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97<link rel="stylesheet" id="wppopups-base-css" media="all" data-pmdelayedstyle="https://thejaxchicago.com/wp-content/plugins/wp-popups-lite/src/assets/css/wppopups-base.css?ver=2.2.0.8">
98<link rel='stylesheet' id='site_style-css' href='https://thejaxchicago.com/wp-content/themes/1220jackson/css/style.php?p=style.scss&#038;ver=v1593527254' media='all' />
99<link rel="stylesheet" id="rl_contact_form-css" media="all" data-pmdelayedstyle="https://thejaxchicago.com/wp-content/themes/1220jackson/css/rl_contact_form.css?ver=v1593527254">
100<link rel='stylesheet' id='sorts_mill_font-css' href='https://thejaxchicago.com/wp-content/cache/perfmatters/thejaxchicago.com/fonts/50ea3a7e1410.google-fonts.min.css' media='all' />
101<link rel='stylesheet' id='shippori_antique_font-css' href='https://thejaxchicago.com/wp-content/cache/perfmatters/thejaxchicago.com/fonts/7709e8c3e888.google-fonts.min.css' media='all' />
102<script id="termageddon-usercentrics_ajax-js-extra">
103var termageddon_usercentrics_obj = {"debug":"false","psl_hide":"false","geo_api_url":"https://geo.termageddon.com","geo_api_key":"tm_geo_v1_X6GaXa6nRXwE026","geo_locations":{"eu":{"type":"country_in_list","codes":["AT","BE","BG","HR","CY","CZ","DK","EE","FI","FR","DE","GR","HU","IE","IT","LV","LT","LU","MT","NL","PL","PT","RO","SK","SI","ES","SE","NO","IS","LI"],"enabled":true},"uk":{"type":"country","code":"GB","enabled":true},"canada":{"type":"country","code":"CA","enabled":true},"california":{"type":"us_state","region_code":"CA","enabled":true},"colorado":{"type":"us_state","region_code":"CO","enabled":false},"connecticut":{"type":"us_state","region_code":"CT","enabled":false},"delaware":{"type":"us_state","region_code":"DE","enabled":false},"florida":{"type":"us_state","region_code":"FL","enabled":false},"indiana":{"type":"us_state","region_code":"IN","enabled":false},"montana":{"type":"us_state","region_code":"MT","enabled":false},"new_jersey":{"type":"us_state","region_code":"NJ","enabled":false},"oregon":{"type":"us_state","region_code":"OR","enabled":false},"texas":{"type":"us_state","region_code":"TX","enabled":false},"utah":{"type":"us_state","region_code":"UT","enabled":false},"virginia":{"type":"us_state","region_code":"VA","enabled":false}},"geo_debug_fixtures":{"colorado":{"country":"US","region_code":"CO","city":"Denver"},"california":{"country":"US","region_code":"CA","city":"Los Angeles"},"canada":{"country":"CA","region_code":null,"city":"Toronto"},"denmark":{"country":"DK","region_code":null,"city":"Copenhagen"},"england":{"country":"GB","region_code":"ENG","city":"London"},"wales":{"country":"GB","region_code":"WLS","city":"Cardiff"},"france":{"country":"FR","region_code":null,"city":"Paris"},"eu":{"country":"DE","region_code":null,"city":"Berlin"},"uk":{"country":"GB","region_code":"ENG","city":"London"},"montana":{"country":"US","region_code":"MT","city":"Helena"},"new_jersey":{"country":"US","region_code":"NJ","city":"Trenton"}}};
104//# sourceURL=termageddon-usercentrics_ajax-js-extra
105</script>
vendor: 1 bytes, line 105
105
106<script id="termageddon-usercentrics_ajax-js" src="https://thejaxchicago.com/wp-content/plugins/termageddon-usercentrics/public/js/termageddon-usercentrics-ajax.min.js?ver=1.14.3"></script>
vendor: 1 bytes, line 106
106
107<script id="termageddon-usercentrics-advanced-config-js-extra">
108var termageddon_usercentrics_advanced_config = {"disabledBlockingProviders":["vdUe2GDtm"],"autoRefreshProviders":[]};
109//# sourceURL=termageddon-usercentrics-advanced-config-js-extra
110</script>
vendor: 1 bytes, line 110
110
111<script id="termageddon-usercentrics-advanced-config-js" src="https://thejaxchicago.com/wp-content/plugins/termageddon-usercentrics/public/js/termageddon-usercentrics-advanced-config.min.js?ver=1.14.3"></script>
111
112<link rel="https://api.w.org/" href="https://thejaxchicago.com/wp-json/" /><link rel="alternate" title="JSON" type="application/json" href="https://thejaxchicago.com/wp-json/wp/v2/pages/1263" /><link rel='shortlink' href='https://thejaxchicago.com/?p=1263' />
113	<style>
114		.class_gwp_my_template_file {
115			cursor:help;
116		}
117	</style>
118	<style class="wpcode-css-snippet">
119.page-template-template-faq .hero-sec h1 {
120	text-align: center;
121	max-width: 900px;
122}
123.faq-group {
124	padding-left: 25px;
125	padding-right: 25px;
126}
127
128.the-faq-cont {
129	margin-left:  auto;
130	margin-right:  auto;
131}
132.the-faq-cont .faq-item {
133	border: solid 1px #00000024;
