https://web.olivebranch.com.sg/assets/KidsTherapyPrivacy-h2co-AGN.js

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Company and Brand Information"}),e.jsxs("p",{children:[e.jsx("strong",{children:"Kids Therapy Singapore"})," is a service brand operated by:"]}),e.jsxs("p",{children:[e.jsx("strong",{children:"Olive Branch Psychology Pte Ltd"}),e.jsx("br",{}),"Singapore"]}),e.jsx("p",{children:"Primary websites may include:"}),e.jsxs("ul",{style:i,children:[e.jsx("li",{children:"kidstherapy.sg"}),e.jsx("li",{children:"olivebranch.com.sg"}),e.jsx("li",{children:"associated booking systems and programme subdomains"})]}),e.jsx("p",{children:"All payments, invoicing, and billing transactions are processed under:"}),e.jsx("p",{children:e.jsx("strong",{children:"Olive Branch Psychology Pte Ltd"})}),e.jsx("h2",{style:s,children:"2. Nature of Services"}),e.jsx("p",{children:"Kids Therapy Singapore provides services including:"}),e.jsxs("ul",{style:i,children:[e.jsx("li",{children:"Child counselling"}),e.jsx("li",{children:"Child psychotherapy"}),e.jsx("li",{children:"Play therapy"}),e.jsx("li",{children:"Behavioural and emotional support"}),e.jsx("li",{children:"Parenting consultations"}),e.jsx("li",{children:"Child emotional regulation programmes"}),e.jsx("li",{children:"Family support services"}),e.jsx("li",{children:"Assessments and reports"}),e.jsx("li",{children:"School-related support consultations"}),e.jsx("li",{children:"Group programmes and workshops"}),e.jsx("li",{children:"Online and in-person therapy services"})]}),e.jsx("p",{children:"Services may be delivered:"}),e.jsxs("ul",{style:i,children:[e.jsx("li",{children:"In person"}),e.jsx("li",{children:"Online"}),e.jsx("li",{children:"Through digital platforms"}),e.jsx("li",{children:"Through affiliated programme systems"})]}),e.jsx("h2",{style:s,children:"3. Privacy Policy"}),e.jsx("h3",{children:"3.1 Information We Collect"}),e.jsx("p",{children:"We may collect information relating to:"}),e.jsxs("ul",{style:i,children:[e.jsx("li",{children:"Children receiving services"}),e.jsx("li",{children:"Parents or legal guardians"}),e.jsx("li",{children:"Family members where relevant to care and support"})]}),e.jsx("p",{children:e.jsx("strong",{children:"Personal Information"})}),e.jsxs("ul",{style:i,children:[e.jsx("li",{children:"Child’s name"}),e.jsx("li",{children:"Parent or guardian names"}),e.jsx("li",{children:"Date of birth"}),e.jsx("li",{children:"Contact information"}),e.jsx("li",{children:"School information"}),e.jsx("li",{children:"Emergency contact details"})]}),e.jsx("p",{children:e.jsx("strong",{children:"Clinical and Service Information"})}),e.jsxs("ul",{style:i,children:[e.jsx("li",{children:"Intake forms"}),e.jsx("li",{children:"Emotional, developmental, behavioural, or family history"}),e.jsx("li",{children:"Session notes"}),e.jsx("li",{children:"Assessment responses"}),e.jsx("li",{children:"Programme participation records"}),e.jsx("li",{children:"Parent consultation notes"})]}),e.jsx("p",{children:e.jsx("strong",{children:"Technical Information"})}),e.jsxs("ul",{style:i,children:[e.jsx("li",{children:"Device information"}),e.jsx("li",{children:"Browser information"}),e.jsx("li",{children:"IP addresses"}),e.jsx("li",{children:"Website analytics and cookies"})]}),e.jsx("h2",{style:s,children:"4. How Information Is Used"}),e.jsx("p",{children:"We may use information to:"}),e.jsxs("ul",{style:i,children:[e.jsx("li",{children:"Provide counselling and therapy services"}),e.jsx("li",{children:"Conduct assessments and consultations"}),e.jsx("li",{children:"Support child emotional and behavioural development"}),e.jsx("li",{children:"Communicate with parents or guardians"}),e.jsx("li",{children:"Manage appointments and scheduling"}),e.jsx("li",{children:"Process payments and invoices"}),e.jsx("li",{children:"Deliver reports or programme updates"}),e.jsx("li",{children:"Improve service quality and user experience"}),e.jsx("li",{children:"Maintain professional and legal records"}),e.jsx("li",{children:"Ensure safeguarding and child protection obligations are met"})]}),e.jsx("p",{children:"We do not sell personal information to third parties."