinstitute.net/wp-includes/blocks/image/theme.min.css */
267</style>
268<style id="wp-block-paragraph-inline-css">
269.is-small-text{font-size:.875em}.is-regular-text{font-size:1em}.is-large-text{font-size:2.25em}.is-larger-text{font-size:3em}.has-drop-cap:not(:focus):first-letter{float:left;font-size:8.4em;font-style:normal;font-weight:100;line-height:.68;margin:.05em .1em 0 0;text-transform:uppercase}body.rtl .has-drop-cap:not(:focus):first-letter{float:none;margin-left:.1em}p.has-drop-cap.has-background{overflow:hidden}:root :where(p.has-background){padding:1.25em 2.375em}:where(p.has-text-color:not(.has-link-color)) a{color:inherit}p.has-text-align-left[style*="writing-mode:vertical-lr"],p.has-text-align-right[style*="writing-mode:vertical-rl"]{rotate:180deg}
270/*# sourceURL=https://roiinstitute.net/wp-includes/blocks/paragraph/style.min.css */
271</style>
272<style id="wp-block-group-inline-css">
273.wp-block-group{box-sizing:border-box}:where(.wp-block-group.wp-block-group-is-layout-constrained){position:relative}
274/*# sourceURL=https://roiinstitute.net/wp-includes/blocks/group/style.min.css */
275</style>
276<style id="wp-block-group-theme-inline-css">
277:where(.wp-block-group.has-background){padding:1.25em 2.375em}
278/*# sourceURL=https://roiinstitute.net/wp-includes/blocks/group/theme.min.css */
279</style>
280<style id="wp-block-button-inline-css">
281.wp-block-button__link{align-content:center;box-sizing:border-box;cursor:pointer;display:inline-block;height:100%;text-align:center;word-break:break-word}.wp-block-button__link.aligncenter{text-align:center}.wp-block-button__link.alignright{text-align:right}:where(.wp-block-button__link){border-radius:9999px;box-shadow:none;
281padding:calc(.667em + 2px) calc(1.333em + 2px);text-decoration:none}.wp-block-button[style*=text-decoration] .wp-block-button__link{text-decoration:inherit}.wp-block-buttons>.wp-block-button.has-custom-width{max-width:none}.wp-block-buttons>.wp-block-button.has-custom-width .wp-block-button__link{width:100%}.wp-block-buttons>.wp-block-button.has-custom-font-size .wp-block-button__link{font-size:inherit}.wp-block-buttons>.wp-block-button[class*=wp-block-button__width]{width:calc(var(--wp--block-button--width)*1% - var(--wp--style--block-gap, .5em)*(1 - var(--wp--block-button--width)/100))}.wp-block-buttons>.wp-block-button.wp-block-button__width-25{width:calc(25% - var(--wp--style--block-gap, .5em)*.75)}.wp-block-buttons>.wp-block-button.wp-block-button__width-50{width:calc(50% - var(--wp--style--block-gap, .5em)*.5)}.wp-block-buttons>.wp-block-button.wp-block-button__width-75{width:calc(75% - var(--wp--style--block-gap, .5em)*.25)}.wp-block-buttons>.wp-block-button.wp-block-button__width-100{flex-basis:100%;width:100%}.wp-block-buttons.is-vertical>.wp-block-button[class*=wp-block-button__width]{width:calc(var(--wp--block-button--width)*1%)}.wp-block-buttons.is-vertical>.wp-block-button.wp-block-button__width-25{width:25%}.wp-block-buttons.is-vertical>.wp-block-button.wp-block-button__width-50{width:50%}.wp-block-buttons.is-vertical>.wp-block-button.wp-block-button__width-75{width:75%}.wp-block-button.is-style-squared,.wp-block-button__link.wp-block-button.is-style-squared{border-radius:0}.wp-block-button.no-border-radius,.wp-block-button__link.no-border-radius{border-radius:0!important}:root :where(.wp-block-button .wp-block-button__link.is-style-outline),:root :where(.wp-block-button.is-style-outline>.wp-block-button__link){border:2px solid;padding:.667em 1.333em}:root :where(.wp-block-button .wp-block-button__link.is-style-outline:not(.has-text-color)),:root :where(.wp-block-button.is-style-outline>.wp-block-button__link:not(.has-text-color)){color:currentColor}:root :where(.wp-block-button .wp-block-button__link.is-style-outline:not(.has-background)),:root :where(.wp-block-button.is-style-outline>.wp-block-button__link:not(.has-background)){background-color:transparent;background-image:none}
282/*# sourceURL=https://roiinstitute.net/wp-includes/blocks/button/style.min.css */
283</style>
284<style id="wp-block-buttons-inline-css">
285.wp-block-buttons{box-sizing:border-box}.wp-block-buttons.is-vertical{flex-direction:column}.wp-block-buttons.is-vertical>.wp-block-button:last-child{margin-bottom:0}.wp-block-buttons>.wp-block-button{display:inline-block;margin:0}.wp-block-buttons.is-content-justification-left{justify-content:flex-start}.wp-block-buttons.is-content-justification-left.is-vertical{align-items:flex-start}.wp-block-buttons.is-content-justification-center{justify-content:center}.wp-block-buttons.is-content-justification-center.is-vertical{align-items:center}.wp-block-buttons.is-content-justification-right{justify-content:flex-end}.wp-block-buttons.is-content-justification-right.is-vertical{align-items:flex-end}.wp-block-buttons.is-content-justification-space-between{justify-content:space-between}.wp-block-buttons.aligncenter{text-align:center}.wp-block-buttons:not(.is-content-justification-space-between,.is-content-justification-right,.is-content-justification-left,.is-content-justification-center) .wp-block-button.aligncenter{margin-left:auto;margin-right:auto;width:100%}.wp-block-buttons[style*=text-decoration] .wp-block-button,.wp-block-buttons[style*=text-decoration] .wp-block-button__link{text-decoration:inherit}.wp-block-buttons.has-custom-font-size .wp-block-button__link{font-size:inherit}.wp-block-buttons .wp-block-button__link{width:100%}.wp-block-button.aligncenter{text-align:center}
286/*# sourceURL=https://roiinstitute.net/wp-includes/blocks/buttons/style.min.css */
287</style>
288<link rel='stylesheet' id='wc-blocks-style-css' href='https://roiinstitute.net/wp-content/plugins/woocommerce/assets/client/blocks/wc-blocks.css?ver=wc-11.1.2' media='all' />
289<style id="wc-blocks-style-inline-css">
290:root { --drawer-width: 480px; --neg-drawer-width: calc(var(--drawer-width) * -1); }
291/*# sourceURL=wc-blocks-style-inline-css */
292</style>
293<link rel='stylesheet' id='wc-blocks-style-mini-cart-contents-css' href='https://roiinstitute.net/wp-content/plugins/woocommerce/assets/client/blocks/mini-cart-contents.css?ver=wc-11.1.2' media='all' />
294<link rel='stylesheet' id='wc-blocks-packages-style-css' href='https://roiinstitute.net/wp-content/plugins/woocommerce/assets/client/blocks/packages-style.css?ver=wc-11.1.2' media='all' />
295<style id="woocommerce-mini-cart-style-inline-css">
296@keyframes wc-skeleton-shimmer{to{transform:translateX(100%)}}.wc-block-mini-cart__quantity-badge{align-items:center;display:flex;position:relative}.wc-block-mini-cart__quantity-badge:empty{display:none}.wc-block-mini-cart__badge{align-items:center;border-radius:1em;box-sizing:border-box;display:flex;font-size:.875em;
296height:1.4285714286em;justify-content:center;left:100%;margin-left:-44%;min-width:1.4285714286em;padding:0 .25em;position:absolute;transform:translateY(-50%);white-space:nowrap;z-index:1}.wc-block-mini-cart__badge[hidden]{display:none}:where(.wc-block-mini-cart__badge){background-color:transparent;color:transparent}.wc-block-mini-cart__badge:empty{opacity:0}.wc-block-mini-cart__icon{display:block;height:2em;margin:-.25em;width:2em}html[dir=rtl] .wc-block-mini-cart__icon{transform:scaleX(-1)}.wc-block-mini-cart{display:inline-block}.wc-block-mini-cart__button{align-items:center;background-color:transparent;border:none;color:inherit;display:flex;font-family:inherit;font-size:inherit;font-weight:inherit;gap:.5em;line-height:1;padding:.5em;white-space:nowrap}.wc-block-mini-cart__button:hover:not([disabled]){cursor:pointer}.wc-block-mini-cart__button .wc-block-mini-cart__icon{height:1.5em;margin:0;width:1.5em}.wc-block-mini-cart--preview .wc-block-mini-cart__amount{display:initial}.wc-block-mini-cart__tax-label{margin-right:.5em}@media screen and (min-width:768px){.wc-block-mini-cart__amount{display:initial;font-size:inherit;font-weight:inherit}}.drawer-open .wc-block-mini-cart__button{pointer-events:none}
297
298/*# sourceURL=https://roiinstitute.net/wp-content/plugins/woocommerce/assets/client/blocks/woocommerce/mini-cart-style.css */
299</style>
300<style id="wp-block-navigation-link-inline-css">
301.wp-block-navigation .wp-block-navigation-item__label{overflow-wrap:break-word}.wp-block-navigation .wp-block-navigation-item__description{display:none}.link-ui-tools{outline:1px solid #f0f0f0;padding:8px}.link-ui-block-inserter{padding-top:8px}.link-ui-block-inserter__back{margin-left:8px;text-transform:uppercase}
302/*# sourceURL=https://roiinstitute.net/wp-includes/blocks/navigation-link/style.min.css */
303</style>
304<link rel='stylesheet' id='wp-block-navigation-css' href='https://roiinstitute.net/wp-includes/blocks/navigation/style.min.css?ver=7.1.2' media='all' />
305<style id="wp-block-template-part-theme-inline-css">
306:root :where(.wp-block-template-part.has-background){margin-bottom:0;margin-top:0;padding:1.25em 2.375em}
307/*# sourceURL=https://roiinstitute.net/wp-includes/blocks/template-part/theme.min.css */
308</style>
309<style id="wp-block-heading-inline-css">
310h1:where(.wp-block-heading).has-background,h2:where(.wp-block-heading).has-background,h3:where(.wp-block-heading).has-background,h4:where(.wp-block-heading).has-background,h5:where(.wp-block-heading).has-background,h6:where(.wp-block-heading).has-background{padding:1.25em 2.375em}h1.has-text-align-left[style*=writing-mode]:where([style*=vertical-lr]),h1.has-text-align-right[style*=writing-mode]:where([style*=vertical-rl]),h2.has-text-align-left[style*=writing-mode]:where([style*=vertical-lr]),h2.has-text-align-right[style*=writing-mode]:where([style*=vertical-rl]),h3.has-text-align-left[style*=writing-mode]:where([style*=vertical-lr]),h3.has-text-align-right[style*=writing-mode]:where([style*=vertical-rl]),h4.has-text-align-left[style*=writing-mode]:where([style*=vertical-lr]),h4.has-text-align-right[style*=writing-mode]:where([style*=vertical-rl]),h5.has-text-align-left[style*=writing-mode]:where([style*=vertical-lr]),h5.has-text-align-right[style*=writing-mode]:where([style*=vertical-rl]),h6.has-text-align-left[style*=writing-mode]:where([style*=vertical-lr]),h6.has-text-align-right[style*=writing-mode]:where([style*=vertical-rl]){rotate:180deg}
311/*# sourceURL=https://roiinstitute.net/wp-includes/blocks/heading/style.min.css */
312</style>
313<link rel='stylesheet' id='wp-block-cover-css' href='https://roiinstitute.net/wp-includes/blocks/cover/style.min.css?ver=7.1.2' media='all' />
314<link rel='stylesheet' id='woocommerce-layout-css' href='https://roiinstitute.net/wp-content/plugins/woocommerce/assets/css/woocommerce-layout.css?ver=11.1.2' media='all' />
315<link rel='stylesheet' id='woocommerce-smallscreen-css' href='https://roiinstitute.net/wp-content/plugins/woocommerce/assets/css/woocommerce-smallscreen.css?ver=11.1.2' media='only screen and (max-width: 768px)' />
316<link rel='stylesheet' id='woocommerce-general-css' href='https://roiinstitute.net/wp-content/plugins/woocommerce/assets/css/woocommerce.css?ver=11.1.2' media='all' />
317<style id="woocommerce-inline-inline-css">
318.woocommerce form .form-row .required { visibility: visible; }
319.woocommerce form .form-row .required { visibility: visible; }
320/*# sourceURL=woocommerce-inline-inline-css */
321</style>
322<link rel='stylesheet' id='wc-blocks-style-legacy-template-css' href='https://roiinstitute.net/wp-content/plugins/woocommerce/assets/client/blocks/legacy-template.css?ver=wc-11.1.2' media='all' />
323<style id="wp-block-separator-inline-css">
324@charset "UTF-8";.wp-block-separator{border:none;border-top:2px solid}:root :where(.wp-block-separator.is-style-dots){height:auto;line-height:1;text-align:center}:root :where(.wp-block-separator.is-style-dots):before{color:currentColor;content:"···";font-family:serif;font-size:1.5em;letter-spacing:2em;padding-left:2em}.wp-block-separator.is-style-dots{background:none!important;border:none!important}
325/*# sourceURL=https://roiinstitute.net/wp-includes/blocks/separator/style.min.css */
326</style>
327<style id="wp-block-separator-theme-inline-css">
328.wp-block-separator.has-css-opacity{opacity:.4}.wp-block-separator{border:none;border-bottom:2px solid;margin-left:auto;margin-right:auto}.wp-block-separator.has-alpha-channel-opacity{opacity:1}.wp-block-separator:not(.is-style-wide):not(.is-style-dots){width:100px}.wp-block-separator.has-background:not(.is-style-dots){border-bottom:none;height:1px}.wp-block-separator.has-background:not(.is-style-wide):not(.is-style-dots){height:2px}
329/*# sourceURL=https://roiinstitute.net/wp-includes/blocks/separator/theme.min.css */
330</style>
331<link rel='stylesheet' id='wc-blocks-style-all-products-css' href='https://roiinstitute.net/wp-content/plugins/woocommerce/assets/client/blocks/all-products.css?ver=wc-11.1.2' media='all' />
332<link rel='stylesheet' id='wc-blocks-style-cart-css' href='https://roiinstitute.net/wp-content/plugins/woocommerce/assets/client/blocks/cart.css?ver=wc-11.1.2' media='all' />
333<style id="wp-block-columns-inline-css">
334.wp-block-columns{box-sizing:border-box;display:flex;flex-wrap:wrap!important}@media (min-width:782px){.wp-block-columns{flex-wrap:nowrap!important}}.wp-block-columns{align-items:normal!important}.wp-block-columns.are-vertically-aligned-top{align-items:flex-start}.wp-block-columns.are-vertically-aligned-center{align-items:center}.wp-block-columns.are-vertically-aligned-bottom{align-items:flex-end}@media (max-width:781px){.wp-block-columns:not(.is-not-stacked-on-mobile)>.wp-block-column{flex-basis:100%!important}}@media (min-width:782px){.wp-block-columns:not(.is-not-stacked-on-mobile)>.wp-block-column{flex-basis:0;flex-grow:1}.wp-block-columns:not(.is-not-stacked-on-mobile)>.wp-block-column[style*=flex-basis]{flex-grow:0}}.wp-block-columns.is-not-stacked-on-mobile{flex-wrap:nowrap!important}.wp-block-columns.is-not-stacked-on-mobile>.wp-block-column{flex-basis:0;flex-grow:1}.wp-block-columns.is-not-stacked-on-mobile>.wp-block-column[style*=flex-basis]{flex-grow:0}:where(.wp-block-columns){margin-bottom:1.75em}:where(.wp-block-columns.has-background){padding:1.25em 2.375em}.wp-block-column{flex-grow:1;min-width:0;overflow-wrap:break-word;word-break:break-word}.wp-block-column.is-vertically-aligned-top{align-self:flex-start}.wp-block-column.is-vertically-aligned-center{align-self:center}.wp-block-column.is-vertically-aligned-bottom{align-self:flex-end}.wp-block-column.is-vertically-aligned-stretch{align-self:stretch}.wp-block-column.is-vertically-aligned-bottom,.wp-block-column.is-vertically-aligned-center,.wp-block-column.is-vertically-aligned-top{width:100%}
335/*# sourceURL=https://roiinstitute.net/wp-includes/blocks/columns/style.min.css */
336</style>
337<style id="wp-emoji-styles-inline-css">
338
339	img.wp-smiley, img.emoji {
340		display: inline !important;
341		border: none !important;
342		box-shadow: none !important;
343		height: 1em !important;
344		width: 1em !important;
345		margin: 0 0.07em !important;
346		vertical-align: -0.1em !important;
347		background: none !important;
348		padding: 0 !important;
349	}
350/*# sourceURL=wp-emoji-styles-inline-css */
351</style>
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449--wp--custom--spacing--medium: clamp(2rem, 8vw, calc(4 * var(--wp--style--block-gap)));--wp--custom--spacing--large: clamp(4rem, 10vw, 8rem);--wp--custom--typography--font-size--heading-one: clamp(36px,3vw,45px);--wp--custom--typography--font-size--heading-two: clamp(28px,2.6vw,32px);--wp--custom--typography--font-size--heading-three: clamp(20px,1.9vw,22px);--wp--custom--typography--font-size--heading-four: clamp(18px,1.5vw,20px);--wp--custom--typography--font-size--heading-five: clamp(22px,1.3vw,18px);--wp--custom--typography--font-size--heading-six: 16px;--wp--custom--typography--line-height--heading-one: 1.38;--wp--custom--typography--line-height--heading-two: 1.43;--wp--custom--typography--line-height--heading-three: 1.36;--wp--custom--typography--line-height--heading-four: 1.5;--wp--custom--typography--line-height--heading-five: 1.458333333333333;--wp--custom--typography--line-height--heading-six: 1.56;--wp--custom--typography--line-height--paragraph: 1.75;--wp--custom--typography--line-height--extra-small: 21px;--wp--custom--typography--line-height--small: 28px;--wp--custom--typography--line-height--normal: normal;--wp--custom--typography--font-weight--light: 300;--wp--custom--typography--font-weight--normal: 400;--wp--custom--typography--font-weight--medium: 500;--wp--custom--typography--font-weight--semi-bold: 600;--wp--custom--typography--font-weight--bold: 700;--wp--custom--typography--font-weight--extra-bold: 900;--wp--custom--gap--baseline: 15px;--wp--custom--gap--horizontal: min(30px, 5vw);--wp--custom--gap--vertical: min(30px, 5vw);}.wp-block-button{--wp--preset--dimension--25: 25%;--wp--preset--dimension--50: 50%;--wp--preset--dimension--75: 75%;--wp--preset--dimension--100: 100%;}:root { --wp--style--global--content-size: 750px;--wp--style--global--wide-size: 1270px; }:where(body) { margin: 0; }.wp-site-blocks > .alignleft { float: left; margin-right: 2em; }.wp-site-blocks > .alignright { float: right; margin-left: 2em; }.wp-site-blocks > .aligncenter { justify-content: center; margin-left: auto; margin-right: auto; }:where(.wp-site-blocks) > * { margin-block-start: 2rem; margin-block-end: 0; }:where(.wp-site-blocks) > :first-child { margin-block-start: 0; }:where(.wp-site-blocks) > :last-child { margin-block-end: 0; }:root { --wp--style--block-gap: 2rem; }:root :where(.is-layout-flow) > :first-child{margin-block-start: 0;}:root :where(.is-layout-flow) > :last-child{margin-block-end: 0;}:root :where(.is-layout-flow) > *{margin-block-start: 2rem;margin-block-end: 0;}:root :where(.is-layout-constrained) > :first-child{margin-block-start: 0;}:root :where(.is-layout-constrained) > :last-child{margin-block-end: 0;}:root :where(.is-layout-constrained) > *{margin-block-start: 2rem;margin-block-end: 0;}:root :where(.is-layout-flex){gap: 2rem;}:root :where(.is-layout-grid){gap: 2rem;}.is-layout-flow > .alignleft{float: left;margin-inline-start: 0;margin-inline-end: 2em;}.is-layout-flow > .alignright{float: right;margin-inline-start: 2em;margin-inline-end: 0;}.is-layout-flow > .aligncenter{margin-left: auto !important;margin-right: auto !important;}.is-layout-constrained > .alignleft{float: left;margin-inline-start: 0;margin-inline-end: 2em;}.is-layout-constrained > .alignright{float: right;margin-inline-start: 2em;margin-inline-end: 0;}.is-layout-constrained > .aligncenter{margin-left: auto !important;margin-right: auto !important;}.is-layout-constrained > :where(:not(.alignleft):not(.alignright):not(.alignfull)){max-width: var(--wp--style--global--content-size);margin-left: auto !important;margin-right: auto !important;}.is-layout-constrained > .alignwide{max-width: var(--wp--style--global--wide-size);}body .is-layout-flex{display: flex;}.is-layout-flex{flex-wrap: wrap;align-items: center;}.is-layout-flex > :is(*, div){margin: 0;}body .is-layout-grid{display: grid;}.is-layout-grid > :is(*, div){margin: 0;}body{background-color: var(--wp--preset--color--background);color: var(--wp--preset--color--foreground);font-family: var(--wp--preset--font-family--dm-sans);font-size: var(--wp--preset--font-size--normal);font-weight: var(--wp--custom--typography--font-weight--normal);line-height: var(--wp--custom--typography--line-height--paragraph);margin-top: 0;margin-right: 0;margin-bottom: 0;margin-left: 0;padding-top: 0px;padding-right: 0px;padding-bottom: 0px;padding-left: 0px;}
449a:where(:not(.wp-element-button)){color: var(--wp--preset--color--primary);text-decoration: none;}:root :where(a:where(:not(.wp-element-button)):hover){color: var(--wp--preset--color--primary);text-decoration: none;}:root :where(a:where(:not(.wp-element-button)):focus){color: var(--wp--preset--color--primary);text-decoration: none;}:root :where(a:where(:not(.wp-element-button)):active){color: var(--wp--preset--color--primary);text-decoration: none;}h1, h2, h3, h4, h5, h6{color: #000;}h1{color: var(--wp--preset--color--foreground);font-family: var(--wp--preset--font-family--dm-sans);font-size: var(--wp--custom--typography--font-size--heading-one);font-weight: var(--wp--custom--typography--font-weight--bold);line-height: var(--wp--custom--typography--line-height--heading-one);margin-top: 0;margin-bottom: 0.625rem;}h2{color: var(--wp--preset--color--foreground);font-family: var(--wp--preset--font-family--dm-sans);font-size: var(--wp--custom--typography--font-size--heading-two);font-weight: var(--wp--custom--typography--font-weight--bold);line-height: var(--wp--custom--typography--line-height--heading-two);margin-top: 0;margin-bottom: 0.625rem;}h3{color: var(--wp--preset--color--foreground);font-family: var(--wp--preset--font-family--dm-sans);font-size: var(--wp--custom--typography--font-size--heading-three);font-weight: var(--wp--custom--typography--font-weight--bold);line-height: var(--wp--custom--typography--line-height--heading-three);margin-top: 0;margin-bottom: 0.625rem;}h4{color: var(--wp--preset--color--foreground);font-family: var(--wp--preset--font-family--dm-sans);font-size: var(--wp--custom--typography--font-size--heading-four);font-weight: var(--wp--custom--typography--font-weight--bold);line-height: var(--wp--custom--typography--line-height--heading-four);margin-top: 0;margin-bottom: 0.625rem;}h5{color: var(--wp--preset--color--foreground);font-family: var(--wp--preset--font-family--dm-sans);font-size: var(--wp--custom--typography--font-size--heading-five);font-weight: var(--wp--custom--typography--font-weight--bold);line-height: var(--wp--custom--typography--line-height--heading-five);margin-top: 0;margin-bottom: 0.625rem;}h6{color: var(--wp--preset--color--foreground);font-family: var(--wp--preset--font-family--dm-sans);font-size: var(--wp--custom--typography--font-size--heading-six);font-weight: var(--wp--custom--typography--font-weight--bold);line-height: var(--wp--custom--typography--line-height--heading-six);margin-top: 0;margin-bottom: 0.625rem;}:root :where(.wp-element-button, .wp-block-button__link){background-color: #820e2e;border-radius: 0px;border-width: 0px;color: var(--wp--preset--color--background);font-family: inherit;font-size: var(--wp--custom--typography--font-size--small);font-style: inherit;font-weight: var(--wp--custom--typography--font-weight--medium);letter-spacing: 2px;line-height: 1.7;padding-top: 10px;padding-right: 30px;padding-bottom: 10px;padding-left: 30px;text-decoration: none;text-transform: inherit;}:root :where(.wp-element-button:visited, .wp-block-button__link:visited){background-color: var(--wp--preset--color--primary);color: var(--wp--preset--color--white);}:root :where(.wp-element-button:hover, .wp-block-button__link:hover){background-color: var(--wp--preset--color--secondary);color: var(--wp--preset--color--white);}:root :where(.wp-element-button:focus, .wp-block-button__link:focus){background-color: var(--wp--preset--color--secondary);color: var(--wp--preset--color--white);}:root :where(.wp-element-button:active, .wp-block-button__link:active){background-color: var(--wp--preset--color--secondary);color: var(--wp--preset--color--white);}.has-black-color{color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-color{color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-color{color: var(--wp--preset--color--white) !important;}.has-pale-pink-color{color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-color{color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-color{color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-color{color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-color{color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-color{color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-color{color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-color{color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-color{color: var(--wp--preset--color--vivid-purple) !important;}.has-foreground-color{color: var(--wp--preset--color--foreground) !important;}.has-background-color{color: var(--wp--preset--color--background) !important;}.has-primary-color{color: 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!important;}.has-background-background-color{background-color: var(--wp--preset--color--background) !important;}.has-primary-background-color{background-color: var(--wp--preset--color--primary) !important;}.has-secondary-background-color{background-color: var(--wp--preset--color--secondary) !important;}.has-background-secondary-background-color{background-color: var(--wp--preset--color--background-secondary) !important;}.has-body-text-background-color{background-color: var(--wp--preset--color--body-text) !important;}.has-text-link-background-color{background-color: var(--wp--preset--color--text-link) !important;}.has-border-background-color{background-color: var(--wp--preset--color--border) !important;}.has-tertiary-background-color{background-color: var(--wp--preset--color--tertiary) !important;}.has-input-field-background-color{background-color: var(--wp--preset--color--input-field) !important;}.has-boulder-background-color{background-color: var(--wp--preset--color--boulder) 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!important;}.has-vivid-green-cyan-border-color{border-color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-border-color{border-color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-border-color{border-color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-border-color{border-color: var(--wp--preset--color--vivid-purple) !important;}.has-foreground-border-color{border-color: var(--wp--preset--color--foreground) !important;}.has-background-border-color{border-color: var(--wp--preset--color--background) !important;}.has-primary-border-color{border-color: var(--wp--preset--color--primary) !important;}.has-secondary-border-color{border-color: var(--wp--preset--color--secondary) !important;}.has-background-secondary-border-color{border-color: var(--wp--preset--color--background-secondary) !important;}.has-body-text-border-color{border-color: var(--wp--preset--color--body-text) !important;}.has-text-link-border-color{border-color: var(--wp--preset--color--text-link) !important;}.has-border-border-color{border-color: var(--wp--preset--color--border) !important;}.has-tertiary-border-color{border-color: var(--wp--preset--color--tertiary) !important;}.has-input-field-border-color{border-color: var(--wp--preset--color--input-field) !important;}.has-boulder-border-color{border-color: var(--wp--preset--color--boulder) !important;}.has-coffee-border-color{border-color: var(--wp--preset--color--coffee) !important;}.has-cyan-border-color{border-color: var(--wp--preset--color--cyan) !important;}.has-dark-blue-border-color{border-color: var(--wp--preset--color--dark-blue) !important;}.has-sky-blue-border-color{border-color: var(--wp--preset--color--sky-blue) !important;}.has-dark-green-border-color{border-color: var(--wp--preset--color--dark-green) !important;}.has-lite-green-border-color{border-color: var(--wp--preset--color--lite-green) !important;}.has-purple-border-color{border-color: var(--wp--preset--color--purple) !important;}.has-dark-purple-border-color{border-color: var(--wp--preset--color--dark-purple) !important;}.has-orange-border-color{border-color: var(--wp--preset--color--orange) !important;}.has-lite-red-border-color{border-color: var(--wp--preset--color--lite-red) !important;}.has-hexadecimal-border-color{border-color: var(--wp--preset--color--hexadecimal) !important;}.has-pink-border-color{border-color: var(--wp--preset--color--pink) !important;}.has-vivid-cyan-blue-to-vivid-purple-gradient-background{background: var(--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple) !important;}.has-light-green-cyan-to-vivid-green-cyan-gradient-background{background: var(--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan) !important;}.has-luminous-vivid-amber-to-luminous-vivid-orange-gradient-background{background: var(--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange) !important;}.has-luminous-vivid-orange-to-vivid-red-gradient-background{background: var(--wp--preset--gradient--luminous-vivid-orange-to-vivid-red) !important;}