134	margin-bottom: 12px;
135	box-shadow: 0px 12px 35px #00000019;
136}
137.the-faq-cont .faq-item .faq-item-q {
138	background-color: #4F757C;
139	display: flex;
140	align-items: center;
141	justify-content: space-between;
142	cursor: pointer;
143}
144.the-faq-cont .faq-item .faq-item-q:hover,
145.the-faq-cont .faq-item .faq-item-q.active {
146	background-color: #000;
147}
148.the-faq-cont .faq-item .faq-item-q h3 {
149	color: #fff;
150	font-size: 21px !important;
151	margin: 0 !important;
152	padding-bottom: 0;
153}
154.the-faq-cont .faq-item .faq-item-q {
155	padding: 19px 16px 23px;
156}
157.the-faq-cont .faq-item .faq-item-a {
158	padding: 22px 27px 26px 37px;
159}
160.the-faq-cont .faq-item .faq-item-q::after {
161	content: "\002BC6";
162	color: #ffffff;
163	font-size: 18px;
164	margin-top: 0;
165}
166.the-faq-cont .faq-item .faq-item-a {
167}
168.the-faq-cont .faq-item .faq-item-q.active::after {
169	content: "\002BC5";
170}
171.the-faq-cont .faq-item .faq-item-a {
172	background-color: #ffffff;
173	display: none;
174}
175.the-faq-cont .faq-item .faq-item-q.active ~ .faq-item-a {
176	display: block;
177}
178.faq-item .faq-item-a p {
179	margin-top: 0;
180}
181.the-faq-cont * {
182	transition: 300ms;
183}
184.no-select {
185	user-select: none;
186	-webkit-user-select: none;
187	-moz-user-select: none;
188	-ms-user-select: none;
189}
190.faq-main-cont {
191}
192.faq-item-q > h4 {
193	color: #ffffff;
194	font-family: "Roboto", sans-serif;
195	font-size: 24px;
196}
197.faq-item-a * {
198	color: #000;
199	font-family: "Roboto", sans-serif;
200	font-size: 18px;
201	line-height: 27px;
202}
203.faq-group {
204	padding: 72px 25px;
205}
206.faq-group.faq-group-1 {}
207
208.the-faq-cont > div:nth-child(odd) {
209	background-color: #f5f5f5;
210}
211.the-faq-cont > .faq-group:nth-child(even) {
212	background-color: #ffffff;
213}
214.the-faqs {
215	max-width:  900px;
216	margin-left:  auto;
217	margin-right:  auto;
218}
219.faq-group-title {
220	max-width:  900px;
221	margin-left:  auto;
222	margin-right:  auto;
223}
224.faq-group-title h3 {
225	font-size: 43px;
226	margin-bottom: 25px;
227	color: #000;
228}
229.the-faq-cont .faq-item .faq-item-a ul {
230	margin-left: 19px;
231}
232.the-faq-cont > .faq-group:last-child {
233	border-bottom: solid 1px #00000057;
234}
235@media (max-width: 900px){
236	.faq-group-title h3 {
237		font-size: 37px;
238	}
239	.faq-item-q > h4 {
240		font-size: 21px;
241	}
242	.faq-item-a * {
243		font-size: 16px;
244	}
245}</style>
246
247<link href="https://thejaxchicago.com/wp-content/cache/perfmatters/thejaxchicago.com/fonts/d15ec433569c.google-fonts.min.css" rel="stylesheet">
247<script type="text/javascript" src="https://cdnjs.cloudflare.com/ajax/libs/jquery/3.7.1/jquery.min.js"></script>
247
248
249
250
251<script>(function($){
252		$( document ).ready(function() {
253			
254			// custom CTA side button
255			$('body > a.tour-cta').after('<a class="button-cc2024092503105210" href="https://cagan.securecafe.com/onlineleasing/1220-w-jackson-blvd/floorplans" target="_blank"> APPLY TODAY</a>');
256			
257		});
258})(jQuery);</script>
258<style class="wpcode-css-snippet">.dx {
259	display: none;
260}
261
262
263
264/* Menu edit */
265#menu-navigation > li > ul.sub-menu {
266    list-style-type: none;
267    display: flex;
268    justify-content: flex-end;
269    width: 100%;
270}
271#menu-navigation > li > ul.sub-menu > li {
272    max-width: unset;
273}
274#menu-navigation > li > ul.sub-menu > li > a {
275    text-decoration: none !important;
276}
277#menu-navigation > li > ul.sub-menu > li > a::after {
278    opacity: 0;
279    transition: 300ms;
280}
281#menu-navigation > li > ul.sub-menu > li > a:hover::after {
282    display:  block;
283    opacity: 1;
284}
285#menu-navigation > li > ul.sub-menu {
286    display:  none;
287}
288#menu-navigation > li:hover > ul.sub-menu {
289    display:  block;
290}
291header #menu-navigation .right-side-main-menu {
292    padding-left: 17px !important;
293    max-width: 11% !important;
294}
295header #menu-navigation .right-side-main-menu.faq-main-menu {
296    padding-left: 0 !important;
297    padding-right: 17px !important;
298}
299@media (min-width: 1021px){
300	.hide-on-desktop {
301		display: none;
302	}
303	#menu-navigation > li.menu-item-has-children:hover {
304		margin-top: 9px;
305	}
306}
307@media (max-width: 1020px){
308	header #menu-navigation .right-side-main-menu {
309		max-width: 100% !important;
310		padding-left: 0 !important;
311	}
312	header #menu-navigation .right-side-main-menu.faq-main-menu {
