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322Manulife Selects Akka to Operationalize Agentic AI within its Enterprise AI Platform</h1> 323 324 <p class="standfirst">Akka to provide industry leader a secure and scalable software foundation to build trusted AI-powered business applications</p> 325 326 <div class="byline"> 327 <span class="au">Team Akka</span> 328 <span class="r"> 329 <time datetime="2026-03-10 00:55:53">March 10, 2026</time> 330 · 331 332 3 min read 333 334 </span> 335 </div> 336 </header> 337 338 <span id="hs_cos_wrapper_post_body" class="hs_cos_wrapper hs_cos_wrapper_meta_field hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="meta_field" data-hs-cos-type="rich_text"><div class="body col"> 339 340<blockquote> 341 342<h3>âAkka illustrates how enterprises can build and operate agentic systems with the speed, predictability, and governance required in highly regulated environments.â Jodie Wallis Global CAIO, Manulife</h3> 343 344 345</blockquote> 346<p class="lede"><br>Executive Summary:</p> 347<ol> 348<li>Manulife selected Akka as the platform on which to build and operate agentic AI </li> 349<li>Akka provides secure and scalable foundation to support high volume of business applications</li> 350<li>Manulife expects AI to generate $1 billion+ of enterprise value by 2027, with roughly one-fifth expected to come from improved efficiency.</li> 351<li>Following this announcement, Manulife's Global CAIO shares immediate <a href="/blog/go-slow-to-go-fast" rel="noopener">cost-optimization</a> results by using Akka. </li> 352</ol> 353<p>March 10, 2026, <a href="https://www.manulife.com/ca/en/about-us/ai" rel="noopener" target="_blank">Manulife</a> announced that Akka has been selected as its latest partner supporting the development of its enterprise agentic AI platform. By bringing Akkaâs durable and highly available runtime into the ecosystem, Manulife will strengthen the platformâs security, reliability, and performance as it embeds AI into critical workflows and expands adoption across the organization.</p> 354<p>In June 2025, Manulife was named the <a href="https://www.manulife.com/ca/en/about-us/news/manulife-named-number-1-life-insurance-company-for-ai-maturity-by-evident" rel="noopener" target="_blank">#1 life insurance company for AI maturity</a> in the inaugural Evident AI Index for Insurance, reinforcing the companyâs commitment to innovation and customer-centric solutions. </p><p>âOur insurance and investment businesses are built on trust, and that same principle guides our approach to AI,â said Jodie Wallis, Global Chief AI Officer for Manulife. âAs we explore technologies that can help us scale reliable, compliant and resilient AI systems, solutions like Akka illustrate how enterprises can build and operate agentic systems with the speed, predictability, and governance required in highly regulated environments. Their focus on orchestration, safety, operational SLAs, and system reliability reflects exactly the kind of rigor that supports responsible AI and consistent customer value.â</p><p>Manulifeâs enterprise AI platform, now in beta testing, provides a secure, integrated foundation for building and deploying AI agents â intelligent systems that understand tasks, help make decisions, and take action to support customers and colleagues. The platform streamlines development, reduces operational costs, and enables high volume, business critical AI solutions, all while embedding strong governance, safeguards, and Responsible AI practices. <br></p> 355<blockquote> 356 357<h3>âManulife demonstrates the rare understanding of what it really takes to deliver agentic AI on a global scale.â Tyler Jewell CEO, Akka</h3> 358 359 360</blockquote> 361<p>âPartnering with a leader like Manulife is an honor for us, and itâs a testament to our 15 years of enterprise scale and regulated industry experience,â said Tyler Jewell, CEO of Akka. âThe Manulife team demonstrates the rare understanding of what it really takes to deliver agentic AI on a global scale. Without consistent engineering practices that address a complex and continually changing set of environment factors, AI systems, which are inherently random, will not be trusted to deliver business outcomes.â</p><p>Manulife's partnership with Akka reinforces its commitment to Re