449.has-very-light-gray-to-cyan-bluish-gray-gradient-background{background: var(--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray) !important;}.has-cool-to-warm-spectrum-gradient-background{background: var(--wp--preset--gradient--cool-to-warm-spectrum) !important;}.has-blush-light-purple-gradient-background{background: var(--wp--preset--gradient--blush-light-purple) !important;}.has-blush-bordeaux-gradient-background{background: var(--wp--preset--gradient--blush-bordeaux) !important;}.has-luminous-dusk-gradient-background{background: var(--wp--preset--gradient--luminous-dusk) !important;}.has-pale-ocean-gradient-background{background: var(--wp--preset--gradient--pale-ocean) !important;}.has-electric-grass-gradient-background{background: var(--wp--preset--gradient--electric-grass) !important;}.has-midnight-gradient-background{background: var(--wp--preset--gradient--midnight) !important;}.has-vertical-secondary-to-tertiary-gradient-background{background: var(--wp--preset--gradient--vertical-secondary-to-tertiary) !important;}.has-vertical-secondary-to-background-gradient-background{background: var(--wp--preset--gradient--vertical-secondary-to-background) !important;}.has-vertical-background-to-secondary-gradient-background{background: var(--wp--preset--gradient--vertical-background-to-secondary) !important;}.has-vertical-tertiary-to-background-gradient-background{background: var(--wp--preset--gradient--vertical-tertiary-to-background) !important;}.has-diagonal-primary-to-foreground-gradient-background{background: var(--wp--preset--gradient--diagonal-primary-to-foreground) !important;}.has-diagonal-secondary-to-background-gradient-background{background: var(--wp--preset--gradient--diagonal-secondary-to-background) !important;}.has-diagonal-secondary-to-background-left-gradient-background{background: var(--wp--preset--gradient--diagonal-secondary-to-background-left) !important;}.has-diagonal-secondary-to-background-right-gradient-background{background: var(--wp--preset--gradient--diagonal-secondary-to-background-right) !important;}.has-diagonal-background-to-secondary-gradient-background{background: var(--wp--preset--gradient--diagonal-background-to-secondary) !important;}.has-diagonal-tertiary-to-background-gradient-background{background: var(--wp--preset--gradient--diagonal-tertiary-to-background) !important;}.has-diagonal-background-to-tertiary-gradient-background{background: var(--wp--preset--gradient--diagonal-background-to-tertiary) !important;}.has-small-font-size{font-size: var(--wp--preset--font-size--small) !important;}.has-medium-font-size{font-size: var(--wp--preset--font-size--medium) !important;}.has-large-font-size{font-size: var(--wp--preset--font-size--large) !important;}.has-x-large-font-size{font-size: var(--wp--preset--font-size--x-large) !important;}.has-tiny-font-size{font-size: var(--wp--preset--font-size--tiny) !important;}.has-extra-small-font-size{font-size: var(--wp--preset--font-size--extra-small) !important;}.has-normal-font-size{font-size: var(--wp--preset--font-size--normal) !important;}.has-content-heading-font-size{font-size: var(--wp--preset--font-size--content-heading) !important;}.has-slider-title-font-size{font-size: var(--wp--preset--font-size--slider-title) !important;}.has-extra-large-font-size{font-size: var(--wp--preset--font-size--extra-large) !important;}.has-huge-font-size{font-size: var(--wp--preset--font-size--huge) !important;}.has-extra-huge-font-size{font-size: var(--wp--preset--font-size--extra-huge) !important;}.has-system-font-family{font-family: var(--wp--preset--font-family--system) !important;}.has-dm-sans-font-family{font-family: var(--wp--preset--font-family--dm-sans) !important;}
450form.woocommerce-ordering > input {background:rgba(255,255,255,0.0)}
451form.woocommerce-ordering > select {background:rgba(255,255,255,0.0)}
452form.woocommerce-cart-form > input {background:rgba(255,255,255,0.0)}
453form.woocommerce-cart-form > select {background:rgba(255,255,255,0.0)}
454td.product-quantity > div.quantity >input {background:rgba(255,255,255,0.0)}
455form.woocommerce-checkout .input-text,
456form.woocommerce-checkout .select2-container--default .select2-selection--single,
457.select2-dropdown  .select2-search__field{
458	background: transparent !important;
459border: 1px solid #aaa !important;
460}
461#order_review table.shop_table td, #order_review table.shop_table th, #order_review table.shop_table tr{
462	border-right:1px solid var(--wp--preset--color--border);
463	border-left:1px solid var(--wp--preset--color--border);
464}
465.woocommerce-checkout .woocommerce .woocommerce-error::before, .woocommerce-checkout .woocommerce .woocommerce-info::before, .woocommerce-checkout .woocommerce .woocommerce-message::before {
466  color: #fff;
467}
468.woocommerce-info .showcoupon{
469	color:#fff !important;
470}
471.select2-container{
472background-color: white;
473}
474
475
476
477/* ===== GLOBAL INPUT RESET ===== */
478input:not([type="submit"]):not([type="button"]):not([type="checkbox"]):not([type="radio"]),
479select,
480textarea {
481    background: #f5f5f5 !important;
482    color: #000000 !important;
483    border: 1px solid #999999 !important;
484    border-radius: 2px !important;
485    padding: 10px 12px !important;
486    width: 100% !important;
487    box-sizing: border-box !important;
488    font-size: 14px !important;
489}
490
491/* ===== FOCUS STATE ===== */
492input:focus,
493select:focus,
494textarea:focus {
495    background: #ffffff !important;
496    border-color: #666 !important;
497    outline: none !important;
498}
499
500/* ===== PLACEHOLDER ===== */
501input::placeholder,
502textarea::placeholder {
503    color: #777 !important;
504}
505
506/* ===== FIX DARK THEME OVERRIDE ===== */
507body input,
508body select,
509body textarea {
510    background-color: #f5f5f5 !important;
511}
512
513/* ===== AUTOFILL FIX ===== */
514input:-webkit-autofill,
515textarea:-webkit-autofill,
516select:-webkit-autofill {
517    -webkit-text-fill-color: #000 !important;
518    -webkit-box-shadow: 0 0 0px 1000px #f5f5f5 inset !important;
519}
520:root :where(.wp-block-separator){background-color: #999;border-radius: 0;border-width: 0;margin-bottom: 1.5em;color: #999;}
521:root :where(.wp-block-navigation){font-size: var(--wp--preset--font-size--small);font-weight: var(--wp--custom--typography--font-weight--medium);}
522:root :where(.wp-block-navigation a:where(:not(.wp-element-button))){color: var(--wp--preset--color--black);text-decoration: none;}
523:root :where(.wp-block-navigation a:where(:not(.wp-element-button)):hover){color: var(--wp--preset--color--primary);text-decoration: none;}
524:root :where(.wp-block-navigation a:where(:not(.wp-element-button)):focus){color: var(--wp--preset--color--primary);text-decoration: none;}
525:root :where(.wp-block-navigation a:where(:not(.wp-element-button)):active){color: var(--wp--preset--color--primary);text-decoration: none;}
526body{--wp--custom--core-button--spacing--padding--left: 30px;--wp--custom--core-button--spacing--padding--right: 30px;--wp--custom--core-button--spacing--padding--top: 10px;--wp--custom--core-button--spacing--padding--bottom: 10px;--wp--custom--core-button--color--background: #820e2e;--wp--custom--core-button--color: var(--wp--preset--color--background);--wp--custom--core-button--border--width: 0px;--wp--custom--core-button--border-radius--top-left: 0px;--wp--custom--core-button--border-radius--top-right: 0px;--wp--custom--core-button--border-radius--bottom-left: 0px;--wp--custom--core-button--border-radius--bottom-right: 0px;--wp--custom--core-button--typography--font-size: var(--wp--custom--typography--font-size--small);--wp--custom--core-button--typography--font-weight: var(--wp--custom--typography--font-weight--medium);--wp--custom--core-button--hover--color--background: var(--wp--preset--color--secondary);--wp--custom--core-button--hover--color: var(--wp--preset--color--white);}
527/*# sourceURL=global-styles-inline-css */
528</style>
529<style id="core-block-supports-inline-css">
530.wp-elements-1 a:where(:not(.wp-element-button)){color:var(--wp--preset--color--background);}.wp-container-core-group-is-layout-b926a94f{gap:10px;}.wp-elements-2 a:where(:not(.wp-element-button)){color:var(--wp--preset--color--background);}.wp-container-core-group-is-layout-785394c7 > *{margin-block-start:0;margin-block-end:0;}.wp-container-core-group-is-layout-785394c7 > * + *{margin-block-start:10px;margin-block-end:0;}.wp-elements-3 a:where(:not(.wp-element-button)){color:var(--wp--preset--color--background);}.wp-container-core-group-is-layout-e8a93098{flex-wrap:nowrap;gap:8px;justify-content:flex-end;}.wp-container-core-group-is-layout-f83b9f9e{flex-wrap:nowrap;justify-content:flex-start;}.wp-container-core-group-is-layout-f8953bc3{justify-content:space-between;}.wp-container-core-group-is-layout-fa7b0ac4 > .alignfull{margin-right:calc(8px * -1);margin-left:calc(8px * -1);}.wp-container-core-group-is-layout-fa7b0ac4 > *{margin-block-start:0;margin-block-end:0;}.wp-container-core-group-is-layout-fa7b0ac4 >
530 * + *{margin-block-start:0px;margin-block-end:0;}.wp-container-content-759e20a8{flex-basis:100px;}.wp-container-content-9cfa9a5a{flex-grow:1;}.wp-container-core-navigation-is-layout-0a21c435{flex-wrap:nowrap;gap:var(--wp--preset--spacing--70);justify-content:center;}.wp-container-core-group-is-layout-529144fc{gap:10px;justify-content:center;align-items:flex-start;}.wp-container-core-group-is-layout-70a944c1 > .alignfull{margin-right:calc(0px * -1);margin-left:calc(0px * -1);}.wp-container-core-group-is-layout-4044a99f > *{margin-block-start:0;margin-block-end:0;}.wp-container-core-group-is-layout-4044a99f > * + *{margin-block-start:0px;margin-block-end:0;}.wp-container-core-group-is-layout-667bc489{gap:0px;justify-content:flex-start;}.wp-elements-4 a:where(:not(.wp-element-button)){color:var(--wp--preset--color--background);}.wp-container-core-column-is-layout-437a7bec > *{margin-block-start:0;margin-block-end:0;}.wp-container-core-column-is-layout-437a7bec > * + *{margin-block-start:10px;margin-block-end:0;}.wp-elements-5 a:where(:not(.wp-element-button)){color:var(--wp--preset--color--secondary);}.wp-elements-6 a:where(:not(.wp-element-button)){color:var(--wp--preset--color--secondary);}.wp-container-core-column-is-layout-cc2685b5 > *{margin-block-start:0;margin-block-end:0;}.wp-container-core-column-is-layout-cc2685b5 > * + *{margin-block-start:0;margin-block-end:0;}.wp-container-core-column-is-layout-e7bb3bd5 > *{margin-block-start:0;margin-block-end:0;}.wp-container-core-column-is-layout-e7bb3bd5 > * + *{margin-block-start:10px;margin-block-end:0;}.wp-container-core-columns-is-layout-47239584{flex-wrap:nowrap;gap:2rem var(--wp--preset--spacing--80);}.wp-elements-7 a:where(:not(.wp-element-button)){color:var(--wp--preset--color--background);}.wp-container-core-group-is-layout-6cd509e1{justify-content:center;}.wp-container-core-group-is-layout-48a57cb0{flex-wrap:nowrap;justify-content:space-between;}.wp-container-core-group-is-layout-6e66b90d > .alignfull{margin-right:calc(30px * -1);margin-left:calc(30px * -1);}.wp-container-core-group-is-layout-0fdad84e > :where(:not(.alignleft):not(.alignright):not(.alignfull)){max-width:1500px;margin-left:auto !important;margin-right:auto !important;}.wp-container-core-group-is-layout-0fdad84e > .alignwide{max-width:1500px;}.wp-container-core-group-is-layout-0fdad84e .alignfull{max-width:none;}
531/*# sourceURL=core-block-supports-inline-css */
532</style>
533<style id="wp-block-template-skip-link-inline-css">
534/*! This file is auto-generated */
535.skip-link.screen-reader-text{border:0;clip-path:inset(50%);height:1px;margin:-1px;overflow:hidden;padding:0;position:absolute!important;width:1px;word-wrap:normal!important;word-break:normal!important}.skip-link.screen-reader-text:focus{background-color:#eee;clip-path:none;color:#444;display:block;font-size:1em;height:auto;left:5px;line-height:normal;padding:15px 23px 14px;text-decoration:none;top:5px;width:auto;z-index:100000}
536/*# sourceURL=/wp-includes/css/wp-block-template-skip-link.min.css */
537</style>
538<link rel='stylesheet' id='lsow-frontend-styles-css' href='https://roiinstitute.net/wp-content/plugins/livemesh-siteorigin-widgets-pro/assets/css/lsow-frontend.css?ver=1.4.1' media='all' />
539<link rel='stylesheet' id='lsow-layout-styles-css' href='https://roiinstitute.net/wp-content/plugins/livemesh-siteorigin-widgets-pro/assets/css/lsow-layouts.css?ver=1.4.1' media='all' />
540<link rel='stylesheet' id='lsow-icomoon-styles-css' href='https://roiinstitute.net/wp-content/plugins/livemesh-siteorigin-widgets-pro/assets/css/icomoon.css?ver=1.4.1' media='all' />
541<link rel='stylesheet' id='lsow-flexslider-css' href='https://roiinstitute.net/wp-content/plugins/livemesh-siteorigin-widgets-pro/assets/css/flexslider.css?ver=1.4.1' media='all' />
542<link rel='stylesheet' id='lsow-testimonials-slider-css' href='https://roiinstitute.net/wp-content/plugins/livemesh-siteorigin-widgets-pro/includes/widgets/lsow-testimonials-slider-widget/css/style.css?ver=1.74.3' media='all' />
543<link rel='stylesheet' id='tss-css' href='https://roiinstitute.net/wp-content/plugins/testimonial-slider-and-showcase/assets/css/wptestimonial.css?ver=2.4.2' media='all' />
544<link rel='stylesheet' id='ub-extension-style-css-css' href='https://roiinstitute.net/wp-content/plugins/ultimate-blocks/src/extensions/style.css?ver=7.1.2' media='all' />
545<style id="nfd-wonder-blocks-utilities-inline-css">
546.nfd-relative{position:relative!important}.-nfd-bottom-1{bottom:-.25rem!important}.-nfd-top-0\.5{top:-.125rem!important}.-nfd-top-1{top:-.25rem!important}.nfd-top-10{top:2.5rem!important}.nfd-col-start-1{grid-column-start:1!important}.nfd-col-start-2{grid-column-start:2!important}.nfd-col-start-3{grid-column-start:3!important}.nfd-col-start-4{grid-column-start:4!important}.nfd-col-start-5{grid-column-start:5!important}.nfd-col-start-6{grid-column-start:6!important}.nfd-col-start-7{grid-column-start:7!important}.nfd-col-end-10{grid-column-end:10!important}.nfd-col-end-11{grid-column-end:11!important}.nfd-col-end-12{grid-column-end:12!important}.nfd-col-end-13{grid-column-end:13!important}.nfd-col-end-7{grid-column-end:7!important}.nfd-col-end-8{grid-column-end:8!important}.nfd-col-end-9{grid-column-end:9!important}.nfd-row-start-1{grid-row-start:1!important}.-nfd-mx-2:not([style*=margin]){margin-left:-.5rem!important;margin-right:-.5rem!important}.nfd-my-0:not([style*=margin]){margin-bottom:0!important;margin-top:0!important}.nfd-mb-8:not([style*=margin]){margin-bottom:2rem!important}.nfd-mt-2:not([style*=margin]){margin-top:.5rem!important}.nfd-mt-8:not([style*=margin]){margin-top:2rem!important}.nfd-mt-\[-100px\]:not([style*=margin]){margin-top:-100px!important}.nfd-grid{display:grid!important}.nfd-h-full{height:100%!important}.nfd-w-full{width:100%!important}.nfd-shrink-0{flex-shrink:0!important}.nfd-grow{flex-grow:1!important}.nfd-grid-cols-11{grid-template-columns:repeat(11,minmax(0,1fr))!important}.nfd-grid-cols-12{grid-template-columns:repeat(12,minmax(0,1fr))!important}.nfd-grid-cols-2{grid-template-columns:repeat(2,minmax(0,1fr))!important}.nfd-grid-rows-1{grid-template-rows:repeat(1,minmax(0,1fr))!important}.nfd-items-center{align-items:center!important}.nfd-gap-y-10{row-gap:2.5rem!important}.nfd-overflow-hidden{overflow:hidden!important}.nfd-border-b{border-bottom-width:1px!important}.nfd-border-dashed{border-style:dashed!important}
546.nfd-p-0:not([style*=padding]){padding:0!important}.nfd-p-10:not([style*=padding]){padding:2.5rem!important}.nfd-p-2:not([style*=padding]){padding:.5rem!important}.nfd-p-4:not([style*=padding]){padding:1rem!important}.nfd-p-8:not([style*=padding]){padding:2rem!important}.nfd-px-0:not([style*=padding]){padding-left:0!important;padding-right:0!important}.nfd-px-4:not([style*=padding]){padding-left:1rem!important;padding-right:1rem!important}.nfd-px-8:not([style*=padding]){padding-left:2rem!important;padding-right:2rem!important}.nfd-py-0:not([style*=padding]){padding-bottom:0!important;padding-top:0!important}.nfd-py-4:not([style*=padding]){padding-bottom:1rem!important;padding-top:1rem!important}.nfd-py-5:not([style*=padding]){padding-bottom:1.25rem!important;padding-top:1.25rem!important}.nfd-pt-0:not([style*=padding]){padding-top:0!important}.nfd-text-left{text-align:left!important}.nfd-wc-products{self-align:flex-start!important;flex-grow:0!important}.nfd-wc-products>ul{row-gap:calc(var(--wndb--gap--2xl)*var(--wndb--gap--scale-factor))!important}.nfd-wc-products 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634	<noscript><style>.woocommerce-product-gallery{ opacity: 1 !important; }</style></noscript>
635	<style type="text/css">.blue-message, .is-style-blue-message {
636    background-color: #3399ff;
637    color: #ffffff;
638    text-shadow: none;
639    font-size: 16px;
640    line-height: 24px;
641    padding: 10px;
642    padding-top: 10px;
643    padding-right: 10px;
644    padding-bottom: 10px;
645    padding-left: 10px;
646}.green-message, .is-style-green-message {
647    background-color: #8cc14c;
648    color: #ffffff;
649    text-shadow: none;
650    font-size: 16px;
651    line-height: 24px;
652    padding: 10px;
653    padding-top: 10px;
654    padding-right: 10px;
655    padding-bottom: 10px;
656    padding-left: 10px;
657}.orange-message, .is-style-orange-message {
658    background-color: #faa732;
659    color: #ffffff;
660    text-shadow: none;
661    font-size: 16px;
662    line-height: 24px;
663    padding: 10px;
664    padding-top: 10px;
665    padding-right: 10px;
666    padding-bottom: 10px;
667    padding-left: 10px;
668}.red-message, .is-style-red-message {
669    background-color: #da4d31;
670    color: #ffffff;
671    text-shadow: none;
672    font-size: 16px;
673    line-height: 24px;
674    padding: 10px;
675    padding-top: 10px;
676    padding-right: 10px;
677    padding-bottom: 10px;
678    padding-left: 10px;
679}.grey-message, .is-style-grey-message {
680    background-color: #53555c;
681    color: #ffffff;
682    text-shadow: none;
683    font-size: 16px;
684    line-height: 24px;
685    padding: 10px;
686    padding-top: 10px;
687    padding-right: 10px;
688    padding-bottom: 10px;
689    padding-left: 10px;
690}.left-block, .is-style-left-block {
691    background: radial-gradient(ellipse at center center, #ffffff 0%, #f2f2f2 100%);
692    color: #8b8e97;
693    padding: 10px;
694    padding-top: 10px;
695    padding-right: 10px;
696    padding-bottom: 10px;
697    padding-left: 10px;
698    margin: 10px;
699    margin-top: 10px;
700    margin-right: 10px;
701    margin-bottom: 10px;
702    margin-left: 10px;
703    float: left;
704}.right-block, .is-style-right-block {
705    background: radial-gradient(ellipse at center center, #ffffff 0%, #f2f2f2 100%);
706    color: #8b8e97;
707    padding: 10px;
708    padding-top: 10px;
709    padding-right: 10px;
710    padding-bottom: 10px;
711    padding-left: 10px;
712    margin: 10px;
713    margin-top: 10px;
714    margin-right: 10px;
715    margin-bottom: 10px;
716    margin-left: 10px;
717    float: right;
718}.blockquotes, .is-style-blockquotes {
719    background-color: none;
720    border-left: 5px solid #f1f1f1;
721    color: #8B8E97;
722    font-size: 16px;
723    font-style: italic;
724    line-height: 22px;
725    padding-left: 15px;
726    padding: 10px;
727    padding-top: 10px;
728    padding-right: 10px;
729    padding-bottom: 10px;
730    width: 60%;
731    float: left;
732}</style><style media="all" id="siteorigin-panels-layouts-head">/* Layout 30956 */ #pgc-30956-0-0 , #pgc-30956-0-1 { width:50%;width:calc(50% - ( 0.5 * 30px ) ) } #pl-30956 .so-panel { margin-bottom:30px } #pl-30956 .so-panel:last-of-type { margin-bottom:0px } #pg-30956-0.panel-has-style > .panel-row-style, #pg-30956-0.panel-no-style { -webkit-align-items:flex-start;align-items:flex-start } @media (max-width:780px){ #pg-30956-0.panel-no-style, #pg-30956-0.panel-has-style > .panel-row-style, #pg-30956-0 { -webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column } #pg-30956-0 > .panel-grid-cell , #pg-30956-0 > .panel-row-style > .panel-grid-cell { width:100%;margin-right:0 } #pgc-30956-0-0 { margin-bottom:30px } #pl-30956 .panel-grid-cell { padding:0 } #pg-30956-0 .panel-grid-cell-empty { display:none } #pl-30956 .panel-grid .panel-grid-cell-mobile-last { margin-bottom:0px }  } /* Layout 26137 */ #pgc-26137-0-0 , #pgc-26137-0-1 { width:50%;width:calc(50% - ( 0.5 * 30px ) ) } #pl-26137 .so-panel { margin-bottom:30px } #pl-26137 .so-panel:last-of-type { margin-bottom:0px } #pg-26137-0.panel-has-style > .panel-row-style, #pg-26137-0.panel-no-style { -webkit-align-items:flex-start;align-items:flex-start } @media (max-width:780px){ #pg-26137-0.panel-no-style, #pg-26137-0.panel-has-style > .panel-row-style, #pg-26137-0 { -webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column } #pg-26137-0 > .panel-grid-cell , #pg-26137-0 > .panel-row-style > .panel-grid-cell { width:100%;margin-right:0 } #pgc-26137-0-0 { margin-bottom:30px } #pl-26137 .panel-grid-cell { padding:0 } #pg-26137-0 .panel-grid-cell-empty { display:none } #pl-26137 .panel-grid .panel-grid-cell-mobile-last { margin-bottom:0px }  } /* Layout 769 */ #pgc-769-0-0 { width:74.2902%;width:calc(74.2902% - ( 0.25709803853407 * 30px ) ) } #pgc-769-0-1 { width:25.7098%;width:calc(25.7098% - ( 0.74290196146593 * 30px ) ) } #pl-769 .so-panel { margin-bottom:30px } #pl-769 .so-panel:last-of-type { margin-bottom:0px } #pg-769-0.panel-has-style > .panel-row-style, #pg-769-0.panel-no-style { -webkit-align-items:flex-start;align-items:flex-start } @media (max-width:780px){ #pg-769-0.panel-no-style, #pg-769-0.panel-has-style > .panel-row-style, #pg-769-0 { -webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column } #pg-769-0 > .panel-grid-cell , #pg-769-0 > .panel-row-style > .panel-grid-cell { width:100%;margin-right:0 } #pgc-769-0-0 { margin-bottom:30px } #pl-769 .panel-grid-cell { padding:0 } #pg-769-0 .panel-grid-cell-empty { display:none } #pl-769 .panel-grid .panel-grid-cell-mobile-last { margin-bottom:0px }  } /* Layout 765 */ #pgc-765-0-0 { width:25%;width:calc(25% - ( 0.750000001875 * 30px ) ) } #pgc-765-0-1 { width:75%;width:calc(75% - ( 0.249999998125 * 30px ) ) } #pl-765 .so-panel { margin-bottom:30px } #pl-765 .so-panel:last-of-type { margin-bottom:0px } #pg-765-0.panel-has-style > .panel-row-style, #pg-765-0.panel-no-style { -webkit-align-items:flex-start;align-items:flex-start } @media (max-width:780px){ #pg-765-0.panel-no-style, #pg-765-0.panel-has-style > .panel-row-style, #pg-765-0 { -webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column } #pg-765-0 > .panel-grid-cell , #pg-765-0 > .panel-row-style > .panel-grid-cell { width:100%;margin-right:0 } #pgc-765-0-0 { margin-bottom:30px } #pl-765 .panel-grid-cell { padding:0 } #pg-765-0 .panel-grid-cell-empty { display:none } #pl-765 .panel-grid .panel-grid-cell-mobile-last { margin-bottom:0px }  } /* Layout 23431 */ #pgc-23431-0-0 , #pgc-23431-0-1 { width:50%;width:calc(50% - ( 0.5 * 30px ) ) } #pl-23431 .so-panel { margin-bottom:30px } #pl-23431 .so-panel:last-of-type { margin-bottom:0px } #pg-23431-0.panel-has-style > .panel-row-style, #pg-23431-0.panel-no-style { -webkit-align-items:flex-start;align-items:flex-start } @media (max-width:780px){ #pg-23431-0.panel-no-style, #pg-23431-0.panel-has-style > .panel-row-style, #pg-23431-0 { -webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column } #pg-23431-0 > .panel-grid-cell , #pg-23431-0 > .panel-row-style > .panel-grid-cell { width:100%;margin-right:0 } #pgc-23431-0-0 { margin-bottom:30px } #pl-23431 .panel-grid-cell { padding:0 } #pg-23431-0 .panel-grid-cell-empty { display:none } #pl-23431 .panel-grid .panel-grid-cell-mobile-last { margin-bottom:0px }  } /* Layout 20230 */ #pgc-20230-0-0 , #pgc-20230-0-1 { width:50%;width:calc(50% - ( 0.5 * 30px ) ) } #pl-20230 .so-panel { margin-bottom:30px } #pl-20230 .so-panel:last-of-type { margin-bottom:0px } #pg-20230-0.panel-has-style > .panel-row-style, #pg-20230-0.panel-no-style { -webkit-align-items:flex-start;align-items:flex-start } @media (max-width:780px){ #pg-20230-0.panel-no-style, #pg-20230-0.panel-has-style > .panel-row-style, #pg-20230-0 { -webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column } #pg-20230-0 > .panel-grid-cell , #pg-20230-0 > .panel-row-style > .panel-grid-cell { width:100%;margin-right:0 } #pgc-20230-0-0 { margin-bottom:30px } #pl-20230 .panel-grid-cell { padding:0 } #pg-20230-0 .panel-grid-cell-empty { display:none } #pl-20230 .panel-grid .panel-grid-cell-mobile-last { margin-bottom:0px }  } /* Layout 20220 */ #pgc-20220-0-0 , #pgc-20220-0-1 { width:50%;width:calc(50% - ( 0.5 * 30px ) ) } #pl-20220 .so-panel { margin-bottom:30px } #pl-20220 .so-panel:last-of-type { margin-bottom:0px } #pg-20220-0.panel-has-style > .panel-row-style, #pg-20220-0.panel-no-style { -webkit-align-items:flex-start;align-items:flex-start } @media (max-width:780px){ #pg-20220-0.panel-no-style, #pg-20220-0.panel-has-style > .panel-row-style, #pg-20220-0 { -webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column } #pg-20220-0 > .panel-grid-cell , #pg-20220-0 > .panel-row-style > .panel-grid-cell { width:100%;margin-right:0 } #pgc-20220-0-0 { margin-bottom:30px } #pl-20220 .panel-grid-cell { padding:0 } #pg-20220-0 .panel-grid-cell-empty { display:none } #pl-20220 .panel-grid .panel-grid-cell-mobile-last { margin-bottom:0px }  } /* Layout 20177 */ #pgc-20177-0-0 , #pgc-20177-0-1 { width:50%;width:calc(50% - ( 0.5 * 30px ) ) } #pl-20177 .so-panel { margin-bottom:30px } #pl-20177 .so-panel:last-of-type { margin-bottom:0px } #pg-20177-0.panel-has-style > .panel-row-style, #pg-20177-0.panel-no-style { -webkit-align-items:flex-start;align-items:flex-start } @media (max-width:780px){ #pg-20177-0.panel-no-style, #pg-20177-0.panel-has-style > .panel-row-style, #pg-20177-0 { -webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column } #pg-20177-0 > .panel-grid-cell , #pg-20177-0 > .panel-row-style > .panel-grid-cell { width:100%;margin-right:0 } #pgc-20177-0-0 { margin-bottom:30px } #pl-20177 .panel-grid-cell { padding:0 } #pg-20177-0 .panel-grid-cell-empty { display:none } #pl-20177 .panel-grid .panel-grid-cell-mobile-last { margin-bottom:0px }  } /* Layout 20149 */ #pgc-20149-0-0 , #pgc-20149-0-1 { width:50%;width:calc(50% - ( 0.5 * 30px ) ) } #pl-20149 .so-panel { margin-bottom:30px } #pl-20149 .so-panel:last-of-type { margin-bottom:0px } #pg-20149-0.panel-has-style > .panel-row-style, #pg-20149-0.panel-no-style { -webkit-align-items:flex-start;align-items:flex-start } @media (max-width:780px){ #pg-20149-0.panel-no-style, #pg-20149-0.panel-has-style > .panel-row-style, #pg-20149-0 { -webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column } #pg-20149-0 > .panel-grid-cell , #pg-20149-0 > .panel-row-style > .panel-grid-cell { width:100%;margin-right:0 } #pgc-20149-0-0 { margin-bottom:30px } #pl-20149 .panel-grid-cell { padding:0 } #pg-20149-0 .panel-grid-cell-empty { display:none } #pl-20149 .panel-grid .panel-grid-cell-mobile-last { margin-bottom:0px }  } /* Layout 20142 */ #pgc-20142-0-0 , #pgc-20142-0-1 { width:50%;width:calc(50% - ( 0.5 * 30px ) ) } #pl-20142 .so-panel { margin-bottom:30px } #pl-20142 .so-panel:last-of-type { margin-bottom:0px } #pg-20142-0.panel-has-style > .panel-row-style, #pg-20142-0.panel-no-style { -webkit-align-items:flex-start;align-items:flex-start } @media (max-width:780px){ #pg-20142-0.panel-no-style, #pg-20142-0.panel-has-style > .panel-row-style, #pg-20142-0 { -webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column } #pg-20142-0 > .panel-grid-cell , #pg-20142-0 > .panel-row-style > .panel-grid-cell { width:100%;margin-right:0 } #pgc-20142-0-0 { margin-bottom:30px } #pl-20142 .panel-grid-cell { padding:0 } #pg-20142-0 .panel-grid-cell-empty { display:none } #pl-20142 .panel-grid .panel-grid-cell-mobile-last { margin-bottom:0px }  } /* Layout 20129 */ #pgc-20129-0-0 , #pgc-20129-0-1 { width:50%;width:calc(50% - ( 0.5 * 30px ) ) } #pl-20129 .so-panel { margin-bottom:30px } #pl-20129 .so-panel:last-of-type { margin-bottom:0px } #pg-20129-0.panel-has-style > .panel-row-style, #pg-20129-0.panel-no-style { -webkit-align-items:flex-start;align-items:flex-start } @media (max-width:780px){ #pg-20129-0.panel-no-style, #pg-20129-0.panel-has-style > .panel-row-style, #pg-20129-0 { -webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column } #pg-20129-0 > .panel-grid-cell , #pg-20129-0 > .panel-row-style > .panel-grid-cell { width:100%;margin-right:0 } #pgc-20129-0-0 { margin-bottom:30px } #pl-20129 .panel-grid-cell { padding:0 } #pg-20129-0 .panel-grid-cell-empty { display:none } #pl-20129 .panel-grid .panel-grid-cell-mobile-last { margin-bottom:0px }  } /* Layout 20120 */ #pgc-20120-0-0 , #pgc-20120-0-1 { width:50%;width:calc(50% - ( 0.5 * 30px ) ) } #pl-20120 .so-panel { margin-bottom:30px } #pl-20120 .so-panel:last-of-type { margin-bottom:0px } #pg-20120-0.panel-has-style > .panel-row-style, #pg-20120-0.panel-no-style { -webkit-align-items:flex-start;align-items:flex-start } @media (max-width:780px){ #pg-20120-0.panel-no-style, #pg-20120-0.panel-has-style > .panel-row-style, #pg-20120-0 { -webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column } #pg-20120-0 > .panel-grid-cell , #pg-20120-0 > .panel-row-style > .panel-grid-cell { width:100%;margin-right:0 } #pgc-20120-0-0 { margin-bottom:30px } #pl-20120 .panel-grid-cell { padding:0 } #pg-20120-0 .panel-grid-cell-empty { display:none } #pl-20120 .panel-grid .panel-grid-cell-mobile-last { margin-bottom:0px }  } /* Layout 20071 */ #pgc-20071-0-0 , #pgc-20071-0-1 { width:50%;width:calc(50% - ( 0.5 * 30px ) ) }