313		padding-right: 0 !important;
314	}
315}
316
317
318
319
320
321/* For page template - Contact V2 */
322h1.h1-cc202409240101401 {
323	font-size: 48px;
324	letter-spacing: 2px;
325}
326.main-container-cc202409201005175 {
327	background-color: #CDC6B7;
328	width: 100%;
329	min-height: 480px;
330}
331.wrapper-cc202409201005175 {
332	max-width: 1299px;
333	padding-left: 60px;
334	padding-right: 60px;
335	margin-left: auto;
336	margin-right: auto;
337	padding-bottom: 1px;
338}
339.herosection-cc2024092102394039 {
340	background-color: #CDC6B7;
341	background-size: cover;
342	background-repeat: no-repeat;
343	background-position: center;
344}
345.wrapper-cc202409201005175 h1,
346.wrapper-cc202409201005175 h2 {
347	text-align: center;
348	color: #000;
349}
350.gf-cc2024092010523152 .gform_title {
351	display: none;
352}
353
354.wrapper-cc202409201005175 h1 {
355	font-size: 60px;
356}
357
358.wrapper-cc202409201005175 h2 {
359	font-size: 21px;
360}
361.contnts-cc202409201005175 > div {
362	border-top: solid 1px #222;
363	display:  flex;
364	padding-top: 33px;
365	padding-bottom:  33px;
366}
367.contnts-cc202409201005175 > div > div:first-child {
368	width: 20%;
369}
370.contnts-cc202409201005175 > div > div:last-child {
371	width: 80%;
372}
373.contnts-cc202409201005175 > div > div > p,
374.contnts-cc202409201005175 > div > div > a > p {
375	color: #000;
376	font-size: 18px;
377}
378.contnts-cc202409201005175 > div > div > h4 {
379	font-size: 21px;
380	font-weight: 500;
381}
382.contnts-cc202409201005175 {
383	margin-top:  60px;
384	margin-bottom:  84px;
385}
386.contnts-cc202409201005175 > div > div > a > p {
387	color: #000;
388}
389.contnts-cc202409201005175 p.w-s {
390	margin-top: 27px !important;
391}
392
393.page-template-template-contact-v2-php .gform-body.gform_body {
394	margin-top: 39px;
395}
396.page-template-template-contact-v2-php #gform_1 #gform_fields_1 > div {
397	display:  flex;
398	flex-direction: column;
399}
400.page-template-template-contact-v2-php #gform_1 #gform_fields_1 > div > label {
401	order: 2;
402	margin-top: 6px;
403}
404.page-template-template-contact-v2-php #gform_1 input,
405.page-template-template-contact-v2-php #gform_1 select,
406.page-template-template-contact-v2-php #gform_1 textarea {
407	background-color: unset;
408	border: unset;
409	border-bottom: solid 1px #666;
410	box-shadow: unset;
411	padding-left: 1px;
412}
413.page-template-template-contact-v2-php #gform_1 textarea {
414	height: 21px;
415	min-height: 72px;
416}
417.page-template-template-contact-v2-php #gform_1 textarea:focus {
418	min-height: 240px;
419}
420.page-template-template-contact-v2-php #gform_1 ::placeholder {
421	font-size: 30px;
422	color: #999 !important;
423}
424.page-template-template-contact-v2-php #gform_1 input[type=text],
425.page-template-template-contact-v2-php #gform_1 input[type=url],
426.page-template-template-contact-v2-php #gform_1 input[type=email],
427.page-template-template-contact-v2-php #gform_1 input[type=tel],
428.page-template-template-contact-v2-php #gform_1 input[type=number],
429.page-template-template-contact-v2-php #gform_1 input[type=password],
430.page-template-template-contact-v2-php #gform_1 select,
431.page-template-template-contact-v2-php #gform_1 textarea {
432	font-size: 30px;
433}
434.page-template-template-contact-v2-php #gform_1 select option {
435	font-size: 18px;
436}
437.page-template-template-contact-v2-php #gform_1 input[type="submit"] {
438	background: #000 !important;
439	min-width: 160px;
440	padding: 18px 30px 19px;
441	font-size:  18px;
442}
443.page-template-template-contact-v2-php #gform_1 input[type="submit"]:hover {
444	background: #333 !important;
445}
446a.button-cc2024092110553755 {
447	background-color: #000;
448	color: #fff;
449	display:  flex;
450	justify-content: center;
451	align-items: center;
452	min-height: 12px;
453	height: 12px;
454	border-radius: 3px;
455	align-self: center;
456	font-size:  18px;
457	font-weight:  500;
458	padding: 28px 24px 30px;
459}
460a.button-cc2024092110553755:hover {
461	background-color: #333333;
462}
463a.button-cc2024092110553755 img {
464	-webkit-filter: brightness(0) invert(1);
465	filter: brightness(0) invert(1);
466	width: 27px;
467	height: auto;
468	min-height: unset !important;
469	max-height: unset !important;
470	margin: -2px -5px 0 9px;
471}
472.page-template-template-contact-v2-php #gform_1 .gform_footer {
473	justify-content: space-between;
474	align-items: center;
475}
476.overlay-cc2024092102445144 {
477	min-height: 270px;
478	display:  flex;
479	flex-direction: column;
