1(self.webpackChunk_N_E=self.webpackChunk_N_E||[]).push([[9322],{75041:function(e,n,i){(window.__NEXT_P=window.__NEXT_P||[]).push(["/docs/account",function(){return i(38179)}])},42880:function(e,n,i){"use strict";i.d(n,{Z:function(){return t}});var s=i(85893);function t(e){var n=e.src,i=e.alt,t=e.caption,r=e.width,a=e.height;return(0,s.jsxs)("figure",{className:"my-8",style:{maxWidth:r},children:[(0,s.jsx)("a",{href:n,target:"_blank",rel:"noreferrer","aria-label":"Open full-size screenshot: ".concat(i),children:(0,s.jsx)("img",{src:n,alt:i,width:r,height:a,loading:"lazy",decoding:"async",className:"m-0 h-auto w-full rounded-lg border border-gray-200 dark:border-gray-700"})}),(0,s.jsxs)("figcaption",{className:"mt-3 text-sm leading-relaxed text-gray-600 dark:text-gray-400",children:[t," Select the image to view it full size."]})]})}},38179:function(e,n,i){"use strict";i.r(n);var s=i(85893),t=i(95112),r=i(42880);n.default=function(){var e=arguments.length>0&&void 0!==arguments[0]?arguments[0]:{},n=function(){var n=Object.assign({h1:"h1",p:"p",h2:"h2",a:"a",strong:"strong"},e.components);return(0,s.jsxs)(t.Z,{navItem:"account",title:"Account and sign-in help",description:"Find the right KTool account, recover access, and check your settings.",children:[(0,s.jsx)(n.h1,{id:"account-and-sign-in-help",children:"Account and sign-in help"}),(0,s.jsx)(n.p,{children:"Use the same KTool account in the web app, browser extension, and mobile app. Your Kindle destination, saved settings, and plan access belong to that account."}),(0,s.jsx)(r.Z,{src:"/images/docs/settings-navigation.png",alt:"Settings sidebar with Account, Password, Plan & Billing, and Kindle addresses",caption:"Use Account for your profile, Password for password settings, and Plan & Billing for subscription help.",width:238,height:494}),(0,s.jsx)(n.h2,{id:"sign-in-to-the-right-account",children:"Sign in to the right account"}),(0,s.jsxs)(n.p,{children:["If your articles or subscription seem to be missing, check the account shown in ",(0,s.jsx)(n.a,{href:"/app/settings",children:"Settings"}),". Use the same sign-in method you used when creating the account. Signing in with a different email or provider can lead to a different account."]}),(0,s.jsx)(n.h2,{id:"recover-access",children:"Recover access"}),(0,s.jsx)(n.p,{children:"For an email-and-password account, use the password recovery option on the sign-in screen. Check your spam folder if the email does not arrive. If you originally used a sign-in provider, try that provider again."}),(0,s.jsxs)(n.p,{children:["You can manage your password in ",(0,s.jsx)(n.a,{href:"/app/settings/password",children:"Password settings"})," where applicable."]}),(0,s.jsx)(n.h2,{id:"update-your-kindle-destination",children:"Update your Kindle destination"}),(0,s.jsxs)(n.p,{children:["Your KTool sign-in email and Kindle delivery address serve different purposes. Set the delivery destination in ",(0,s.jsx)(n.a,{href:"/app/settings/to-kindle-address",children:"Send-to-Kindle settings"})," and approve the personal KTool sender in the Amazon account for that device."]}),(0,s.jsx)(n.h2,{id:"find-a-missing-subscription",children:"Find a missing subscription"}),(0,s.jsxs)(n.p,{children:["Check ",(0,s.jsx)(n.a,{href:"/app/settings/subscription",children:"Subscription settings"}),". For an app-store purchase, use the Apple or Google account that made the purchase and try ",(0,s.jsx)(n.strong,{children:"Restore Purchases"})," in KTool's purchase screen. See ",(0,s.jsx)(n.a,{href:"/docs/change-subscription-plan",children:"subscription help"})," before buying again."]}),(0,s.jsx)(n.h2,{id:"close-your-account",children:"Close your account"}),(0,s.jsx)(n.p,{children:"Use the account deletion option in Settings when you are ready, and read its confirmation carefully. Handle any recurring subscription through its billing provider first; deleting an app is not a cancellation method."})]})},i=e.components||{},a=i.wrapper;return a?(0,s.jsx)(a,Object.assign({},e,{children:(0,s.jsx)(n,{})})):n()}}},function(e){e.O(0,[1833,2737,8735,7762,453,6897,8877,9774,2888,179],(function(){return n=75041,e(e.s=n);var n}));var n=e.O();_N_E=n}]);
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