732 #pl-20071 .so-panel { margin-bottom:30px } #pl-20071 .so-panel:last-of-type { margin-bottom:0px } #pg-20071-0.panel-has-style > .panel-row-style, #pg-20071-0.panel-no-style { -webkit-align-items:flex-start;align-items:flex-start } @media (max-width:780px){ #pg-20071-0.panel-no-style, #pg-20071-0.panel-has-style > .panel-row-style, #pg-20071-0 { -webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column } #pg-20071-0 > .panel-grid-cell , #pg-20071-0 > .panel-row-style > .panel-grid-cell { width:100%;margin-right:0 } #pgc-20071-0-0 { margin-bottom:30px } #pl-20071 .panel-grid-cell { padding:0 } #pg-20071-0 .panel-grid-cell-empty { display:none } #pl-20071 .panel-grid .panel-grid-cell-mobile-last { margin-bottom:0px }  } </style><style id="uagb-style-frontend-24493">.uag-blocks-common-selector{z-index:var(--z-index-desktop) !important}@media(max-width: 976px){.uag-blocks-common-selector{z-index:var(--z-index-tablet) !important}}@media(max-width: 767px){.uag-blocks-common-selector{z-index:var(--z-index-mobile) !important}}</style><style id="uagb-style-frontend-24493">.uag-blocks-common-selector{z-index:var(--z-index-desktop) !important}@media(max-width: 976px){.uag-blocks-common-selector{z-index:var(--z-index-tablet) !important}}@media(max-width: 767px){.uag-blocks-common-selector{z-index:var(--z-index-mobile) !important}}</style></head>
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776			<div data-block-name="woocommerce/mini-cart" data-style="{&quot;layout&quot;:{&quot;selfStretch&quot;:&quot;fit&quot;,&quot;flexSize&quot;:null}}"
777				data-wp-interactive="woocommerce/mini-cart"
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806
807
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812
813
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908	<span class="price"><span class="woocommerce-Price-amount amount"><bdi><span class="woocommerce-Price-currencySymbol" translate="no">&#36;</span>39.95</bdi></span></span>
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910			</span>
911</li>
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914	<span class="price"><span class="woocommerce-Price-amount amount"><bdi><span class="woocommerce-Price-currencySymbol" translate="no">&#36;</span>35.95</bdi></span></span>
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916			</span>
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920	<span class="price"><span class="woocommerce-Price-amount amount"><bdi><span class="woocommerce-Price-currencySymbol" translate="no">&#36;</span>94.95</bdi></span></span>
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926	<span class="price"><span class="woocommerce-Price-amount amount"><bdi><span class="woocommerce-Price-currencySymbol" translate="no">&#36;</span>19.99</bdi></span></span>
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928			</span>
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938	<span class="price"><span class="woocommerce-Price-amount amount"><bdi><span class="woocommerce-Price-currencySymbol" translate="no">&#36;</span>39.95</bdi></span></span>
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956	<span class="price"><span class="woocommerce-Price-amount amount"><bdi><span class="woocommerce-Price-currencySymbol" translate="no">&#36;</span>34.95</bdi></span></span>
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1253<div class="siteorigin-widget-tinymce textwidget">
1254	<p><img loading="lazy" decoding="async" class="alignleft wp-image-30954" src="https://roiinstitute.net/wp-content/uploads/2024/09/BW20220609-ROI-Institute-Portrets-II-18.jpg" alt="" width="538" height="753" srcset="https://roiinstitute.net/wp-content/uploads/2024/09/BW20220609-ROI-Institute-Portrets-II-18.jpg 1143w, https://roiinstitute.net/wp-content/uploads/2024/09/BW20220609-ROI-Institute-Portrets-II-18-300x420.jpg 300w, https://roiinstitute.net/wp-content/uploads/2024/09/BW20220609-ROI-Institute-Portrets-II-18-400x560.jpg 400w, https://roiinstitute.net/wp-content/uploads/2024/09/BW20220609-ROI-Institute-Portrets-II-18-214x300.jpg 214w, https://roiinstitute.net/wp-content/uploads/2024/09/BW20220609-ROI-Institute-Portrets-II-18-768x1075.jpg 768w, https://roiinstitute.net/wp-content/uploads/2024/09/BW20220609-ROI-Institute-Portrets-II-18-1097x1536.jpg 1097w" sizes="auto, (max-width: 538px) 100vw, 538px" /></p>
1255<p>&nbsp;</p>
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1263	<p><strong>Klaas Toes</strong> MSc, is President Global Business Development and Director, ROI Institute-Europe, and boasts over 30 years of hands-on experience in shaping human capital strategies, leadership, change, and sales for diverse businesses and governmental agencies. A prominent learning economist, Klaas emphasizes the importance of concrete data when determining business impact and ROI.</p>
1264<p>
1264Klaas founded ROI Institute-Europe in 1998 enabling him to support the measurement and evaluation of tangible and financial values of learning for individuals and organizations. This venture was instrumental in laying the groundwork for people analytics in Europe.</p>
1265<p>By 2012, Klaas published <em>De Waarde van Leren</em>. As a well-respected voice in his domain, Klaas often shares insights via lectures and keynotes on various subjects including people analytics, business alignment, and ROI. In 2024 Klaas was co author of The Return On Investment for Training and Performance Improvement programs.</p>
1266<p>In 2016, Klaas's expertise earned him a pivotal role as the European Council Director for People Analytics at The Conference Board, a position he held till 2021. He's not just a thought leader but a successful entrepreneur in the fields of HR and Learning &amp; Development, with his ventures impacting organizations on a global scale.</p>
1267<p>&nbsp;</p>
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1297	<p><img loading="lazy" decoding="async" src="https://roiinstitute.net/wp-content/uploads/2023/09/Headshot.jpg" alt="" width="541" height="810" class="alignleft  wp-image-27769" srcset="https://roiinstitute.net/wp-content/uploads/2023/09/Headshot.jpg 1179w, https://roiinstitute.net/wp-content/uploads/2023/09/Headshot-300x449.jpg 300w, https://roiinstitute.net/wp-content/uploads/2023/09/Headshot-400x599.jpg 400w, https://roiinstitute.net/wp-content/uploads/2023/09/Headshot-200x300.jpg 200w, https://roiinstitute.net/wp-content/uploads/2023/09/Headshot-768x1150.jpg 768w, https://roiinstitute.net/wp-content/uploads/2023/09/Headshot-1025x1536.jpg 1025w" sizes="auto, (max-width: 541px) 100v
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1305	<p><strong>Jennifer Wingate</strong> is the Communication and Research Manager at ROI Institute. Jennifer is skilled in managing all marketing and public relations campaigns and brand messaging. Before joining ROI Institute, she was a marketing professional working for companies like Encompass Health and Bradley Arant Boult Cummings for over fifteen years. She assisted Encompass Health with the national re-brand in 2019.</p>
1306<p>Jennifer is a University of Alabama in Birmingham graduate with a degree in communications management and mass communications. She enjoys spending time with her husband and puppies and hunting for antiques in her spare time.</p>
1307<p>Jennifer can be reached at<a href="mailto:[email protected]"> [email protected]</a></p>
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1330				Tim Brock			</div>
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1340	<p><img loading="lazy" decoding="async" class="alignleft wp-image-757" src="https://roiinstitute.net/wp-content/uploads/2023/01/Tim-Headshot-Website.png" alt="" width="1240" height="1600" srcset="https://roiinstitute.net/wp-content/uploads/2023/01/Tim-Headshot-Website.png 628w, https://roiinstitute.net/wp-content/uploads/2023/01/Tim-Headshot-Website-300x387.png 300w, https://roiinstitute.net/wp-content/uploads/2023/01/Tim-Headshot-Website-400x516.png 400w, https://roiinstitute.net/wp-content/uploads/2023/01/Tim-Headshot-Website-233x300.png 233w" sizes="auto, (max-width: 1240px) 100v
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1347<div class="siteorigin-widget-tinymce textwidget">
1348	<p><strong>Tim Brock,</strong> <strong>Ph.D.,</strong> a senior consultant at ROI Institute, facilitates ROI Certification and ROI workshops and provides ROI consulting services. Tim leads ROI Institute’s weekly live virtual group coaching sessions that support individuals working toward earning the Certified ROI Professional® (CRP) credential. He is also an invited presenter at multiple international conferences and has also authored chapters on the ROI Methodology in several books.</p>
1349<p>Tim is a retired Air Force field grade officer, having served in both the enlisted and officer ranks, serving as a nuclear weapons maintenance crew chief and a missile combat crew commander for both the Titan II and Minuteman II intercontinental ballistic missile weapon systems. During his later career at Lockheed Martin, Tim led their science of learning and performance improvement team as a human performance system engineer and architect. He has experience in the education profession as a K-12 private school principal, a college director of education, and associate professor. Tim earned his Ph.D. from Capella University in education with a specialization in training and performance improvement.</p>
1350<p>Tim enjoys spending time with his three grown children and three young grandchildren. He and his wife enjoy taking extended cruises to relax, read, and see the world.</p>
1351</div>
1352</div></div></div></div></div>		</div>
1353
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1368
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1370
1371				
1372							<div id="pum_popup_title_765" class="pum-title popmake-title">
1373				Hope Nicholas			</div>
1374		
1375		
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1377			<div id="pl-765"  class="panel-layout" ><div id="pg-765-0"  class="panel-grid panel-no-style" ><div id="pgc-765-0-0"  class="panel-grid-cell" ><div id="panel-765-0-0-0" class="so-panel widget widget_sow-image panel-first-child panel-last-child" data-index="0" ><div
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1380			
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1382<div class="sow-image-container">
1383		<img 
1384	src="https://roiinstitute.net/wp-content/uploads/2022/12/Hope-233x300.png" width="233" height="300" srcset="https://roiinstitute.net/wp-content/uploads/2022/12/Hope-233x300.png 233w, https://roiinstitute.net/wp-content/uploads/2022/12/Hope-300x387.png 300w, https://roiinstitute.net/wp-content/uploads/2022/12/Hope-400x516.png 400w, https://roiinstitute.net/wp-content/uploads/2022/12/Hope.png 628w" sizes="(max-width: 233px) 100vw, 233px" alt="" decoding="async" loading="lazy" 		class="so-widget-image"/>
1385	</div>
1386
1387</div></div></div><div id="pgc-765-0-1"  class="panel-grid-cell" ><div id="panel-765-0-1-0" class="so-panel widget widget_sow-editor panel-first-child panel-last-child" data-index="1" ><div
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1392<div class="siteorigin-widget-tinymce textwidget">
1393	<p>Hope Nicholas the Director of Publications for the ROI Institute.  In this role she coordinates all publications, including books, articles, and case studies.  Hope has significant experience with transcription, editing, proofreading, and project planning.  Additionally, she contributes to multiple research and business development projects by facilitating communications and developing a wide variety of documents.</p>
1394<p>Hope is a graduate of the University of Akron and has over 15 years of experience working the field of healthcare administration and documentation. In her spare time, she enjoys painting, golfing, and playing tennis with friends and family.</p>
1395<p>Hope can be reached at <a href="mailto:[email protected]">[email protected].</a></p>
1396</div>
1397</div></div></div></div></div>		</div>
1398
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1412kylie-mcleod-bio&quot;,&quot;theme_id&quot;:422,&quot;cookies&quot;:[],&quot;triggers&quot;:[{&quot;type&quot;:&quot;click_open&quot;,&quot;settings&quot;:{&quot;cookie_name&quot;:&quot;&quot;,&quot;extra_selectors&quot;:&quot;popmake-430&quot;}}],&quot;mobile_disabled&quot;:null,&quot;tablet_disabled&quot;:null,&quot;meta&quot;:{&quot;display&quot;:{&quot;stackable&quot;:false,&quot;overlay_disabled&quot;:false,&quot;scrollable_content&quot;:false,&quot;disable_reposition&quot;:false,&quot;size&quot;:&quot;small&quot;,&quot;responsive_min_width&quot;:&quot;0%&quot;,&quot;responsive_min_width_unit&quot;:false,&quot;responsive_max_width&quot;:&quot;50%&quot;,&quot;responsive_max_width_unit&quot;:false,&quot;custom_width&quot;:&quot;300px&quot;,&quot;custom_width_unit&quot;:false,&quot;custom_height&quot;:&quot;380px&quot;,&quot;custom_height_unit&quot;:false,&quot;custom_height_auto&quot;:&quot;1&quot;,&quot;location&quot;:&quot;center&quot;,&quot;position_from_trigger&quot;:false,&quot;position_top&quot;:&quot;100&quot;,&quot;position_left&quot;:&quot;0&quot;,&quot;position_bottom&quot;:&quot;10&quot;,&quot;position_right&quot;:&quot;10&quot;,&quot;position_fixed&quot;:false,&quot;animation_type&quot;:&quot;fade&quot;,&quot;animation_speed&quot;:&quot;350&quot;,&quot;animation_origin&quot;:&quot;bottom&quot;,&quot;overlay_zindex&quot;:false,&quot;zindex&quot;:&quot;1999999999&quot;},&quot;close&quot;:{&quot;text&quot;:&quot;&quot;,&quot;button_delay&quot;:&quot;0&quot;,&quot;overlay_click&quot;:&quot;1&quot;,&quot;esc_press&quot;:false,&quot;f4_press&quot;:false},&quot;click_open&quot;:[]}}">
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1415
1416				
1417							<div id="pum_popup_title_763" class="pum-title popmake-title">
1418				Kylie McLeod			</div>
1419		
1420		
1421				<div class="pum-content popmake-content" tabindex="0">
1422			<p><span class="gtfy-235 gtfy-236" style="font-size: 13.5pt; font-family: 'Arial',sans-serif; color: black;"><strong>Kylie McLeod</strong> manages research, assessment, and communication at ROI Institute. She manages proposals, develops data collection instruments, collects, and analyzes data, writes final evaluation reports, and manages research projects. She has previously edited ROI Institute books and articles and developed promotional and marketing materials. She served as editor, production manager, and coordinator of the book, <em>Value for Money: How to Show the Value for Money for All Types of Projects and Programs In Governments, Nongovernmental Organizations, Nonprofits, and Businesses</em> (Wiley, 2020).<o:p></o:p></span></p>
1423<p style="box-sizing: border-box;"><span style="font-size: 13.5pt; font-family: 'Arial',sans-serif; color: black;">Kylie graduated with a Bachelor’s in Communication and Information Sciences from The University of Alabama in 2015 and a Master of Arts in Journalism from the same institution in 2017. Kylie holds CoreXM and CoreXM Expert certifications from Qualtrics and earned the Certified ROI Professional credential in November 2019.<o:p></o:p></span></p>
1424<p style="box-sizing: border-box;"><span style="font-size: 13.5pt; font-family: 'Arial',sans-serif; color: black;">In her free time, Kylie cheers on the Alabama Crimson Tide, enjoys the (mostly) sunny weather in Northwest Florida, and dotes on her dog, Penny.<o:p></o:p></span></p>
1425<p style="box-sizing: border-box;"><span style="font-size: 13.5pt; font-family: 'Arial',sans-serif; color: black;">Kylie can be reached at <a href="mailto:[email protected]" style="box-sizing: border-box; text-decoration: inherit;">[email protected]</a>.<o:p></o:p></span></p>
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1442
1443	<div id="popmake-761" class="pum-container popmake theme-422 pum-responsive pum-responsive-small responsive size-small">
1444
1445				
1446							<div id="pum_popup_title_761" class="pum-title popmake-title">
1447				Caroline Hubble			</div>
1448		
1449		
1450				<div class="pum-content popmake-content" tabindex="0">
1451			<p>Caroline Hubble, M.S.O.D., is Vice President of Consulting Services with ROI Institute, Caroline manages the implementation of complex program evaluation projects, including conducting research and evaluation studies in various areas such as leadership development, process improvement strategies, and program implementation. In previous roles, she managed evaluation, analytics, reporting, and operations for business line and enterprise-wide HR departments. Her operational, project, and relationship management expertise is noted for significantly contributing to improved business practices.</p>
1452<p>Caroline holds a BA in Psychology from Rollins College and received her Masters of Science in Organizational Development in May 2013. Her publications include: ASTD Handbook of Measuring and Evaluating Training, Chapter 4: Using Surveys and Questionnaires. ASTD 2010; Measuring ROI in Learning &amp; Development: Case Studies from Global Organizations, Chapter 4 (co-authored). ASTD 2012’ Offering Money for School Pays Off, (co-authored) Chief Learning Officer Magazine, June 2012.</p>
1453<p>When not focused on evaluation efforts, she enjoys spending time on her small farm in the mountains of North Carolina, raising Savannah and Egyptian Mau cats, following NASCAR, and capturing memories through photography.</p>
1454<p>Caroline can be reached at <a class="gtfy-237 gtfy-238" href="mailto:[email protected]">[email protected]</a>.</p>
1455		</div>
1456
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1470	data-popmake="{&quot;id&quot;:759,&quot;slug&quot;:&quot;jack-phillips-bio&quot;,&quot;theme_id&quot;:422,&quot;cookies&quot;:[],&quot;triggers&quot;:[{&quot;type&quot;:&quot;click_open&quot;,&quot;settings&quot;:{&quot;cookie_name&quot;:&quot;&quot;,&quot;extra_selectors&quot;:&quot;popmake-430&quot;}}],&quot;mobile_disabled&quot;:null,&quot;tablet_disabled&quot;:null,&quot;meta&quot;:{&quot;display&quot;:{&quot;stackable&quot;:false,&quot;overlay_disabled&quot;:false,&quot;scrollable_content&quot;:false,&quot;disable_reposition&quot;:false,&quot;size&quot;:&quot;small&quot;,&quot;responsive_min_width&quot;:&quot;0%&quot;,&quot;responsive_min_width_unit&quot;:false,&quot;responsive_max_width&quot;:&quot;50%&quot;,&quot;responsive_max_width_unit&quot;:false,&quot;custom_width&quot;:&quot;300px&quot;,&quot;custom_width_unit&quot;:false,&quot;custom_height&quot;:&quot;380px&quot;,&quot;custom_height_unit&quot;:false,&quot;custom_height_auto&quot;:&quot;1&quot;,&quot;location&quot;:&quot;center&quot;,&quot;position_from_trigger&quot;:false,&quot;position_top&quot;:&quot;100&quot;,&quot;position_left&quot;:&quot;0&quot;,&quot;position_bottom&quot;:&quot;10&quot;,&quot;position_right&quot;:&quot;10&quot;,&quot;position_fixed&quot;:false,&quot;animation_type&quot;:&quot;fade&quot;,&quot;animation_speed&quot;:&quot;350&quot;,&quot;animation_origin&quot;:&quot;bottom&quot;,&quot;overlay_zindex&quot;:false,&quot;zindex&quot;:&quot;1999999999&quot;},&quot;close&quot;:{&quot;text&quot;:&quot;&quot;,&quot;button_delay&quot;:&quot;0&quot;,&quot;overlay_click&quot;:&quot;1&quot;,&quot;esc_press&quot;:false,&quot;f4_press&quot;:false},&quot;click_open&quot;:[]}}">
1471
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1473
1474				
1475							<div id="pum_popup_title_759" class="pum-title popmake-title">
1476				Jack. J Phillips, Ph.D.			</div>
1477		
1478		
1479				<div class="pum-content popmake-content" tabindex="0">
1480			<p>Jack J. Phillips, Ph.D., chairman of ROI Institute, is a world-renowned expert on accountability, measurement, and evaluation. Jack provides consulting services for Fortune 500 companies and major global organizations, and regularly consults with clients in manufacturing, service, and government organizations in 70 countries. The author or editor of more than 100 books, he conducts workshops and presents at conferences throughout the world and has received several awards and honors for his work.</p>
1481<p>Jack has enjoyed almost 30 years of corporate experience in the aerospace, textile, metals, construction materials, and banking industries. He has served as training and development manager at two Fortune 500 firms, as senior human resource officer at two firms, and as president of a regi
1481onal bank. Also, he served as management professor at a major state university.</p>
1482<p>Jack has undergraduate degrees in electrical engineering, physics, and mathematics; a master’s degree in Decision Sciences from Georgia State University; and a Ph.D. in Human Resource Management from the University of Alabama. He has served on the boards of several private businesses, nonprofits, and associations, including the American Society for Training and Development, the National Management Association, and the International Society for Performance Improvement, where he served as president (2012-2013).</p>
1483<p>Jack can be reached at <a class="gtfy-239 gtfy-240" href="mailto:[email protected]">[email protected].</a></p>
1484		</div>
1485
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1500
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1502
1503				
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1505				Patti P. Phillips, Ph.D.			</div>
1506		
1507		
1508				<div class="pum-content popmake-content" tabindex="0">
1509			<p>Patti P. Phillips, Ph.D., is co-founder and CEO of ROI Institute. She is a driving force in the<br />
1510global adoption of the ROI Methodology® and measurement and evaluation to influence organizational change. Her work as an educator, researcher, consultant, and coach supports leaders as they build the capacity to create and deliver value from investments in all types of endeavors. Her work spans private, public, nonprofit, and nongovernmental organizations.</p>
1511<p>Patti serves as a member of the Board of Trustees of the United Nations Institute for Training and Research and the UN System Staff College faculty in Turin, Italy. Additionally, she is chair of the Institute for Corporate Productivity People Analytics Board; Principal Research Fellow for The Conference Board; board member of the International Federation for Training and Development Organizations; and board chair for the Center for Talent Reporting. In 2015, she was honored by the Association for Talent Development as a Certified Professional in Talent Development Fellow for her contribution to the professionalism of the talent development field.</p>
1512<p>Patti contributes to various journals and is the author of books on measurement, evaluation, and ROI. CNBC, Euronews, and other news outlets feature her work.</p>
1513<p>Patti can be reached at <a class="gtfy-241 gtfy-242" href="mailto:[email protected]">[email protected]</a></p>
1514		</div>
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1532
1533				
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1535				What&#039;s It Worth? Analyze the Data			</div>
1536		
1537		
1538				<div class="pum-content popmake-content" tabindex="0">
1539			<ul class="gtfy-243 gtfy-244">
1540<li>Isolate Project Effects</li>
1541<li>Convert Data to Money</li>
1542<li>Determine the Intangibles</li>
1543<li>Tabulate Fully-Loaded Costs</li>
1544<li>Calculate the ROI</li>
1545</ul>
1546<p><strong>Example</strong></p>
1547<p>MYTH: The monetary value for a measure is difficult to locate or calculate.</p>
1548<p>REALITY: Most measures that matter have been converted to money.</p>
1549<p>The Kansas City SWAT team implemented the Outward Mindset program to reduce citizen complaints about the police, a mea­sure of the quality of their work. The team leader, Chip Huth, and the team knew they could avoid the complaints by being nice guys, but they still had their jobs to do. Measures of productivity were equally important, includ­ing confiscating drugs, cash, and guns; serving warrants; and making arrests. As a result of Outward Mindset, they were able to improve pro­ductivity and quality. Reducing complaints was an important quality mea­sure of success. However, according to Chip, “The Outward Mindset approach did not merely help us reduce complaints, but also helped us account for an unquantifiable reduction in lawsuits, injuries, etc., and an increase in public trust, collaboration, and drug and gun seizures.”</p>
1550<p><em>What else cause the complaints to decrease? </em>The number of missions did not change, and the types of missions didn’t change. There were no policy changes and no high-profile cases in the news. In essence, the team could not think of any other factors and believed that their new Outward Mindset approach had made the difference. According to Chip, the complaints disappeared because of the behaviors from the Outward Mind­ set, “The way 
1550we responded to the reality of others while executing our work, including some changes in procedures that were born out of our commitment to seeing others, made the complaints disappear.”</p>
1551<p>When comparing the monetary benefits of reducing complaints for one year to the cost of preparing this team to use the Outward Mindset, the ROI is 5,724 percent. This is an almost unbelievable ROI, but the process and the data prove it is credible.</p>
1552<p><em>Story from Show the Value of What You Do, Chapter 6, Page 97</em></p>
1553		</div>
1554
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1571
1572				
