1<!DOCTYPE html> 2<html lang="en" data-date-format="non_us" dir="ltr"> 3 4<head> 5 6 <meta name="csrf-param" content="authenticity_token" /> 7<meta name="csrf-token" content="HQWNLuby7cnGMqW4csDaFwAZE1H8F6psvlmOYZ3yza+TBcSjv4X+/y6daBNX1PWdjwter/sgUB0LqkXVfWLXpA==" /> 8 9 <link rel='shortcut icon' href='https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/69015667753/fav_icon/hui8KTe8zC-mdKPAwGm4JU-idLkVz5ulKg.ico' /> 10 11 <link href="https://fonts.googleapis.com/css2?family=Inter:wght@300;400;500;600;700;800&display=swap" rel="stylesheet"><!-- Title for the page --> 12<title> Home | Support : Alto Professional </title> 13 14<!-- Meta information --> 15 16 <meta charset="utf-8" /> 17 <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1" /> 18 <meta name="description" content= "" /> 19 <meta name="author" content= "" /> 20 <meta property="og:title" content="Home | Support" /> <meta property="og:url" content="https://support.altoprofessional.com/en/support/home" /> <meta property="og:image" content="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/69157826951/logo/ZR-_LPw-7wvjC4nGPSjv2Y3OvnBi5B0aRA.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=AKIAS6FNSMY2XLZULJPI%2F20260926%2Fus-east-1%2Fs3%2Faws4_request&amp;X-Amz-Date=20260926T133057Z&amp;X-Amz-Expires=604800&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=33623ce11182ca75b160e2b74973fd6475eb27d13d29110b4aba02de6b9cd1a0" /> <meta property="og:site_name" content="Alto Professional" /> <meta property="og:type" content="article" /> <meta name="twitter:title" content="Home | Support" /> <meta name="twitter:url" content="https://support.altoprofessional.com/en/support/home" /> <meta name="twitter:image" content="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/69157826951/logo/ZR-_LPw-7wvjC4nGPSjv2Y3OvnBi5B0aRA.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=AKIAS6FNSMY2XLZULJPI%2F20260926%2Fus-east-1%2Fs3%2Faws4_request&amp;X-Amz-Date=20260926T133057Z&amp;X-Amz-Expires=604800&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=33623ce11182ca75b160e2b74973fd6475eb27d13d29110b4aba02de6b9cd1a0" /> <meta name="twitter:card" content="summary" /> <link rel="canonical" href="https://support.altoprofessional.com/en/support/home" /> 21 22<!-- Responsive setting --> 23<link rel="apple-touch-icon" href="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/69015667753/fav_icon/hui8KTe8zC-mdKPAwGm4JU-idLkVz5ulKg.ico" /> 24 <link rel="apple-touch-icon" sizes="72x72" href="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/69015667753/fav_icon/hui8KTe8zC-mdKPAwGm4JU-idLkVz5ulKg.ico" /> 25 <link rel="apple-touch-icon" sizes="114x114" href="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/69015667753/fav_icon/hui8KTe8zC-mdKPAwGm4JU-idLkVz5ulKg.ico" /> 26 <link rel="apple-touch-icon" sizes="144x144" href="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/69015667753/fav_icon/hui8KTe8zC-mdKPAwGm4JU-idLkVz5ulKg.ico" /> 27 <meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=5.0, user-scalable=yes" /> 28 29 <link rel="icon" href="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/69015667753/fav_icon/hui8KTe8zC-mdKPAwGm4JU-idLkVz5ulKg.ico" /> 30 31 <link rel="stylesheet" href="/assets/cdn/portal/styles/theme.css?FD010" nonce="t3zDftzwa5QczoYdgG+zLw=="/> 32 33 <style type="text/css" nonce="t3zDftzwa5QczoYdgG+zLw=="> /* theme */ .portal--light { 34 --fw-body-bg: #F5F7F9; 35 --fw-header-bg: #F5F7F9; 36 --fw-header-text-color: #12344D; 37 --fw-helpcenter-bg: #12344D; 38 --fw-helpcenter-text-color: #FFFFFF; 39 --fw-footer-bg: #12344D; 40 --fw-footer-text-color: #FFFFFF; 41 --fw-tab-active-color: #12344D; 42 --fw-tab-active-text-color: #FFFFFF; 43 --fw-tab-hover-color: #FFFFFF; 44 --fw-tab-hover-text-color: #12344D; 45 --fw-btn-background: #FFFFFF; 46 --fw-btn-text-color: #12344D; 47 --fw-btn-primary-background: #12344D; 48 --fw-btn-primary-text-color: #FFFFFF; 49 --fw-baseFont: Open Sans; 50 --fw-textColor: #264966; 51 --fw-headingsFont: Open Sans; 52 --fw-linkColor: #2C5CC5; 53 --fw-linkColorHover: #021519; 54 --fw-inputFocusRingColor: #EBEFF3; 55 --fw-formInputFocusColor: #EBEFF3; 56 --fw-card-bg: #FFFFFF; 57 --fw-card-fg: #264966; 58 --fw-card-border-color: #EBEFF3; 59 --fw-nonResponsive: #F5F7F9; 60 --bs-body-font-family: Open Sans; 61 } </style> 62 63 <style type="text/css" nonce="t3zDftzwa5QczoYdgG+zLw=="> 64 .fw-feedback { 65 display: none !important; 66} 67 </style> 68 <link href='https://fonts.googleapis.com/css?family=Open+Sans:regular,italic,600,700,700italic' rel='stylesheet' type='text/css' nonce='t3zDftzwa5QczoYdgG+zLw=='> 69 70
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110 111 112 113</head> 114 115<body class="portal portal--light "> 116 117 <header class="container-fluid px-0 fw-nav-wrapper fixed-top"> 118 <section class="bg-light container-fluid"> 119 <div class="container"> 120 <a id="" href="#fw-main-content" class="visually-hidden visually-hidden-focusable p-8 my-12 btn btn-outline-primary" 121 122>Skip to main content</a> 123 </div> 124 </section> 125 126 127 <section class="container"> 128 <nav class="navbar navbar-expand-xl navbar-light px-0 py-8 pt-xl-4 pb-xl-0"> 129 130 131 <a class="navbar-brand d-flex align-items-center" href="http://www.altoprofessional.com/support"> 132 <img data-src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/69157826951/logo/ZR-_LPw-7wvjC4nGPSjv2Y3OvnBi5B0aRA.png" loading="lazy" alt="Freshworks Logo" class="lazyload d-inline-block align-top me-4 fw-brand-logo" /> 133 <div class="fs-22 semi-bold fw-brand-name ms-4" title="Alto Professional">Alto Professional</div> 134 </a> 135 136 137 <button class="navbar-toggler collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#navbarContent" aria-controls="navbarContent" aria-expanded="false" aria-label="Toggle navigation" id="navbarContentToggler"> 138 <span class="icon-bar"></span> 139 <span class="icon-bar"></span> 140 <span class="icon-bar"></span> 141</button> 142 143 <div class="collapse navbar-collapse" id="navbarContent"> 144 <ul class="navbar-nav ms-auto mt-64 mt-xl-0"> 145 146 <li class="nav-item active"> 147 <a href="/en/support/home" class="nav-link"> 148 <span class="d-md-none icon-home"></span> Home 149 </a> 150 </li> 151 152 <li class="nav-item "> 153 <a href="/en/support/solutions" class="nav-link"> 154 <span class="d-md-none icon-solutions"></span> Knowledge base 155 </a> 156 </li> 157 158 <li class="nav-item no-hover"> 159 <a id="" href="/en/support/tickets/new" class="btn fw-secondary-button" 160 161>Submit a ticket</a> 162 </li> 163 </ul> 164 <ul class="navbar-nav flex-row align-items-center ps-8 fw-nav-dropdown-wrapper"> 165 166 167 <li class="nav-item no-hover fw-login"> 168 <a id="" href="/en/support/login" class="nav-link pe-8" 169 170>Login</a> 171 </li> 172 173 174 175 <li class="nav-item dropdown no-hover ms-auto"> 176 <a id="" href="#" class="nav-link dropdown-toggle" 177 178 id = "languageDropdown" 179 180 role = "button" 181 182 data-bs-toggle = "dropdown" 183 184 aria-haspopup = "true" 185 186 aria-expanded = "false" 187 188>English</a> 189<div class="dropdown-menu fw-languageDropdown" aria-labelledby="languageDropdown"> 190 191 <a class="dropdown-item d-none" href="/en/support/home">English</a> 192 193 <a