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535                                                    <div class="hero__intro"><p>
535Latest news and updates from Communications Ombudsman.</p></div>
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830                        <label for="2019">
831                            2019
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846                            2018
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866                            <div class="cards">
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869
870                                
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873            <a href="https://www.commsombudsman.org/news/trust-alliance-group-appoints-ed-dodman-as-chief-executive-officer" class="card card--img updates company-news  2026">
874                        
875                
876        
877        
878                    
879                                                
880        <div class="card__img-wrap">
881                        <picture>
882                                    <source srcSet="https://tag-craft.transforms.svdcdn.com/production/assets/assets/comms-logo.jpg?w=768&amp;q=65&amp;fm=jpg&amp;fit=min&amp;crop=focalpoint&amp;fp-x=0.5&amp;fp-y=0.5&amp;dm=1730370058&amp;s=2866bd6f3b33ec54212c63e53f38bda1 768w" media="(max-width: 767px)" />
883                                <img srcSet="https://tag-craft.transforms.svdcdn.com/production/assets/assets/comms-logo.jpg?w=768&amp;q=65&amp;fm=jpg&amp;fit=min&amp;crop=focalpoint&amp;fp-x=0.5&amp;fp-y=0.5&amp;dm=1730370058&amp;s=2866bd6f3b33ec54212c63e53f38bda1 768w"
884                    alt="Communications Ombudsman logo"
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886                    loading="lazy" />
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888                    </div>
889        <div class="card__inner">
890                                                <span class="card__cat label label--bold">Updates</span>
891                        <h3 class="card__heading">Trust Alliance Group appoints Ed Dodman as Chief Executive Officer</h3>
892        </div>
893
894                                <span class="card__date label">Sep 23, 2026</span>
895                        </a>
896                            
897                                    
898
899                                
900        
901            
902            <a href="https://www.commsombudsman.org/news/contract-requirements-webinar-recap" class="card card--img updates  2026">
903                        
904                
905        
906        
907                    
908                                                
909        <div class="card__img-wrap">
910                        <picture>
911                                    <source srcSet="https://tag-craft.transforms.svdcdn.com/production/assets/assets/comms-logo.jpg?w=768&amp;q=65&amp;fm=jpg&amp;fit=min&amp;crop=focalpoint&amp;fp-x=0.5&amp;fp-y=0.5&amp;dm=1730370058&amp;s=2866bd6f3b33ec54212c63e53f38bda1 768w" media="(max-width: 767px)" />
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913                    alt="Communications Ombudsman logo"
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915                    loading="lazy" />
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917                    </div>
918        <div class="card__inner">
919                                                <span class="card__cat label label--bold">Updates</span>
920                        <h3 class="card__heading">Contract Requirements: Webinar recap</h3>
921        </div>
922
923                                <span class="card__date label">Sep 16, 2026</span>
924                        </a>
925                            
926                                    
927
928                                
929        
930            
931            <a href="https://www.commsombudsman.org/news/building-better-case-files-webinar-recap" class="card card--img updates  2026">
932                        
933                
934                                                    
935                                        
936        
937        <div class="card__img-wrap">
938                        <picture>
939                                    <source srcSet="https://tag-craft.transforms.svdcdn.com/production/assets/assets/Communications-Provider-Portal/Webinars-and-assets/CO-building-better-cases-webinar-wide.jpeg?w=480&amp;q=65&amp;fm=jpg&amp;fit=min&amp;crop=focalpoint&amp;fp-x=0.5&amp;fp-y=0.5&amp;dm=1784207313&amp;s=26dd41dd622ace5004c747f920a9e62b 480w" media="(max-width: 767px)" />
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941                    alt="CO building better cases webinar close"
942                    class="card__img img img--fill"
943                    loading="lazy" />
944            </picture>
945                    </div>
946        <div class="card__inner">
947                                                <span class="card__cat label label--bold">Updates</span>
948                        <h3 class="card__heading">Building Better Case Files: Webinar Recap</h3>
949        </div>
950
951                                <span class="card__date label">Jul 23, 2026</span>