1573							<div id="pum_popup_title_444" class="pum-title popmake-title">
1574				So What? Leverage the Results			</div>
1575		
1576		
1577				<div class="pum-content popmake-content" tabindex="0">
1578			<ul class="gtfy-245 gtfy-246">
1579<li>Communicate Results</li>
1580<li>Optimize Results</li>
1581<li>Leverage Results</li>
1582</ul>
1583<p><strong>Example</strong></p>
1584<p>MYTH: The success of one project rarely influences investing in another project.</p>
1585<p>REALITY: The best results to continue to invest in are previous successes.</p>
1586<p>Jessica Kriegel, an organization and talent development consultant at Oracle with expertise in strategic planning, talent management, and leadership development, was particularly focused on intergenera­tional understanding. More specifically, she realized that generational labels do not work. The labels aren’t bad. It’s the associations that society puts on those labels that are bad.</p>
1587<p>Although labels abound with each generational era, millennials (those born between 1980 and 2000) are the most misunderstood gen­eration. These labels keep individuals, managers, and even organizations from being as successful as they should be. Jessica’s work at Oracle pro­ vided her with an opportunity to tackle this challenge directly. One proj­ect clearly focused on this challenge, and she needed to show its value.1 A product ­development team member reached out to the person in charge of the Oracle College Hire Program about their problem with the millennials. The team member suggested that the millennials didn’t un­derstand the corporate culture, and as a result, there were behavioral and communication issues. This suggestion included a request for a training program to help the millennials acclimate to the company.</p>
1588<p>Jessica took this project on. She wanted to understand the issue and ensure that the correct program was implemented. She did not want to take on the project on the face value that millennials were the problem, and if we fix them, everything is okay.</p>
1589<p>Each year, this program develops approximately 100 to 200 new college hires, making this an important program. She examined some of the data that were surrounding the situation. A lack of productivity was reported, along with the excessive turnover of the millennials. Some were leaving soon after employment, which was very expen­sive. Consequently, the business outcomes of interest were im­ proved productivity and reduced turnover.</p>
1590<p>To understand the right solution, Jessica conducted a detailed sur­ vey with the managers and the employees. The surveys indicated that:</p>
1591<ul>
1592<li>New hires sometimes struggle with acclimating to the company,</li>
1593<li>There was almost no intergenerational conflict,</li>
1594<li>A few differences were perceived across generations, and</li>
1595<li>Both the new college hires and the managers seemed to enjoy their work and working together.</li>
1596</ul>
1597<p>Next, Jessica conducted focus groups to examine the problem in more detail, and the focus groups identified areas where improve­ment was needed. The managers:</p>
1598<ul>
1599<li>Felt that the generational cohorts were different,</li>
1600<li>Claimed that the millennials did not understand the difference between social and professional networking, and</li>
1601<li>Thought that millennials had low emotional</li>
1602</ul>
1603<p>Meanwhile, the millennials felt they:</p>
1604<ul>
1605<li>Needed more information about why their jobs mattered,</li>
1606<li>Wanted more communication from their manager, and</li>
1607<li>Were struggling to find a work life</li>
1608</ul>
1609<p>With these issues identified, the solution was designed to work with both groups to ensure that they worked productively and effi­ciently together, addressing their individual needs in two different programs (one for the managers and one for the employees). She set out to show the value of her program.</p>
1610<p>As Jessica conducted the programs, she captured reaction data. The employees felt the program was valuable, and it helped them understand more about their roles in the organization. She measured learning from both groups and found they were learning what they needed to do to be more successful. She measured a
1610pplication to see the extent to which they were working together because of the training. The reports were positive that they were working collabora­tively. With the increased collaboration came improvements in reten­tion and productivity. With these improvements, she took a step to sort out the effects of the program from other influences, converted these measures to money, compared program benefits to the cost of the program, and calculated that the return on investment was 695 percent. The executives were impressed, and she communi­cated the results to other groups and included a copy of her bestsell­ing book, <em>Unfairly Labeled</em>.</p>
1611<p>Leveraging the results of Jessica’s project has made a difference— not only for the organization in which she was working at the time, but also for the program participants and the individuals she now reaches through her writing and speaking.</p>
1612<p><em>Story from Show the Value of What You Do, Chapter 7, Page 117</em></p>
1613		</div>
1614
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1634				How Much? Collect Data Along the Way			</div>
1635		
1636		
1637				<div class="pum-content popmake-content" tabindex="0">
1638			<ul class="gtfy-247 gtfy-248">
1639<li>Data Collection</li>
1640<li>Data Collection Methods</li>
1641<li>Data Sources</li>
1642<li>Minimize Bias</li>
1643<li>Timing</li>
1644</ul>
1645<p><strong>Example</strong></p>
1646<p>MYTH: Data collection to show the success of a project is almost impossible.</p>
1647<p>REALITY: With planning and effort, data collection becomes feasible and successful.</p>
1648<p>Zoe Moore has been very determined. She helps organizations de­velop their Diversity, Equity &amp; Inclusion (DE&amp;I) strategies by ensuring there is diverse representation in leadership and recurring profes­sional development focused on DE&amp;I that improves workplace culture and supplier diversity programs to increase opportunities for under­ resourced businesses. She has garnished attention around the sub­ jects, but still, many leaders ask the question, “So what? What value do diversity, equity, and inclusion bring?”</p>
1649<p>Of course, supplier diversity is important, but that is just the start­ing point. Equity and inclusivity are imperative across the global business of hospital
1649ity and are where the real value of Zoe’s work re­ sides. But how can she demonstrate this value? She needs to collect data about:</p>
1650<ul>
1651<li>How the group reacts to diversity, equity, and inclusion (reaction),</li>
1652<li>What they are learning about the importance of DE&amp;I and their role in making it work (learning),</li>
1653<li>What actions they are taking and the behaviors they are chang­ing to make this successful (application), and finally</li>
1654<li>What impact is occurring with the team’s communication that is influencing workplace culture (impact).</li>
1655</ul>
1656<p>This creates a new data collection stream for Zoe. While she’s worked hard to improve awareness around supplier diversity through representation metrics, the challenge is to make sure that the teams integrate DE&amp;I successfully, and she must collect data along the same five levels of success that form the value chain, with supplier diversity being the beginning point. This situation highlights that the five levels of success, first introduced in Chapter 1, can be exam­ined at different times in projects and often from different perspec­tives. This requires data collection along the value chain to make it work.</p>
1657<p><em>Story from Show the Value of What You Do, Chapter 5, Page 83</em></p>
1658		</div>
1659
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1674
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1676
1677				
1678							<div id="pum_popup_title_440" class="pum-title popmake-title">
1679				How? Select the Right Solution			</div>
1680		
1681		
1682				<div class="pum-content popmake-content" tabindex="0">
1683			<ul class="gtfy-249 gtfy-250">
1684<li>How to Achieve Success</li>
1685<li>The Power of Objectives</li>
1686<li>Specificity Drives Results</li>
1687<li>Communicate, Communicate, Communicate</li>
1688<li>Plan the Remainder of the Journey</li>
1689</ul>
1690<p><strong>Example</strong></p>
1691<p>MYTH: Objectives add little value to the outcomes.</p>
1692<p>REALITY: Objectives are powerful drivers of success.</p>
1693<p>Martin Burt, Ph.D., has a lifelong quest to understand and abolish poverty. His inspirational experience in public service includes serv­ing as chief of staff for the president of Paraguay, the mayor of Asun­ción (the capital city of Paraguay), and the vice minister of commerce. Martin is the founder and CEO of Fundación Paraguaya, a nonprofit devoted to promoting social entrepreneurship and economic self­ reliance to eliminate poverty worldwide.</p>
1694<p>Martin has challenged many assumptions about poverty by asking, “What if everything we knew about poverty was wrong? What if the legions of policy makers, social scientists, economists, aid workers, charities, and NGOs marching across the globe have been using the wrong strategy and tactics to wage the wrong war against poverty?”</p>
1695<p>In his book, <em>Who Owns Poverty?</em>, Martin lays out the frame­ work necessary to eliminate poverty. The answer to his question, <em>“Who owns</em> <em>poverty?”</em> is clear—the people in poverty. They don’t want to be in poverty. But people in poverty are not just persons with low­ income labels. They are individuals with joy, generosity, and creativity. They have problem­ solving and entrepreneurial spirits, and they want to rise out of poverty. They just need help and support to get there, and they will get there if we give them an avenue to do so.</p>
1696<p>Martin created the Poverty Stoplight program that shows families what they must do to come out of poverty. It’s not just increasing in­ come, but it’s tackling a host of issues that altogether contribute to poverty. He developed 50 indicators of poverty, as shown in Table 9. Martin created the stoplight program with clear measures and three phases: red, yellow, and green—red (a worst ­case scenario), yellow (making progress), and green (out of poverty). Along with each indicator, for each phase, the Poverty Stoplight team developed spe­cific measures of success so that all stakeholders, including the fami­lies in poverty, can see where they are going, and the progress being made. Progress follows the five ­level framework of reaction, learning, application, impact, and ROI.</p>
1697<p>Martin needs to show the value of the Poverty Stoplight program. He needs to push its evaluation to the ROI level for governments, as they calculate benefit­-cost analysis for helping to eliminate poverty. He also needs to calculate the ROI for the companies supporting the program, showing them that this is a good investment for the company and the community. The major foundations involved in the NGOs and the charities don’t need to see ROI, but they all need to see the impact. The impact is getting families out of poverty and reaching the green light on the Poverty Stoplight. Martin needs the Show the Value Process to show the value of what they do.</p>
1698<p><em>Story from Show the Value of What You Do, Chapter 4, Page 61</em></p>
1699		</div>
1700
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1715
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1717
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1719							<div id="pum_popup_title_438" class="pum-title popmake-title">
1720				How? Select the Right Solution			</div>
1721		
1722		
1723				<div class="pum-content popmake-content" tabindex="0">
1724			<ul class="gtfy-251 gtfy-252">
1725<li>Find a Solution</li>
1726<li>Performance that Needs to Change</li>
1727<li>Learning that Supports the Change</li>
1728<li>Preferences that Need to be Met</li>
1729<li>Connect the Dots</li>
1730</ul>
1731<p><strong>Example</strong></p>
1732<p>MYTH: The solution to a problem is almost always obvious.</p>
1733<p>REALITY: The right solution is rarely obvious.</p>
1734<p>Ginger Luttrell spent 10 years as a software engineer, including con­ figuration and programming at one of the world’s largest business software companies. The intent of new systems implementations is to improve output, quality, cost, and time. Over the years of working with these systems implementations, she noticed a problem. When an implementation project would go live, end­users, those who worked in the business functional areas or departments, would ask ques­tions such as:</p>
1735<ul>
1736<li>Why did we spend money on software and implementation projects yet spend little on training and support for those who use the softw
1736are?</li>
1737<li>Am I the only one who thinks the help desk isn’t helpful?</li>
1738<li>Am I the only one who thinks that better system use will natu­ rally lead to better business results?</li>
1739<li>How can we organize training and support without asking for a burdensome budget?</li>
1740<li>What do I need to learn to be a better user and to better help my colleagues?</li>
1741</ul>
1742<p>Interestingly, end-­users received comprehensive training on these systems during projects. Despite this fact, Ginger noticed that they ex­perienced problems and frustrations on the job. As a result, productiv­ity, quality, and time savings sufferer rather than improved. The types of problems Ginger was addressing were universal. Additionally, some end-­users would become so frustrated they would leave the company altogether. Ginger also saw that there was no channel for the voice of the end-users to get to the senior executives to address their issues and concerns.</p>
1743<p>Ginger began to realize a possible solution by addressing the pre­cise business needs identified (productivity, quality, time, cost, and retention). The end­-users needed a person who would support them on a routine basis. This person would serve as a mentor, coach, trainer, counselor, and trusted advisor to help them through complex imple­mentation issues. This person is called a super user. At the same time, super users would help develop the end-­users to become more valuable business team members—members with a broader vision and more complex skill sets, who could offer greater support in their organization.</p>
1744<p>Ginger realized that the cost of providing super users was much less than the savings that would be generated to make the software system more effective for the organization. She tested her theory in different organizations and was convinced that she had the right solution for the perplexing problem of large­scale systems implementation. Eventu­ally, Ginger founded the Super User Network and now spends much of her time preparing and developing super users to perform this essen­tial role in business departments worldwide.</p>
1745<p><em>Story from Show the Value of What You Do, Chapter 3, Page 45</em></p>
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1767				Why? Start with Impact			</div>
1768		
1769		
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1771			<ul class="gtfy-253 gtfy-254">
1772<li>Begin With the End in Mind</li>
1773<li>Define Impact</li>
1774<li>Capture Value Before Being Asked</li>
1775</ul>
1776<p><strong>Example</strong></p>
1777<p>MYTH: It’s almost impossible to connect most projects to business needs.
1777</p>
1778<p>REALITY: Essentially, every project can be connected to a business need.</p>
1779<p>Chip Huth, the new leader of a SWAT team in the Kansas City, Missouri, Police Department, knew what he had to do. Citizen complaints against the team were excessive, averaging about 30–40 per year. They were also expensive, costing the department an average of $70,000 per complaint just for the investigations. The deputy chief (DC) who appointed Chip was clear—Chip needed to “clean up” the mess. The DC was concerned about optics from the complaints and the many irritations they were causing.</p>
1780<p>Expectations were vague, and the accepted remedy was poten­tially a “house cleaning” and subsequent creation of a new team. Chip knew what he was facing. He accepted the assignment because he loved working in teams. Initially, Chip didn’t believe the team could be “fixed.” Admittedly, Chip was completely self-centered in his thinking and simply loved the thrill of the work. He reassured the DC that he could whip the team into shape (not believing anyone could do so) and initially sought token improvements by addressing problem behaviors.</p>
1781<p>Unexpectedly, through a series of personal and professional encoun­ters, Chip was exposed to a personal improvement process called Out­ ward Mindset from the Arbinger Institute. Arbinger’s research indicates that people operate at any given time from one of two mindsets: an in­ ward mindset or an outward mindset. When operating with an inward mindset, you focus only on your own goals and objectives without con­sidering your impact on others. With an outward mindset, however, you see others as people who matter as much as you do. You consider their needs, challenges, and objectives. And you focus on collective results.</p>
1782<p>As Chip began applying the Outward Mindset framework to each area of his life, including his leadership responsibilities with the team, it seemed logical that this could impact the team. Although Chip was not certain that the Outward Mindset would deliver fewer complaints or build a better relationship with the community, he was willing to give it a try.</p>
1783<p>He introduced the team to this process. When they were exposed to it, they responded positively. The team asked Chip to lead them in applying the Outward Mindset skills and framework, in role­ modeling the behaviors, and showing them that it works. That was all Chip needed. He had the business measure, citizen complaints at roughly $70,000 each, the right solution, Outward Mindset, and the right people at the right time. He was ready to go.</p>
1784<p><em>Story from Show the Value of What You Do, Chapter 2, Page 29</em></p>
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1821	<p><strong>Evan Seidner</strong> is a Senior Analyst for ROI Institute. In his role as an analyst, Evan does mixed-methods data analysis for clients. Evan also supports other team members in the evaluation process and implementation processes. In previous roles, he has worked with environmental NGOs in China as well as working for an agribusiness in Tokyo, Japan.</p>
1822<p>Evan holds a BA in Global Studies with minors in Political Science and East Asian Languages and Cultures from the University of Illinois at Urbana-Champaign and received his MA in International Relations from the American University in Washington, D.C.</p>
1823<p>In his free time, Evan enjoys learning photography and videography. He is a Japanese film buff, which he watches to help maintain his language skills.</p>
1824<p>Evan can be reached at <a href="mailto:[email protected]">[email protected]</a></p>
1825</div>
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1848			<p><span class="gtfy-257 gtfy-258" style="font-size: 12pt; color: #ffffff;"><strong>How to Develop Turnover Costs</strong></span></p>
1849<p><span style="font-size: 12pt; color: #ffffff;">The first step in monitoring turnover costs is to define and discuss several issues about a cost control system. The key issues are presented here.</span></p>
1850<p><span style="font-size: 12pt; color: #ffffff;"><strong>Some Costs Are Difficult to Determine</strong></span></p>
1851<p><span style="font-size: 12pt; color: #ffffff;">The huge difference that often exists between the cost estimates from HR and the actual turnover cost lies in the indirect or hidden costs category. Where direct costs are usually in the cost accounting system, the hidden costs are almost never considered. However, they can be developed using assumptions and estimation processes.</span></p>
1852<p><span style="font-size: 12pt; color: #ffffff;"><strong>Fully-Loaded Costs</strong></span></p>
1853<p><span style="font-size: 12pt; color: #ffffff;">Using the approach to capturing the fully-loaded costs of turnover, each cost is identified and put into a specific category. Where an estimate is required, the entry is adjusted later. If possible, someone from finance and accounting should review and approve the data. The process should be able to withstand even the closest scrutiny, so organizations must ensure that all c
1853osts are included.</span></p>
1854<p><span style="font-size: 12pt; color: #ffffff;"><strong>Reporting Total Cost</strong></span></p>
1855<p><span style="font-size: 12pt; color: #ffffff;">Costs are typically expressed as a percentage of the wages and salaries of the employees in a particular job group. This figure is usually determined after a detailed cost study is conducted. The percentage can be fixed for a group (for example, the sales force) or a specific job (for example, client relationship manager [CRM]).</span></p>
1856<p><span style="font-size: 12pt; color: #ffffff;">For example, if a cost study in another industry has concluded that the cost to replace a CRM averages 150 percent of pay, this amount can be a beginning point. If there is some concern about the cost being too high, perhaps a lower number would be appropriate, such as 120 percent or 100 percent. After a figure has been determined, the turnover cost is then reported on statements along with the actual costs.</span></p>
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1879			<p class="gtfy-259 gtfy-260" style="text-align: left;"><a href="https://roiinstitute.net/meet-the-team-3/hashem/" rel="attachment wp-att-20449"></a><a href="https://roiinstitute.net/meet-the-team-3/matic/" rel="attachment wp-att-20480"></a><a href="https://roiinstitute.net/meet-the-team-3/nader/" rel="attachment wp-att-20486"></a><a href="https://roiinstitute.net/meet-the-team-3/pete-fullerton/" rel="attachment wp-att-20491"></a><a href="https://roiinstitute.net/meet-the-team-3/rana/" rel="attachment wp-att-20498"></a><a href="https://roiinstitute.net/meet-the-team-3/suzanne/" rel="attachment wp-att-20503"></a><a href="https://roiinstitute.net/meet-the-team-3/tom-atkinson/" rel="attachment wp-att-20509"></a><span style="color: #ffffff;"><a href="https://roiinstitute.net/morteza-zohrabi-2/" rel="attachment wp-att-20551" style="color: #ffffff;"><img loading="lazy" decoding="async" src="https://roiinstitute.net/wp-content/uploads/2021/11/Morteza-Zohrabi-1-233x300.png" alt="" width="233" height="300" class="size-medium wp-image-20551 alignleft" srcset="https://roiinstitute.net/wp-content/uploads/2021/11/Morteza-Zohrabi-1-233x300.png 233w, https://roiinstitute.net/wp-content/uploads/2021/11/Morteza-Zohrabi-1-300x387.png 300w, https://roiinstitute.net/wp-content/uploads/2021/11/Morteza-Zohrabi-1-400x516.png 400w, https://roiinstitute.net/wp-content/uploads/2021/11/Morteza-Zohrabi-1.png 628w" sizes="auto, (max-width: 233px) 100vw, 233px" /></a><a href="https://roiinstitute.net/meet-the-team-3/tom-atkinson/" rel="attachment wp-att-20509" style="color: #ffffff;"></a></span></p>
1880<p><span style="color: #ffffff;">Morteza Zohrabi, MD, MBB, PMP, CRP, is the lead director in the implementation of countless mega-projects in both public and private sectors for large hospitals, government office
1880s, manufacturers, and universities, to name a few. He is also a Certified Return on Investment Professional, publishing numerous articles and presentations on guaranteed value for money.</span></p>
1881<p><span style="color: #ffffff;">With over 20 years of expertise and hundreds of millions of dollars in savings, Morteza has done it all. He has delivered innovative solutions to old-time problems, with a track record of outstanding results, enhancing throughput, capacity, staff/client satisfaction, and shrinking turnaround times.</span></p>
1882<p><span style="color: #ffffff;">Through a combination of conventional and modern management techniques, Morteza and his team have revolutionized the management consulting industry by providing state-of-the-art business transformations and distinctively conforming as growth partners, encompassing guaranteed client satisfaction with each endeavor.</span></p>
1883<p><span style="color: #ffffff;">Morteza can be reached at <a href="mailto:[email protected]" style="color: #ffffff;">[email protected]</a>.</span><a href="https://roiinstitute.net/farzaneh/" rel="attachment wp-att-20438"></a></p>
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1906			<p class="gtfy-261 gtfy-262" style="text-align: left;"><a href="https://roiinstitute.net/meet-the-team-3/hashem/" rel="attachment wp-att-20449"></a><a href="https://roiinstitute.net/meet-the-team-3/matic/" rel="attachment wp-att-20480"></a><a href="https://roiinstitute.net/meet-the-team-3/nader/" rel="attachment wp-att-20486"></a><a href="https://roiinstitute.net/meet-the-team-3/pete-fullerton/" rel="attachment wp-att-20491"></a><a href="https://roiinstitute.net/meet-the-team-3/rana/" rel="attachment wp-att-20498"></a><a href="https://roiinstitute.net/meet-the-team-3/suzanne/" rel="attachment wp-att-20503"></a><a href="https://roiinstitute.net/meet-the-team-3/tom-atkinson/" rel="attachment wp-att-20509"><img loading="lazy" decoding="async" src="https://roiinstitute.net/wp-content/uploads/2021/11/Tom-Atkinson-233x300.png" alt="" width="233" height="300" class="size-medium wp-image-20509 alignleft" srcset="https://roiinstitute.net/wp-content/uploads/2021/11/Tom-Atkinson-233x300.png 233w, https://roiinstitute.net/wp-content/uploads/2021/11/Tom-Atkinson-300x387.png 300w, https://roiinstitute.net/wp-content/uploads/2021/11/Tom-Atkinson-400x516.png 400w, https://roiinstitute.net/wp-content/uploads/2021/11/Tom-Atkinson.png 628w" sizes="auto, (max-width: 233px) 100vw, 233px" /></a><a href="https://roiinstitute.net/meet-the-team-3/suzanne/" rel="attachment wp-att-20503"></a><span style="color: #ffffff;">Tom has a strong track record of enhancing business and individual performance through learning. He has conducted research and led teams to achieve award-winning results for more than 50 Fortune 500 companies. His strengths include assessing training needs, designing and facilitating learning solutions, and measuring results, including ROI.</span></p>
1907<p><span style="color: #ffffff;">At Atkinson Analytics, Tom helps clients achieve better results throughout the learning process, from defining needs to measuring the learning experience, on-job application, and business results. Tom enables individuals to demonstrate value to executives, sustain and enhance performance gains, and target opportunities for increasing return (ROI) on learning investments.</span></p>
1908<p><span style="color: #ffffff;">Tom previously worked as a learning director at Fresenius Medical Care and led a team of professionals in delivering an ambitious curriculum of programs and projects, including more than 1,000 sessions of the company’s keystone leadership development initiative. At Deloitte Consulting, Tom was a specialist master, designing award-winning training and measurement systems for some of Deloitte’s largest clients.</span></p>
1909<p><span style="color: #ffffff;">Tom also helps parents of children on the Autism spectrum build meaningful relationships and a foun
1909dation for growth and development.</span></p>
1910<p><span style="color: #ffffff;">Tom can be reached at <a href="mailto:[email protected]" style="color: #ffffff;">[email protected]</a> <a href="mailto:[email protected]" style="color: #ffffff;"></a>.</span><a href="https://roiinstitute.net/farzaneh/" rel="attachment wp-att-20438"></a></p>
