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16<link rel="shortcut icon" href="https://www.5star.bank/custom/5star/image/favicon.ico"/><link type="image/x-icon" href="https://www.5star.bank/custom/5star/image/favicon.ico" rel="icon"/></head><body id="" class=""><a href="#main" class="skip-to-content">Skip to content</a><header id="header" class=""><div id="mobileMenu" class=""><span class="close" data-bv="[]">Close <i class="fa fa-times"></i></span></div><div id="" class="container"><div id="" class="row"><div id="" class="col-sm-4 clearfix"><div class="primaryNavLink col-xs-3 text-center visible-xs" role="button"><i class="fa fa-bars" aria-hidden="true"></i> Menu </div><div class="logo col-sm-12 col-xs-6"><a href="/" title="5Star Bank"><img src="/custom/5star/image/logo-2x.png" alt="5Star Bank Homepage"/></a><div class="visible-print-block">1-800-776-2265</div></div><div class="col-xs-3 text-center visible-xs" role="button"><a href="#oblPopup" class="oblToggler"><i class="fa fa-lock" aria-hidden="true"></i> 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href="https://www.5star.bank/business/business-savings/business-certificates-of-deposit-cds.html" title="Business Certificates of Deposit (CDs)">Business Certificates of Deposit (CDs)</a></li></ul></li><li class="even nthChild-3"><a class="even nthChild-3" href="https://www.5star.bank/business/business-loans" title="Business Loans">Business Loans</a><ul class="nthTier-3"><li class="even nthChild-1 firstChild"><a class="even nthChild-1 firstChild" href="https://www.5star.bank/business/business-loans/commercial-loans.html" title="Commercial Loans">Commercial Loans</a></li><li class="odd nthChild-2"><a class="odd nthChild-2" href="https://www.5star.bank/business/business-loans/commercial-real-estate-loans.html" title="Commercial Real Estate Loans">Commercial Real Estate Loans</a></li><li class="even nthChild-3"><a class="even nthChild-3" href="https://www.5star.bank/business/business-loans/sba-loans.html" title="SBA Loans">SBA Loans</a></li><li class="odd nthChild-4"><a class="odd 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firstChild" href="/services-tools/cash-management/business-online-banking-with-bill-pay.html" title="Business Online Banking with Bill Pay">Business Online Banking with Bill Pay</a></li><li class="odd nthChild-2"><a class="odd nthChild-2" href="/services-tools/cash-management/remote-deposit-capture.html" title="Remote Deposit Capture">Remote Deposit Capture</a></li><li class="even nthChild-3"><a class="even nthChild-3" href="/services-tools/cash-management/merchant-card-processing.html" title="Merchant Card Processing">Merchant Card Processing</a></li><li class="odd nthChild-4"><a class="odd nthChild-4" href="/services-tools/cash-management/sweep-accounts.html" title="Sweep Accounts">Sweep Accounts</a></li><li class="confirm even nthChild-5 lastChild"><a class="confirm even nthChild-5 lastChild" href="https://www.eftps.gov/eftps/" title="Electronic Funds Tax Payment System (EFTPS)" target="_blank">Electronic Funds Tax Payment System (EFTPS)</a></li></ul></li><li class="even 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16Food Industry</a></li><li class="even nthChild-3"><a class="even nthChild-3" href="https://www.5star.bank/business/niche-services/government-contractors.html" title="Government Contractors">Government Contractors</a></li><li class="odd nthChild-4 lastChild"><a class="odd nthChild-4 lastChild" href="https://www.5star.bank/business/niche-services/supply-chain-financing.html" title="Supply Chain Financing">Supply Chain Financing</a></li></ul></li><li class="odd nthChild-6 lastChild"><a class="odd nthChild-6 lastChild" href="https://www.5star.bank/business/workplace-banking.html" title="Workplace Banking">Workplace Banking</a><ul class="nthTier-3"><li class="even nthChild-1 firstChild"><a class="even nthChild-1 