952                        </a>
953                            
954                                    
955
956                                
957        
958            
959            <a href="https://www.commsombudsman.org/news/ofcom-reduces-consumer-wait-time-from-8-to-6-weeks" class="card card--img regulation  2026">
960                        
961                
962        
963        
964                    
965                                                
966        <div class="card__img-wrap">
967                        <picture>
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969                                <img srcSet="https://tag-craft.transforms.svdcdn.com/production/assets/assets/comms-logo.jpg?w=768&amp;q=65&amp;fm=jpg&amp;fit=min&amp;crop=focalpoint&amp;fp-x=0.5&amp;fp-y=0.5&amp;dm=1730370058&amp;s=2866bd6f3b33ec54212c63e53f38bda1 768w"
970                    alt="Communications Ombudsman logo"
971                    class="card__img img img--fill"
972                    loading="lazy" />
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974                    </div>
975        <div class="card__inner">
976                                                <span class="card__cat label label--bold">Regulation</span>
977                        <h3 class="card__heading">Ofcom reduces consumer wait time from 8 to 6 weeks</h3>
978        </div>
979
980                                <span class="card__date label">Apr 08, 2026</span>
981                        </a>
982                            
983                                    
984
985                                
986        
987            
988            <a href="https://www.commsombudsman.org/news/communications-ombudsman-host-8-6-week-transition-webinar" class="card card--img regulation  2026">
989                        
990                
991                                                    
992        
993        
994        <div class="card__img-wrap">
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998                    alt="CO Webinar 02 1800 slim"
999                    class="card__img img img--fill"
1000                    loading="lazy" />
1001            </picture>
1002                    </div>
1003        <div class="card__inner">
1004                                                <span class="card__cat label label--bold">Regulation</span>
1005                        <h3 class="card__heading">Communications Ombudsman host 8-6 Week Transition webinar</h3>
1006        </div>
1007
1008                                <span class="card__date label">Apr 01, 2026</span>
1009                        </a>
1010                            
1011                                    
1012
1013                                
1014        
1015            
1016            <a href="https://www.commsombudsman.org/news/consumer-wait-time-reduced" class="card card--img updates regulation  2026">
1017                        
1018                
1019                                                    
1020        
1021        
1022        <div class="card__img-wrap">
1023                        <picture>
1024                                    <source srcSet="https://tag-craft.transforms.svdcdn.com/production/assets/assets/Communications-Ombudsman/News/Woman-organising-bills-with-laptop-shutterstock_2619940165-1.jpg?w=768&amp;q=65&amp;fm=jpg&amp;fit=min&amp;crop=focalpoint&amp;fp-x=0.5&amp;fp-y=0.5&amp;dm=1774608012&amp;s=35100bc591aed88f1705c35c0e1cf3bb 768w" media="(max-width: 767px)" />
1025                                <img srcSet="https://tag-craft.transforms.svdcdn.com/production/assets/assets/Communications-Ombudsman/News/Woman-organising-bills-with-laptop-shutterstock_2619940165-1.jpg?w=768&amp;q=65&amp;fm=jpg&amp;fit=min&amp;crop=focalpoint&amp;fp-x=0.5&amp;fp-y=0.5&amp;dm=1774608012&amp;s=35100bc591aed88f1705c35c0e1cf3bb 768w"
1026                    alt="Woman organising bills with laptop shutterstock 2619940165 1"
1027                    class="card__img img img--fill"
1028                    loading="lazy" />
1029            </picture>
1030                    </div>
1031        <div class="card__inner">
1032                                                <span class="card__cat label label--bold">Updates</span>
1033                        <h3 class="card__heading">Consumer wait time reduced</h3>
1034        </div>
1035
1036                                <span class="card__date label">Mar 27, 2026</span>
1037                        </a>
1038                            
1039                                    
1040
1041                                
1042        
1043            
1044            <a href="https://www.commsombudsman.org/news/complaints-about-telecom-providers-increase-28-in-2024" class="card card--img data-reports  2025">
1045                        
1046                
1047        
1048        
1049                    
1050                                                
1051        <div class="card__img-wrap">
1052                        <picture>
1053                                    <source srcSet="https://tag-craft.transforms.svdcdn.com/production/assets/assets/comms-logo.jpg?w=768&amp;q=65&amp;fm=jpg&amp;fit=min&amp;crop=focalpoint&amp;fp-x=0.5&amp;fp-y=0.5&amp;dm=1730370058&amp;s=2866bd6f3b33ec54212c63e53f38bda1 768w" media="(max-width: 767px)" />