}),e.jsx("h2",{style:s,children:"5. Child Confidentiality and Parent Involvement"}),e.jsx("p",{children:"Kids Therapy Singapore values both:"}),e.jsxs("ul",{style:i,children:[e.jsx("li",{children:"the child’s emotional safety and trust,"}),e.jsx("li",{children:"and the important role of parents or guardians."})]}),e.jsx("p",{children:"Depending on:"}),e.jsxs("ul",{style:i,children:[e.jsx("li",{children:"the child’s age,"}),e.jsx("li",{children:"developmental maturity,"}),e.jsx("li",{children:"presenting concerns,"}),e.jsx("li",{children:"and professional judgment,"})]}),e.jsx("p",{children:"certain parts of sessions may remain confidential to help the child feel emotionally safe."}),e.jsx("p",{children:"However:"}),e.jsxs("ul",{style:i,children:[e.jsx("li",{children:"parents or legal guardians may receive general updates,"}),e.jsx("li",{children:"therapy goals,"}),e.jsx("li",{children:"recommendations,"}),e.jsx("li",{children:"and important safeguarding information where appropriate."})]}),e.jsx("p",{children:"Confidentiality may be limited where:"}),e.jsxs("ul",{style:i,children:[e.jsx("li",{children:"there is risk of harm,"}),e.jsx("li",{children:"abuse or neglect concerns,"}),e.jsx("li",{children:"safety risks,"}),e.jsx("li",{children:"or legal obligations requiring disclosure."})]}),e.jsx("h2",{style:s,children:"6. Consent for Minors"}),e.jsx("p",{children:"Parents or legal guardians may be required to provide consent before services begin."}),e.jsx("p",{children:"Where appropriate, children may also be involved in age-appropriate informed assent and participation discussions."}),e.jsx("p",{children:"In cases involving separated parents, custody matters, or guardianship arrangements, additional consent documentation may be requested."}),e.jsx("h2",{style:s,children:"7. Data Protection and Security"}),e.jsx("p",{children:"We implement reasonable administrative, technical, and organisational safeguards to protect personal data from:"}),e.jsxs("ul",{style:i,children:[e.jsx("li",{children:"unauthorised access,"}),e.jsx("li",{children:"misuse,"}),e.jsx("li",{children:"disclosure,"}),e.jsx("li",{children:"loss,"}),e.jsx("li",{children:"or alteration."})]}),e.jsx("p",{children:"While we take reasonable precautions, no digital system can guarantee absolute security."}),e.jsx("h2",{style:s,children:"8. Third-Party Platforms and Services"}),e.jsx("p",{children:"We may use third-party providers including:"}),e.jsxs("ul",{style:i,children:[e.jsx("li",{children:"online booking systems,"}),e.jsx("li",{children:"payment processors,"}),e.jsx("li",{children:"telehealth platforms,"}),e.jsx("li",{children:"cloud storage systems,"}),e.jsx("li",{children:"CRM systems,"}),e.jsx("li",{children:"communication platforms,"}),e.jsx("li",{children:"and analytics services."})]}),e.jsx("p",{children:"Examples may include:"}),e.jsxs("ul",{style:i,children:[e.jsx("li",{children:"Stripe"}),e.jsx("li",{children:"Google"}),e.jsx("li",{children:"Zoom"})]}),e.jsx("p",{children:"These services operate under their own privacy policies and terms."}),e.jsx("h2",{style:s,children:"9. Payment Policy"}),e.jsx("h3",{children:"9.1 Billing Entity"}),e.jsx("p",{children:"All payments, invoices, and financial transactions for Kids Therapy Singapore are processed under:"}),e.jsx("p",{children:e.jsx("strong",{children:"Olive Branch Psychology Pte Ltd"})}),e.jsx("p",{children:"This name may appear on:"}),e.jsxs("ul",{style:i,children:[e.jsx("li",{children:"invoices,"}),e.jsx("li",{children:"payment gateways,"}),e.jsx("li",{children:"bank statements,"}),e.jsx("li",{children:"receipts,"}),e.jsx("li",{children:"and financial records."