480	justify-content: flex-end;
481	align-items: center;
482	text-align: center;
483	padding-top: 9px;
484	padding-bottom: 9px;
485}
486.page-template-template-contact-v2-php .tour-callout {
487	display: none;
488}
489
490
491
492
493
494
495
496
497
498/* CTA side buttons */
499a.button-cc2024092503105210 {
500	background-color: #222;
501	z-index: 1;
502	position: fixed;
503	min-width: 129px;
504	height: 46px;
505	top: 525px;
506	right: -71px;
507	padding: 14px 36px 0px 42px;
508	box-sizing: border-box;
509	font: 12px / 20px 'Steinbeck', sans-serif;
510	letter-spacing: 2.67px;
511	text-transform: uppercase;
512	text-align: center;
513	color: #fff;
514	cursor: pointer;
515	-webkit-transform: rotate(-90deg);
516	-moz-transform: rotate(-90deg);
517	-ms-transform: rotate(-90deg);
518	transform: rotate(-90deg);
519}
520a.button-cc2024092503105210:hover {
521	background-color: #333;
522}
523body > a.tour-cta {
524	display: block;
525}
526@media (max-width: 999px) {
527	body > a.tour-cta {
528		left: 0;
529	}
530	a.button-cc2024092503105210 {
531		left: 50%;
532	}
533	body > a.tour-cta,
534	a.button-cc2024092503105210 {
535		top: unset !important;
536		bottom: 0;
537		width: 50%;
538		-webkit-transform: rotate(0deg);
539		-moz-transform: rotate(0deg);
540		-ms-transform: rotate(0deg);
541		transform: rotate(0deg);
542		padding-bottom: 36px;
543		padding-top:  14px;
544	}
545	footer {
546		padding-bottom: 120px;
547	}
548}
549@media (max-width: 393px) {
550	body > a.tour-cta,
551	a.button-cc2024092503105210 {
552		top: unset;
553		bottom: 0;
554		padding: 0 12px 6px;
555		display:  flex;
556		justify-content: center;
557		align-items: center;
558		height: 63px;
559		font-size: 11px;
560		line-height: 16px;
561	}
562}
563
564
565
566
567
568
569/* For Gallery page - custom buttons */
570.matterport-main-div-06092025 {
571	background: #000;
572}
573.matterport-main-div-06092025 a.matterport-link-06092025 {
574    border: solid 1px #aaaaaaa1;
575    padding: 12px 22px 17px;
576    transition: 300ms;
577	display: flex;
578    max-width: 321px;
579    justify-content: center;
580    align-items: center;
581	line-height: 21px;
582	min-width: 210px;
583}
584.matterport-main-div-06092025 a.matterport-link-06092025:hover {
585    border-color: #aaa;
586}
587.matterport-main-div-06092025 .matterport-div-06092025 {
588    display: flex;
589    justify-content: center;
590    align-items: center;
591	padding: 36px 24px 81px;
592}
593.matterport-main-div-06092025 .matterport-div-06092025 a {
594    margin: 9px;
595}
596.matterport-main-div-06092025 a.matterport-link-06092025 img {
597    max-width: 21px;
598    height: auto;
599    margin-left: 6px;
600    top: 2px;
601    position: relative;
602}
603.matterport-main-div-06092025 .matterport-div-06092025 {
604    
605}
606@media (max-width: 942px){
607	.matterport-main-div-06092025 a.matterport-link-06092025 {
608		min-width: unset;
609	}
610}
611@media (max-width: 882px){
612    .matterport-main-div-06092025 .matterport-div-06092025 {
613        flex-direction: column;
614    }
615    .matterport-main-div-06092025 a.matterport-link-06092025 {
616        max-width: unset;
617        min-width: 369px;
618    }
619}
620@media (max-width: 450px){
621	.matterport-main-div-06092025 .matterport-div-06092025 {
622		padding-left: 9px;
623		padding-right: 9px;
624	}
625	.matterport-main-div-06092025 a.matterport-link-06092025 {
626		width: 81%;
627		min-width: unset;
628		max-width: 260px;
629		padding: 7px 12px 11px;
630	}
631}
632
633
634
635
636
637/* footer edit */
638footer .cc202506abc12101510 {
639    margin-right: 0 !important;
640}
641footer .cc202506abc12101510 .logos > div {
642    margin-right: 0 !important;
643    max-width: 140px;
644    display: flex !important;
645    flex-direction: column;
646    justify-content: space-between;
647}
648footer .cc202506abc12101510 .logos .aditionals-1 {
649    display: flex !important;
650    max-width: 180px !important;
651    width: 630px;
652}
653footer .cc202506abc12101510 .logos {
654    display: flex;
655}
656footer .cc202506abc12101510 .logos .aditionals-1 img {
657    width: 100%;
658}
659footer .cc202506abc12101510 .logos .management img {
660    top: -24px;
661    position: relative;
662}
663footer .cc202506abc12101510 .logos .aditionals-1 img {
664    top: -18px;
665    position: relative;
666}
667@media (max-width: 1020px) {
668    footer .cc202506abc12101510 .logos {
669        flex-direction: column;
670    }
671    footer .cc202506abc12101510 .logos > div > p {
672        line-height: 18px;