1054                                <img srcSet="https://tag-craft.transforms.svdcdn.com/production/assets/assets/comms-logo.jpg?w=768&amp;q=65&amp;fm=jpg&amp;fit=min&amp;crop=focalpoint&amp;fp-x=0.5&amp;fp-y=0.5&amp;dm=1730370058&amp;s=2866bd6f3b33ec54212c63e53f38bda1 768w"
1055                    alt="Communications Ombudsman logo"
1056                    class="card__img img img--fill"
1057                    loading="lazy" />
1058            </picture>
1059                    </div>
1060        <div class="card__inner">
1061                                                <span class="card__cat label label--bold">Data &amp; Reports</span>
1062                        <h3 class="card__heading">Complaints About Telecom Providers Increase 28% in 2024</h3>
1063        </div>
1064
1065                                <span class="card__date label">Jun 05, 2025</span>
1066                        </a>
1067                            
1068                                    
1069
1070                                
1071        
1072            
1073            <a href="https://www.commsombudsman.org/news/communications-ombudsman-welcomes-ofcoms-proposal-to-shorten-the-timeline-in-which-consumers-can-access-alternative-dispute-resolution" class="card card--img regulation  2025">
1074                        
1075                
1076        
1077        
1078                    
1079                                                
1080        <div class="card__img-wrap">
1081                        <picture>
1082                                    <source srcSet="https://tag-craft.transforms.svdcdn.com/production/assets/assets/comms-logo.jpg?w=768&amp;q=65&amp;fm=jpg&amp;fit=min&amp;crop=focalpoint&amp;fp-x=0.5&amp;fp-y=0.5&amp;dm=1730370058&amp;s=2866bd6f3b33ec54212c63e53f38bda1 768w" media="(max-width: 767px)" />
1083                                <img srcSet="https://tag-craft.transforms.svdcdn.com/production/assets/assets/comms-logo.jpg?w=768&amp;q=65&amp;fm=jpg&amp;fit=min&amp;crop=focalpoint&amp;fp-x=0.5&amp;fp-y=0.5&amp;dm=1730370058&amp;s=2866bd6f3b33ec54212c63e53f38bda1 768w"
1084                    alt="Communications Ombudsman logo"
1085                    class="card__img img img--fill"
1086                    loading="lazy" />
1087            </picture>
1088                    </div>
1089        <div class="card__inner">
1090                                                <span class="card__cat label label--bold">Regulation</span>
1091                        <h3 class="card__heading">Communications Ombudsman welcomes Ofcom’s proposal to shorten access timelines for ADR</h3>
1092        </div>
1093
1094                                <span class="card__date label">Jan 16, 2025</span>
1095                        </a>
1096                            
1097                                    
1098
1099                                
1100        
1101            
1102            <a href="https://www.commsombudsman.org/news/what-is-an-ombudsman" class="card card--img advice-for-consumers  2024">
1103                        
1104                
1105        
1106        
1107                    
1108                                                
1109        <div class="card__img-wrap">
1110                        <picture>
1111                                    <source srcSet="https://tag-craft.transforms.svdcdn.com/production/assets/assets/comms-logo.jpg?w=768&amp;q=65&amp;fm=jpg&amp;fit=min&amp;crop=focalpoint&amp;fp-x=0.5&amp;fp-y=0.5&amp;dm=1730370058&amp;s=2866bd6f3b33ec54212c63e53f38bda1 768w" media="(max-width: 767px)" />
1112                                <img srcSet="https://tag-craft.transforms.svdcdn.com/production/assets/assets/comms-logo.jpg?w=768&amp;q=65&amp;fm=jpg&amp;fit=min&amp;crop=focalpoint&amp;fp-x=0.5&amp;fp-y=0.5&amp;dm=1730370058&amp;s=2866bd6f3b33ec54212c63e53f38bda1 768w"
1113                    alt="Communications Ombudsman logo"
1114                    class="card__img img img--fill"
1115                    loading="lazy" />
1116            </picture>
1117                    </div>
1118        <div class="card__inner">
1119                                                <span class="card__cat label label--bold">Advice for Consumers</span>
1120                        <h3 class="card__heading">What is an Ombudsman?</h3>
1121        </div>
1122
1123                                <span class="card__date label">Oct 24, 2024</span>
1124                        </a>
1125                            
1126                                    
1127
1128                                
1129        
1130            
1131            <a href="https://www.commsombudsman.org/news/communications-ombudsman-releases-updated-complaints-data-for-2024" class="card card--img company-news  2024">
1132                        
1133                
1134                                                    
1135                                        
1136        
1137        <div class="card__img-wrap">
1138                        <picture>
1139                                    <source srcSet="https://tag-craft.transforms.svdcdn.com/production/assets/assets/News-Mobile-Thumbnail-CO.png?w=480&amp;q=65&amp;fm=jpg&amp;fit=min&amp;crop=focalpoint&amp;fp-x=0.5&amp;fp-y=0.5&amp;dm=1689149849&amp;s=b6e0277f7e992863e916a4c63d191a92 480w" media="(max-width: 767px)" />