361sponsible AI and sustainability as outlined in its publicly available Responsible AI Principles.</p> 362 363<h3>By using Akka, Manulife will be able to:</h3> 364 365 366<ol> 367<li> 368<p>Prioritize customer, colleague, and organizational safety through sound delivery and governance processes.</p> 369</li> 370<li> 371<p>Design energy-efficient AI solutions that require less infrastructure to run and maintain</p> 372</li> 373<li> 374<p>Build AI solutions that are explainable and reliable, while maintaining the appropriate human accountability for decision making.<br></p> 375</li> 376</ol> 377<br> 378<blockquote> 379 380<h3>âAkka provides a secure, scalable software foundation to support high volumes of business applications to accelerate meaningful value creation across our franchise.â Shamus Weiland Global CIO, Manulife</h3> 381 382 383</blockquote> 384<p><br>âManulife is embedding AI across nearly every part of our business while equipping our colleagues with the capabilities to design, operate, and scale solutions,â said Shamus Weiland, Global Chief Information Officer at Manulife. "Akka provides a secure, scalable software foundation to support high volumes of business applications to accelerate meaningful value creation across our franchise. This partnership is rooted in our Responsible AI Principles, with a strong focus on governance, human oversight, and safety, as we advance toward becoming an AI-powered organization.â </p> 385<p>Manulife has been actively investing in and scaling AI capabilities since 2016. In the past three years, the firm has significantly increased the value enabled through advanced analytics and AI by expanding its AI solutions portfolio and increasing efficiency through data and AI platform investments, all driven by the companyâs responsible AI framework. In December 2025, Manulife announced that Adaptive ML would provide the reinforcement-learning-powered engine for finetuning and optimizing models within its enterprise AI platform. Manulife expects AI to generate $1 billion+ of enterprise value by 2027, with roughly one-fifth expected to come from improved efficiency.</p> 386<p><a href="https://www.newswire.ca/news-releases/manulife-selects-akka-to-operationalize-agentic-ai-within-its-enterprise-ai-platform-804452481.html" rel="noopener" target="_blank">GlobeNewswire release</a><br></p> 387 388<h3>Related Information:</h3> 389<p>Jodie Wallis speaks to <a href="/blog/go-slow-to-go-fast" rel="noopener">early results with Akka</a>, setting a firm foundation of governance-first agentic AI, and the idea of "Go Slow to Go Fast".</p> 390 391</div></span> 392 393 394 395 396 397 398 399 400 401 402 403 404 405 406 407 408 409 410 411 412 <div class="postfoot col"> 413 <p class="postfoot__h">Filed under</p> 414 <div class="tags"> 415 416 <a href="https://akka.io/blog/tag/ai" rel="tag">AI</a> 417 418 <a href="https://akka.io/blog/tag/operations" rel="tag">Operations</a> 419 420 <a href="https://akka.io/blog/tag/resources" rel="tag">Resources</a> 421 422 <a href="https://akka.io/blog/tag/news" rel="tag">News</a> 423 424 <a href="https://akka.io/blog/tag/memory" rel="tag">Memory</a> 425 426 <a href="https://akka.io/blog/tag/governance" rel="tag">Governance</a> 427 428 <a href="https://akka.io/blog/tag/caio-cio" rel="tag">CAIO / CIO</a> 429 430 </div> 431 432 433 434 435 436 437 438 439 440 441 442 <p class="postfoot__h">More on AI</p> 443 <ul class="related"> 444 445 <li> 446 <a href="https://akka.io/blog/fast-cheap-agent-decisions"> 447 <span class="t">Fast, Cheap Agent Decisions</span> 448 <span class="d">September 23, 2026</span> 449 </a> 450 </li> 451 452 <li> 453 <a href="https://akka.io/blog/we-ported-65-oss-projects">
454 <span class="t">We Ported 65 OSS Projects With AI</span> 455 <span class="d">September 3, 2026</span> 456 </a> 457 </li> 458 459 <li> 460 <a href="https://akka.io/blog/building-the-akka-mcp-gateway"> 461 <span class="t">Building the Akka MCP Gateway: Governed AI Tool Access for the Whole Organization</span> 462 <span class="d">August 5, 2026</span> 463 </a> 464 </li> 465 466 </ul> 467 468 </div> 469 470 </article> 471 </div> 472 473
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