class="dropdown-item" href="/fr/support/home">French</a> 194 195 <a class="dropdown-item" href="/de/support/home">German</a> 196 197 <a class="dropdown-item" href="/it/support/home">Italian</a> 198 199 <a class="dropdown-item" href="/ja-JP/support/home">Japanese</a> 200 201 <a class="dropdown-item" href="/es/support/home">Spanish</a> 202 203 <a class="dropdown-item" href="/es-LA/support/home">Spanish (Latin America)</a> 204 205</div> 206 207 208 </li> 209 </ul> 210 </div> 211 </nav> 212 </section> 213 <div class="nav-overlay d-none"></div> 214 215 <style>.fw-nav-wrapper { 216 background-color: var(--fw-header-bg); 217 border-bottom: none; 218} @media only screen and (max-width: 600px) { 219 .navbar .navbar-toggler .icon-bar { 220 background-color: #fff !important; 221 } 222 li.nav-item span:before { 223 color: #fff !important; 224} 225 .navbar-light .navbar-toggler { 226 color: #fff !important; 227 } 228 input#searchInput { 229 border-radius: 55px; 230 font-size: 13px !important; 231} 232 button.btn.px-20.input-group-text { 233 background: #fff !important; 234 padding: 0 !important; 235 position: absolute; 236 right: 20px !important; 237 border: none !important; 238 top: 0px; 239width:50px !important; 240} 241 form#fw-search-form { 242 width: 100% !important; 243} 244.search-bar{ 245 padding: 0 !important; 246 gap: 0 !important; 247} 248 .mobile-categories label { 249 width: 100%; 250 margin-bottom: 10px; 251} 252 select#category-select { 253 width: 100%; 254} 255.mobile-categories{ 256 display: block !important; 257 padding-top: 20px; 258 padding-left: 30px; 259 padding-right: 30px; 260} 261nav.categories{ 262display:none; 263} 264 .article_link { 265 line-height: normal !important; 266} 267 .navbar .fw-brand-logo { 268 max-width: 10rem; 269 height: 20px; 270} 271 select#category-select { 272 padding: 10px; 273 border: 1px solid #e0e0e0; 274 border-radius: 10px; 275} 276 .knowledge-box { 277 font-size: 12px; 278}} 279 .mobile-categories{ 280 display: none; 281 282} 283 .contact_support { 284 background: #003764 !important; 285 text-align: center; 286 display: block; 287 padding: 10px !important; 288 font-weight: 500 !important; 289 border-radius: 20px !important; 290 padding-left: 50px !important; 291 padding-right: 50px !important; 292 margin: 0 auto; 293 max-width: max-content; 294 color: #fff; 295 cursor: pointer; 296} 297 * { 298 box-sizing: border-box; 299 margin: 0; 300 padding: 0; 301 font-family: Arial, sans-serif; 302} 303 section.row.fw-category-wrapper.box-shadow.br-12.mx-0.g-0.bg-light{border-radius: 20px;} 304 .col-md-6.fw-folder { 305 border: none !important; 306} 307.fw-folder ul li { 308 padding: 10px 20px; 309 border: 1px solid #ddd; 310 border-radius: 20px; 311 margin: 10px 0; 312 background: #efefef; 313} 314 315.fw-folder ul li a { 316 color: #333; 317} 318 319.fw-folder > a { 320 font-size: 14px; 321 padding: 10px; 322 max-width:max-content; 323} 324 .navbar .navbar-collapse .nav-item:not(.no-hover):not(.active):hover{ 325 background:#000; 326color:#fff;} 327 .nav-link-button { 328 font-weight: 500; 329 color: #264966 !important; 330font-size:16px; 331padding: 10px 20px; 332 border-radius: 10px; 333 background: #fff; 334 color: black; 335 text-decoration: none; 336 display: inline-block; 337 text-align: center; 338 transition: background 0.3s; 339 border-top: none !important; 340 border: 2px solid rgba(0, 0, 0, 0.2); 341 box-shadow: 0 2px 5px rgba(0, 0, 0, 0.2); 342} 343 344.nav-link-button:hover { 345 background: #dceaff; 346} 347 .hero { 348 background: url('https://cdn.inmusicbrands.com/Support/Alto%20Pro/Alto%20Solutions%20Image.jpg') no-repeat center/cover; 349 height: 400px; 350 