673        margin-bottom: 9px;
674    }
675    footer .cc202506abc12101510 .logos .management img {
676        top: 0;
677    }
678    footer .cc202506abc12101510 .logos .aditionals-1 img {
679        top: -3px;
680    }
681    footer .cc202506abc12101510 .logos > div {
682        margin-top: 39px !important;
683    }
684    footer .cc202506abc12101510 .logos > div:first-child {
685        margin-top: 0 !important;
686    }
687}</style><style class="wpcode-css-snippet">.two-image-section .image-wrap img {
688    height: auto;
689}
690.two-image-section .image-wrap {
691    margin-bottom:  39px;
692}
693@media (max-width: 760px) {
694    .two-image-section .image-wrap {
695        max-width: 96%;
696    }
697    .two-image-section .image-wrap img.lg-img {
698        width: 63% !important;
699    }
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878</head>
879<body class="wp-singular page-template page-template-template-faq page-template-template-faq-php page page-id-1263 wp-theme-1220jackson" >
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887
888<header>
889	<a class="apply">Tour</a>
890	<a href="/" class="logo"><img width="1800" height="962" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='1800'%20height='962'%20viewBox='0%200%201800%20962'%3E%3C/svg%3E" class="perfmatters-lazy" data-src="https://thejaxchicago.com/wp-content/uploads/2020/01/TheJax_Logos_Primary_White-1800x962.png" /></a>
891	<ul id="menu-navigation" class="menu"><li id="menu-item-1278" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-1278"><a href="https://cagan.securecafe.com/onlineleasing/1220-w-jackson-blvd/floorplans">Live Availability</a></li>
892<li id="menu-item-1279" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1279"><a href="https://thejaxchicago.com/living/">Living</a></li>
893<li id="menu-item-1280" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1280"><a href="https://thejaxchicago.com/gallery/">Gallery</a></li>
894<li id="menu-item-1281" class="right-side-main-menu menu-item menu-item-type-custom menu-item-object-custom menu-item-1281"><a href="https://cagan.securecafe.com/residentservices/1220-w-jackson-blvd/userlogin.aspx">Residents</a></li>
895<li id="menu-item-1282" class="right-side-main-menu faq-main-menu menu-item menu-item-type-post_type menu-item-object-page current-menu-item page_item page-item-1263 current_page_item menu-item-1282"><a href="https://thejaxchicago.com/faq/" aria-current="page">FAQs</a></li>
896<li id="menu-item-1283" class="right-side-main-menu menu-item menu-item-type-post_type menu-item-object-page menu-item-1283"><a href="https://thejaxchicago.com/contact/">Contact</a></li>
897<li id="menu-item-1284" class="right-side-main-menu menu-item menu-item-type-post_type menu-item-object-page menu-item-1284"><a href="https://thejaxchicago.com/neighborhood/">Neighborhood</a></li>
898</ul>	<a class="mobile-menu-btn">menu<span></span></a>
899	<a class="address" href="https://calendly.com/d/dhm-8cj-fkr/the-jax-1220-w-jackson-blvd">1220 W Jackson Chicago, IL 60607</a>
900</header>
901<!-- Start of HubSpot Embed Code -->
902<script type="text/javascript" id="hs-script-loader" async defer src="//js.hs-scripts.com/2939252.js"></script>
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904	</div><a class="tour-cta" href="https://calendly.com/d/dhm-8cj-fkr/the-jax-1220-w-jackson-blvd">Schedule a Tour</a>	<div class="hero-sec full-height-hero perfmatters-lazy" style=" background-position: " data-bg="https://thejaxchicago.com/wp-content/uploads/2025/06/08_Model_LivingRoom1-min.jpg" >
905		<h1>Frequently Asked Questions</h1>
906		<a href="#explore" class="scroll"></a>
907	</div>
908
909
910
911	<!-- FAQ section -->
912	<div id="explore" class="faq-main-cont">
913		<div class="the-faq-cont">
914			
915							<div class="faq-group faq-group-1">
916					<div class="faq-group-title">
917						<h3>Basic Information</h3>
918					</div>
919					<div class="the-faqs">
920													<div class="faq-item">
921								<div class="faq-item-q">
922									<h4>Where is the Jax Chicago located?</h4>
923								</div>
924								<div class="faq-item-a">
925									<ul>
926<li>Jax Chicago is located at: <strong>1220 W. Jackson, Chicago, IL. 60607</strong></li>
927</ul>
928								</div>
929							</div>
930													<div class="faq-item">
931								<div class="faq-item-q">
932									<h4>What are the leasing office hours?</h4>
933								</div>
934								<div class="faq-item-a">
935									<ul>
936<li><strong>Monday–Friday:</strong> by appointment</li>