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1933			<p class="gtfy-263 gtfy-264" style="text-align: left;"><a href="https://roiinstitute.net/meet-the-team-3/hashem/" rel="attachment wp-att-20449"></a><a href="https://roiinstitute.net/meet-the-team-3/matic/" rel="attachment wp-att-20480"></a><a href="https://roiinstitute.net/meet-the-team-3/nader/" rel="attachment wp-att-20486"></a><a href="https://roiinstitute.net/meet-the-team-3/pete-fullerton/" rel="attachment wp-att-20491"></a><a href="https://roiinstitute.net/meet-the-team-3/rana/" rel="attachment wp-att-20498"></a><a href="https://roiinstitute.net/meet-the-team-3/suzanne/" rel="attachment wp-att-20503"><img loading="lazy" decoding="async" src="https://roiinstitute.net/wp-content/uploads/2021/11/Suzanne-233x300.png" alt="" width="233" height="300" class="size-medium wp-image-20503 alignleft" srcset="https://roiinstitute.net/wp-content/uploads/2021/11/Suzanne-233x300.png 233w, https://roiinstitute.net/wp-content/uploads/2021/11/Suzanne-300x387.png 300w, https://roiinstitute.net/wp-content/uploads/2021/11/Suzanne-400x516.png 400w, https://roiinstitute.net/wp-content/uploads/2021/11/Suzanne.png 628w" sizes="auto, (max-width: 233px) 100vw, 233px" /></a><a href="https://roiinstitute.net/meet-the-team-3/rana/" rel="attachment wp-att-20498"></a><a href="https://roiinstitute.net/meet-the-team-3/pete-fullerton/" rel="attachment wp-att-20491"></a><span style="color: #ffffff;">Suzanne Schell, CRP, is the CEO of ROI Institute Canada. Suzanne teaches, consults, and conducts ROI studies primarily focussed on the Healthcare industry.</span></p>
1934<p><span style="color: #ffffff;">Suzanne acquired her Certified ROI Professional designation in 2010. She has brought the ROI Methodology to healthcare organizations, hospitals, and healthcare ministries and authorities across Canada, through workshops, consulting, and ROI Certification.</span></p>
1935<p><span style="color: #ffffff;">Her workshops and consulting give healthcare professionals, HR professionals, and executives the knowledge and skills to measure impact, value and ROI of initiatives, programs, and projects. Key learnings include developing data collection and analysis strategies to identifying change in behavior and impact, ROI. Answering the questions – did the investment make a difference, did it deliver the impact expected, and is this the solution moving forward?</span></p>
1936<p><span style="color: #ffffff;">Suzanne can be reached at <a href="mailto:[email protected]" style="color: #ffffff;">[email protected]</a>.</span><a href="https://roiinstitute.net/farzaneh/" rel="attachment wp-att-20438"></a></p>
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1959			<p class="gtfy-265 gtfy-266" style="text-align: left;"><a href="https://roiinstitute.net/meet-the-team-3/hashem/" rel="attachment wp-att-20449"></a><a href="https://roiinstitute.net/meet-the-team-3/matic/" rel="attachment wp-att-20480"></a><a href="https://roiinstitute.net/meet-the-team-3/nader/" rel="attachment wp-att-20486"></a><a href="https://roiinstitute.net/meet-the-team-3/pete-fullerton/" rel="attachment wp-att-20491"></a><a href="https://roiinstitute.net/meet-the-team-3/rana/" rel="attachment wp-att-20498"><img loading="lazy" decoding="async" src="https://roiinstitute.net/wp-content/uploads/2021/11/Rana-233x300.png" alt="" width="233" height="300" class="size-medium wp-image-20498 alignleft" srcset="https://roiinstitute.net/wp-content/uploads/2021/11/Rana-233x300.png 233w, https://roiinstitute.net/wp-content/uploads/2021/11/Rana-300x387.png 300w, https://roiinstitute.net/wp-content/uploads/2021/11/Rana-400x516.png 400w, https://roiinstitute.net/wp-content/uploads/2021/11/Rana.png 628w" sizes="auto, (max-width: 233px) 100vw, 233px" /></a><a href="https://roiinstitute.net/meet-the-team-3/pete-fullerton/" rel="attachment wp-att-20491"></a></p>
1960<p><span style="color: #ffffff;">Rana Imran is an HR and OD professional and strategist with 15+ years of experience with multinational corporations in Pakistan and the Middle East region in diverse multicultural and international environments. Rana has worked with telecom, e-commerce, FMCG, education, healthcare, and hospital
1960ity industries.</span></p>
1961<p><span style="color: #ffffff;">Rana&#8217;s expertise is in organization design and development, business transformation strategy, organizational culture, employee engagement, performance management, talent management and development, capability building, leadership development, and measuring program impact.</span></p>
1962<p><span style="color: #ffffff;">Rana has delivered more than 36,000 hours of training on behavioral and business skills.</span></p>
1963<p><span style="color: #ffffff;">Rana is certified in Hogan Assessment, Global Diversity &amp; Inclusion standards, is an IFC World Bank Certified Trainer, and has received a Measuring Return on Investment Certificate from ATD and ROI Institute. He is Certified Practitioner of Global Leadership Assessment 360 and Working Group Leader for the Global ISO HR Standard development committee TC260.</span></p>
1964<p><span style="color: #ffffff;">Rana can be reached at <a href="mailto:[email protected]" style="color: #ffffff;">[email protected]</a>.</span><a href="https://roiinstitute.net/farzaneh/" rel="attachment wp-att-20438"></a></p>
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1987			<p class="gtfy-267 gtfy-268" style="text-align: left;"><a href="https://roiinstitute.net/meet-the-team-3/hashem/" rel="attachment wp-att-20449"></a><a href="https://roiinstitute.net/meet-the-team-3/matic/" rel="attachment wp-att-20480"></a><a href="https://roiinstitute.net/meet-the-team-3/nader/" rel="attachment wp-att-20486"></a><a href="https://roiinstitute.net/meet-the-team-3/pete-fullerton/" rel="attachment wp-att-20491"><img loading="lazy" decoding="async" src="https://roiinstitute.net/wp-content/uploads/2021/11/Pete-Fullerton-233x300.png" alt="" width="233" height="300" class="size-medium wp-image-20491 alignleft" srcset="https://roiinstitute.net/wp-content/uploads/2021/11/Pete-Fullerton-233x300.png 233w, https://roiinstitute.net/wp-content/uploads/2021/11/Pete-Fullerton-300x387.png 300w, https://roiinstitute.net/wp-content/uploads/2021/11/Pete-Fullerton-400x516.png 400w, https://roiinstitute.net/wp-content/uploads/2021/11/Pete-Fullerton.png 628w" sizes="auto, (max-width: 233px) 100vw, 233px" /></a><a href="https://roiinstitute.net/meet-the-team-3/nader/" rel="attachment wp-att-20486"></a><span style="color: #ffffff;">Burdette (Pete) Fullerton PhD is the founder of Dr. Pete’s Leadership Accelerator, Inc., an Executive Coaching and Return on Investment (ROI) assistance firm. In order to assist community economic development professionals, Pete started up Dr. Pete’s Leadership Accelerator. Pete is a passionate advocate for passing it on and leaving the campsite better than he found it. He values character, trust, and integrity and looks to assist like-minded economic development and chamber of commerce professionals in achieving personal and professional excellence. Pete has been a community economic development professional for over 30 years. In his career, Pete has participated in the completion of projects that have directly invested over $3.5 billion, which currently employ more than 17,000 
1987in Kansas City.</span></p>
1988<p><span style="color: #ffffff;">In 2017, Pete earned his Doctorate at the University of Southern Mississippi in Human Capital Development. Pete attended Texas A&amp;M University and received his Bachelor of Arts degree in Political Science and a Master of Public Administration from the University of Missouri. Pete holds certifications as a Certified Economic Developer (CEcD), Certified Return on Investment Professional (CRP), Certified Professional Coach (CPC), and Certified Executive Coach (CEC).</span></p>
1989<p><span style="color: #ffffff;">Pete can be reached at <a href="mailto:[email protected]" style="color: #ffffff;">[email protected]</a><a href="mailto:[email protected]" style="color: #ffffff;"></a>.</span><a href="https://roiinstitute.net/farzaneh/" rel="attachment wp-att-20438"></a></p>
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2012			<p class="gtfy-269 gtfy-270" style="text-align: left;"><span style="color: #ffffff;"><a href="https://roiinstitute.net/meet-the-team-3/hashem/" rel="attachment wp-att-20449" style="color: #ffffff;"></a><a href="https://roiinstitute.net/meet-the-team-3/matic/" rel="attachment wp-att-20480" style="color: #ffffff;"></a><a href="https://roiinstitute.net/meet-the-team-3/nader/" rel="attachment wp-att-20486" style="color: #ffffff;"><img loading="lazy" decoding="async" src="https://roiinstitute.net/wp-content/uploads/2021/11/Nader-233x300.png" alt="" width="233" height="300" class="size-medium wp-image-20486 alignleft" srcset="https://roiinstitute.net/wp-content/uploads/2021/11/Nader-233x300.png 233w, https://roiinstitute.net/wp-content/uploads/2021/11/Nader-300x387.png 300w, https://roiinstitute.net/wp-content/uploads/2021/11/Nader-400x516.png 400w, https://roiinstitute.net/wp-content/uploads/2021/11/Nader.png 628w" sizes="auto, (max-width: 233px) 100vw, 233px" /></a><a href="https://roiinstitute.net/meet-the-team-3/matic/" rel="attachment wp-att-20480" style="color: #ffffff;"></a>Nader Bechini is passionate about assisting people and organizations improve and maximize their performance and bottom-line results. His life mission is to support others in strengthening their abilities to inspire, influence, and create an impact.</span></p>
2013<p><span style="color: #ffffff;">Nader is the director of ROI Institute in the MENA region. He is also a global facilitator with the Association of Talent Development (ATD).For more than 20 years, he led human performance improvement projects, programs, and initiatives, in more than 30 countries in North and South America, Europe, Africa, Australia, and Asia.</span></p>
2014<p style="text-align: left;"><span style="color: #ffffff;">Nader has received several awards for his achievements. On three occasions, ROI Institute awarded him for the best international implementation of the ROI Methodology (2015, 2019, and 2020). The Moroccan S
2014ociety for Human Resource presented him with an award for the best African HR expert in 2019. His articles in learning and development have been translated to Korean, Russian, Chinese, French, Arabic, and Spanish.</span></p>
2015<p><span style="color: #ffffff;">Nader facilitates workshops, consults with organizations, and speaks at conferences worldwide. He has been interviewed by several radio and TV programs in Saudi Arabia, Sudan, Tunisia, France, and Algeria.</span></p>
2016<p><span style="color: #ffffff;">Nader holds a master’s degree in marketing from the University of Tunis El Manar, Tunisia.</span></p>
2017<p><span style="color: #ffffff;">Nader can be reached at <a href="mailto:[email protected]" style="color: #ffffff;">[email protected]</a>.</span><a href="https://roiinstitute.net/farzaneh/" rel="attachment wp-att-20438"></a></p>
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2040			<p class="gtfy-271 gtfy-272" style="text-align: left;"><a href="https://roiinstitute.net/meet-the-team-3/hashem/" rel="attachment wp-att-20449"></a><a href="https://roiinstitute.net/meet-the-team-3/matic/" rel="attachment wp-att-20480"><img loading="lazy" decoding="async" src="https://roiinstitute.net/wp-content/uploads/2021/11/Matic-233x300.png" alt="" width="233" height="300" class="size-medium wp-image-20480 alignleft" srcset="https://roiinstitute.net/wp-content/uploads/2021/11/Matic-233x300.png 233w, https://roiinstitute.net/wp-content/uploads/2021/11/Matic-300x387.png 300w, https://roiinstitute.net/wp-content/uploads/2021/11/Matic-400x516.png 400w, https://roiinstitute.net/wp-content/uploads/2021/11/Matic.png 628w" sizes="auto, (max-width: 233px) 100vw, 233px" /></a><span style="color: #ffffff;">Matic Kadliček is an organizational psychologist and CEO of Video Center, Ltd. He is a sought-after people development consultant to more than 100 companies, building and implementing internal learning centers, e-learning content and platforms, and tools for successful leadership development and skill building, with psychological testing, coaching, succession planning, work environment diagnostics, mentoring, on-boarding, and providing frameworks for credibly measuring the impact of people development programs using the ROI Methodology (ROI Institute, USA). He is one of the first EuroPSY certificate holders for Work &amp; Organizational Psychology in Slovenia. Matic is a dedicated mentor to young psychologists and takes humor seriously.</span></p>
2041<p><span style="color: #ffffff;">Matic can be reached at <a href="mailto:[email protected]" style="color: #ffffff;">[email protected]</a>.</span><a href="https://roiinstitute.net/farzaneh/" rel="attachment wp-att-20438"></a></p>
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2064			<p class="gtfy-273 gtfy-274" style="text-align: left;"><a href="https://roiinstitute.net/meet-the-team-3/hashem/" rel="attachment wp-att-20449"></a><span style="color: #ffffff;"><a href="https://roiinstitute.net/meet-the-team-3/hormazd/" rel="attachment wp-att-20474" style="color: #ffffff;"><img loading="lazy" decoding="async" src="https://roiinstitute.net/wp-content/uploads/2021/11/Hormazd-233x300.png" alt="" width="233" height="300" class="size-medium wp-image-20474 alignleft" srcset="https://roiinstitute.net/wp-content/uploads/2021/11/Hormazd-233x300.png 233w, https://roiinstitute.net/wp-content/uploads/2021/11/Hormazd-300x387.png 300w, https://roiinstitute.net/wp-content/uploads/2021/11/Hormazd-400x516.png 400w, https://roiinstitute.net/wp-content/uploads/2021/11/Hormazd.png 628w" sizes="auto, (max-width: 233px) 100vw, 233px" /></a><a href="https://roiinstitute.net/meet-the-team-3/hashem/" rel="attachment wp-att-20449" style="color: #ffffff;"></a></span></p>
2065<p><span style="color: #ffffff;">Hormazd Mistry, ATD Master Trainer™, is the founder and CEO of Sarosh Consulting and ROI Institute India. He is the India partner for ROI Institute.</span></p>
2066<p><span style="color: #ffffff;">Hormazd is a learning &amp; development professional who has twice received the Most Fabulous Training &amp; Development Leaders (2020 &amp; 2021) award by the World HRD Congress. He has been a part of the L&amp;D community for over 18 years and has worked for multinational organizations like Wipro Ltd., HERE Technologies, IKS Health, leading various L&amp;D teams across geographies.</span></p>
2067<p><span style="color: #ffffff;">With a passion for L&amp;D, Hormazd has experience in different roles in various L&amp;D verticals. Over the years, he has delivered over 25,000 hours of training on various topics including but not limited to technical, TTT, leadership, soft skills, customer service, behavioral training, etc., with high business impact.</span></p>
2068<p style="text-align: left;"><span style="color: #ffffff;">Hormazd now works with L&amp;
2068D/HR professionals and teams to enable them to deliver high business impact with their solutions. He also helps them in measuring and showcasing the impact &amp; ROI of their programs.</span></p>
2069<p><span style="color: #ffffff;">Hormazd can be reached at <a href="mailto:[email protected]" style="color: #ffffff;">[email protected]</a>.</span><a href="https://roiinstitute.net/farzaneh/" rel="attachment wp-att-20438"></a></p>
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2092			<p class="gtfy-275 gtfy-276" style="text-align: left;"><a href="https://roiinstitute.net/meet-the-team-3/hashem/" rel="attachment wp-att-20449"><img loading="lazy" decoding="async" src="https://roiinstitute.net/wp-content/uploads/2021/10/Hashem-233x300.png" alt="" width="233" height="300" class="size-medium wp-image-20449 alignleft" srcset="https://roiinstitute.net/wp-content/uploads/2021/10/Hashem-233x300.png 233w, https://roiinstitute.net/wp-content/uploads/2021/10/Hashem-300x387.png 300w, https://roiinstitute.net/wp-content/uploads/2021/10/Hashem-400x516.png 400w, https://roiinstitute.net/wp-content/uploads/2021/10/Hashem.png 628w" sizes="auto, (max-width: 233px) 100vw, 233px" /></a><span style="color: #ffffff;">Hashem Othman Hashem is a top-notch ROI specialist, trainer, and consultant with 13 years of experience in measuring the ROI of a wide variety of projects, including HR practices, training, health care, and KPIs. His expertise covers isolation techniques, forecasting ROI studies, training best practices, and designing and implementing training solutions based on their ROI. Hashem also has experience in overseeing career development, setting performance metrics, evaluating project productivity, and helping to create successful long-term initiatives within organizations. He serves as a point person for CEOs, CFOs, and project managers to ensure proper investing of project budgets. Hashem maintains excellent communication, change management, and leadership skills. He is distinguished for his problem resolution abilities and high level of confidentiality. Hashem is equally effective at conducting ROI studies, measuring project impact, and training supervision and delivery.</span></p>
2093<p><span style="color: #ffffff;">Hashem earned his Master of Strategic Human Resource Management (MSHR) degree at the University of Wollongong, Australia, and a Bachelor of Applied Physics degree at Mu’tah University, Jordan. He achieved the designation of Certified ROI Professional with ROI Institute in July 2017.</span></p>
2094<p><span style="color: #ffffff;">Hashem can be reached at <a href="mailto:[email protected]" style="color: #ffffff;">[email protected]</a>.</span><a href="https://roiinstitute.net/farzaneh/" rel="attachment wp-att-20438"></a></p>
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2117			<p><a class="gtfy-277 gtfy-278" href="https://roiinstitute.net/meet-the-team-3/melissa-brown-2/" rel="attachment wp-att-19957"></a><a href="https://roiinstitute.net/meet-the-team-3/colin/" rel="attachment wp-att-20390"></a><a href="https://roiinstitute.net/farzaneh/" rel="attachment wp-att-20438"></a><img loading="lazy" decoding="async" src="https://roiinstitute.net/wp-content/uploads/2021/11/Beryl-Oldham-233x300.png" alt="" width="233" height="300" class="size-medium wp-image-20456 alignleft" srcset="https://roiinstitute.net/wp-content/uploads/2021/11/Beryl-Oldham-233x300.png 233w, https://roiinstitute.net/wp-content/uploads/2021/11/Beryl-Oldham-300x387.png 300w, https://roiinstitute.net/wp-content/uploads/2021/11/Beryl-Oldham-400x516.png 400w, https://roiinstitute.net/wp-content/uploads/2021/11/Beryl-Oldham.png 628w" sizes="auto, (max-width: 233px) 100vw, 233px" /></p>
2118<p><span style="color: #ffffff;">Beryl Oldham has 30 years’ experience in organizational learning and development. Before moving fulltime into consulting in 2013, she held senior generalist HR, organizational development, and learning and development roles in a range of government, local body, and corporate organizations. Her experience spans workforce planning, technical/professional and leadership/management competency frameworks design, performance management systems design and implementation, learning design, training systems management and evaluation, and measuring ROI for human resources, training, and other organizational initiatives.</span></p>
2119<p><span style="color: #ffffff;">
2119In addition to being a Certified ROI Professional®, Beryl also holds AQF certificates in Training Systems Management and Training Evaluation, and the NZQA Certificate in Adult Education and Training (Level Five). She was the 2014 recipient of the NZATD Education Trust’s Learning and Development Practitioner of the Year Award and the ROI Institute’s 2014 Award of Excellence for Most Innovative Approach to ROI.</span></p>
2120<p><span style="color: #ffffff;">Beryl is passionate about measuring results and her company, Complete Learning Solutions, provides learning solutions that cover every aspect of L&amp;D and make a difference by proving the value of capability development in people and organizations. Beryl has been a partner with ROI Institute for nearly 14 years.</span></p>
2121<p><span style="color: #ffffff;">Beryl can be reached at <a href="mailto:[email protected]" style="color: #ffffff;">[email protected]</a><a href="mailto:[email protected]" style="color: #ffffff;"></a>.</span><a href="https://roiinstitute.net/farzaneh/" rel="attachment wp-att-20438"></a></p>
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2144			<p><a class="gtfy-279 gtfy-280" href="https://roiinstitute.net/meet-the-team-3/melissa-brown-2/" rel="attachment wp-att-19957"></a><a href="https://roiinstitute.net/meet-the-team-3/colin/" rel="attachment wp-att-20390"></a><a href="https://roiinstitute.net/farzaneh/" rel="attachment wp-att-20438"><img loading="lazy" decoding="async" src="https://roiinstitute.net/wp-content/uploads/2021/10/Farzaneh-233x300.png" alt="" width="233" height="300" class="size-medium wp-image-20438 alignleft" srcset="https://roiinstitute.net/wp-content/uploads/2021/10/Farzaneh-233x300.png 233w, https://roiinstitute.net/wp-content/uploads/2021/10/Farzaneh-300x387.png 300w, https://roiinstitute.net/wp-content/uploads/2021/10/Farzaneh-400x516.png 400w, https://roiinstitute.net/wp-content/uploads/2021/10/Farzaneh.png 628w" sizes="auto, (max-width: 233px) 100vw, 233px" /></a><a href="https://roiinstitute.net/meet-the-team-3/colin/" rel="attachment wp-att-20390"></a><a href="https://roiinstitute.net/kylie/" rel="attachment wp-att-20221"></a><span style="color: #ffffff;">Farzaneh Majed is an ROI Institute Partner and Balanced Scorecard Institute Strategic Partner and Advisory Board Member with over 20 years of successful business development, change management, and innovation experience who has a passion for excellence and thrives on driving change. Her extensive career at the global level has resulted in many successful initiatives being adopted lucratively. She believes in simplifying processes and delivering results through strategic planning and effective execution.</span></p>
2145<p><span style="color: #ffffff;">As CEO and Managing Partner of Transform Alliance, Farzaneh is committed to assisting organizations to achieve transformation through the engagement of their people with TA&#8217;s alliance partners. Farzaneh is an advocate of Inclusion and Collaboration and owes her success to putting herself in the other person&#8217;s shoes, seeing the world from their perspective, and seeking a win-win solution.</span></p>
2146<p><span style="color: #ffffff;">Farzaneh is a Key Performance Indicator Professional (KPIP), Balanced Scorecard Master Professional (BSMP), has a Master&#8217;s Certificate in Project Management from George Washington University, and an Honours degree in Comb
2146ined Sciences from the University of Brighton, UK. She established the L&amp;D Division of Informa, was selected as Centre of Excellence for Training among Informa Group, and achieved an innovation award for continuous improvement. Farzaneh is the author of <em>Generation Inclusion</em>.</span></p>
2147<p><span style="color: #ffffff;">Farzaneh can be reached at <a href="mailto:[email protected]" style="color: #ffffff;">[email protected]</a>.</span></p>
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2170			<p><a class="gtfy-281 gtfy-282" href="https://roiinstitute.net/meet-the-team-3/melissa-brown-2/" rel="attachment wp-att-19957"></a><span style="color: #ffffff;"><a href="https://roiinstitute.net/meet-the-team-3/colin/" rel="attachment wp-att-20390" style="color: #ffffff;"><img loading="lazy" decoding="async" src="https://roiinstitute.net/wp-content/uploads/2021/10/Colin-233x300.png" alt="" width="233" height="300" class="size-medium wp-image-20390 alignleft" srcset="https://roiinstitute.net/wp-content/uploads/2021/10/Colin-233x300.png 233w, https://roiinstitute.net/wp-content/uploads/2021/10/Colin-300x387.png 300w, https://roiinstitute.net/wp-content/uploads/2021/10/Colin-400x516.png 400w, https://roiinstitute.net/wp-content/uploads/2021/10/Colin.png 628w" sizes="auto, (max-width: 233px) 100vw, 233px" /></a><a href="https://roiinstitute.net/kylie/" rel="attachment wp-att-20221" style="color: #ffffff;"></a></span></p>
2171<p><span style="color: #ffffff;">Colin&#8217;s career spans more than 35 years, and he&#8217;s still smiling. He began as an information technology (IT) mainframe programmer, growing to run complex international IT projects for corporations in many business areas requiring advanced leadership, cross-cultural stakeholder management skills, and the delivery of quantifiable business value.</span></p>
2172<p><span style="color: #ffffff;">Originating from the United Kingdom, he has lived in the United States, the Netherlands, and Singapore at various times and operated in many other countries.</span></p>
2173<p><span style="color: #ffffff;">Since 2007, Colin has concentrated on consulting and training, developing several thousand project managers and leaders for corporate clients and educational institutions. In 2014, he completed his ROI impact study to become a Certified ROI Professional (CRP) and partnered his company with ROI Institute through various locations in South-East Asia.</span></p>
2174<p><span style="color: #ffffff;">Supported by his dedicated team, Colin conducts ROI consulting projects and courses as well as project management and related subjects. He is a Project Management Professional (PMP), Certified Scrum Master, Certified Product Owner, and holds a master&#8217;s degree from Arcadia University, PA. Colin also specializes in dispute resolution and sits on the Principle Panel of the Singapore Mediation Centre where he mediates large quantum business disputes. And, when he has five minutes, Colin organizes the Singapore Filmmakers Network.</span></p>
2175<p><span style="color: #ffffff;">Colin can be reached at <a href="mailto:[email protected]" style="color: #ffffff;">[email protected]</a>.</span></p>
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2199                <div class='gf_browser_chrome gform_wrapper gravity-theme gform-theme--no-framework' data-form-theme='gravity-theme' data-form-index='0' id='gform_wrapper_67' >
2200                        <div class='gform_heading'>
2201                            <h2 class="gform_title">How to Become ROI Certified Book Giveaway</h2>
2202                            <p class='gform_description'></p>
2203                        </div><form method='post' enctype='multipart/form-data'  id='gform_67'  action='/shop/' data-formid='67' novalidate>
2204                        <div class='gform-body gform_body'><div id='gform_fields_67' class='gform_fields top_label form_sublabel_below description_below validation_below'><fieldset id="field_67_2" class="gfield gfield--type-name gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' ><span class='gform-field-label__text'>Name</span><span class="gfield_required"><span class="gfield_required gfield_required_text">(Required)</span></span></legend><div class='ginput_complex ginput_container ginput_container--name no_prefix has_first_name no_middle_name has_last_name no_suffix gf_name_has_2 ginput_container_name gform-grid-row' id='input_67_2'>
2205                            
2206                            <span id='input_67_2_3_container' class='name_first gform-grid-col gform-grid-col--size-auto' >
2207                                                    <input type='text' name='input_2.3' id='input_67_2_3' value=''   aria-required='true'     />