1140                                <img srcSet="https://tag-craft.transforms.svdcdn.com/production/assets/assets/comms-logo.jpg?w=768&amp;q=65&amp;fm=jpg&amp;fit=min&amp;crop=focalpoint&amp;fp-x=0.5&amp;fp-y=0.5&amp;dm=1730370058&amp;s=2866bd6f3b33ec54212c63e53f38bda1 768w"
1141                    alt="Communications Ombudsman logo"
1142                    class="card__img img img--fill"
1143                    loading="lazy" />
1144            </picture>
1145                    </div>
1146        <div class="card__inner">
1147                                                <span class="card__cat label label--bold">Company News</span>
1148                        <h3 class="card__heading">Communications Ombudsman releases updated complaints data for 2024</h3>
1149        </div>
1150
1151                                <span class="card__date label">Sep 05, 2024</span>
1152                        </a>
1153                            
1154                                    
1155
1156                                
1157        
1158            
1159            <a href="https://www.commsombudsman.org/news/trust-alliance-group-appoints-new-group-chief-executive" class="card card--img company-news  2023">
1160                        
1161                
1162                                                    
1163        
1164        
1165        <div class="card__img-wrap">
1166                        <picture>
1167                                    <source srcSet="https://tag-craft.transforms.svdcdn.com/production/assets/assets/tag-og-1200x630.png?w=768&amp;q=65&amp;fm=jpg&amp;fit=min&amp;crop=focalpoint&amp;fp-x=0.5&amp;fp-y=0.5&amp;dm=1670002279&amp;s=82eb75ce97d37f742b5c7f2d7e924f44 768w" media="(max-width: 767px)" />
1168                                <img srcSet="https://tag-craft.transforms.svdcdn.com/production/assets/assets/tag-og-1200x630.png?w=768&amp;q=65&amp;fm=jpg&amp;fit=min&amp;crop=focalpoint&amp;fp-x=0.5&amp;fp-y=0.5&amp;dm=1670002279&amp;s=82eb75ce97d37f742b5c7f2d7e924f44 768w"
1169                    alt="Tag og 1200x630"
1170                    class="card__img img img--fill"
1171                    loading="lazy" />
1172            </picture>
1173                    </div>
1174        <div class="card__inner">
1175                                                <span class="card__cat label label--bold">Company News</span>
1176                        <h3 class="card__heading">Trust Alliance Group appoints new Group Chief Executive</h3>
1177        </div>
1178
1179                                <span class="card__date label">Nov 28, 2023</span>
1180                        </a>
1181                            
1182                                    
1183
1184                                
1185        
1186            
1187            <a href="https://www.commsombudsman.org/news/new-vision-for-ombudsman-services-in-exciting-move-to-group-structure" class="card card--img company-news  2023">
1188                        
1189                
1190                                                    
1191                                        
1192        
1193        <div class="card__img-wrap">
1194                        <picture>
1195                                    <source srcSet="https://tag-craft.transforms.svdcdn.com/production/assets/assets/News-Mobile-Thumbnail-TAG.png?w=480&amp;q=65&amp;fm=jpg&amp;fit=min&amp;crop=focalpoint&amp;fp-x=0.5&amp;fp-y=0.5&amp;dm=1689150365&amp;s=b3d38b740336679d5e86d011cd5c350f 480w" media="(max-width: 767px)" />
1196                                <img srcSet="https://tag-craft.transforms.svdcdn.com/production/assets/assets/tag-og-1200x630.png?w=768&amp;q=65&amp;fm=jpg&amp;fit=min&amp;crop=focalpoint&amp;fp-x=0.5&amp;fp-y=0.5&amp;dm=1670002279&amp;s=82eb75ce97d37f742b5c7f2d7e924f44 768w"
1197                    alt="Tag og 1200x630"
1198                    class="card__img img img--fill"
1199                    loading="lazy" />
1200            </picture>
1201                    </div>
1202        <div class="card__inner">
1203                                                <span class="card__cat label label--bold">Company News</span>
1204                        <h3 class="card__heading">New vision for Ombudsman Services in exciting move to group structure (Trust Alliance Group)</h3>
1205        </div>
1206
1207                                <span class="card__date label">Jul 26, 2023</span>
1208                        </a>
1209                            
1210                                    
1211
1212                                
1213        
1214            
1215            <a href="https://www.commsombudsman.org/news/ombudsman-services-presents-room-at-the-inn-with-2000-donation" class="card card--img our-community  2023">
1216                        
1217                
1218                                                    
1219        
1220        
1221        <div class="card__img-wrap">
1222                        <picture>
1223                                    <source srcSet="https://tag-craft.transforms.svdcdn.com/production/assets/assets/OS-Room-at-the-Inn-June-2023.jpg?w=768&amp;q=65&amp;fm=jpg&amp;fit=min&amp;crop=focalpoint&amp;fp-x=0.5&amp;fp-y=0.5&amp;dm=1713860829&amp;s=f4d5ec778d689d9037cf8844893da688 768w" media="(max-width: 767px)" />