937<li><strong>Saturday:</strong> by appointment</li>
938<li><strong>Sunday:</strong> by appointment</li>
939</ul>
940								</div>
941							</div>
942											</div>
943				</div>
944						
945			
946							<div class="faq-group faq-group-2">
947					<div class="faq-group-title">
948						<h3>Touring</h3>
949					</div>
950					<div class="the-faqs">
951													<div class="faq-item">
952								<div class="faq-item-q">
953									<h4>Can I schedule a tour online?</h4>
954								</div>
955								<div class="faq-item-a">
956									<p>Yes. Tours can be scheduled through the website or by contacting the leasing team. Walk-ins are welcome, but <strong>appointments receive priority</strong>. Scheduling in advance is recommended.</p>
957								</div>
958							</div>
959													<div class="faq-item">
960								<div class="faq-item-q">
961									<h4>Do you offer self-guided tours?</h4>
962								</div>
963								<div class="faq-item-a">
964									<p>No. Only <strong>guided tours with a leasing team member</strong> are offered.</p>
965								</div>
966							</div>
967													<div class="faq-item">
968								<div class="faq-item-q">
969									<h4>How long should I set aside for a tour?</h4>
970								</div>
971								<div class="faq-item-a">
972									<p>Approximately 1 hour.</p>
973<p>Tour includes:</p>
974<ul>
975<li>Select residences</li>
976<li>Designer finish packages</li>
977<li>Amenity experiences</li>
978<li>Current leasing incentives</li>
979</ul>
980<p>The community features <strong>10,000+ square feet of indoor and outdoor amenities across two levels</strong>.</p>
981								</div>
982							</div>
983													<div class="faq-item">
984								<div class="faq-item-q">
985									<h4>Where can I park for a tour?</h4>
986								</div>
987								<div class="faq-item-a">
988									<p>Street parking in plentiful, then check in at the Leasing Gallery.</p>
989								</div>
990							</div>
991											</div>
992				</div>
993			
994			
995							<div class="faq-group faq-group-3">
996					<div class="faq-group-title">
997						<h3>Lease Terms &amp; Fees</h3>
998					</div>
999					<div class="the-faqs">
1000													<div class="faq-item">
1001								<div class="faq-item-q">
1002									<h4>Do you offer flexible lease terms?</h4>
1003								</div>
1004								<div class="faq-item-a">
1005									<p>Yes.</p>
1006<ul>
1007<li>Best rates and specials are available on <strong>12–18 month leases</strong></li>
1008<li><strong>Shorter terms may be available at a premium</strong></li>
1009</ul>
1010								</div>
1011							</div>
1012													<div class="faq-item">
1013								<div class="faq-item-q">
1014									<h4>When is rent due?</h4>
1015								</div>
1016								<div class="faq-item-a">
1017									<p>Rent is due on the <strong>1st of each month</strong>.</p>
1018<p>Payment methods via the thejaxchicago.com:</p>
1019<ul>
1020<li>Bank draft</li>
1021<li>Credit card</li>
1022<li>Debit card</li>
1023</ul>
1024								</div>
1025							</div>
1026													<div class="faq-item">
1027								<div class="faq-item-q">
1028									<h4>Can I pay rent with a credit card?</h4>
1029								</div>
1030								<div class="faq-item-a">
1031									<p>Yes. Payments can be made through the <strong>thejaxchicago.com</strong>, though a processing fee may apply.</p>
1032								</div>
1033							</div>
1034													<div class="faq-item">
1035								<div class="faq-item-q">
1036									<h4>What is included in the monthly rent?</h4>
1037								</div>
1038								<div class="faq-item-a">
1039									<p>Monthly rent includes:</p>
1040<ul>
1041<li>Access to 9th and 10th floor amenity spaces</li>
1042<li>Resident events</li>
1043</ul>
1044<p>Additional services such as <strong>assigned parking</strong> cost extra.</p>
1045								</div>
1046							</div>
1047													<div class="faq-item">
1048								<div class="faq-item-q">
1049									<h4>Are utilities included?</h4>
1050								</div>
1051								<div class="faq-item-a">
1052									<p>Utilities are <strong>not included in base rent</strong>.</p>
1053<p>Residents are billed a monthly bundled service fee that covers water, sewer, gas, trash and recycling. The rate is $70 for a 1 Bedroom, $95 for a one bedroom and $120 for a two bedroom.</p>
1054								</div>
1055							</div>
1056													<div class="faq-item">
1057								<div class="faq-item-q">
1058									<h4>Additional monthly fees residents may pay</h4>
1059								</div>
1060								<div class="faq-item-a">