2208                                                    <label for='input_67_2_3' class='gform-field-label gform-field-label--type-sub '>First</label>
2209                                                </span>
2210                            
2211                            <span id='input_67_2_6_container' class='name_last gform-grid-col gform-grid-col--size-auto' >
2212                                                    <input type='text' name='input_2.6' id='input_67_2_6' value=''   aria-required='true'     />
2213                                                    <label for='input_67_2_6' class='gform-field-label gform-field-label--type-sub '>Last</label>
2214                                                </span>
2215                            
2216                        </div></fieldset><div id="field_67_3" class="gfield gfield--type-phone gfield--phone-format-standard gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible"  ><label class='gfield_label gform-field-label' for='input_67_3'><span class='gform-field-label__text'>Phone</span><span class="gfield_required"><span class="gfield_required gfield_required_text">(Required)</span></span></label><div class='ginput_container ginput_container_phone'><input name='input_3' id='input_67_3' type='tel' value='' class='large'  placeholder='(999) 999-9999' aria-required="true" aria-invalid="false"   data-mask="(999) 999-9999" /></div></div><div id="field_67_4" class="gfield gfield--type-email gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible"  ><label class='gfield_label gform-field-label' for='input_67_4'><span class='gform-field-label__text'>Email</span><span class="gfield_required"><span class="gfield_required gfield_required_text">(Required)</span></span></label><div class='ginput_container ginput_container_email'>
2217                            <input name='input_4' id='input_67_4' type='email' value='' class='large'    aria-required="true" aria-invalid="false"  />
2218                        </div></div><div id="field_67_6" class="gfield gfield--type-text gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible"  ><label class='gfield_label gform-field-label' for='input_67_6'><span class='gform-field-label__text'>Organization</span><span class="gfield_required"><span class="gfield_required gfield_required_text">(Required)</span></span></label><div class='ginput_container ginput_container_text'><input name='input_6' id='input_67_6' type='text' value='' class='large'     aria-required="true" aria-invalid="false"   /></div></div><div id="field_67_7" class="gfield gfield--type-text gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible"  ><label class='gfield_label gform-field-label' for='input_67_7'><span class='gform-field-label__text'>Job Title</span><span class="gfield_required"><span class="gfield_required gfield_required_text">(Required)</span></span></label><div class='ginput_container ginput_container_text'><input name='input_7' id='input_67_7' type='text' value='' class='large'     aria-required="true" aria-invalid="false"   /></div></div><fieldset id="field_67_5" class="gfield gfield--type-address gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' ><span class='gform-field-label__text'>Address</span><span class="gfield_required"><span class="gfield_required gfield_required_text">(Required)</span></span></legend>    
2219                    <div class='ginput_complex ginput_container has_street has_street2 has_city has_state has_zip has_country ginput_container_address gform-grid-row' id='input_67_5' >
2220                         <span class='ginput_full address_line_1 ginput_address_line_1 gform-grid-col' id='input_67_5_1_container' >
2221                                        <input type='text' name='input_5.1' id='input_67_5_1' value=''    aria-required='true'    />
2222                                        <label for='input_67_5_1' id='input_67_5_1_label' class='gform-field-label gform-field-label--type-sub '>Street Address</label>
2223                                    </span><span class='ginput_full address_line_2 ginput_address_line_2 gform-grid-col' id='input_67_5_2_container' >
2224                                        <input type='text' name='input_5.2' id='input_67_5_2' value=''     aria-required='false'   />
2225                                        <label for='input_67_5_2' id='input_67_5_2_label' class='gform-field-label gform-field-label--type-sub '>Address Line 2</label>
2226                                    </span><span class='ginput_left address_city ginput_address_city gform-grid-col' id='input_67_5_3_container' >
2227                                    <input type='text' name='input_5.3' id='input_67_5_3' value=''    aria-required='true'    />
2228                                    <label for='input_67_5_3' id='input_67_5_3_label' class='gform-field-label gform-field-label--type-sub '>City</label>
2229                                 </span><span class='ginput_right address_state ginput_address_state gform-grid-col' id='input_67_5_4_container' >
2230                                        <input type='text' name='input_5.4' id='input_67_5_4' value=''      aria-required='true'    />
2231                                        <label for='input_67_5_4' id='input_67_5_4_label' class='gform-field-label gform-field-label--type-sub '>State / Province / Region</label>
2232                                      </span><span class='ginput_left address_zip ginput_address_zip gform-grid-col' id='input_67_5_5_container' >
2233                                    <input type='text' name='input_5.5' id='input_67_5_5' value=''    aria-required='true'    />
2234                                    <label for='input_67_5_5' id='input_67_5_5_label' class='gform-field-label gform-field-label--type-sub '>ZIP / Postal Code</label>
2235                                </span><span class='ginput_right address_country ginput_address_country gform-grid-col' id='input_67_5_6_container' >
2236                                        <select name='input_5.6' id='input_67_5_6'   aria-required='true'    ><option value='' ></option><option value='AF' >Afghanistan</option><option value='AX' >Åland Islands</option><option value='AL' >Albania</option><option value='DZ' >Algeria</option><option value='AS' >American Samoa</option><option value='AD' >Andorra</option><option value='AO' >Angola</option><option value='AI' >Anguilla</option><option value='AQ' >Antarctica</option><option value='AG' >Antigua and Barbuda</option><option value='AR' >Argentina</option><option value='AM' >Armenia</option><option value='AW' >Aruba</option><option value='AU' >Australia</option><option value='AT' >Austria</option><option value='AZ' >Azerbaijan</option><option value='BS' >Bahamas</option><option value='BH' >Bahrain</option><option value='BD' >Bangladesh</option><option value='BB' >Barbados</option><option value='BY' >Belarus</option><option value='BE' >Belgium</option><option value='BZ' >Belize</option><option value='BJ' >Benin</option><option value='BM' >Bermuda</option><option value='BT' >Bhutan</option><option value='BO' >Bolivia</option><option value='BQ' >Bonaire, Sint Eustatius and Saba</option><option value='BA' >Bosnia and Herzegovina</option><option value='BW' >Botswana</option><option value='BV' >Bouvet Island</option><option value='BR' >Brazil</option><option value='IO' >British Indian Ocean Territory</option><option value='BN' >Brunei Darussalam</option><option value='BG' >Bulgaria</option><option value='BF' >Burkina Faso</option><option value='BI' >Burundi</option><option value='CV' >Cabo Verde</option><option value='KH' >Cambodia</option><option value='CM' >Cameroon</option><option value='CA' >Canada</option><option value='KY' >Cayman Islands</option><option value='CF' >Central African Republic</option><option value='TD' >Chad</option><option value='CL' >Chile</option><option value='CN' >China</option><option value='CX' >Christmas Island</option><option value='CC' >Cocos Islands</option><option value='CO' >Colombia</option><option value='KM' >Comoros</option><option value='CG' >Congo</option><option value='CD' >
2236Congo, Democratic Republic of the</option><option value='CK' >Cook Islands</option><option value='CR' >Costa Rica</option><option value='CI' >Côte d&#039;Ivoire</option><option value='HR' >Croatia</option><option value='CU' >Cuba</option><option value='CW' >Curaçao</option><option value='CY' >Cyprus</option><option value='CZ' >Czechia</option><option value='DK' >Denmark</option><option value='DJ' >Djibouti</option><option value='DM' >Dominica</option><option value='DO' >Dominican Republic</option><option value='EC' >Ecuador</option><option value='EG' >Egypt</option><option value='SV' >El Salvador</option><option value='GQ' >Equatorial Guinea</option><option value='ER' >Eritrea</option><option value='EE' >Estonia</option><option value='SZ' >Eswatini</option><option value='ET' >Ethiopia</option><option value='FK' >Falkland Islands</option><option value='FO' >Faroe Islands</option><option value='FJ' >Fiji</option><option value='FI' >Finland</option><option value='FR' >France</option><option value='GF' >French Guiana</option><option value='PF' >French Polynesia</option><option value='TF' >French Southern Territories</option><option value='GA' >Gabon</option><option value='GM' >Gambia</option><option value='GE' >Georgia</option><option value='DE' >Germany</option><option value='GH' >Ghana</option><option value='GI' >Gibraltar</option><option value='GR' >Greece</option><option value='GL' >Greenland</option><option value='GD' >Grenada</option><option value='GP' >Guadeloupe</option><option value='GU' >Guam</option><option value='GT' >Guatemala</option><option value='GG' >Guernsey</option><option value='GN' >Guinea</option><option value='GW' >Guinea-Bissau</option><option value='GY' >Guyana</option><option value='HT' >Haiti</option><option value='HM' >Heard Island and McDonald Islands</option><option value='VA' >Holy See</option><option value='HN' >Honduras</option><option value='HK' >Hong Kong</option><option value='HU' >Hungary</option><option value='IS' >Iceland</option><option value='IN' >India</option><option value='ID' >Indonesia</option><option value='IR' >Iran</option><option value='IQ' >Iraq</option><option value='IE' >Ireland</option><option value='IM' >Isle of Man</option><option value='IL' >Israel</option><option value='IT' >Italy</option><option value='JM' >Jamaica</option><option value='JP' >Japan</option><option value='JE' >Jersey</option><option value='JO' >Jordan</option><option value='KZ' >Kazakhstan</option><option value='KE' >Kenya</option><option value='KI' >Kiribati</option><option value='KP' >Korea, Democratic People&#039;s Republic of</option><option value='KR' >Korea, Republic of</option><option value='KW' >Kuwait</option><option value='KG' >Kyrgyzstan</option><option value='LA' >Lao People&#039;s Democratic Republic</option><option value='LV' >Latvia</option><option value='LB' >Lebanon</option><option value='LS' >Lesotho</option><option value='LR' >Liberia</option><option value='LY' >Libya</option><option value='LI' >Liechtenstein</option><option value='LT' >Lithuania</option><option value='LU' >Luxembourg</option><option value='MO' >Macao</option><option value='MG' >Madagascar</option><option value='MW' >Malawi</option><option value='MY' >Malaysia</option><option value='MV' >Maldives</option><option value='ML' >Mali</option><option value='MT' >Malta</option><option value='MH' >Marshall Islands</option><option value='MQ' >Martinique</option><option value='MR' >Mauritania</option><option value='MU' >Mauritius</option><option value='YT' >Mayotte</option><option value='MX' >Mexico</option><option value='FM' >Micronesia</option><option value='MD' >Moldova</option><option value='MC' >Monaco</option><option value='MN' >Mongolia</option><option value='ME' >Montenegro</option><option value='MS' >Montserrat</option><option value='MA' >Morocco</option><option value='MZ' >Mozambique</option><option value='MM' >Myanmar</option><option value='NA' >Namibia</option><option value='NR' >Nauru</option><option value='NP' >Nepal</option><option value='NL' >Netherlands</option><option value='NC' >New Caledonia</option><option value='NZ' >New Zealand</option><option value='NI' >Nicaragua</option><option value='NE' >Niger</option><option value='NG' >Nigeria</option><option value='NU' >Niue</option><option value='NF' >Norfolk Island</option><option value='MK' >North Macedonia</option><option value='MP' >Northern Mariana Islands</option><option value='NO' >Norway</option><option value='OM' >Oman</option><option value='PK' >Pakistan</option><option value='PW' >Palau</option><option value='PS' >Palestine, State of</option><option value='PA' >Panama</option><option value='PG' >Papua New Guinea</option><option value='PY' >Paraguay</option><option value='PE' >Peru</option><option value='PH' >Philippines</option><option value='PN' >Pitcairn</option><option value='PL' >Poland</option><option value='PT' >Portugal</option><option value='PR' >Puerto Rico</option><option value='QA' >Qatar</option><option value='RE' >Réunion</option><option value='RO' >Romania</option><option value='RU' >Russian Federation</option><option value='RW' >Rwanda</option><option value='BL' >Saint Barthélemy</option><option value='SH' >Saint Helena, Ascension and Tristan da Cunha</option><option value='KN' >Saint Kitts and Nevis</option><option value='LC' >Saint Lucia</option><option value='MF' >Saint Martin</option><option value='PM' >Saint Pierre and Miquelon</option><option value='VC' >Saint Vincent and the Grenadines</option><option value='WS' >Samoa</option><option value='SM' >San Marino</option><option value='ST' >Sao Tome and Principe</option><option value='SA' >Saudi Arabia</option><option value='SN' >Senegal</option><option value='RS' >Serbia</option><option value='SC' >Seychelles</option><option value='SL' >Sierra Leone</option><option value='SG' >Singapore</option><option value='SX' >Sint Maarten</option><option value='SK' >Slovakia</option><option value='SI' >Slovenia</option><option value='SB' >Solomon Islands</option><option value='SO' >Somalia</option><option value='ZA' >South Africa</option><option value='GS' >South Georgia and the South Sandwich Islands</option><option value='SS' >South Sudan</option><option value='ES' >Spain</option><option value='LK' >Sri Lanka</option><option value='SD' >Sudan</option><option value='SR' >Suriname</option><option value='SJ' >Svalbard and Jan Mayen</option><option value='SE' >Sweden</option><option value='CH' >Switzerland</option><option value='SY' >Syria Arab Republic</option><option value='TW' >Taiwan</option><option value='TJ' >Tajikistan</option><option value='TZ' >Tanzania, the United Republic of</option><option value='TH' >Thailand</option><option value='TL' >Timor-Leste</option><option value='TG' >Togo</option><option value='TK' >Tokelau</option><option value='TO' >Tonga</option><option value='TT' >Trinidad and Tobago</option><option value='TN' >Tunisia</option><option value='TR' >Türkiye</option><option value='TM' >Turkmenistan</option><option value='TC' >Turks and Caicos Islands</option><option value='TV' >Tuvalu</option><option value='UG' >Uganda</option><option value='UA' >Ukraine</option><option value='AE' >United Arab Emirates</option><option value='GB' >United Kingdom</option><option value='US' >United States</option><option value='UY' >Uruguay</option><option value='UM' >US Minor Outlying Islands</option><option value='UZ' >Uzbekistan</option><option value='VU' >Vanuatu</option><option value='VE' >Venezuela</option><option value='VN' >Viet Nam</option><option value='VG' >Virgin Islands, British</option><option value='VI' >Virgin Islands, U.S.</option><option value='WF' >Wallis and Futuna</option><option value='EH' >Western Sahara</option><option value='YE' >Yemen</option><option value='ZM' >Zambia</option><option value='ZW' >Zimbabwe</option></select>
2237                                        <label for='input_67_5_6' id='input_67_5_6_label' class='gform-field-label gform-field-label--type-sub '>Country</label>
2238                                    </span>
2239                    <div class='gf_clear gf_clear_complex'></div>
2240                </div></fieldset><div id="field_67_8" class="gfield gfield--type-captcha gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible"  ><label class='gfield_label gform-field-label' for='input_67_8'><span class='gform-field-label__text'>CAPTCHA</span></label><div id='input_67_8' class='ginput_container ginput_recaptcha' data-sitekey='6Lcc-ZQcAAAAAKe9HD-lLY2dXZYQ9OAf1sZUi9Lj'  data-theme='light' data-tabindex='0'  data-badge=''></div></div></div></div>
2241        <div class='gform-footer gform_footer top_label'> <button type='submit' id='gform_submit_button_67' class='gform_button button' onclick='gform.submission.handleButtonClick(this);' data-submission-type='submit' >Submit</button> 
2242            <input type='hidden' class='gform_hidden' name='gform_submission_method' data-js='gform_submission_method_67' value='postback' />
2243            <input type='hidden' class='gform_hidden' name='gform_theme' data-js='gform_theme_67' id='gform_theme_67' value='gravity-theme' />
2244            <input type='hidden' class='gform_hidden' name='gform_style_settings' data-js='gform_style_settings_67' id='gform_style_settings_67' value='[]' />
2245            <input type='hidden' class='gform_hidden' name='is_submit_67' value='1' />
2246            <input type='hidden' class='gform_hidden' name='gform_submit' value='67' />
2247            
2248            <input type='hidden' class='gform_hidden' name='gform_currency' data-currency='USD' value='1mgc2SjXDx1rwjJQnQGeuXiDla0RDs6WahcFPFvWUOjRZrRzF/ze4YvfSVrf/4mVMOv6GNXcWxm8TlV/Agwt93VebNap69och36KdtLuunvSjnM=' />
2249            <input type='hidden' class='gform_hidden' name='gform_unique_id' value='' />
2250            <input type='hidden' class='gform_hidden' name='state_67' value='WyJ7XCJnZm9ybV9zdWJtaXNzaW9uX21ldGhvZFwiOltcImM0OTUyOGY5OTljN2MzOGI0MzMyZjhhMTkxOGJjMTU4XCIsXCIzYTdiOTdjZGUwNTM1YTBhZTM1NmY2ZjIwYzRiN2Q5M1wiXSxcImdmb3JtX3RoZW1lXCI6XCI5N2I4ZGUyNzA0YzAxMzJkMmMxOGEzNWIxN2M5YjA0ZVwiLFwiZ2Zvcm1fc3R5bGVfc2V0dGluZ3NcIjpcIjk4ZDhmODc0MDg4ZWZj
2250ZTc0YzI4MGVlMTljZGNmNjBjXCIsXCJmb3JtX2lkXCI6XCJjNmVlNTM4NGJmNGQ5OWU5MTUyNmIyY2Q1ODQyZDQxMlwiLFwidXJsXCI6XCIwNGQ4ZDVlNjdhZmQyYTgyYjVjNzg4ZGViMmMyMGZkYlwiLFwic3RhdGVfdGltZXN0YW1wXCI6XCJkMGZjMGQyZDhmNDY3ODYxMjRhZDFhYTQyMWY2NzU2Y1wifSIsImI3OTU5MjAwY2FjMzVlYTFkMTk4ODliYjI3MTFiZWU2IiwxNzkwODU2ODM1XQ==' />
2251            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_target_page_number_67' id='gform_target_page_number_67' value='0' />
2252            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_source_page_number_67' id='gform_source_page_number_67' value='1' />
2253            <input type='hidden' name='gform_field_values' value='' />
2254            
2255        </div>
2256                        </form>
2257                        </div>
2258		</div>
2259
2260				
2261							<button type="button" class="pum-close popmake-close" aria-label="Close">
2262			×			</button>
2263		
2264	</div>
2265
2266</div>
2267<div 
2268	id="pum-20254" 
2269	role="dialog" 
2270	aria-modal="false"
2271	class="pum pum-overlay pum-theme-20006 pum-theme-enterprise-blue popmake-overlay click_open" 
2272	data-popmake="{&quot;id&quot;:20254,&quot;slug&quot;:&quot;hrdq-book-giveaway&quot;,&quot;theme_id&quot;:20006,&quot;cookies&quot;:[],&quot;triggers&quot;:[{&quot;type&quot;:&quot;click_open&quot;,&quot;settings&quot;:{&quot;cookie_name&quot;:&quot;&quot;,&quot;extra_selectors&quot;:&quot;a[href=\&quot;https:\/\/roiinstitute.net\/?post_type=popup&amp;p=20254\&quot;]&quot;}}],&quot;mobile_disabled&quot;:null,&quot;tablet_disabled&quot;:null,&quot;meta&quot;:{&quot;display&quot;:{&quot;stackable&quot;:false,&quot;overlay_disabled&quot;:false,&quot;scrollable_content&quot;:false,&quot;disable_reposition&quot;:false,&quot;size&quot;:&quot;medium&quot;,&quot;responsive_min_width&quot;:&quot;0%&quot;,&quot;responsive_min_width_unit&quot;:false,&quot;responsive_max_width&quot;:&quot;100%&quot;,&quot;responsive_max_width_unit&quot;:false,&quot;custom_width&quot;:&quot;640px&quot;,&quot;custom_width_unit&quot;:false,&quot;custom_height&quot;:&quot;380px&quot;,&quot;custom_height_unit&quot;:false,&quot;custom_height_auto&quot;:false,&quot;location&quot;:&quot;center&quot;,&quot;position_from_trigger&quot;:false,&quot;position_top&quot;:&quot;100&quot;,&quot;position_left&quot;:&quot;0&quot;,&quot;position_bottom&quot;:&quot;0&quot;,&quot;position_right&quot;:&quot;0&quot;,&quot;position_fixed&quot;:false,&quot;animation_type&quot;:&quot;fade&quot;,&quot;animation_speed&quot;:&quot;350&quot;,&quot;animation_origin&quot;:&quot;center top&quot;,&quot;overlay_zindex&quot;:false,&quot;zindex&quot;:&quot;1999999999&quot;},&quot;close&quot;:{&quot;text&quot;:&quot;&quot;,&quot;button_delay&quot;:&quot;0&quot;,&quot;overlay_click&quot;:false,&quot;esc_press&quot;:false,&quot;f4_press&quot;:false},&quot;click_open&quot;:[]}}">
2273
2274	<div id="popmake-20254" class="pum-container popmake theme-20006 pum-responsive pum-responsive-medium responsive size-medium">
2275
2276				
2277				
2278		
2279				<div class="pum-content popmake-content" tabindex="0">
2280			
2281                <div class='gf_browser_chrome gform_wrapper gravity-theme gform-theme--no-framework' data-form-theme='gravity-theme' data-form-index='0' id='gform_wrapper_66' >
2282                        <div class='gform_heading'>
2283                            <h2 class="gform_title">HRDQ Book Giveaway</h2>
2284                            <p class='gform_description'></p>
2285                        </div><form method='post' enctype='multipart/form-data'  id='gform_66'  action='/shop/' data-formid='66' novalidate>
2286                        <div class='gform-body gform_body'><div id='gform_fields_66' class='gform_fields top_label form_sublabel_below description_below validation_below'><fieldset id="field_66_2" class="gfield gfield--type-name gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' ><span class='gform-field-label__text'>Name</span><span class="gfield_required"><span class="gfield_required gfield_required_text">(Required)</span></span></legend><div class='ginput_complex ginput_container ginput_container--name no_prefix has_first_name no_middle_name has_last_name no_suffix gf_name_has_2 ginput_container_name gform-grid-row' id='input_66_2'>
2287                            
2288                            <span id='input_66_2_3_container' class='name_first gform-grid-col gform-grid-col--size-auto' >
2289                                                    <input type='text' name='input_2.3' id='input_66_2_3' value=''   aria-required='true'     />
2290                                                    <label for='input_66_2_3' class='gform-field-label gform-field-label--type-sub '>First</label>
2291                                                </span>
2292                            
2293                            <span id='input_66_2_6_container' class='name_last gform-grid-col gform-grid-col--size-auto' >
2294                                                    <input type='text' name='input_2.6' id='input_66_2_6' value=''   aria-required='true'     />
2295                                                    <label for='input_66_2_6' class='gform-field-label gform-field-label--type-sub '>Last</label>
2296                                                </span>
2297                            
2298                        </div></fieldset><div id="field_66_3" class="gfield gfield--type-phone gfield--phone-format-standard gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible"  ><label class='gfield_label gform-field-label' for='input_66_3'><span class='gform-field-label__text'>Phone</span><span class="gfield_required"><span class="gfield_required gfield_required_text">(Required)</span></span></label><div class='ginput_container ginput_container_phone'><input name='input_3' id='input_66_3' type='tel' value='' class='large'  placeholder='(999) 999-9999' aria-required="true" aria-invalid="false"   data-mask="(999) 999-9999" /></div></div><div id="field_66_4" class="gfield gfield--type-email gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible"  ><label class='gfield_label gform-field-label' for='input_66_4'><span class='gform-field-label__text'>Email</span><span class="gfield_required"><span class="gfield_required gfield_required_text">(Required)</span></span></label><div class='ginput_container ginput_container_email'>
2299                            <input name='input_4' id='input_66_4' type='email' value='' class='large'    aria-required="true" aria-invalid="false"  />
2300                        </div></div><div id="field_66_6" class="gfield gfield--type-text gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible"  ><label class='gfield_label gform-field-label' for='input_66_6'><span class='gform-field-label__text'>Organization</span><span class="gfield_required"><span class="gfield_required gfield_required_text">(Required)</span></span></label><div class='ginput_container ginput_container_text'><input name='input_6' id='input_66_6' type='text' value='' class='large'     aria-required="true" aria-invalid="false"   /></div></div><div id="field_66_7" class="gfield gfield--type-text gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible"  ><label class='gfield_label gform-field-label' for='input_66_7'><span class='gform-field-label__text'>Job Title</span><span class="gfield_required"><span class="gfield_required gfield_required_text">(Required)</span></span></label><div class='ginput_container ginput_container_text'><input name='input_7' id='input_66_7' type='text' value='' class='large'     aria-required="true" aria-invalid="false"   /></div></div><fieldset id="field_66_5" class="gfield gfield--type-address gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' ><span class='gform-field-label__text'>Address</span><span class="gfield_required"><span class="gfield_required gfield_required_text">(Required)</span></span></legend>    
2301                    <div class='ginput_complex ginput_container has_street has_street2 has_city has_state has_zip has_country ginput_container_address gform-grid-row' id='input_66_5' >
2302                         <span class='ginput_full address_line_1 ginput_address_line_1 gform-grid-col' id='input_66_5_1_container' >
2303                                        <input type='text' name='input_5.1' id='input_66_5_1' value=''    aria-required='true'    />
2304                                        <label for='input_66_5_1' id='input_66_5_1_label' class='gform-field-label gform-field-label--type-sub '>Street Address</label>
2305                                    </span><span class='ginput_full address_line_2 ginput_address_line_2 gform-grid-col' id='input_66_5_2_container' >
2306                                        <input type='text' name='input_5.2' id='input_66_5_2' value=''     aria-required='false'   />
2307                                        <label for='input_66_5_2' id='input_66_5_2_label' class='gform-field-label gform-field-label--type-sub '>Address Line 2</label>
2308                                    </span><span class='ginput_left address_city ginput_address_city gform-grid-col' id='input_66_5_3_container' >
2309                                    <input type='text' name='input_5.3' id='input_66_5_3' value=''    aria-required='true'    />
2310                                    <label for='input_66_5_3' id='input_66_5_3_label' class='gform-field-label gform-field-label--type-sub '>City</label>
2311                                 </span><span class='ginput_right address_state ginput_address_state gform-grid-col' id='input_66_5_4_container' >