1224                                <img srcSet="https://tag-craft.transforms.svdcdn.com/production/assets/assets/OS-Room-at-the-Inn-June-2023.jpg?w=768&amp;q=65&amp;fm=jpg&amp;fit=min&amp;crop=focalpoint&amp;fp-x=0.5&amp;fp-y=0.5&amp;dm=1713860829&amp;s=f4d5ec778d689d9037cf8844893da688 768w"
1225                    alt="OS Room at the Inn June 2023"
1226                    class="card__img img img--fill"
1227                    loading="lazy" />
1228            </picture>
1229                    </div>
1230        <div class="card__inner">
1231                                                <span class="card__cat label label--bold">Our Community</span>
1232                        <h3 class="card__heading">Trust Alliance Group presents Room at the Inn with £2000 donation</h3>
1233        </div>
1234
1235                                <span class="card__date label">Jul 03, 2023</span>
1236                        </a>
1237                            
1238                                    
1239
1240                                
1241        
1242            
1243            <a href="https://www.commsombudsman.org/news/ombudsman-services-recognised-in-uks-best-workplace-awards-2023" class="card card--img company-news  2023">
1244                        
1245                
1246                                                    
1247        
1248        
1249        <div class="card__img-wrap">
1250                        <picture>
1251                                    <source srcSet="https://tag-craft.transforms.svdcdn.com/production/assets/assets/gptw-2023-cropped.jpg?w=768&amp;q=65&amp;fm=jpg&amp;fit=min&amp;crop=focalpoint&amp;fp-x=0.5&amp;fp-y=0.5&amp;dm=1682599947&amp;s=c4e7bf948c8ce6b29f3fd92819c4a6ab 768w" media="(max-width: 767px)" />
1252                                <img srcSet="https://tag-craft.transforms.svdcdn.com/production/assets/assets/gptw-2023-cropped.jpg?w=768&amp;q=65&amp;fm=jpg&amp;fit=min&amp;crop=focalpoint&amp;fp-x=0.5&amp;fp-y=0.5&amp;dm=1682599947&amp;s=c4e7bf948c8ce6b29f3fd92819c4a6ab 768w"
1253                    alt="Gptw 2023 cropped"
1254                    class="card__img img img--fill"
1255                    loading="lazy" />
1256            </picture>
1257                    </div>
1258        <div class="card__inner">
1259                                                <span class="card__cat label label--bold">Company News</span>
1260                        <h3 class="card__heading">Trust Alliance Group recognised in UK’s Best Workplace Awards 2023</h3>
1261        </div>
1262
1263                                <span class="card__date label">Apr 27, 2023</span>
1264                        </a>
1265                            
1266                                    
1267
1268                                
1269        
1270            
1271            <a href="https://www.commsombudsman.org/news/ombudsman-services-delivers-easter-treats-to-local-primary-schools" class="card card--img our-community  2023">
1272                        
1273                
1274                                                    
1275        
1276        
1277        <div class="card__img-wrap">
1278                        <picture>
1279                                    <source srcSet="https://tag-craft.transforms.svdcdn.com/production/assets/assets/OS-Easter-egg-school-visit-March-2023.png?w=768&amp;q=65&amp;fm=jpg&amp;fit=min&amp;crop=focalpoint&amp;fp-x=0.5&amp;fp-y=0.5&amp;dm=1680685491&amp;s=cab3d5b207d8e2560663eea7b6cd8907 768w" media="(max-width: 767px)" />
1280                                <img srcSet="https://tag-craft.transforms.svdcdn.com/production/assets/assets/OS-Easter-egg-school-visit-March-2023.png?w=768&amp;q=65&amp;fm=jpg&amp;fit=min&amp;crop=focalpoint&amp;fp-x=0.5&amp;fp-y=0.5&amp;dm=1680685491&amp;s=cab3d5b207d8e2560663eea7b6cd8907 768w"
1281                    alt="OS Easter egg school visit March 2023"
1282                    class="card__img img img--fill"
1283                    loading="lazy" />
1284            </picture>
1285                    </div>
1286        <div class="card__inner">
1287                                                <span class="card__cat label label--bold">Our Community</span>
1288                        <h3 class="card__heading">Trust Alliance Group delivers Easter treats to local primary schools</h3>
1289        </div>
1290
1291                                <span class="card__date label">Mar 31, 2023</span>
1292                        </a>
1293                            
1294                                    
1295
1296                                
1297        
1298            
1299            <a href="https://www.commsombudsman.org/news/volunteers-from-ombudsman-services-help-with-the-cares-familys-cooking-on-a-budget-club" class="card card--img our-community  2023">
1300                        
1301                
1302                                                    
1303        
1304        
1305        <div class="card__img-wrap">
1306                        <picture>