position: relative; 351display:flex; 352align-items:center; 353} 354form#fw-search-form { 355 width: 45%; 356} 357 .icon-search:before { 358 content: "\e90f"; 359 color: #000000; 360} 361 button.btn.px-20.input-group-text { 362 background: #fff; 363 border: none; 364} 365 .search-bar input#searchInput { 366 font-size: 18px; 367text-align:center; 368 369} 370.search-bar { 371 display: flex; 372 justify-content: center; 373 align-items: center; 374 padding: 20px; 375 bottom: 10px; 376 width: 100%; 377 justify-content: space-evenly; 378} 379.navbar .fw-brand-logo { 380 max-width: 10rem; 381 height: auto; 382} 383.knowledge-box { 384 padding: 10px 20px; 385 margin-right: 10px; 386 text-align: center; 387 font-weight: bold; 388 display: block; 389 margin: 20px; 390 font-size: 30px; 391} 392 393.search-bar input { 394 width: 60%; 395 padding: 10px; 396 border-radius: 10px; 397 border: 1px solid #ccc; 398} 399 400.categories { 401 display: flex; 402 justify-content: center; 403 gap: 30px; 404 padding: 15px; 405 flex-wrap: wrap; 406 margin-top: 20px; 407} 408 409.categories button { 410 padding: 20px 20px; 411 border-radius: 8px; 412 border: none; 413 background: #fff; 414 cursor: pointer; 415 transition: background 0.3s; 416} 417 418.categories .active, .categories button:hover,.categories .nav-link-button:hover { 419 background: #003764; 420 color: #fff !important; 421 border: 1px solid #003764; 422} 423 424main.content { 425 display: flex; 426 flex-wrap: wrap; 427 justify-content: space-around; 428 padding: 20px; 429 gap: 20px; 430} 431 432.column { 433 flex: 1 1 300px; 434 background: white; 435 border-radius: 12px; 436 padding: 15px; 437 box-shadow: 0 0 5px rgba(0,0,0,0.1); 438} 439 440.column h3 { 441 margin-bottom: 10px; 442 font-size: 16px; 443 color: #222; 444} 445 446.column ul { 447 list-style: none; 448 line-height: 1.6; 449 font-size: 14px; 450} 451 452footer { 453 text-align: center; 454 padding: 20px; 455} 456 457.support-btn { 458 padding: 12px 20px; 459 font-size: 16px; 460 border: none; 461 border-radius: 20px; 462 background: #f0f0f0; 463 cursor: pointer; 464 margin-bottom: 10px; 465} 466 467.logo { 468 width: 100px; 469} 470 header.container-fluid.px-0.fw-nav-wrapper.fixed-top { 471 background: #000; 472} 473div#navbarContent { 474 background: #000; 475} 476.fs-22.semi-bold.fw-brand-name.ms-4 { 477 display: none; 478} 479div#navbarContent li .nav-link { 480 color: #fff; 481} 482 ul.navbar-nav.flex-row.align-items-center.ps-8.fw-nav-dropdown-wrapper { 483 background: black; 484} 485 a.btn.fw-secondary-button { 486 display: none; 487} 488 input#searchInput { 489 border: none; 490 491} 492 button.btn.px-20.input-group-text { 493 background: #fff; 494 border: none; 495} 496 .input-group { 497 border-radius: 50px !important; 498 overflow: hidden; 499} 500 input#searchInput::placeholder { 501 color: #6c757d; 502 font-weight: 500; 503} 504 .icon-search:before { 505 content: "\e90f"; 506 color: #000000; 507 font-size: 1rem !important; 508} 509 .col-md-4.ms-auto form#fw-search-form { 510 width: 100% !important; 511}</style> 512</header> 513 514 515 516<main class="fw-main-wrapper" id="fw-main-content"> 517 518<style> 519 .card-body { padding: 20px; text-align: center; } 520 .card-title { font-size: 18px; margin-top: 0; } 521 .h3, .h4, h3, h4 { font-size: 20px; font-weight: bold; } 522 .fw-category-icon img { width: 80px; height: auto; margin-top: 10px; } 523 524 .fw-helpcenter { 525 background-image: url(https://cdn.inmusicbrands.com/Support/Alto%20Pro/Alto%20Home%20Image.jpg); 526 background-position: center; 527 text-align: center; 528 background-repeat: no-repeat; 529 