2312                                        <input type='text' name='input_5.4' id='input_66_5_4' value=''      aria-required='true'    />
2313                                        <label for='input_66_5_4' id='input_66_5_4_label' class='gform-field-label gform-field-label--type-sub '>State / Province / Region</label>
2314                                      </span><span class='ginput_left address_zip ginput_address_zip gform-grid-col' id='input_66_5_5_container' >
2315                                    <input type='text' name='input_5.5' id='input_66_5_5' value=''    aria-required='true'    />
2316                                    <label for='input_66_5_5' id='input_66_5_5_label' class='gform-field-label gform-field-label--type-sub '>ZIP / Postal Code</label>
2317                                </span><span class='ginput_right address_country ginput_address_country gform-grid-col' id='input_66_5_6_container' >
2318                                        <select name='input_5.6' id='input_66_5_6'   aria-required='true'    ><option value='' ></option><option value='AF' >Afghanistan</option><option value='AX' >Åland Islands</option><option value='AL' >Albania</option><option value='DZ' >Algeria</option><option value='AS' >American Samoa</option><option value='AD' >Andorra</option><option value='AO' >Angola</option><option value='AI' >Anguilla</option><option value='AQ' >Antarctica</option><option value='AG' >Antigua and Barbuda</option><option value='AR' >Argentina</option><option value='AM' >Armenia</option><option value='AW' >Aruba</option><option value='AU' >Australia</option><option value='AT' >Austria</option><option value='AZ' >Azerbaijan</option><option value='BS' >Bahamas</option><option value='BH' >Bahrain</option><option value='BD' >Bangladesh</option><option value='BB' >Barbados</option><option value='BY' >Belarus</option><option value='BE' >Belgium</option><option value='BZ' >Belize</option><option value='BJ' >Benin</option><option value='BM' >Bermuda</option><option value='BT' >Bhutan</option><option value='BO' >Bolivia</option><option value='BQ' >Bonaire, Sint Eustatius and Saba</option><option value='BA' >Bosnia and Herzegovina</option><option value='BW' >Botswana</option><option value='BV' >Bouvet Island</option><option value='BR' >Brazil</option><option value='IO' >British Indian Ocean Territory</option><option value='BN' >Brunei Darussalam</option><option value='BG' >Bulgaria</option><option value='BF' >Burkina Faso</option><option value='BI' >Burundi</option><option value='CV' >Cabo Verde</option><option value='KH' >Cambodia</option><option value='CM' >Cameroon</option><option value='CA' >Canada</option><option value='KY' >Cayman Islands</option><option value='CF' >Central African Republic</option><option value='TD' >Chad</option><option value='CL' >Chile</option><option value='CN' >China</option><option value='CX' >Christmas Island</option><option value='CC' >Cocos Islands</option><option value='CO' >Colombia</option><option value='KM' >Comoros</option><option value='CG' >Congo</option><option value='CD' >
2318Congo, Democratic Republic of the</option><option value='CK' >Cook Islands</option><option value='CR' >Costa Rica</option><option value='CI' >Côte d&#039;Ivoire</option><option value='HR' >Croatia</option><option value='CU' >Cuba</option><option value='CW' >Curaçao</option><option value='CY' >Cyprus</option><option value='CZ' >Czechia</option><option value='DK' >Denmark</option><option value='DJ' >Djibouti</option><option value='DM' >Dominica</option><option value='DO' >Dominican Republic</option><option value='EC' >Ecuador</option><option value='EG' >Egypt</option><option value='SV' >El Salvador</option><option value='GQ' >Equatorial Guinea</option><option value='ER' >Eritrea</option><option value='EE' >Estonia</option><option value='SZ' >Eswatini</option><option value='ET' >Ethiopia</option><option value='FK' >Falkland Islands</option><option value='FO' >Faroe Islands</option><option value='FJ' >Fiji</option><option value='FI' >Finland</option><option value='FR' >France</option><option value='GF' >French Guiana</option><option value='PF' >French Polynesia</option><option value='TF' >French Southern Territories</option><option value='GA' >Gabon</option><option value='GM' >Gambia</option><option value='GE' >Georgia</option><option value='DE' >Germany</option><option value='GH' >Ghana</option><option value='GI' >Gibraltar</option><option value='GR' >Greece</option><option value='GL' >Greenland</option><option value='GD' >Grenada</option><option value='GP' >Guadeloupe</option><option value='GU' >Guam</option><option value='GT' >Guatemala</option><option value='GG' >Guernsey</option><option value='GN' >Guinea</option><option value='GW' >Guinea-Bissau</option><option value='GY' >Guyana</option><option value='HT' >Haiti</option><option value='HM' >Heard Island and McDonald Islands</option><option value='VA' >Holy See</option><option value='HN' >Honduras</option><option value='HK' >Hong Kong</option><option value='HU' >Hungary</option><option value='IS' >Iceland</option><option value='IN' >India</option><option value='ID' >Indonesia</option><option value='IR' >Iran</option><option value='IQ' >Iraq</option><option value='IE' >Ireland</option><option value='IM' >Isle of Man</option><option value='IL' >Israel</option><option value='IT' >Italy</option><option value='JM' >Jamaica</option><option value='JP' >Japan</option><option value='JE' >Jersey</option><option value='JO' >Jordan</option><option value='KZ' >Kazakhstan</option><option value='KE' >Kenya</option><option value='KI' >Kiribati</option><option value='KP' >Korea, Democratic People&#039;s Republic of</option><option value='KR' >Korea, Republic of</option><option value='KW' >Kuwait</option><option value='KG' >Kyrgyzstan</option><option value='LA' >Lao People&#039;s Democratic Republic</option><option value='LV' >Latvia</option><option value='LB' >Lebanon</option><option value='LS' >Lesotho</option><option value='LR' >Liberia</option><option value='LY' 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value='NR' >Nauru</option><option value='NP' >Nepal</option><option value='NL' >Netherlands</option><option value='NC' >New Caledonia</option><option value='NZ' >New Zealand</option><option value='NI' >Nicaragua</option><option value='NE' >Niger</option><option value='NG' >Nigeria</option><option value='NU' >Niue</option><option value='NF' >Norfolk Island</option><option value='MK' >North Macedonia</option><option value='MP' >Northern Mariana Islands</option><option value='NO' >Norway</option><option value='OM' >Oman</option><option value='PK' >Pakistan</option><option value='PW' >Palau</option><option value='PS' >Palestine, State of</option><option value='PA' >Panama</option><option value='PG' >Papua New Guinea</option><option value='PY' >Paraguay</option><option value='PE' >Peru</option><option value='PH' >Philippines</option><option value='PN' >Pitcairn</option><option value='PL' >Poland</option><option value='PT' >Portugal</option><option value='PR' >Puerto Rico</option><option value='QA' >Qatar</option><option value='RE' >Réunion</option><option value='RO' >Romania</option><option value='RU' >Russian Federation</option><option value='RW' >Rwanda</option><option value='BL' >Saint Barthélemy</option><option value='SH' >Saint Helena, Ascension and Tristan da Cunha</option><option value='KN' >Saint Kitts and Nevis</option><option value='LC' >Saint Lucia</option><option value='MF' >Saint Martin</option><option value='PM' >Saint Pierre and Miquelon</option><option value='VC' >Saint Vincent and the Grenadines</option><option value='WS' >Samoa</option><option value='SM' >San Marino</option><option value='ST' >Sao Tome and Principe</option><option value='SA' >Saudi Arabia</option><option value='SN' >Senegal</option><option value='RS' >Serbia</option><option value='SC' >Seychelles</option><option value='SL' >Sierra Leone</option><option value='SG' >Singapore</option><option value='SX' >Sint Maarten</option><option value='SK' >Slovakia</option><option value='SI' 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2358				
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2362			<div id="pl-20230"  class="panel-layout" ><div id="pg-20230-0"  class="panel-grid panel-no-style" ><div id="pgc-20230-0-0"  class="panel-grid-cell" ><div id="panel-20230-0-0-0" class="so-panel widget widget_sow-editor panel-first-child panel-last-child" data-index="0" ><div
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2368	<p><img loading="lazy" decoding="async" src="https://roiinstitute.net/wp-content/uploads/2023/01/Patti-Headshot-Website.png" alt="" width="1240" height="1600" class="alignleft wp-image-749" srcset="https://roiinstitute.net/wp-content/uploads/2023/01/Patti-Headshot-Website.png 626w, https://roiinstitute.net/wp-content/uploads/2023/01/Patti-Headshot-Website-300x387.png 300w, https://roiinstitute.net/wp-content/uploads/2023/01/Patti-Headshot-Website-400x516.png 400w, https://roiinstitute.net/wp-content/uploads/2023/01/Patti-Headshot-Website-232x300.png 232w" sizes="auto, (max-width: 1240px) 100vw, 1240px" /></p>
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2375<div class="siteorigin-widget-tinymce textwidget">
2376	<p><strong>Patti P. Phillips, Ph.D.</strong>, is co-founder and CEO of ROI Institute. She is a driving force in the global adoption of the ROI Methodology and measurement and evaluation to influence organizational change. Her work as an educator, researcher, consultant, and coach supports leaders as they build the capacity to create and deliver value from investments in all types of endeavors. Her work spans private, public, nonprofit, and nongovernmental organizations.</p>
2377<p>Patti serves as a member of the Board of Trustees of the United Nations Institute for Training and Research (UNITAR) and the UN System Staff College faculty in Turin, Italy. Additionally, she is chair of the Institute for Corporate Productivity (i4cp) People Analytics Board; Principal Research Fellow for The Conference Board; board member of the International Federation for Training and Development Organizations (IFTDO); and board chair for the Center for Talent Reporting (CTR). In 2015, she was honored by the Association for Talent Development as a Certified Professional in Talent Development (CPTD) Fellow for her contribution to the professionalism of the talent development field.</p>
2378<p>Patti contributes to various journals and is the author of books on measurement, evaluation, and ROI. CNBC, Euronews, and other news outlets feature her work.</p>
2379<p>Patti can be reached at <a href="mailto:[email protected]">[email protected]</a></p>
2380</div>
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2409	<p><img loading="lazy" decoding="async" src="https://roiinstitute.net/wp-content/uploads/2023/01/Kylie-Headshot-Website.png" alt="" width="1242" height="1600" class="alignleft wp-image-756" srcset="https://roiinstitute.net/wp-content/uploads/2023/01/Kylie-Headshot-Website.png 629w, https://roiinstitute.net/wp-content/uploads/2023/01/Kylie-Headshot-Website-300x386.png 300w, https://roiinstitute.net/wp-content/uploads/2023/01/Kylie-Headshot-Website-400x515.png 400w, https://roiinstitute.net/wp-content/uploads/2023/01/Kylie-Headshot-Website-233x300.png 233w" sizes="auto, (max-width: 1242px) 100vw, 1242px" /></p>
2410</div>
2411</div></div></div><div id="pgc-20220-0-1"  class="panel-grid-cell" ><div id="panel-20220-0-1-0" class="so-panel widget widget_sow-editor panel-first-child panel-last-child" data-index="1" ><div
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2414			
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2416<div class="siteorigin-widget-tinymce textwidget">
2417	<p><strong>Kylie McLeod</strong> manages research, assessment, and communication at ROI Institute. She develops data collection instruments, collects, and analyzes data, writes final evaluation reports, manages research projects, coordinates the communication process, and directs the ROI Institute Awards Program. She also edits ROI Institute books and articles, develops promotional and marketing materials, and assists with the proposal creation process. She served as editor, production manager, and coordinator of the book,<em> Value for Money: How to Show the Value for Money for All Types of Projects and Programs In Governments, Nongovernmental Organizations, Nonprofits, and Businesses</em> (Wiley, 2020).</p>
2418<p>Kylie graduated with a Bachelor's in Communication and Information Sciences from The University of Alabama in 2015 and a Master of Arts in Journalism from the same institution in 2017. Kylie holds CoreXM and CoreXM Expert certifications from Qualtrics and earned the Certified ROI Practitioner credential in November 2019.</p>
2419<p>In her free time, Kylie cheers on the Alabama Crimson Tide, enjoys the (mostly) sunny weather in Northwest Florida, and dotes on her dog, Penny.<a href="https://roiinstitute.net/kylie/" rel="attachment wp-att-20221"></a><a href="https://roiinstitute.net/meet-the-team-3/andy/" rel="attachment wp-att-20174"></a></p>
2420<p>Kylie can be reached at <a href="mailto:[email protected]">[email protected]</a>.</p>
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2444			<div id="pl-20177"  class="panel-layout" ><div id="pg-20177-0"  class="panel-grid panel-no-style" ><div id="pgc-20177-0-0"  class="panel-grid-cell" ><div id="panel-20177-0-0-0" class="so-panel widget widget_sow-editor panel-first-child panel-last-child" data-index="0" ><div
2445			
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2449<div class="siteorigin-widget-tinymce textwidget">
2450	<p><img loading="lazy" decoding="async" src="https://roiinstitute.net/wp-content/uploads/2021/10/Andy.png" alt="Andy" width="628" height="810" class="alignleft wp-image-20174 size-full" srcset="https://roiinstitute.net/wp-content/uploads/2021/10/Andy.png 628w, https://roiinstitute.net/wp-content/uploads/2021/10/Andy-300x387.png 300w, https://roiinstitute.net/wp-content/uploads/2021/10/Andy-400x516.png 400w, https://roiinstitute.net/wp-content/uploads/2021/10/Andy-233x300.png 233w" sizes="auto, (max-width: 628px) 100vw, 628px" /></p>
2451</div>
2452</div></div></div><div id="pgc-20177-0-1"  class="panel-grid-cell" ><div id="panel-20177-0-1-0" class="so-panel widget widget_sow-editor panel-first-child panel-last-child" data-index="1" ><div
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2455			
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2457<div class="siteorigin-widget-tinymce textwidget">
2458	<p><strong>Andy Vance</strong> is Director of Client Relationships and IT Manager for ROI Institute. In his role as Director of Client Relationships, Andy generates sales, implements marketing strategies, and maintains connections with clients and participants. In his IT Manager role, Andy maintains ROI Institute’s technology infrastru
2458cture, produces virtual events, designing and updating webpages, and ensures online security.</p>
2459<p>Andy is a graduate of Phoenix Online University and has a Practical Project Manager certification. Andy also is a Glenwood Junior Board member a non profit dedicated to the support of adults and children with autism.</p>
2460<p>In his spare time, he enjoys hiking, camping, swimming, and building models.</p>
2461<p>Andy can be reached at <a href="mailto:[email protected]">[email protected].</a></p>
2462</div>
2463</div></div></div></div></div>		</div>
2464
2465				
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2468		
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2470
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2472<div 
2473	id="pum-20149" 
2474	role="dialog" 
2475	aria-modal="false"
2476	class="pum pum-overlay pum-theme-20005 pum-theme-lightbox popmake-overlay pum-click-to-close click_open" 
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2478
2479	<div id="popmake-20149" class="pum-container popmake theme-20005 pum-responsive pum-responsive-small responsive size-small">
2480
2481				
2482				
2483		
2484				<div class="pum-content popmake-content" tabindex="0">
2485			<div id="pl-20149"  class="panel-layout" ><div id="pg-20149-0"  class="panel-grid panel-no-style" ><div id="pgc-20149-0-0"  class="panel-grid-cell" ><div id="panel-20149-0-0-0" class="so-panel widget widget_sow-editor panel-first-child panel-last-child" data-index="0" ><div
2486			
2487			class="so-widget-sow-editor so-widget-sow-editor-base"
2488			
2489		>
2490<div class="siteorigin-widget-tinymce textwidget">
2491	<p><img loading="lazy" decoding="async" src="https://roiinstitute.net/wp-content/uploads/2023/01/Jack-Headshot-Website.png" alt="" width="1085" height="1400" class="alignleft wp-image-726" srcset="https://roiinstitute.net/wp-content/uploads/2023/01/Jack-Headshot-Website.png 628w, https://roiinstitute.net/wp-content/uploads/2023/01/Jack-Headshot-Website-300x387.png 300w, https://roiinstitute.net/wp-content/uploads/2023/01/Jack-Headshot-Website-400x516.png 400w, https://roiinstitute.net/wp-content/uploads/2023/01/Jack-Headshot-Website-233x300.png 233w" sizes="auto, (max-width: 1085px) 100vw, 1085px" /></p>
2492</div>
2493</div></div></div><div id="pgc-20149-0-1"  class="panel-grid-cell" ><div id="panel-20149-0-1-0" class="so-panel widget widget_sow-editor panel-first-child panel-last-child" data-index="1" ><div
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2497		>
2498<div class="siteorigin-widget-tinymce textwidget">
2499	<p><strong>Jack J. Phillips, Ph.D.</strong>, chairman of ROI Institute, is a world-renowned expert on accountability, measurement, and evaluation. Jack provides consulting services for Fortune 500 companies and major global organizations, and regularly consults with clients in manufacturing, service, and government organizations in 70 countries. The author or editor of more than 100 books, he conducts workshops and presents at conferences throughout the world and has received several awards and honors for his work.</p>
2500<p>Jack has enjoyed almost 30 years of corporate experience in the aerospace, textile, metals, construction materials, and banking industries. He has served as training and development manager at two Fortune 500 firms, as senior human resource officer at two firms, and as president of a regi
2500onal bank. Also, he served as management professor at a major state university.</p>
2501<p>Jack has undergraduate degrees in electrical engineering, physics, and mathematics; a master’s degree in Decision Sciences from Georgia State University; and a Ph.D. in Human Resource Management from the University of Alabama. He has served on the boards of several private businesses, nonprofits, and associations, including the American Society for Training and Development, the National Management Association, and the International Society for Performance Improvement, where he served as president (2012-2013).</p>
2502<p>Jack can be reached at <a href="mailto:[email protected]">[email protected].</a></p>
2503</div>
2504</div></div></div></div></div>		</div>
2505
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2513<div 
2514	id="pum-20142" 
2515	role="dialog" 
2516	aria-modal="false"
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2518	data-popmake="{&quot;id&quot;:20142,&quot;slug&quot;:&quot;hope-meet-the-team&quot;,&quot;theme_id&quot;:20005,&quot;cookies&quot;:[],&quot;triggers&quot;:[{&quot;type&quot;:&quot;click_open&quot;,&quot;settings&quot;:{&quot;cookie_name&quot;:&quot;&quot;,&quot;extra_selectors&quot;:&quot;a[href=\&quot;https:\/\/roiinstitute.net\/meet-the-team-3\/hope\/\&quot;]&quot;}}],&quot;mobile_disabled&quot;:null,&quot;tablet_disabled&quot;:null,&quot;meta&quot;:{&quot;display&quot;:{&quot;stackable&quot;:false,&quot;overlay_disabled&quot;:&quot;1&quot;,&quot;scrollable_content&quot;:false,&quot;disable_reposition&quot;:false,&quot;size&quot;:&quot;small&quot;,&quot;responsive_min_width&quot;:&quot;0%&quot;,&quot;responsive_min_width_unit&quot;:false,&quot;responsive_max_width&quot;:&quot;100%&quot;,&quot;responsive_max_width_unit&quot;:false,&quot;custom_width&quot;:&quot;640px&quot;,&quot;custom_width_unit&quot;:false,&quot;custom_height&quot;:&quot;380px&quot;,&quot;custom_height_unit&quot;:false,&quot;custom_height_auto&quot;:false,&quot;location&quot;:&quot;center&quot;,&quot;position_from_trigger&quot;:false,&quot;position_top&quot;:&quot;100&quot;,&quot;position_left&quot;:&quot;0&quot;,&quot;position_bottom&quot;:&quot;0&quot;,&quot;position_right&quot;:&quot;0&quot;,&quot;position_fixed&quot;:false,&quot;animation_type&quot;:&quot;fade&quot;,&quot;animation_speed&quot;:&quot;350&quot;,&quot;animation_origin&quot;:&quot;center top&quot;,&quot;overlay_zindex&quot;:false,&quot;zindex&quot;:&quot;1999999999&quot;},&quot;close&quot;:{&quot;text&quot;:&quot;&quot;,&quot;button_delay&quot;:&quot;0&quot;,&quot;overlay_click&quot;:false,&quot;esc_press&quot;:false,&quot;f4_press&quot;:false},&quot;click_open&quot;:[]}}">
2519
2520	<div id="popmake-20142" class="pum-container popmake theme-20005 pum-responsive pum-responsive-small responsive size-small">
2521
2522				
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2526			<div id="pl-20142"  class="panel-layout" ><div id="pg-20142-0"  class="panel-grid panel-no-style" ><div id="pgc-20142-0-0"  class="panel-grid-cell" ><div id="panel-20142-0-0-0" class="so-panel widget widget_sow-editor panel-first-child panel-last-child" data-index="0" ><div
2527			
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2531<div class="siteorigin-widget-tinymce textwidget">
2532	<p><img loading="lazy" decoding="async" src="https://roiinstitute.net/wp-content/uploads/2022/12/Hope.png" alt="" width="671" height="866" class="alignleft wp-image-230" srcset="https://roiinstitute.net/wp-content/uploads/2022/12/Hope.png 628w, https://roiinstitute.net/wp-content/uploads/2022/12/Hope-300x387.png 300w, https://roiinstitute.net/wp-content/uploads/2022/12/Hope-400x516.png 400w, https://roiinstitute.net/wp-content/uploads/2022/12/Hope-233x300.png 233w" sizes="auto, (max-width: 671px) 100vw, 671px" /></p>
2533</div>
2534</div></div></div><div id="pgc-20142-0-1"  class="panel-grid-cell" ><div id="panel-20142-0-1-0" class="so-panel widget widget_sow-editor panel-first-child panel-last-child" data-index="1" ><div
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2540	<p><strong>Hope Nicholas</strong> is the Director of Publications for ROI Institute.  In this role she coordinates all publications, including books, articles, and case studies.  Hope has significant experience with transcription, editing, proofreading, and project planning.  Additionally, she contributes to multiple research and business development projects by facilitating communications and developing a wide variety of documents.</p>
2541<p>Hope is a graduate of the University of Akron and has over 15 years of experience working the field of healthcare administration and documentation. In her spare time, she enjoys painting, golfing, and playing tennis with friends and family.</p>
2542<p>Hope can be reached at <a href="mailto:[email protected]">[email protected].</a></p>
2543</div>
2544</div></div></div></div></div>		</div>
2545
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2553<div 
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2557	class="pum pum-overlay pum-theme-20005 pum-theme-lightbox popmake-overlay pum-click-to-close click_open" 
2558	data-popmake="{&quot;id&quot;:20129,&quot;slug&quot;:&quot;caroline-meet-the-team&quot;,&quot;theme_id&quot;:20005,&quot;cookies&quot;:[],&quot;triggers&quot;:[{&quot;type&quot;:&quot;click_open&quot;,&quot;settings&quot;:{&quot;cookie_name&quot;:&quot;&quot;,&quot;extra_selectors&quot;:&quot;a[href=\&quot;https:\/\/roiinstitute.net\/meet-the-team-3\/caroline\/\&quot;]&quot;}}],&quot;mobile_disabled&quot;:null,&quot;tablet_disabled&quot;:null,&quot;meta&quot;:{&quot;display&quot;:{&quot;stackable&quot;:false,&quot;overlay_disabled&quot;:false,&quot;scrollable_content&quot;:false,&quot;disable_reposition&quot;:false,&quot;size&quot;:&quot;small&quot;,&quot;responsive_min_width&quot;:&quot;0%&quot;,&quot;responsive_min_width_unit&quot;:false,&quot;responsive_max_width&quot;:&quot;100%&quot;,&quot;responsive_max_width_unit&quot;:false,&quot;custom_width&quot;:&quot;640px&quot;,&quot;custom_width_unit&quot;:false,&quot;custom_height&quot;:&quot;380px&quot;,&quot;custom_height_unit&quot;:false,&quot;custom_height_auto&quot;:false,&quot;location&quot;:&quot;center&quot;,&quot;position_from_trigger&quot;:false,&quot;position_top&quot;:&quot;100&quot;,&quot;position_left&quot;:&quot;0&quot;,&quot;position_bottom&quot;:&quot;0&quot;,&quot;position_right&quot;:&quot;0&quot;,&quot;position_fixed&quot;:false,&quot;animation_type&quot;:&quot;fade&quot;,&quot;animation_speed&quot;:&quot;350&quot;,&quot;animation_origin&quot;:&quot;center top&quot;,&quot;overlay_zindex&quot;:false,&quot;zindex&quot;:&quot;1999999999&quot;},&quot;close&quot;:{&quot;text&quot;:&quot;&quot;,&quot;button_delay&quot;:&quot;0&quot;,&quot;overlay_click&quot;:&quot;1&quot;,&quot;esc_press&quot;:false,&quot;f4_press&quot;:false},&quot;click_open&quot;:[]}}">
2559
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2561
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2566			<div id="pl-20129"  class="panel-layout" ><div id="pg-20129-0"  class="panel-grid panel-no-style" ><div id="pgc-20129-0-0"  class="panel-grid-cell" ><div id="panel-20129-0-0-0" class="so-panel widget widget_sow-editor panel-first-child panel-last-child" data-index="0" ><div
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2571<div class="siteorigin-widget-tinymce textwidget">
2572	<p><img loading="lazy" decoding="async" src="https://roiinstitute.net/wp-content/uploads/2022/12/Caroline-2.png" alt="" width="1240" height="1600" class="alignleft wp-image-228" srcset="https://roiinstitute.net/wp-content/uploads/2022/12/Caroline-2.png 628w, https://roiinstitute.net/wp-content/uploads/2022/12/Caroline-2-300x387.png 300w, https://roiinstitute.net/wp-content/uploads/2022/12/Caroline-2-400x516.png 400w, https://roiinstitute.net/wp-content/uploads/2022/12/Caroline-2-233x300.png 233w" sizes="auto, (max-width: 1240px) 100v
2572w, 1240px" /></p>
2573</div>
2574</div></div></div><div id="pgc-20129-0-1"  class="panel-grid-cell" ><div id="panel-20129-0-1-0" class="so-panel widget widget_sow-editor panel-first-child panel-last-child" data-index="1" ><div
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2579<div class="siteorigin-widget-tinymce textwidget">
2580	<p><a href="https://roiinstitute.net/meet-the-team-3/melissa-brown-2/" rel="attachment wp-att-19957"></a><strong>Caroline Hubble</strong> is Vice President of Consulting Services with ROI Institute. She manages the implementation of complex program evaluation projects, including conducting research and evaluation studies in various areas such as leadership development, process improvement strategies, and program implementation. In previous roles, she managed evaluation, analytics, reporting, and operations for business line and enterprise-wide HR departments. Her operational, project, and relationship management expertise is noted for significantly contributing to improved business practices.</p>
2581<p>Caroline holds a BA in Psychology from Rollins College and received her Masters of Science in Organizational Development in May 2013. Her publications include: <em>ASTD Handbook of Measuring and Evaluating Training</em>, Chapter 4: Using Surveys and Questionnaires. ASTD 2010; <em>Measuring ROI in Learning &amp; Development: Case Studies from Global Organizations</em>, Chapter 4 (co-authored). ASTD 2012’ Offering Money for School Pays Off, (co-authored) <em>Chief Learning Officer Magazine</em>, June 2012.</p>