1061									<p>Possible monthly fees include:</p>
1062<ul>
1063<li>Assigned parking (varies by location/type)</li>
1064<li>Pet rent &amp; pet screening fees</li>
1065</ul>
1066								</div>
1067							</div>
1068													<div class="faq-item">
1069								<div class="faq-item-q">
1070									<h4>Is renter’s insurance required?</h4>
1071								</div>
1072								<div class="faq-item-a">
1073									<ul>
1074<li>Yes. All residents must maintain <strong>
1074renters insurance throughout the lease term</strong>.</li>
1075</ul>
1076								</div>
1077							</div>
1078													<div class="faq-item">
1079								<div class="faq-item-q">
1080									<h4>Additional charges when signing a lease</h4>
1081								</div>
1082								<div class="faq-item-a">
1083									<ul>
1084<li><strong>Application Fee:</strong> $75 per applicant (18+)</li>
1085<li><strong>Administration Fee:</strong> $500 (non refundable due on approrval)</li>
1086</ul>
1087								</div>
1088							</div>
1089											</div>
1090				</div>
1091						
1092			
1093							<div class="faq-group faq-group-4">
1094					<div class="faq-group-title">
1095						<h3>Parking &amp; Storage</h3>
1096					</div>
1097					<div class="the-faqs">
1098													<div class="faq-item">
1099								<div class="faq-item-q">
1100									<h4>Is parking available?</h4>
1101								</div>
1102								<div class="faq-item-a">
1103									<p>Yes. Assigned parking is available in the on-site starting at: <strong>$300/month.</strong></p>
1104								</div>
1105							</div>
1106													<div class="faq-item">
1107								<div class="faq-item-q">
1108									<h4>Guest parking</h4>
1109								</div>
1110								<div class="faq-item-a">
1111									<ul>
1112<li>Plentiful street parking available</li>
1113<li>First-come, first-served</li>
1114</ul>
1115								</div>
1116							</div>
1117													<div class="faq-item">
1118								<div class="faq-item-q">
1119									<h4>EV charging</h4>
1120								</div>
1121								<div class="faq-item-a">
1122									<p>EV parking spaces available starting at: <strong>$300/month</strong>.</p>
1123								</div>
1124							</div>
1125													<div class="faq-item">
1126								<div class="faq-item-q">
1127									<h4>Bike storage</h4>
1128								</div>
1129								<div class="faq-item-a">
1130									<p>Secure access-controlled bike storage available.</p>
1131<p>Cost: <strong>$10/month.</strong></p>
1132								</div>
1133							</div>
1134											</div>
1135				</div>
1136			
1137			
1138							<div class="faq-group faq-group-5">
1139					<div class="faq-group-title">
1140						<h3>Pets</h3>
1141					</div>
1142					<div class="the-faqs">
1143													<div class="faq-item">
1144								<div class="faq-item-q">
1145									<h4>Is Jax pet friendly?</h4>
1146								</div>
1147								<div class="faq-item-a">
1148									<p>Yes. Dogs and cats are welcome.</p>
1149								</div>
1150							</div>
1151													<div class="faq-item">
1152								<div class="faq-item-q">
1153									<h4>Pet policy</h4>
1154								</div>
1155								<div class="faq-item-a">
1156									<ul>
1157<li><strong>Some breed restrictions please inquire</strong></li>
1158<li>Pet screening required for pets or assistance animals</li>
1159<li>Fees may apply depending on the pet.</li>
1160</ul>
1161								</div>
1162							</div>
1163											</div>
1164				</div>
1165			
1166			
1167							<div class="faq-group faq-group-6">
1168					<div class="faq-group-title">
1169						<h3>Maintenance &amp; Service Requests</h3>
1170					</div>
1171					<div class="the-faqs">
1172													<div class="faq-item">
1173								<div class="faq-item-q">
1174									<h4>Is there an on-site maintenance team?</h4>
1175								</div>
1176								<div class="faq-item-a">
1177									<p>Yes. Jax Chicago has a <strong>dedicated on-site maintenance team</strong>.</p>
1178								</div>
1179							</div>
1180													<div class="faq-item">
1181								<div class="faq-item-q">
1182									<h4>How do residents submit maintenance requests?</h4>
1183								</div>
1184								<div class="faq-item-a">
1185									<p>Requests can be submitted <strong>24/7 through thejaxchicago.com or call 24/7 emergency maintenance hotline at 708-780-5431</strong></p>
1186								</div>
1187							</div>
1188													<div class="faq-item">
1189								<div class="faq-item-q">
1190									<h4>What happens during emergencies?</h4>
1191								</div>
1192								<div class="faq-item-a">
1193									<ul>