firstChild" href="https://www.5star.bank/business/workplace-banking.html/for-employers.html" title="For Employers">For Employers</a></li><li class="odd nthChild-2 lastChild"><a class="odd nthChild-2 lastChild" href="https://www.5star.bank/business/workplace-banking.html/for-employees.html" title="For Employees">For Employees</a></li></ul></li></ul></li><li class="even nthChild-3 education-planning"><a class="even nthChild-3 education-planning" href="https://www.5star.bank/resources" title="Resources">Resources</a><ul class="nthTier-2"><li class="even nthChild-1 firstChild education"><a class="even nthChild-1 firstChild education" href="https://www.5star.bank/resources/education" title="Education">Education</a><ul class="nthTier-3"><li class="even nthChild-1 firstChild"><a class="even nthChild-1 firstChild" href="https://www.5star.bank/resources/education/faq.html" title="FAQ">FAQ</a></li><li class="odd nthChild-2"><a class="odd nthChild-2" href="https://www.5star.bank/resources/education/identity-protection.html" title="Identity Protection">Identity Protection</a></li><li class="even nthChild-3"><a class="even nthChild-3" 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Calculators">Financial Calculators</a></li><li class="even nthChild-3"><a class="even nthChild-3" href="https://www.5star.bank/resources/tools/switch-to-us.html" title="Switch to Us">Switch to Us</a></li><li class="odd nthChild-4"><a class="odd nthChild-4" href="https://www.5star.bank/resources/tools/lost-or-stolen-card.html" title="Lost or Stolen Card">Lost or Stolen Card</a></li><li class="even nthChild-5 lastChild"><a class="even nthChild-5 lastChild" href="https://www.5star.bank/resources/tools/forms-applications.html" title="Forms & Applications">Forms & Applications</a></li></ul></li></ul></li><li class="inPath odd nthChild-4 lastChild about-us"><a class="inPath odd nthChild-4 lastChild about-us" href="https://www.5star.bank/about-us" title="About Us">About Us</a><ul class="nthTier-2"><li class="even nthChild-1 firstChild"><a class="even nthChild-1 firstChild" href="https://www.5star.bank/about-us/about-5star-bank.html" title="About 5Star Bank">About 5Star Bank</a></li><li class="odd nthChild-2"><a class="odd nthChild-2" href="https://www.5star.bank/about-us/locations-hours.html" title="Locations & Hours">Locations & Hours</a></li><li class="even nthChild-3"><a class="even nthChild-3" href="https://www.5star.bank/about-us/in-the-community.html" title="In the Community">In the Community</a></li><li class="odd nthChild-4"><a class="odd nthChild-4" href="https://www.5star.bank/_/kcms-doc/1224/84705/CRA-File-5Star-Bank.pdf" title="CRA Public File" target="_blank">CRA Public File</a></li><li class="even nthChild-5"><a class="even nthChild-5" href="https://www.5star.bank/about-us/careers.html" title="Careers ">Careers </a></li><li class="inPath selected odd nthChild-6"><a class="inPath selected odd nthChild-6" href="https://www.5star.bank/about-us/contact-us.html" title="Contact Us">Contact Us</a></li><li class="even nthChild-7"><a class="even nthChild-7" href="https://www.5star.bank/about-us/podcast.html" title="Podcast">Podcast</a></li><li class="odd nthChild-8 lastChild"><a class="odd nthChild-8 lastChild" href="https://www.5star.bank/about-us/fdic-insurance-coverage.html" title="FDIC Insurance Coverage">FDIC Insurance Coverage</a></li></ul></li></ul><div id="" class="site-search"><a href="#searchPopup" class="searchbox-toggle noMobile" aria-label="Search site"><i class="fa fa-search" aria-hidden="true"></i></a><div class="mfp-hide" id="searchPopup"><form class="searchForm" action="/search.html"><label for="search" class="inputArea"><span class="noMobile">What can we help you find?