})]}),e.jsx("h3",{children:"9.2 Fees"}),e.jsx("p",{children:"Fees vary depending on:"}),e.jsxs("ul",{style:i,children:[e.jsx("li",{children:"therapy type,"}),e.jsx("li",{children:"therapist qualifications,"}),e.jsx("li",{children:"assessment requirements,"}),e.jsx("li",{children:"session duration,"}),e.jsx("li",{children:"reports,"}),e.jsx("li",{children:"workshops,"}),e.jsx("li",{children:"and programmes."})]}),e.jsx("p",{children:"Current fees are communicated through:"}),e.jsxs("ul",{style:i,children:[e.jsx("li",{children:"booking systems,"}),e.jsx("li",{children:"invoices,"}),e.jsx("li",{children:"registration pages,"}),e.jsx("li",{children:"or official communication channels."})]}),e.jsx("p",{children:"We reserve the right to revise fees at any time."}),e.jsx("h3",{children:"9.3 Payment Terms"}),e.jsx("p",{children:"Payments may be required:"}),e.jsxs("ul",{style:i,children:[e.jsx("li",{children:"before sessions,"}),e.jsx("li",{children:"at the time of booking,"}),e.jsx("li",{children:"upon invoicing,"}),e.jsx("li",{children:"or according to programme payment arrangements."})]}),e.jsx("p",{children:"Accepted payment methods may include:"}),e.jsxs("ul",{style:i,children:[e.jsx("li",{children:"Credit cards"}),e.jsx("li",{children:"Debit cards"}),e.jsx("li",{children:"PayNow"}),e.jsx("li",{children:"Bank transfer"}),e.jsx("li",{children:"Online payment gateways"})]}),e.jsx("h3",{children:"9.4 Online Payments"}),e.jsx("p",{children:"Online payments are securely processed through third-party payment providers."}),e.jsx("p",{children:"Kids Therapy Singapore and Olive Branch Psychology Pte Ltd do n

1ot directly store complete credit card information on internal servers."}),e.jsx("p",{children:"Parents and guardians are responsible for ensuring:"}),e.jsxs("ul",{style:i,children:[e.jsx("li",{children:"authorised use of payment methods,"}),e.jsx("li",{children:"accurate payment details,"}),e.jsx("li",{children:"and sufficient funds."})]}),e.jsx("h3",{children:"9.5 Refund and Cancellation Policy"}),e.jsx("p",{children:e.jsx("strong",{children:"Therapy Sessions"})}),e.jsxs("ul",{style:i,children:[e.jsx("li",{children:"Completed sessions are non-refundable."}),e.jsx("li",{children:"Missed appointments or late cancellations may incur charges."}),e.jsx("li",{children:"Rescheduling requests are subject to therapist availability."})]}),e.jsx("p",{children:e.jsx("strong",{children:"Assessments and Reports"})}),e.jsx("ul",{style:i,children:e.jsx("li",{children:"Assessment fees may become non-refundable once work, scoring, or report preparation has commenced."})}),e.jsx("p",{children:e.jsx("strong",{children:"Workshops and Programmes"})}),e.jsx("ul",{style:i,children:e.jsx("li",{children:"Programme fees may be non-refundable once materials, administrative preparation, or placements have been confirmed."})}),e.jsx("p",{children:"Refund requests are reviewed on a case-by-case basis."}),e.jsx("h3",{children:"9.6 Failed Payments and Chargebacks"}),e.jsx("p",{children:"We reserve the right to:"}),e.jsxs("ul",{style:i,children:[e.jsx("li",{children:"suspend services,"}),e.jsx("li",{children:"postpone appointments,"}),e.jsx("li",{children:"withhold reports,"}),e.jsx("li",{children:"or restrict programme access"})]}),e.jsx("p",{children:"where payments remain outstanding."}),e.jsx("p",{children:"Clients agree to contact us directly to resolve payment concerns before initiating chargebacks through financial institutions."}),e.jsx("p",{children:"Fraudulent or abusive chargeback activity may result in suspension of services or recovery action."}),e.jsx("h2",{style:s,children:"10. Assessments and Educational Disclaimer"}),e.jsx("p",{children:"Assessments, screenings, emotional check-ins, behavioural tools, and reports provided through Kids Therapy Singapore:"}),e.jsxs("ul",{style:i,children:[e.jsx("li",{children:"are supportive and informational tools,"}),e.jsx("li",{children:"do not independently constitute medical diagnosis,"}),e.jsx("li",{children:"and should not replace psychiatric, medical, or emergency services."