background-size: cover; 530 } 531 form#fw-search-form { width: 100%; } 532 .card.fw-horizontal { border-radius: 20px; } 533 534 .article_link { text-align: left; width: 100%; padding: 5px; font-weight: 600; display: block; } 535 section.container-fluid.px-0.pt-60.pb-44.bg-light .col-xl-9.mx-auto.mb-32 { 536 background: #fff; padding: 50px; border-radius: 20px; 537 } 538 section.container-fluid.px-0.fw-helpcenter.mb-md-n64 h1 { display: none; } 539 .bg-light { background-color: #f5f7f9 !important; } 540 541 #searchInput { text-align: center; font-weight: bold; } 542 .icon-search:before { content: "\e90f"; color: #000; font-size: 24px; } 543 input#searchInput { border-radius: 55px; color: #6c757d; font-weight: 200; font-size: 18px; } 544 .fw-search button { background-color: transparent; } 545 button.btn.px-20.input-group-text { position: absolute; right: 0; border: none; } 546 .fw-autocomplete-wrapper { background: #fff !important; } 547 #searchInput::placeholder { font-weight: bold; color: #000; opacity: 1; } 548 549 /* Deep blue glow under all cards â #2F339F */ 550 .card.fw-horizontal { 551 transition: all 0.4s cubic-bezier(0.25, 0.8, 0.25, 1); 552 position: relative; 553 box-shadow: 0 4px 15px rgba(0,0,0,0.1); 554 } 555 .card.fw-horizontal:hover { 556 transform: translateY(-12px); 557 box-shadow: 558 0 20px 40px rgba(47, 51, 159, 0.30), 559 0 0 50px rgba(47, 51, 159, 0.22), 560 0 0 80px rgba(47, 51, 159, 0.15); 561 } 562</style> 563
564<script> 565function openChatbotWindow() { 566 const isMobile = window.innerWidth < 768; 567 const width = isMobile ? window.innerWidth - 20 : 1200; 568 const height = window.innerHeight - (isMobile ? 40 : 60); 569 570 const chatWindow = window.open('', '_blank', 571 `width=${width},height=${height},left=0,top=0,scrollbars=yes,resizable=yes,toolbar=no,menubar=no,location=no,status=no` 572 ); 573 574 if (!chatWindow) { 575 alert("Please allow popups for this website to use the chatbot."); 576 return; 577 } 578 579 chatWindow.document.write(` 580 <!DOCTYPE html> 581 <html lang="en"> 582 <head> 583 <meta charset="utf-8"> 584 <title>Contact Support</title> 585 <meta name="viewport" content="width=device-width, initial-scale=1"> 586 <style> 587 *{margin:0;padding:0;box-sizing:border-box} 588 body{background:#111;font-family:system-ui,Arial;overflow:hidden;height:100vh} 589 .container{width:100vw;height:100vh;display:flex;flex-direction:column} 590 .header{background:#000;color:#fff;padding:15px 20px;text-align:right} 591 .close-btn{font-size:40px;font-weight:bold;cursor:pointer} 592 .close-btn:hover{color:#2F339F} 593 iframe{width:100%;height:100%;border:none;flex:1} 594 </style> 595 </head> 596 <body> 597 <div class="container"> 598 <div class="header"><span class="close-btn" onclick="window.close()">Ã</span></div> 599 <iframe src="https://api.chatlab.com/aichat/iframe?apiKey=73a0e7f4-ffe0-46ce-a708-e9d24ec13c95&iFrameMode=true&aichatbotProviderId=f9e9c5e4-6d1a-4b8c-8d3f-3f9e9c5e46d1" allowfullscreen></iframe> 600 </div> 601 </body> 602 </html> 603 `); 604 chatWindow.document.close(); 605 chatWindow.onload = () => chatWindow.resizeTo(screen.availWidth, screen.availHeight); 606} 607 608document.addEventListener("DOMContentLoaded", function () { 609 document.getElementById("searchInput")?.setAttribute("placeholder", "How can we help?"); 610 document.getElementById("chatbot-button")?.addEventListener("click", e => { 611 e.preventDefault(); 612 openChatbotWindow(); 613 }); 614}); 615</script>