</span><span class="mobile">Search</span><input type="text" name="search" id="roi_input" title="Search" required="required"/></label><button type="submit" class="searchsubmit"><span class="noMobile">Search</span><span class="mobile"><i class="fa fa-search" aria-hidden="true"></i></span></button></form></div></div><div id="" class="nav-promos"><div class="nav-promo personal" data-bv="[]"><h2>We're Here For You</h2> 17<ul class="nthTier-1 hereForYou-links personal"> 18<li class="nthChild-2 "><a class="nthChild-2 confirm" href="https://orderpoint.deluxe.com/personal-checks/welcome.htm?locid=DLX:HP_2_OP-order-pers-cks">Reorder Checks</a></li> 19</ul></div><div class="nav-promo business " data-bv="[]"><h2>We're Here For You</h2> 20<ul class="nthTier-1 hereForYou-links business"> 21<li class="nthChild-1 "><a class="nthChild-2 confirm" href="https://www.deluxe.com/deluxe-checks/business?locid=DOP:top_dept2shopdlx">Reorder Checks</a></li> 22<li class="nthChild-3 "><a class="nthChild-3 " href="/rates.html">Rates</a></li> 23</ul></div><div class="nav-promo loans" data-bv="[]"><h2>We're Here For You</h2> 24<ul> 25<li class="nthChild-1 "><a class="nthChild-3 " href="https://5star.bank/applications/questions.html">Request Info</a></li> 26</ul></div><div class="nav-promo services-tools" data-bv="[]"><h2>We're Here For You</h2> 27<ul class="nthTier-1 hereForYou-links services-tools"> 28<li class="nthChild-2 "><a class="nthChild-2 " href="/about-us/locations-hours.html">Locations & Hours</a></li> 29<li class="nthChild-3 "><a class="nthChild-3 " href="/about-us/in-the-community.html">In the Community</a></li> 30</ul></div>
30<div class="nav-promo education-planning" data-bv="[]"><h2>We're Here For You</h2> 31<ul class="nthTier-1 hereForYou-links education-planning"> 32<li class="nthChild-1 "><a class="nthChild-1 " href="/services-tools/tools/switch-to-us.html">Switch to Us</a></li> 33<li class="nthChild-2 "><a href="/about-us/meet-our-team">About 5Star Bank</a></li> 34<li class="nthChild-3 "><a class="nthChild-3 " href="/about-us/locations-hours.html">Locations & Hours</a></li> 35</ul></div><div class="nav-promo about-us" data-bv="[]"><h2>We're Here For You</h2> 36<ul class="nthTier-1 hereForYou-links about-us"> 37<ul class="nthTier-1 hereForYou-links about-us"> 38<li class="nthChild-1 "><a href="https://www.5star.bank/resources/tools/switch-to-us.html">Switch to Us</a></li> 39</ul> 40</ul> 41<p> </p></div></div></nav></div></div><div id="oblPopup" class="mfp-hide"><div id="" class="obLogin"><h2 id="" class=""><i class="fa fa-lock"></i> Online Banking</h2>
41<script nonce="e6265f0b8643f7799fed8e1b08091ab8"> function enableMe() { document.getElementById("dscheck").value = "0"; } function isCookieEnabled() { var exp = new Date(); exp.setTime(exp.getTime() + 1800000); setCookie("testCookie", "cookie", exp, false, false, false); if (document.cookie.indexOf('testCookie') == -1) { return false; } exp = new Date(); exp.setTime(exp.getTime() - 1800000); setCookie("testCookie", "cookie", exp, false, false, false); return true; } function setCookie(name, value, expires, path, domain, secure) { var curCookie = name + "=" + value + ((expires) ? "; expires=" + expires.toGMTString() : "") + ((path) ? "; path=" + path : "") + ((domain) ? "; domain=" + domain : "") + ((secure) ? "; secure" : ""); document.cookie = curCookie; } function isDupSubmit() { var dupSbmt = true; var e = document.getElementById("dscheck"); if (e != null && e.value == "0") { dupSbmt = false; e.value = "1"; setTimeout(enableMe, 5000); } return dupSbmt; } function setParamStatus() { if (!isDupSubmit()) { if (isCookieEnabled()) { document.getElementById('testcookie').value = 'true'; } document.getElementById('testjs').value = 'true'; return true; } return false; } </script>