2582<p>When not focused on evaluation efforts, she enjoys spending time on her small farm in the mountains of North Carolina, raising Savannah and Egyptian Mau cats, following NASCAR, and capturing memories through photography.</p>
2583<p>Caroline can be reached at <a href="mailto:[email protected]">[email protected]</a>.</p>
2584</div>
2585</div></div></div></div></div>		</div>
2586
2587				
2588							<button type="button" class="pum-close popmake-close" aria-label="Close">
2589			×			</button>
2590		
2591	</div>
2592
2593</div>
2594<div 
2595	id="pum-20120" 
2596	role="dialog" 
2597	aria-modal="false"
2598	class="pum pum-overlay pum-theme-20005 pum-theme-lightbox popmake-overlay pum-click-to-close click_open" 
2599	data-popmake="{&quot;id&quot;:20120,&quot;slug&quot;:&quot;ann-meet-the-team&quot;,&quot;theme_id&quot;:20005,&quot;cookies&quot;:[],&quot;triggers&quot;:[{&quot;type&quot;:&quot;click_open&quot;,&quot;settings&quot;:{&quot;cookie_name&quot;:&quot;&quot;,&quot;extra_selectors&quot;:&quot;a[href=\&quot;https:\/\/roiinstitute.net\/meet-the-team-3\/ann\/\&quot;]&quot;}}],&quot;mobile_disabled&quot;:null,&quot;tablet_disabled&quot;:null,&quot;meta&quot;:{&quot;display&quot;:{&quot;stackable&quot;:false,&quot;overlay_disabled&quot;:false,&quot;scrollable_content&quot;:false,&quot;disable_reposition&quot;:false,&quot;size&quot;:&quot;small&quot;,&quot;responsive_min_width&quot;:&quot;0%&quot;,&quot;responsive_min_width_unit&quot;:false,&quot;responsive_max_width&quot;:&quot;100%&quot;,&quot;responsive_max_width_unit&quot;:false,&quot;custom_width&quot;:&quot;640px&quot;,&quot;custom_width_unit&quot;:false,&quot;custom_height&quot;:&quot;380px&quot;,&quot;custom_height_unit&quot;:false,&quot;custom_height_auto&quot;:false,&quot;location&quot;:&quot;center&quot;,&quot;position_from_trigger&quot;:false,&quot;position_top&quot;:&quot;100&quot;,&quot;position_left&quot;:&quot;0&quot;,&quot;position_bottom&quot;:&quot;0&quot;,&quot;position_right&quot;:&quot;0&quot;,&quot;position_fixed&quot;:false,&quot;animation_type&quot;:&quot;fade&quot;,&quot;animation_speed&quot;:&quot;350&quot;,&quot;animation_origin&quot;:&quot;center top&quot;,&quot;overlay_zindex&quot;:false,&quot;zindex&quot;:&quot;1999999999&quot;},&quot;close&quot;:{&quot;text&quot;:&quot;&quot;,&quot;button_delay&quot;:&quot;0&quot;,&quot;overlay_click&quot;:&quot;1&quot;,&quot;esc_press&quot;:false,&quot;f4_press&quot;:false},&quot;click_open&quot;:[]}}">
2600
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2607			<div id="pl-20120"  class="panel-layout" ><div id="pg-20120-0"  class="panel-grid panel-no-style" ><div id="pgc-20120-0-0"  class="panel-grid-cell" ><div id="panel-20120-0-0-0" class="so-panel widget widget_sow-editor panel-first-child panel-last-child" data-index="0" ><div
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2613	<p><img loading="lazy" decoding="async" src="https://roiinstitute.net/wp-content/uploads/2021/10/20210915-Ann-Akins2687-1-scaled-200x300.jpg" alt="Ann" width="1067" height="1600" class="alignleft wp-image-20117" srcset="https://roiinstitute.net/wp-content/uploads/2021/10/20210915-Ann-Akins2687-1-scaled-200x300.jpg 200w, https://roiinstitute.net/wp-content/uploads/2021/10/20210915-Ann-Akins2687-1-scaled-300x450.jpg 300w, https://roiinstitute.net/wp-content/uploads/2021/10/20210915-Ann-Akins2687-1-scaled-400x600.jpg 400w, https://roiinstitute.net/wp-content/uploads/2021/10/20210915-Ann-Akins2687-1-scaled-768x1152.jpg 768w, https://roiinstitute.net/wp-content/uploads/2021/10/20210915-Ann-Akins2687-1-scaled-683x1024.jpg 683w, https://roiinstitute.net/wp-content/uploads/2021/10/20210915-Ann-Akins2687-1-scaled-1024x1536.jpg 1024w, https://roiinstitute.net/wp-content/uploads/2021/10/20210915-Ann-Akins2687-1-scaled-1366x2048.jpg 1366w, https://roiinstitute.net/wp-content/uploads/2021/10/20210915-Ann-Akins2687-1-scaled-240x360.jpg 240w, https://roiinstitute.net/wp-content/uploads/2021/10/20210915-Ann-Akins2687-1-scaled.jpg 1707w" sizes="auto, (max-width: 1067px) 100v
2613w, 1067px" /></p>
2614</div>
2615</div></div></div><div id="pgc-20120-0-1"  class="panel-grid-cell" ><div id="panel-20120-0-1-0" class="so-panel widget widget_sow-editor panel-first-child panel-last-child" data-index="1" ><div
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2621	<p><a href="https://roiinstitute.net/meet-the-team-3/melissa-brown-2/" rel="attachment wp-att-19957"></a><strong>Ann Akins</strong> has been associated with ROI Institute for over 23 years.  While primarily providing financial support for the company, in 2019, she also became the President of ROI expanding her role into the operational areas of the company.  Prior to joining ROI, Ann was a regional controller for Waste Management with over $250 million in annual revenue.  She has also led a customer experience center for FIS (a financial services company) with over 1,200 employees.  This previous experience has helped Ann provide significant financial and operational insights for ROI operations.</p>
2622<p>Ann has a BS in Accounting from the University of West Alabama and a Master’s in Business Administration from Mississippi State University.  An avid University of Alabama sports fan, she enjoys attending UA football games and spending time with her children.</p>
2623<p>Ann can be reached at <a href="mailto:[email protected]">[email protected].</a></p>
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2653	<p><img loading="lazy" decoding="async" src="https://roiinstitute.net/wp-content/uploads/2021/10/Melissa-Brown-1-scaled.jpg" alt="Melissa Brown" width="1242" height="1600" class="alignleft wp-image-19957" srcset="https://roiinstitute.net/wp-content/uploads/2021/10/Melissa-Brown-1-scaled.jpg 1987w, https://roiinstitute.net/wp-content/uploads/2021/10/Melissa-Brown-1-scaled-300x387.jpg 300w, https://roiinstitute.net/wp-content/uploads/2021/10/Melissa-Brown-1-scaled-400x515.jpg 400w, https://roiinstitute.net/wp-content/uploads/2021/10/Melissa-Brown-1-scaled-233x300.jpg 233w, https://roiinstitute.net/wp-content/uploads/2021/10/Melissa-Brown-1-scaled-768x989.jpg 768w, https://roiinstitute.net/wp-content/uploads/2021/10/Melissa-Brown-1-scaled-795x1024.jpg 795w, https://roiinstitute.net/wp-content/uploads/2021/10/Melissa-Brown-1-scaled-1192x1536.jpg 1192w, https://roiinstitute.net/wp-content/uploads/2021/10/Melissa-Brown-1-scaled-1590x2048.jpg 1590w" sizes="auto, (max-width: 1242px) 100vw, 1242px" /></p>
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2661	<p><strong>Melissa Brown</strong> is the Director of Partnerships at ROI Institute. She manages ROI Institute’s network of more than 70 international partners and associates, as they implement the ROI Methodology® globally. Melissa also oversees marketing by coordinating and designing marketing campaigns, the layout and design of course materials, research projects, promotional collateral, and other communication resources. Melissa works alongside clients, partners, and associates to ensure quality results. Melissa is a Certified Digital Marketing Professional and American Marketing Association Professional Certified Marketer in Digital Marketing, and she also holds a Qualtrics Platform Essentials Certification.</p>
2662<p>Melissa earned a bachelor’s degree in Communication and Information Sciences from The University of Alabama and a master’s degree in Communication from Walden University. She also holds a teaching license in secondary language arts. Melissa and her family enjoy traveling, watching and playing sports, and spending time outdoors.</p>
2663<p>Melissa can be reached at <a href="mailto:[email protected]">[email protected].</a></p>
2664</div>
2665</div></div></div></div></div>		</div>
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3039//# sourceURL=wc-settings-js-before
3040</script>
vendor: 1 bytes, line 3040
3040
3041<script id="wc-settings-js" src="https://roiinstitute.net/wp-content/plugins/woocommerce/assets/client/blocks/wc-settings.js?ver=5cdaba16c87338181b77"></script>
vendor: 1 bytes, line 3041
3041
3042<script id="wp-deprecated-js" src="https://roiinstitute.net/wp-includes/js/dist/deprecated.min.js?ver=fe587bac92b7d0ef760e"></script>
vendor: 1 bytes, line 3042
3042
3043<script id="wp-dom-js" src="https://roiinstitute.net/wp-includes/js/dist/dom.min.js?ver=c95f94cbbc1ac3fde84f"></script>
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3043
3044<script id="wp-escape-html-js" src="https://roiinstitute.net/wp-includes/js/dist/escape-html.min.js?ver=87ebe53e97bba59805a5"></script>
vendor: 1 bytes, line 3044
3044
3045<script id="wp-element-js" src="https://roiinstitute.net/wp-includes/js/dist/element.min.js?ver=4a4370b2b349066fd440"></script>
vendor: 1 bytes, line 3045
3045
3046<script id="wp-is-shallow-equal-js" src="https://roiinstitute.net/wp-includes/js/dist/is-shallow-equal.min.js?ver=7ad271045c1fe60f5496"></script>
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3046
3047<script id="wp-keycodes-js" src="https://roiinstitute.net/wp-includes/js/dist/keycodes.min.js?ver=d0b4204e4bbeb412df6e"></script>
vendor: 1 bytes, line 3047
3047
3048<script id="wp-priority-queue-js" src="https://roiinstitute.net/wp-includes/js/dist/priority-queue.min.js?ver=6c0aa59b65d55dfd509b"></script>
vendor: 1 bytes, line 3048
3048
3049<script id="wp-undo-manager-js" src="https://roiinstitute.net/wp-includes/js/dist/undo-manager.min.js?ver=4554fce6276d8910a4ae"></script>
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3049
3050<script id="wp-compose-js" src="https://roiinstitute.net/wp-includes/js/dist/compose.min.js?ver=0e8bde2a499ea6073b42"></script>
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3050
3051<script id="wp-redux-routine-js" src="https://roiinstitute.net/wp-includes/js/dist/redux-routine.min.js?ver=acca2b4857d83ad1790e"></script>
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3051
3052<script id="wp-data-js" src="https://roiinstitute.net/wp-includes/js/dist/data.min.js?ver=14a216e0932d72c22976"></script>
vendor: 1 bytes, line 3052
3052
3053<script id="wp-data-js-after">
3054( function() {
3055	var userId = 0;
3056	var storageKey = "WP_DATA_USER_" + userId;
3057	wp.data
3058		.use( wp.data.plugins.persistence, { storageKey: storageKey } );
3059} )();
3060//# sourceURL=wp-data-js-after
3061</script>
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3168			var wcpayConfig = wcpayConfig || JSON.parse( decodeURIComponent( '%7B%22publishableKey%22%3A%22pk_live_51ETDmyFuiXB5oUVxaIafkGPnwuNcBxr1pXVhvLJ4BrWuiqfG6SldjatOGLQhuqXnDmgqwRA7tDoSFlbY4wFji7KR0079TvtxNs%22%2C%22testMode%22%3Afalse%2C%22accountId%22%3A%22acct_1U85pzFmHJd5lINx%22%2C%22ajaxUrl%22%3A%22https%3A%5C%2F%5C%2Froiinstitute.net%5C%2Fwp-admin%5C%2Fadmin-ajax.php%22%2C%22wcAjaxUrl%22%3A%22%5C%2F%3Fwc-ajax%3D%25%25endpoint%25%25%22%2C%22createSetupIntentNonce%22%3A%2203bae4972c%22%2C%22initWooPayNonce%22%3A%22a6c53dcdae%22%2C%22genericErrorMessage%22%3A%22There%20was%20a%20problem%20processing%20the%20payment.%20Please%20check%20your%20email%20inbox%20and%20refresh%20the%20page%20to%20try%20again.%22%2C%22fraudServices%22%3A%7B%22stripe%22%3A%5B%5D%2C%22sift%22%3A%7B%22beacon_key%22%3A%221d81b5c86a%22%2C%22user_id%22%3A%22%22%2C%22session_id%22%3A%22st_17Ps-3nGB1MXFv%24dXALkRYuqgByCs_t_a9c6949d8ef2313f8e9056c72ab66e%22%7D%7D%2C%22features%22%3A%5B%22products%22%2C%22refunds%22%2C%22tokenization%22%2C%22add_payment_method%22%5D%2C%22forceNetworkSavedCards%22%3Afalse%2C%22locale%22%3A%22en%22%2C%22isPreview%22%3Afalse%2C%22isSavedCardsEnabled%22%3Atrue%2C%22isWooPayEnabled%22%3Afalse%2C%22isWoopayExpressCheckoutEnabled%22%3Atrue%2C%22isWoopayFirstPartyAuthEnabled%22%3Atrue%2C%22isWooPayEmailInputEnabled%22%3Atrue%2C%22isWooPayDirectCheckoutEnabled%22%3Afalse%2C%22isWooPayGlobalThemeSupportEnabled%22%3Afalse%2C%22isShortcodeCheckout%22%3Afalse%2C%22woopayHost%22%3A%22https%3A%5C%2F%5C%2Fpay.woo.com%22%2C%22platformTrackerNonce%22%3A%227292ca4fa1%22%2C%22accountIdForIntentConfirmation%22%3A%22%22%2C%22wcpayVersionNumber%22%3A%2211.1.0%22%2C%22woopaySignatureNonce%22%3A%22cd92353143%22%2C%22woopaySessionNonce%22%3A%22397aa6b063%22%2C%22woopayMerchantId%22%3A87812369%2C%22icon%22%3A%22https%3A%5C%2F%5C%2Froiinstitute.net%5C%2Fwp-content%5C%2Fplugins%5C%2Fwoocommerce-payments%5C%2Fassets%5C%2Fimages%5C%2Fpayment-methods%5C%2Fgeneric-card.svg%22%2C%22woopayMinimumSessionData%22%3A%7B%22blog_id%22%3A87812369%2C%22data%22%3A%7B%22session%22%3A%22qfDC3RyyZQ7T3ALNaRLzpKPj97L9tz%2Bzcy40ukv%2BoQdwlp7X3ZEVK0NNzWM1SLCEAaS21%5C%2Fc9U8JUDSeDYVuHrqoH%2B%2BUXOhwKvokE%2BN8dUFmp1jIxsj0dFQrRPqVTxcNU%5C%2FHa%2BLV2fJn4k5mJ1HLF%2BYBinNvFDMo%5C%2FgcNvC%5C%2FIGDhK%2BkKYcG2bbU8q2He0KeI6fsQih%2B4Lho7vSSYlzOxSj9kk47CkwAY%5C%2FDrsvm%5C%2F6omDPrGJrg0iRHKA2nZVEmF%5C%2FkDsX%2BVxNOafynVIXpzpN92HmMydZPSAzl6OoYrlG%5C%2FJ0oO3O%2BTCC%2BOGHIpyISd1dBMhTKogdzU1%2BGw8RGsV%5C%2FJGldkpClbuD8KkFCeQhsje8z7kv3z8OhXeAC%2BEMM6rCm3awdTyepK2q0ET7uvshKh5aSdhxnl88KQJSNdHWttA9gfOim%2BAfnbWUouM%2BDtvSXsICw7NXLaGBqWxxuzxtVm42xoZC%2B6aM0BjYIGAsTd7cGdF1Aar3BBrN81Bg4iklPEfcWuj331sIg9ywEKp3egynowhGhBpY51HIqfOkre0oxgcM9pr8O2F6lFcvnHiG7qpABx%22%2C%22iv%22%3A%22Aw7TgzQ%2BVnANqxz5ztc8Kg%3D%3D%22%2C%22hash%22%3A%22Y2FjNzk5MTEyODkyOThhMTQyOWEyNzdhNmFlNGVhYmM5NDMxNGI1M2NjMWJjNGRlOTFlODhlZDY5NjczY2Q3MQ%3D%3D%22%7D%7D%2C%22gatewayId%22%3A%22woocommerce_payments%22%2C%22isCheckout%22%3Afalse%2C%22paymentMethodsConfig%22%3A%7B%22card%22%3A%7B%22isReusable%22%3Atrue%2C%22isBnpl%22%3Afalse%2C%22isExpressCheckout%22%3Afalse%2C%22title%22%3A%22Card%22%2C%22icon%22%3A%22https%3A%5C%2F%5C%2Froiinstitute.net%5C%2Fwp-content%5C%2Fplugins%5C%2Fwoocommerce-payments%5C%2Fassets%5C%2Fimages%5C%2Fpayment-methods%5C%2Fgeneric-card.svg%22%2C%22darkIcon%22%3A%22https%3A%5C%2F%5C%2Froiinstitute.net%5C%2Fwp-content%5C%2Fplugins%5C%2Fwoocommerce-payments%5C%2Fassets%5C%2Fimages%5C%2Fpayment-methods%5C%2Fgeneric-card.svg%22%2C%22showSaveOption%22%3Atrue%2C%22countries%22%3A%5B%5D%2C%22gatewayId%22%3A%22woocommerce_payments%22%2C%22testingInstructions%22%3A%22Use%20test%20card%20%3Cbutton%20type%3D%5C%22button%5C%22%20class%3D%5C%22js-woopayments-copy-test-number%5C%22%20aria-label%3D%5C%22Click%20to%20copy%20the%20test%20number%20to%20clipboard%5C%22%20title%3D%5C%22Copy%20to%20clipboard%5C%22%3E%3Ci%3E%3C%5C%2Fi%3E%3Cspan%3E4242%204242%204242%204242%3C%5C%2Fbutton%3E%20or%20refer%20to%20our%20%3Ca%20href%3D%5C%22https%3A%5C%2F%5C%2Fwoocommerce.com%5C%2Fdocument%5C%2Fwoopayments%5C%2Ftesting-and-troubleshooting%5C%2Ftesting%5C%2F%23test-cards%5C%22%20target%3D%5C%22_blank%5C%22%3Etesting%20guide%3C%5C%2Fa%3E.%22%2C%22forceNetworkSavedCards%22%3Afalse%7D%2C%22afterpay_clearpay%22%3A%7B%22isReusable%22%3Afalse%2C%22isBnpl%22%3Atrue%2C%22isExpressCheckout%22%3Afalse%2C%22title%22%3A%22Cash%20App%20Afterpay%22%2C%22icon%22%3A%22https%3A%5C%2F%5C%2Froiinstitute.net%5C%2Fw
3168p-content%5C%2Fplugins%5C%2Fwoocommerce-payments%5C%2Fassets%5C%2Fimages%5C%2Fpayment-methods%5C%2Fafterpay-cashapp-logo.svg%22%2C%22darkIcon%22%3A%22https%3A%5C%2F%5C%2Froiinstitute.net%5C%2Fwp-content%5C%2Fplugins%5C%2Fwoocommerce-payments%5C%2Fassets%5C%2Fimages%5C%2Fpayment-methods%5C%2Fafterpay-cashapp-logo-dark.svg%22%2C%22showSaveOption%22%3Afalse%2C%22countries%22%3A%5B%22US%22%5D%2C%22gatewayId%22%3A%22woocommerce_payments_afterpay_clearpay%22%2C%22testingInstructions%22%3A%22%22%2C%22forceNetworkSavedCards%22%3Afalse%7D%7D%2C%22cartContainsSubscription%22%3Afalse%2C%22currency%22%3A%22USD%22%2C%22stylesCacheVersion%22%3A%2208ee1db2b98242fe5be701406002298d%22%2C%22cartTotal%22%3A0%2C%22enabledBillingFields%22%3A%7B%22billing_first_name%22%3A%7B%22required%22%3Atrue%7D%2C%22billing_last_name%22%3A%7B%22required%22%3Atrue%7D%2C%22billing_email%22%3A%7B%22required%22%3Atrue%7D%2C%22billing_phone%22%3A%7B%22required%22%3A0%7D%2C%22billing_country%22%3A%7B%22required%22%3Atrue%7D%2C%22billing_address_1%22%3A%7B%22required%22%3Atrue%7D%2C%22billing_address_2%22%3A%7B%22required%22%3Afalse%7D%2C%22billing_city%22%3A%7B%22required%22%3Atrue%7D%2C%22billing_state%22%3A%7B%22required%22%3Atrue%7D%2C%22billing_postcode%22%3A%7B%22required%22%3Atrue%7D%7D%2C%22storeCountry%22%3A%22US%22%2C%22isExpressCheckoutInPaymentMethodsEnabled%22%3Afalse%2C%22isShopperTrackingEnabled%22%3Afalse%2C%22isMultiCurrencyEnabled%22%3Atrue%7D' ) );
3169			
3170//# sourceURL=wcpay-frontend-tracks-js-before
3171</script>
vendor: 1 bytes, line 3171
3171
3172<script id="wcpay-frontend-tracks-js" src="https://roiinstitute.net/wp-content/plugins/woocommerce-payments/dist/frontend-tracks.js?ver=11.1.0"></script>
3172
3173        
3173<script data-cfasync="false">
3174            window.dFlipLocation = 'https://roiinstitute.net/wp-content/plugins/3d-flipbook-dflip-lite/assets/';
3175            window.dFlipWPGlobal = {"text":{"toggleSound":"Turn on\/off Sound","toggleThumbnails":"Toggle Thumbnails","toggleOutline":"Toggle Outline\/Bookmark","previousPage":"Previous Page","nextPage":"Next Page","toggleFullscreen":"Toggle Fullscreen","zoomIn":"Zoom In","zoomOut":"Zoom Out","toggleHelp":"Toggle Help","singlePageMode":"Single Page Mode","doublePageMode":"Double Page Mode","downloadPDFFile":"Download PDF File","gotoFirstPage":"Goto First Page","gotoLastPage":"Goto Last Page","share":"Share","mailSubject":"I wanted you to see this FlipBook","mailBody":"Check out this site {{url}}","loading":"DearFlip: Loading "},"viewerType":"flipbook","moreControls":"download,pageMode,startPage,endPage,sound","hideControls":"","scrollWheel":"false","backgroundColor":"#777","backgroundImage":"","height":"auto","paddingLeft":"20","paddingRight":"20","controlsPosition":"bottom","duration":800,"soundEnable":"true","enableDownload":"true","showSearchControl":"false","showPrintControl":"false","enableAnnotation":false,"enableAnalytics":"false","webgl":"true","hard":"none","maxTextureSize":"1600","rangeChunkSize":"524288","zoomRatio":1.5,"stiffness":3,"pageMode":"0","singlePageMode":"0","pageSize":"0","autoPlay":"false","autoPlayDuration":5000,"autoPlayStart":"false","linkTarget":"2","sharePrefix":"flipbook-"};
3176        </script>
3176
3177      
3177<script id="wp-emoji-settings" type="application/json">
3178{"baseUrl":"https://s.w.org/images/core/emoji/17.0.2/72x72/","ext":".png","svgUrl":"https://s.w.org/images/core/emoji/17.0.2/svg/","svgExt":".svg","source":{"concatemoji":"https://roiinstitute.net/wp-includes/js/wp-emoji-release.min.js?ver=7.1.2"}}
3179</script>
vendor: 1 bytes, line 3179
3179
3180<script type="module">
3181/*! This file is auto-generated */
3182var e="script#wp-emoji-settings",t=document.querySelector(e);if(!(t instanceof HTMLScriptElement))throw new Error("Element missing: "+e);const r=JSON.parse(t.text),s=(window._wpemojiSettings=r,"wpEmojiSettingsSupports"),o=["flag","emoji"];function i(e){try{var t={supportTests:e,timestamp:(new Date).valueOf()};sessionStorage.setItem(s,JSON.stringify(t))}catch(e){}}function c(e,t,n){e.clearRect(0,0,e.canvas.width,e.canvas.height),e.fillText(t,0,0);t=new Uint32Array(e.getImageData(0,0,e.canvas.width,e.canvas.height).data);e.clearRect(0,0,e.canvas.width,e.canvas.height),e.fillText(n,0,0);const r=new Uint32Array(e.getImageData(0,0,e.canvas.width,e.canvas.height).data);return t.every((e,t)=>e===r[t])}function p(e,t){e.clearRect(0,0,e.canvas.width,e.canvas.height),e.fillText(t,0,0);var n=e.getImageData(16,16,1,1);for(let e=0;e<n.data.length;e++)if(0!==n.data[e])return!1;return!0}function u(e,t,n,r){switch(t){case"flag":return n(e,"\ud83c\udff3\ufe0f\u200d\u26a7\ufe0f","\ud83c\udff3\ufe0f\u200b\u26a7\ufe0f")?!1:!n(e,"\ud83c\udde8\ud83c\uddf6","\ud83c\udde8\u200b\ud83c\uddf6")&&!n(e,"\ud83c\udff4\udb40\udc67\udb40\udc62\udb40\udc65\udb40\udc6e\udb40\udc67\udb40\udc7f","\ud83c\udff4\u200b\udb40\udc67\u200b\udb40\udc62\u200b\udb40\udc65\u200b\udb40\udc6e\u200b\udb40\udc67\u200b\udb40\udc7f");case"emoji":return!r(e,"\ud83e\u1fac8")}return!1}function f(e,t,n,r){let a;const s=(a="undefined"!=typeof WorkerGlobalScope&&self instanceof WorkerGlobalScope?new OffscreenCanvas(300,150):document.createElement("canvas")).getContext("2d",{willReadFrequently:!0}),o=(s.textBaseline="top",s.font="600 32px Arial",{});return e.forEach(e=>{o[e]=t(s,e,n,r)}),o}function a(e){var t=document.createElement("script");t.src=e,t.defer=!0,document.head.appendChild(t)}r.supports={everything:!0,everythingExceptFlag:!0},new Promise(t=>{let n=function(){try{var e=JSON.parse(sessionStorage.getItem(s));if("object"==typeof e&&"number"==typeof e.timestamp&&(new Date).valueOf()<e.timestamp+604800&&"object"==typeof e.supportTests)return e.supportTests}catch(e){}return null}();if(!n){if("undefined"!=typeof Worker&&"undefined"!=typeof OffscreenCanvas&&"undefined"!=typeof URL&&URL.createObjectURL&&"undefined"!=typeof Blob)try{var e="postMessage("+f.toString()+"("+[JSON.stringify(o),u.toString(),c.toString(),p.toString()].join(",")+"));",r=new Blob([e],{type:"text/javascript"});const a=new Worker(URL.createObjectURL(r),{name:"wpTestEmojiSupports"});return void(a.onmessage=e=>{i(n=e.data),a.terminate(),t(n)})}catch(e){}i(n=f(o,u,c,p))}t(n)}).then(e=>{for(const n in e)r.supports[n]=e[n],r.supports.everything=r.supports.everything&&r.supports[n],"flag"!==n&&(r.supports.everythingExceptFlag=r.supports.everythingExceptFlag&&r.supports[n]);var t;r.supports.everythingExceptFlag=r.supports.everythingExceptFlag&&!r.supports.flag,r.supports.everything||((t=r.source||{}).concatemoji?a(t.concatemoji):t.wpemoji&&t.twemoji&&(a(t.twemoji),a(t.wpemoji)))});
3183//# sourceURL=https://roiinstitute.net/wp-includes/js/wp-emoji-loader.min.js
3184</script>
3184
3185<div style="position:absolute;margin:-1px;padding:0;height:1px;width:1px;overflow:hidden;clip-path:inset(50%);border:0;word-wrap:normal !important;"><p id="a11y-speak-intro-text" class="a11y-speak-intro-text" hidden>Notifications</p><div id="a11y-speak-assertive" class="a11y-speak-region" aria-live="assertive" aria-relevant="additions text" aria-atomic="true"></div><div id="a11y-speak-polite" class="a11y-speak-region" aria-live="polite" aria-relevant="additions text" aria-atomic="true"></div></div>
3185<script>
3186gform.initializeOnLoaded( function() { jQuery(document).on('gform_post_render', function(event, formId, currentPage){if(formId == 67) {} } );jQuery(document).on('gform_post_conditional_logic', function(event, formId, fields, isInit){} ) } );
3187</script>
vendor: 1 bytes, line 3187
3187
3188<script>
3189gform.initializeOnLoaded( function() {jQuery(document).trigger("gform_pre_post_render", [{ formId: "67", currentPage: "1", abort: function() { this.preventDefault(); } }]);        if (event && event.defaultPrevented) {                return;        }        const gformWrapperDiv = document.getElementById( "gform_wrapper_67" );        if ( gformWrapperDiv ) {            const visibilitySpan = document.createElement( "span" );            visibilitySpan.id = "gform_visibility_test_67";            gformWrapperDiv.insertAdjacentElement( "afterend", visibilitySpan );        }        const visibilityTestDiv = document.getElementById( "gform_visibility_test_67" );        let postRenderFired = false;        function triggerPostRender() {            if ( postRenderFired ) {                return;            }            postRenderFired = true;            gform.core.triggerPostRenderEvents( 67, 1 );            if ( visibilityTestDiv ) {                visibilityTestDiv.parentNode.removeChild( visibilityTestDiv );            }        }        function debounce( func, wait, immediate ) {            var timeout;            return function() {                var context = this, args = arguments;                var later = function() {                    timeout = null;                    if ( !immediate ) func.apply( context, args );                };                var callNow = immediate && !timeout;                clearTimeout( timeout );                timeout = setTimeout( later, wait );                if ( callNow ) func.apply( context, args );            };        }        const debouncedTriggerPostRender = debounce( function() {            triggerPostRender();        }, 200 );        if ( visibilityTestDiv && visibilityTestDiv.offsetParent === null ) {            const observer = new MutationObserver( ( mutations ) => {                mutations.forEach( ( mutation ) => {                    if ( mutation.type === 'attributes' && visibilityTestDiv.offsetParent !== null ) {                        debouncedTriggerPostRender();                        observer.disconnect();                    }                });            });            observer.observe( document.body, {                attributes: true,                childList: false,                subtree: true,                attributeFilter: [ 'style', 'class' ],            });        } else {            triggerPostRender();        }    } );
3190</script>
vendor: 1 bytes, line 3190
3190
3191<script>
3192gform.initializeOnLoaded( function() { jQuery(document).on('gform_post_render', function(event, formId, currentPage){if(formId == 66) {} } );jQuery(document).on('gform_post_conditional_logic', function(event, formId, fields, isInit){} ) } );
3193</script>
vendor: 1 bytes, line 3193
3193
3194<script>
3195gform.initializeOnLoaded( function() {jQuery(document).trigger("gform_pre_post_render", [{ formId: "66", currentPage: "1", abort: function() { this.preventDefault(); } }]);        if (event && event.defaultPrevented) {                return;        }        const gformWrapperDiv = document.getElementById( "gform_wrapper_66" );        if ( gformWrapperDiv ) {            const visibilitySpan = document.createElement( "span" );            visibilitySpan.id = "gform_visibility_test_66";            gformWrapperDiv.insertAdjacentElement( "afterend", visibilitySpan );        }        const visibilityTestDiv = document.getElementById( "gform_visibility_test_66" );        let postRenderFired = false;        function triggerPostRender() {            if ( postRenderFired ) {                return;            }            postRenderFired = true;            gform.core.triggerPostRenderEvents( 66, 1 );            if ( visibilityTestDiv ) {                visibilityTestDiv.parentNode.removeChild( visibilityTestDiv );            }        }        function debounce( func, wait, immediate ) {            var timeout;            return function() {                var context = this, args = arguments;                var later = function() {                    timeout = null;                    if ( !immediate ) func.apply( context, args );                };                var callNow = immediate && !timeout;                clearTimeout( timeout );                timeout = setTimeout( later, wait );                if ( callNow ) func.apply( context, args );            };        }        const debouncedTriggerPostRender = debounce( function() {            triggerPostRender();        }, 200 );        if ( visibilityTestDiv && visibilityTestDiv.offsetParent === null ) {            const observer = new MutationObserver( ( mutations ) => {                mutations.forEach( ( mutation ) => {                    if ( mutation.type === 'attributes' && visibilityTestDiv.offsetParent !== null ) {                        debouncedTriggerPostRender();                        observer.disconnect();                    }                });            });            observer.observe( document.body, {                attributes: true,                childList: false,                subtree: true,                attributeFilter: [ 'style', 'class' ],            });        } else {            triggerPostRender();        }    } );
3196</script>
3196
3197</body>
3198</html>

Line numbers count LF bytes from the start of the resource, as the search results do. Vendor segments are library code the classifier recognised; they are stored but not indexed. Bytes are shown as Latin1 characters, one per byte.