615 616 617<section> <div class="alert alert-with-close notice hide" id="noticeajax"></div> </section> 618 619<section class="container-fluid px-0 fw-helpcenter mb-md-n64"> 620 <div class="container"> 621 <div class="row"> 622 <div class="col-md-9 col-lg-6 mx-auto"> 623 624 625 <h1>Hi, how can we help you?</h1> 626 627<form action="/en/support/search" id="fw-search-form" data-current-tab="all"> 628 <div class="form-group fw-search my-0"> 629 <div class="input-group"> 630 <input type="text" class="form-control" id="searchInput" name="term" value="" placeholder="Enter the search term here...." aria-describedby="srSearchUpdateMessage" autocomplete="off" aria-label="Enter the search term here...."> 631 <button class="btn px-20 input-group-text btn-search" id="btnSearch" type="submit" aria-label="Search"><span class="icon-search search-input-icon"></span></button> 632 </div> 633 634 <div class="visually-hidden"> 635 <span id="srSearchUpdateMessage" aria-live="polite"></span> 636 </div> 637 638 <div class="fw-autocomplete-wrapper box-shadow bg-light br-8 p-16 d-none"> 639 <div class="fw-autocomplete-header search_nav_accessibility_lp" role="tablist"> 640 <button id="all" class="fw-search-tab fw-active-search-tab" data-tab="all" role="tab" aria-selected="true" aria-controls="fw-search-tabpanel"> 641 All 642 </button> 643 644 <button id="solutions" class="fw-search-tab " data-tab="solutions" role="tab" aria-selected="false" aria-controls="fw-search-tabpanel"> 645 Articles 646 </button> 647 648 649 650 </div> 651 652 <div class="fw-loading my-80 d-none"></div> 653 654 <div class="fw-autocomplete-focus" id="fw-search-tabpanel" role="tabpanel" aria-labelledby="all" tabindex="0"> 655 656 <div id="all-tabpanel"> 657 <div class="fw-recent-search"> 658 <div class="fw-recent-title d-none row align-items-center"> 659 <h2 class="col-8 fs-20 semi-bold mb-0"><span class="icon-recent me-8"></span>Recent Searches</h2> 660 <div class="col-4 px-0 text-end"><button class="btn btn-link fw-clear-all">Clear all</button></div> 661 </div> 662 <p class="ps-32 fw-no-recent-searches mb-16 d-none">No recent searches</p> 663 <ul class="fw-no-bullet fw-recent-searches mb-16 d-none"></ul> 664 </div> 665 666 <div class="fw-popular-articles-search"> 667 <h2 class="fs-20 semi-bold fw-popular-title d-none mb-16"><span class="icon-article me-8"></span> Popular Articles</h2> 668 <ul class="fw-no-bullet fw-popular-topics d-none"></ul> 669 </div> 670 </div> 671 672 <div id="solutions-tabpanel" class="fw-solutions-search-results fw-results d-none"> 673 <hr class="mt-24" /> 674 <div class="fw-solutions-search-results-title row align-items-center"> 675 <h2 class="col-8 fs-20 semi-bold mb-0"><span class="icon-article me-8"></span>Articles</h2> 676 <div class="col-4 px-0 text-end"><a class="btn btn-link fw-view-all fw-solutions-view-all" href="/en/support/search/solutions">View all</a></div> 677 </div> 678 <ul class="fw-no-bullet fw-search-results fw-solutions-search-results-container"></ul> 679 </div> 680 681 <div id="topics-tabpanel" class="fw-topics-search-results fw-results d-none"> 682 <hr class="mt-24" /> 683 <div class="fw-topics-search-results-title row align-items-center"> 684 <h2 class="col-8 fs-20 semi-bold mb-0"><span class="icon-topic me-8"></span>Topics</h2> 685 <div class="col-4 px-0 text-end"><a class="btn btn-link fw-view-all fw-topics-view-all" href="/en/support/search/topics">View all</a></div> 686 </div> 687 <ul class="fw-no-bullet fw-search-results fw-topics-search-results-container"></ul> 688 </div> 689 690 <div id="tickets-tabpanel" class="fw-tickets-search-results fw-results d-none"> 691 <hr class="mt-24" /> 692 <div class="fw-tickets-search-results-title row align-items-center"> 693 <h2 class="col-8 fs-20 semi-bold mb-0"><span class="icon-ticket me-8"></span>Tickets</h2> 694 <div class="col-4 px-0 text-end"><a class="btn btn-link fw-view-all fw-tickets-view-all" href="/en/support/search/tickets">View all</a></div> 695 </div> 696 <ul class="fw-no-bullet fw-search-results fw-tickets-search-results-container"></ul> 697 </div> 698 </div> 699 700 <div class="fw-autocomplete-noresults d-none text-center py-40"> 701 <img src="/assets/cdn/portal/images/no-results.png" class="img-fluid fw-no-results-img" alt="no results" /> 702 <p class="mt-24 text-secondary">Sorry! 