1307                                    <source srcSet="https://tag-craft.transforms.svdcdn.com/production/assets/assets/cares-family-march-2023.jpg?w=768&amp;q=65&amp;fm=jpg&amp;fit=min&amp;crop=focalpoint&amp;fp-x=0.5&amp;fp-y=0.5&amp;dm=1680685170&amp;s=bb649baa8a9fc8cdf4573a1106041c0b 768w" media="(max-width: 767px)" />
1308                                <img srcSet="https://tag-craft.transforms.svdcdn.com/production/assets/assets/cares-family-march-2023.jpg?w=768&amp;q=65&amp;fm=jpg&amp;fit=min&amp;crop=focalpoint&amp;fp-x=0.5&amp;fp-y=0.5&amp;dm=1680685170&amp;s=bb649baa8a9fc8cdf4573a1106041c0b 768w"
1309                    alt="Cares family march 2023"
1310                    class="card__img img img--fill"
1311                    loading="lazy" />
1312            </picture>
1313                    </div>
1314        <div class="card__inner">
1315                                                <span class="card__cat label label--bold">Our Community</span>
1316                        <h3 class="card__heading">Volunteers from Trust Alliance Group help with the Cares Family&#039;s &#039;Cooking on a Budget&#039; club</h3>
1317        </div>
1318
1319                                <span class="card__date label">Mar 30, 2023</span>
1320                        </a>
1321                            
1322                                    
1323
1324                                
1325        
1326            
1327            <a href="https://www.commsombudsman.org/news/ombudsman-services-presents-warrington-foodbank-with-5-000-donation" class="card card--img our-community  2022">
1328                        
1329                
1330                                                    
1331        
1332        
1333        <div class="card__img-wrap">
1334                        <picture>
1335                                    <source srcSet="https://tag-craft.transforms.svdcdn.com/production/assets/assets/Ombudsman_Services_Warrington_Foodbank_cheque_donation-2022.png?w=768&amp;q=65&amp;fm=jpg&amp;fit=min&amp;crop=focalpoint&amp;fp-x=0.5&amp;fp-y=0.5&amp;dm=1672239583&amp;s=5614c52e5c2c22bae661b2c8c354daf5 768w" media="(max-width: 767px)" />
1336                                <img srcSet="https://tag-craft.transforms.svdcdn.com/production/assets/assets/Ombudsman_Services_Warrington_Foodbank_cheque_donation-2022.png?w=768&amp;q=65&amp;fm=jpg&amp;fit=min&amp;crop=focalpoint&amp;fp-x=0.5&amp;fp-y=0.5&amp;dm=1672239583&amp;s=5614c52e5c2c22bae661b2c8c354daf5 768w"
1337                    alt="Trust Alliance Group Warrington Foodbank cheque donation 2022"
1338                    class="card__img img img--fill"
1339                    loading="lazy" />
1340            </picture>
1341                    </div>
1342        <div class="card__inner">
1343                                                <span class="card__cat label label--bold">Our Community</span>
1344                        <h3 class="card__heading">Trust Alliance Group presents Warrington Foodbank with £5,000 donation</h3>
1345        </div>
1346
1347                                <span class="card__date label">Dec 21, 2022</span>
1348                        </a>
1349                            
1350                                    
1351
1352                                
1353        
1354            
1355            <a href="https://www.commsombudsman.org/news/ombudsman-services-treats-250-school-children-to-a-christmas-surprise" class="card card--img our-community  2022">
1356                        
1357                
1358                                                    
1359        
1360        
1361        <div class="card__img-wrap">
1362                        <picture>
1363                                    <source srcSet="https://tag-craft.transforms.svdcdn.com/production/assets/assets/christmas_pic_LR.jpg?w=768&amp;q=65&amp;fm=jpg&amp;fit=min&amp;crop=focalpoint&amp;fp-x=0.5&amp;fp-y=0.5&amp;dm=1672240185&amp;s=cc9da6d9dfad036abc58da6bb5257fec 768w" media="(max-width: 767px)" />
1364                                <img srcSet="https://tag-craft.transforms.svdcdn.com/production/assets/assets/christmas_pic_LR.jpg?w=768&amp;q=65&amp;fm=jpg&amp;fit=min&amp;crop=focalpoint&amp;fp-x=0.5&amp;fp-y=0.5&amp;dm=1672240185&amp;s=cc9da6d9dfad036abc58da6bb5257fec 768w"
1365                    alt="Christmas pic LR"
1366                    class="card__img img img--fill"
1367                    loading="lazy" />
1368            </picture>
1369                    </div>
1370        <div class="card__inner">
1371                                                <span class="card__cat label label--bold">Our Community</span>
1372                        <h3 class="card__heading">Trust Alliance Group treats 250 school children to a Christmas surprise</h3>
1373        </div>
1374
1375                                <span class="card__date label">Dec 16, 2022</span>
1376                        </a>
1377                            
1378                                    
1379
1380                                
1381        
1382            
1383            <a href="https://www.commsombudsman.org/news/fcr-service-update-25th-may-2022" class="card card--img company-news  2022">
1384                        
1385                
1386                                                    
1387                                        
1388        