41<form autocomplete="off" id="Login" name="Login" method="post" action="https://www.5staronlinebanking.com/tob/live/usp-core/app/initialLogin" onsubmit="return setParamStatus();" target="_top"><input id="testcookie" name="testcookie" type="hidden" value="false"/><input id="testjs" name="testjs" type="hidden" value="false"/><input id="dscheck" name="dscheck" type="hidden" value="0"/><label for="userid" class="inputArea"><span>Username</span><input type="text" autocomplete="off" required="required" name="userid" id="userid"/></label><label for="password" class="inputArea"><span>Password</span><input type="password" required="required" name="password"/></label><button type="submit" value="Login" class="oblSubmit">Log In <i class="fa fa-chevron-circle-right"></i></button></form><ul class="nthTier-1 oblNav"><li class="even nthChild-1 firstChild"><a class="even nthChild-1 firstChild" href="https://www.5staronlinebanking.com/tob/live/usp-core/app/register" title="Sign Up for Online Banking" target="_blank">Sign Up for Online Banking</a></li><li class="odd nthChild-2"><a class="odd nthChild-2" href="https://www.5staronlinebanking.com/tob/live/usp-core/app/authUpdate" title="Forgot User ID or Password?" target="_blank">Forgot User ID or Password?</a></li><li class="confirm even nthChild-3 lastChild credit-card"><a class="confirm even nthChild-3 lastChild credit-card" href="https://www.cardcenterdirect.com/login.aspx" title="Credit Card Login" target="_blank">Credit Card Login</a></li></ul></div><div id="" class="hidden-xs oblPromo"> <img src="https://cdn.firstbranchcms.com/kcms-structure/7ad4958c-2dda-4173-8c43-fb0d788640d9/image.jpeg" alt="" /> 42 <div class="promo-content"> 43 <p>Click Learn More to hear more about our Personal Banking Products. </p> 44<p><a href="/personal/personal-checking/free-kasasa-cash-checking.html">Learn More</a></p> 45 </div> 46 47</div></div></header><main id="main" class=""><div id="" class="container"><div id="" class="row"><aside id="" class="col-sm-3"><div id="" class="page-header"><div id="" class="page-header-content"><h1>Contact Us</h1></div><img src="https://cdn.firstbranchcms.com/kcms-media/pageimage/1224/f93e2499-7ee4-4627-8e75-bc2e971e7b19/Contact-Us-Page-Photo.jpeg" alt="" id="" class="pageImage"/></div><div id="" class="sidebar"> <div class="column-promo"> 48 <h2>WE'RE HERE FOR YOU</h2> 49<ul> 50<li class="nthChild-1 "><a class="nthChild-3 " href="https://5star.bank/applications/questions.html">Request Info</a></li> 51</ul> 52 </div> 53</div></aside><section id="" class="col-sm-9"><div id="" class="page-content"><div id="" class="intro"><h4>Let us know what’s on your mind. Get in touch by phone, in person, or online.</h4> 54<p>Getting feedback and hearing from our customers is invaluable to us. If you have a question, comment, or a request, please fill out the secure form below and one of our representatives will get back with you.</p> 55<p>(Please do not send sensitive information such as Account Number or Social Security Number via EMAIL) </p> 56<p>If you would like to speak with someone in person, feel free to call or stop by one of our conveniently located branches.</p> 57<p>Have a question about your credit card? Our credit card provider can help! Give them a call at 800-821-5184, 24 hours a day.</p><div id="" class="contactInfo"><div id="" class="phone"><p data-bv="[]">1-800-776-2265 (BANK)</p><p data-bv="[]">1-800-669-6328</p><p data-bv="[]">(719) 574-2794</p></div><div id="" class="visit"><a href="https://www.5star.bank/about-us/locations-hours.html">We would love for you to visit! Go to our Locations page to find the branch closest to you</a></div></div></div><div id="contactForm" class="contact form"><div> <form class="inmo-application" name="inmo-k_7843023" method="post" autocomplete="off" action="https://www.5star.bank/_/form/handler?t=773ae7b99a933cfe6895f613435993bd&step=k_7843023" id="k_7843022_k_7843023_group"> 58 <fieldset id="k_7843022_k_7843023_k_7843024_group" class="inmo-FieldGroup "> 59 <ul> 60 61 <li class="inmo-FieldGroup " id="k_7843022_k_7843023_k_7843024_k_7843025_group"> 62 63 <label for="k_7843022_k_7843023_k_7843024_k_7843025">Name</label> 64 <input type="text" bv-normal-field="froi.infoPrimary.personalInfo.fullName" id="k_7843022_k_7843023_k_7843024_k_7843025" name="k_7843022_k_7843023_k_7843024_k_7843025" value=""/> 