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747 <img src="https://encrypted-tbn0.gstatic.com/images?q=tbn:ANd9GcTqF0jKoaVzbLnwL1CfNdb04cNkjBmW3O_wIClv5YtkEnCT07-HtRHCS9F7kiEGC6_L-ss&usqp=CAU" alt="Repairs"> 748 </div> 749 </div> 750 </a> 751 </div> 752 753 </div> 754 </div> 755</section> 756 757<!-- Rest of the page â NO bottom Contact Support button --> 758 759 760 761<section class="container-fluid px-0 pt-60 pb-44 bg-light"> 762 <div class="container"> 763 764 765 766 <div class="col-xl-9 mx-auto mb-32"> 767 <div class="fw-section-heading row mb-16"> 768 <div class="col-md-8 text-center text-lg-start imr"><h4 style="text-align:left;">Popular Articles</h4></div> 769 <div class="col-md-4 text-center text-end"><a href="/en/support/solutions">View all articles</a></div> 770 </div> 771 <div class="fw-articles"> 772 <div class="row" style="display:block;"> 773 774 <a class="article_link" href="/en/support/solutions/articles/69000808372-how-do-i-register-my-product-">How do I register my product?</a> 775 776 <a class="article_link" href="/en/support/solutions/articles/69000824604-i-need-help-with-my-product-what-can-i-do-">I need help with my product. What can I do?</a> 777 778 <a class="article_link" href="/en/support/solutions/articles/69000798827-troubleshooting-usb-midi-devices-on-mac">Troubleshooting USB MIDI devices on Mac</a> 779 780 <a class="article_link" href="/en/support/solutions/articles/69000809440-how-to-troubleshoot-your-class-compliant-midi-keyboard-or-controller-connection">How to Troubleshoot Your Class-Compliant MIDI Keyboard or Controller Connection</a> 781 782 <a class="article_link" href="/en/support/solutions/articles/69000823910-how-transfer-your-hardware-or-software-to-a-new-user">How Transfer Your Hardware Or Software to A New User</a> 783 784 <a class="article_link" href="/en/support/solutions/articles/69000812937-using-a-midi-monitor-to-test-a-midi-device">Using a MIDI Monitor to Test a MIDI Device</a> 785 786 <a class="article_link" href="/en/support/solutions/articles/69000849177-how-to-disable-exclusive-mode-for-my-audio-device-">How to Disable Exclusive Mode for my Audio Device?</a> 787 788 <a class="article_link" href="/en/support/solutions/articles/69000816748-alto-pro-ts4-series-frequently-asked-questions">Alto Pro TS4 Series | Frequently Asked Questions</a> 789 790 <a class="article_link" href="/en/support/solutions/articles/69000850131-troubleshooting-common-issues-with-serato-controllers">Troubleshooting Common Issues with Serato Controllers</a> 791 792 <a class="article_link" href="/en/support/solutions/articles/69000802582-gain-staging-101">Gain Staging 101</a> 793 794 </div> 795 </div> 796 </div> 797 798 799 800 801 </div> 802</section> 803 804</main> 805 806 807 <footer class="container-fluid px-0"> 808 <section class="fw-contact-info"> 809 <p class="fw-contacts"> 810 811 </p> 812 </section> 813 <section class="fw-credit"> 814 <nav class="fw-laws"> 815 816 817 818 819 </nav> 820 </section> 821 </footer> 822 823 824 825 826 <div class="modal-backdrop fade d-none" id="overlay"></div> 827 828 829 830
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