1389        <div class="card__img-wrap">
1390                        <picture>
1391                                    <source srcSet="https://tag-craft.transforms.svdcdn.com/production/assets/assets/News-Mobile-Thumbnail-CO.png?w=480&amp;q=65&amp;fm=jpg&amp;fit=min&amp;crop=focalpoint&amp;fp-x=0.5&amp;fp-y=0.5&amp;dm=1689149849&amp;s=b6e0277f7e992863e916a4c63d191a92 480w" media="(max-width: 767px)" />
1392                                <img srcSet="https://tag-craft.transforms.svdcdn.com/production/assets/assets/comms-og-1200x630.jpg?w=768&amp;q=65&amp;fm=jpg&amp;fit=min&amp;crop=focalpoint&amp;fp-x=0.5&amp;fp-y=0.5&amp;dm=1669830996&amp;s=d38660dca29ee1dcdc1acacb100373fe 768w"
1393                    alt="Comms og 1200x630"
1394                    class="card__img img img--fill"
1395                    loading="lazy" />
1396            </picture>
1397                    </div>
1398        <div class="card__inner">
1399                                                <span class="card__cat label label--bold">Company News</span>
1400                        <h3 class="card__heading">FCR Service Update | 25th May 2022</h3>
1401        </div>
1402
1403                                <span class="card__date label">May 26, 2022</span>
1404                        </a>
1405                            
1406                                    
1407
1408                                
1409        
1410            
1411            <a href="https://www.commsombudsman.org/news/ombudsman-services-secures-new-acquisition" class="card card--img company-news  2022">
1412                        
1413                
1414                                                    
1415        
1416        
1417        <div class="card__img-wrap">
1418                        <picture>
1419                                    <source srcSet="https://tag-craft.transforms.svdcdn.com/production/assets/assets/the-internet-commission.jpg?w=768&amp;q=65&amp;fm=jpg&amp;fit=min&amp;crop=focalpoint&amp;fp-x=0.5&amp;fp-y=0.5&amp;dm=1670173021&amp;s=b1beffd1ae38538bc0badf90bc08ef22 768w" media="(max-width: 767px)" />
1420                                <img srcSet="https://tag-craft.transforms.svdcdn.com/production/assets/assets/the-internet-commission.jpg?w=768&amp;q=65&amp;fm=jpg&amp;fit=min&amp;crop=focalpoint&amp;fp-x=0.5&amp;fp-y=0.5&amp;dm=1670173021&amp;s=b1beffd1ae38538bc0badf90bc08ef22 768w"
1421                    alt="The internet commission"
1422                    class="card__img img img--fill"
1423                    loading="lazy" />
1424            </picture>
1425                    </div>
1426        <div class="card__inner">
1427                                                <span class="card__cat label label--bold">Company News</span>
1428                        <h3 class="card__heading">Trust Alliance Group secures new acquisition</h3>
1429        </div>
1430
1431                                <span class="card__date label">May 05, 2022</span>
1432                        </a>
1433                            
1434                                    
1435
1436                                
1437        
1438            
1439            <a href="https://www.commsombudsman.org/news/response-to-ofcoms-customer-service-report-21-aug-2020" class="card card--img company-news  2021">
1440                        
1441                
1442                                                    
1443                                        
1444        
1445        <div class="card__img-wrap">
1446                        <picture>
1447                                    <source srcSet="https://tag-craft.transforms.svdcdn.com/production/assets/assets/News-Mobile-Thumbnail-CO.png?w=480&amp;q=65&amp;fm=jpg&amp;fit=min&amp;crop=focalpoint&amp;fp-x=0.5&amp;fp-y=0.5&amp;dm=1689149849&amp;s=b6e0277f7e992863e916a4c63d191a92 480w" media="(max-width: 767px)" />
1448                                <img srcSet="https://tag-craft.transforms.svdcdn.com/production/assets/assets/comms-og-1200x630.jpg?w=768&amp;q=65&amp;fm=jpg&amp;fit=min&amp;crop=focalpoint&amp;fp-x=0.5&amp;fp-y=0.5&amp;dm=1669830996&amp;s=d38660dca29ee1dcdc1acacb100373fe 768w"
1449                    alt="Comms og 1200x630"
1450                    class="card__img img img--fill"
1451                    loading="lazy" />
1452            </picture>
1453                    </div>
1454        <div class="card__inner">
1455                                                <span class="card__cat label label--bold">Company News</span>
1456                        <h3 class="card__heading">Response to Ofcom’s customer service report | 21 Aug 2020</h3>
1457        </div>
1458
1459                                <span class="card__date label">Aug 21, 2021</span>
1460                        </a>
1461                            
1462                                    
1463
1464                                
1465        
1466            
1467            <a href="https://www.commsombudsman.org/news/ombudsman-services-recognised-as-one-of-the-uks-best-workplaces-for-2021" class="card card--img company-news  2021">
1468                        
1469                
1470                                                    
1471        
1472        
1473        <div class="card__img-wrap">
1474                        <picture>