})]}),e.jsx("p",{children:"Parents are encouraged to seek additional professional or medical support where appropriate."}),e.jsx("h2",{style:s,children:"11. Website Cookies and Analytics"}),e.jsx("p",{children:"Our websites may use cookies and analytics tools to:"}),e.jsxs("ul",{style:i,children:[e.jsx("li",{children:"improve functionality,"}),e.jsx("li",{children:"analyse traffic,"}),e.jsx("li",{children:"personalise user experience,"}),e.jsx("li",{children:"and support service improvements."})]}),e.jsx("p",{children:"Users may disable cookies through browser settings, though some features may not function properly."}),e.jsx("h2",{style:s,children:"12. Intellectual Property"}),e.jsx("p",{children:"All content, programmes, frameworks, branding, assessments, graphics, educational materials, reports, and media remain the intellectual property of Olive Branch Psychology Pte Ltd unless otherwise stated."}),e.jsx("p",{children:"Materials may not be:"}),e.jsxs("ul",{style:i,children:[e.jsx("li",{children:"copied,"}),e.jsx("li",{children:"reproduced,"}),e.jsx("li",{children:"distributed,"}),e.jsx("li",{children:"modified,"}),e.jsx("li",{children:"or commercially used"})]}),e.jsx("p",{children:"without written permission."}),e.jsx("h2",{style:s,children:"13. Limitation of Liability"}),e.jsx("p",{children:"To the fullest extent permitted under Singapore law:"}),e.jsxs("ul",{style:i,children:[e.jsx("li",{children:"Kids Therapy Singapore and Olive Branch Psychology Pte Ltd shall not be liable for indirect or consequential damages arising from use of services or digital platforms."}),e.jsx("li",{children:"Parents and guardians remain responsible for decisions made based on consultations, reports, educational materials, or recommendations."})]}),e.jsx("p",{children:"Nothing in these terms excludes liabilities that cannot legally be excluded."}),e.jsx("h2",{style:s,children:"14. Safeguarding and Child Protection"}),e.jsx("p",{children:"The safety and wellbeing of children remain a priority."}),e.jsx("p",{children:"Where concerns arise relating to:"}),e.jsxs("ul",{style:i,children:[e.jsx("li",{children:"abuse,"}),e.jsx("li",{children:"neglect,"}),e.jsx("li",{children:"self-harm,"}),e.jsx("li",{children:"harm to others,"}),e.jsx("li",{children:"exploitation,"}),e.jsx("li",{children:"or serious safety risks,"})]}),e.jsx("p",{children:"we may take appropriate safeguarding action in accordance with professional, ethical, and legal obligations."}),e.jsx("h2",{style:s,children:"15. Governing Law"}),e.jsx("p",{children:"These policies and terms are governed by the laws of Singapore."}),e.jsx("p",{children:"Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of the courts of Singapore."}),e.jsx("h2",{style:s,children:"16. Changes to This Policy"}),e.jsx("p",{children:"We reserve the right to update or modify this Privacy Policy and Terms at any time. Updated versions will be published on official websites with revised effective dates. Continued use of services after updates constitutes acceptance of the revised terms."}),e.jsx("h2",{style:s,children:"17. Consent"}),e.jsx("p",{children:"By accessing our website, registering for programmes, making payments, attending sessions, or using our services, parents, guardians, and users acknowledge that they have:"}),e.jsxs("ul",{style:i,children:[e.jsx("li",{children:"read,"}),e.jsx("li",{children:"understood,"}),e.jsx("li",{children:"and agreed"})]}),e.jsx("p",{children:"to this Privacy Policy, Terms & Conditions, and Payment Policy."}),e.jsx("h2",{style:s,children:"18. Contact"}),e.jsx("p",{children:"For enquiries regarding privacy, billing, payments, or services, please contact:"}),e.jsxs("p",{children:[e.jsx("strong",{children:"Kids Therapy Singapore"}),e.jsx("br",{}),"A service division of Olive Branch Psychology Pte Ltd",e.jsx("br",{}),"Singapore"]}),e.jsxs("p",{children:["Website:"," ",e.jsx("a",{href:"https://kidstherapy.sg",style:{color:"var(--kt-orange, #C0612E)"},children:"kidstherapy.sg"})]})]})]})}export{m as default};