65 66 <div class="help"> 67 <span class="default"></span> 68 <span class="success">OK</span> 69 <span class="error">Name is required</span> 70 </div> 71 </li> 72 73 74 <li class="inmo-FieldGroup email" id="k_7843022_k_7843023_k_7843024_k_7843026_group"> 75 76 <label for="k_7843022_k_7843023_k_7843024_k_7843026">E-mail</label> 77 <input type="text" bv-normal-field="froi.infoPrimary.personalInfo.email" id="k_7843022_k_7843023_k_7843024_k_7843026" name="k_7843022_k_7843023_k_7843024_k_7843026" value=""/> 78 79 <div class="help"> 80 <span class="default"></span> 81 <span class="success">OK</span> 82 <span class="error">E-mail is required</span> 83 </div> 84 </li> 85 86 87 <li class="inmo-FieldGroup " id="k_7843022_k_7843023_k_7843024_k_7843027_group"> 88 89 <label for="k_7843022_k_7843023_k_7843024_k_7843027">Phone</label> 90 <input type="text" id="k_7843022_k_7843023_k_7843024_k_7843027" name="k_7843022_k_7843023_k_7843024_k_7843027" value="" data-inputmask-mask="(999) 999-9999"/> 91 92 <div class="help"> 93 <span class="default">Optional</span> 94 <span class="success">OK</span> 95 <span class="error">Phone is required</span> 96 </div> 97 </li> 98 99 100 <li class="inmo-FieldGroup " id="k_7843022_k_7843023_k_7843024_k_7843028_group"> 101 <label for="k_7843022_k_7843023_k_7843024_k_7843028">How can we help you?</label> 102 <textarea id="k_7843022_k_7843023_k_7843024_k_7843028" name="k_7843022_k_7843023_k_7843024_k_7843028"></textarea> 103 <div class="help"> 104 <span class="default"></span> 105 <span class="success">OK</span> 106 <span class="error">How can we help you? is required</span> 107 </div> 108 </li> 109 110 111 <li class="inmo-FieldGroup " id="k_7843022_k_7843023_k_7843024_k_7843029_group"> 112 <label for="g-recaptcha-response"></label>
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128 129 </form> 130 131 132 133</div></div></div></section></div></div></main><footer id="" class="footer"><div id="" class="container"><div id="" class="row"><div id="" class="col-sm-12 col-md-5 tagline"><h3 data-bv="[]">Better Banking = Better Business</h3><ul class="nthTier-1 socialNav"><li class="confirm even nthChild-1 firstChild linkedin"><a class="confirm even nthChild-1 firstChild linkedin" href="https://www.linkedin.com/company/5star-bank" title="Linkedin" target="_blank">Linkedin</a></li><li class="confirm odd nthChild-2 lastChild facebook"><a class="confirm odd nthChild-2 lastChild facebook" href="https://www.facebook.com/5StarBank" title="Facebook" target="_blank">Facebook</a></li></ul><p class="copyright">Copyright © 2026 5Star Bank. Portions Copyright © Kasasa, Ltd. All rights reserved.</p></div><div id="" class="col-sm-12 col-md-7"><div id="" class="nav-wrapper"><ul class="nthTier-1 footerNav"><li class="warn even nthChild-1 firstChild"><a class="warn even nthChild-1 firstChild" href="https://transparency-in-coverage.uhc.com/" title="Transparency in Coverage UHC" target="_blank">Transparency in Coverage UHC</a></li><li class="odd nthChild-2"><a class="odd nthChild-2" href="https://www.5star.bank/privacy-policy.html" title="Privacy Policy">Privacy Policy</a></li><li class="even nthChild-3"><a class="even nthChild-3" href="https://www.5star.bank/resources/education/security-tips-information.html" title="Security Information">Security Information</a></li><li class="odd nthChild-4"><a class="odd nthChild-4" href="https://www.5star.bank/routing-number.html" title="Routing Number">Routing Number</a></li><li class="even nthChild-5 lastChild"><a class="even nthChild-5 lastChild" href="/audioeye-accessibility-statement.html" title="AudioEye Accessibility">AudioEye Accessibility</a></li></ul></div><div id="copyrightMobile" class=""><p class="copyright">Copyright © 2026 5Star Bank. Portions Copyright © Kasasa, Ltd. All rights reserved.</p></div><div id="" class="compliance">
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