1475                                    <source srcSet="https://tag-craft.transforms.svdcdn.com/production/assets/assets/GPTW-certified-2021.jpg?w=768&amp;q=65&amp;fm=jpg&amp;fit=min&amp;crop=focalpoint&amp;fp-x=0.5&amp;fp-y=0.5&amp;dm=1673973615&amp;s=6193e995b0511361874b22a170be9db2 768w" media="(max-width: 767px)" />
1476                                <img srcSet="https://tag-craft.transforms.svdcdn.com/production/assets/assets/GPTW-certified-2021.jpg?w=768&amp;q=65&amp;fm=jpg&amp;fit=min&amp;crop=focalpoint&amp;fp-x=0.5&amp;fp-y=0.5&amp;dm=1673973615&amp;s=6193e995b0511361874b22a170be9db2 768w"
1477                    alt="GPTW certified 2021"
1478                    class="card__img img img--fill"
1479                    loading="lazy" />
1480            </picture>
1481                    </div>
1482        <div class="card__inner">
1483                                                <span class="card__cat label label--bold">Company News</span>
1484                        <h3 class="card__heading">Trust Alliance Group recognised as one of the UK’s Best Workplaces for 2021</h3>
1485        </div>
1486
1487                                <span class="card__date label">May 06, 2021</span>
1488                        </a>
1489                            
1490                                    
1491
1492                                
1493        
1494            
1495            <a href="https://www.commsombudsman.org/news/our-cam-2020-report-is-now-live" class="card card--img company-news  2021">
1496                        
1497                
1498                                                    
1499        
1500        
1501        <div class="card__img-wrap">
1502                        <picture>
1503                                    <source srcSet="https://tag-craft.transforms.svdcdn.com/production/assets/assets/CAM-2020-news-article-th.JPG?w=768&amp;q=65&amp;fm=jpg&amp;fit=min&amp;crop=focalpoint&amp;fp-x=0.5&amp;fp-y=0.5&amp;dm=1672756033&amp;s=38f96f47ea1f21e887143f91162dc1ee 690w" media="(max-width: 767px)" />
1504                                <img srcSet="https://tag-craft.transforms.svdcdn.com/production/assets/assets/CAM-2020-news-article-th.JPG?w=768&amp;q=65&amp;fm=jpg&amp;fit=min&amp;crop=focalpoint&amp;fp-x=0.5&amp;fp-y=0.5&amp;dm=1672756033&amp;s=38f96f47ea1f21e887143f91162dc1ee 690w"
1505                    alt="CAM 2020 news article th"
1506                    class="card__img img img--fill"
1507                    loading="lazy" />
1508            </picture>
1509                    </div>
1510        <div class="card__inner">
1511                                                <span class="card__cat label label--bold">Company News</span>
1512                        <h3 class="card__heading">Our CAM 2020 report is now live</h3>
1513        </div>
1514
1515                                <span class="card__date label">Mar 09, 2021</span>
1516                        </a>
1517                            
1518                                    
1519
1520                                
1521        
1522            
1523            <a href="https://www.commsombudsman.org/news/response-to-ofcoms-research-on-telecoms-affordability-dec-2020" class="card card--img company-news  2020">
1524                        
1525                
1526                                                    
1527                                        
1528        
1529        <div class="card__img-wrap">
1530                        <picture>
1531                                    <source srcSet="https://tag-craft.transforms.svdcdn.com/production/assets/assets/News-Mobile-Thumbnail-CO_2023-07-12-082643_ubuz.png?w=480&amp;q=65&amp;fm=jpg&amp;fit=min&amp;crop=focalpoint&amp;fp-x=0.5&amp;fp-y=0.5&amp;dm=1689150404&amp;s=0321c1b456087ac5fc26c3c158e886f2 480w" media="(max-width: 767px)" />
1532                                <img srcSet="https://tag-craft.transforms.svdcdn.com/production/assets/assets/comms-og-1200x630.jpg?w=768&amp;q=65&amp;fm=jpg&amp;fit=min&amp;crop=focalpoint&amp;fp-x=0.5&amp;fp-y=0.5&amp;dm=1669830996&amp;s=d38660dca29ee1dcdc1acacb100373fe 768w"
1533                    alt="Comms og 1200x630"
1534                    class="card__img img img--fill"
1535                    loading="lazy" />
1536            </picture>
1537                    </div>
1538        <div class="card__inner">
1539                                                <span class="card__cat label label--bold">Company News</span>
1540                        <h3 class="card__heading">Response to Ofcom’s research on telecoms affordability | Dec 2020</h3>
1541        </div>
1542
1543                                <span class="card__date label">Dec 18, 2020</span>
1544                        </a>
1545    </div>
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1567                    <h3>Can’t see what you’re looking for?</h3>
1568<p>Did you know there are over 20 Ombudsman schemes in the UK? All investigating disputes in different sectors.</p>
1569<p>If you’re looking to escalate your dispute in other areas such as travel, retail, insurance, employment, financial products or banking, then there are other organisations and ombudsman schemes that may be able to help.
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