1194<li><strong>Call 911 for life-threatening emergencies</strong></li>
1195<li>For other issues (lockouts, leaks, security concerns), 24/7 maintenance hotline is available at 708-780-5431</li>
1196</ul>
1197								</div>
1198							</div>
1199													<div class="faq-item">
1200								<div class="faq-item-q">
1201									<h4>What if a resident locks themselves out?</h4>
1202								</div>
1203								<div class="faq-item-a">
1204									<p>Residents can <strong>call 24/7 emergency maintenance hotline at 708-780-5431</strong></p>
1205								</div>
1206							</div>
1207											</div>
1208				</div>
1209						
1210			
1211							<div class="faq-group faq-group-7">
1212					<div class="faq-group-title">
1213						<h3>Move-In</h3>
1214					</div>
1215					<div class="the-faqs">
1216													<div class="faq-item">
1217								<div class="faq-item-q">
1218									<h4>Do you offer moving assistance?</h4>
1219								</div>
1220								<div class="faq-item-a">
1221									<p>Jax Chicago does not provide moving services but offers:</p>
1222<ul>
1223<li>Elevator scheduling</li>
1224<li>Move-in instructions</li>
1225<li>On-site support from management staf</li>
1226</ul>
1227								</div>
1228							</div>
1229													<div class="faq-item">
1230								<div class="faq-item-q">
1231									<h4>What security does the building provide?</h4>
1232								</div>
1233								<div class="faq-item-a">
1234									<p>Security features include:</p>
1235<ul>
1236<li>Controlled access entry</li>
1237<li>Smart home technology</li>
1238<li>24/7 maintenance</li>
1239<li>Surveillance cameras in common areas.</li>
1240</ul>
1241								</div>
1242							</div>
1243											</div>
1244				</div>
1245			
1246			
1247							<div class="faq-group faq-group-8">
1248					<div class="faq-group-title">
1249						<h3>Miscellaneous</h3>
1250					</div>
1251					<div class="the-faqs">
1252													<div class="faq-item">
1253								<div class="faq-item-q">
1254									<h4>Do you work with apartment locators?</h4>
1255								</div>
1256								<div class="faq-item-a">
1257									<p>Yes.</p>
1258<p>Locators must <strong>register the referral before the prospect’s first contact or visit</strong> to receive credit.</p>
1259								</div>
1260							</div>
1261													<div class="faq-item">
1262								<div class="faq-item-q">
1263									<h4>Resident referral program</h4>
1264								</div>
1265								<div class="faq-item-a">
1266									<p>Residents can refer friends, family, or colleagues and receive a reward when they sign a lease. Incentives vary.</p>
1267								</div>
1268							</div>
1269											</div>
1270				</div>
1271						
1272		</div>
1273	</div>
1274
1275<footer>
1276        <div class="wrapper">
1277            <div class="left-col">
1278                <div class="address">
1279                    <a href="https://calendly.com/d/dhm-8cj-fkr/the-jax-1220-w-jackson-blvd" target="_blank">1220 W Jackson Chicago, IL 60607</a>
1280                </div>
1281                <div class="contact-info">
1282                    <a href="mailto:[email protected]">[email protected]</a>
1283                    </br>
1284                    <a href="tel:312-888-2905">312-888-2905</a>
1285                </div>
1286                <div class="social">
1287                    <a href="https://www.facebook.com/TheJaxChicago" target="_blank">Facebook</a>
1288                    </br>
1289                    <a href="https://www.instagram.com/thejaxchicago/" target="_blank">Instagram</a>
1290                    <img width="160" height="42" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='160'%20height='42'%20viewBox='0%200%20160%2042'%3E%3C/svg%3E" class="perfmatters-lazy" data-src="https://thejaxchicago.com/w
1290p-content/uploads/2020/01/[email protected]" />
1291                </div>
1292            </div>
1293            <div class="right-col cc202506abc12101510">
1294                <div class="logos">
1295                    <div class="lease">
1296                        <p>Exclusively leased by</p>
1297                        <img width="625" height="428" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='625'%20height='428'%20viewBox='0%200%20625%20428'%3E%3C/svg%3E" class="perfmatters-lazy" data-src="https://thejaxchicago.com/wp-content/uploads/2022/03/small-Rentlife_VerticalLogo_Option2_25x.png" />
1298                    </div>
1299                    <div class="management">
1300                        <p>Professionally managed by</p>
1301                        <img width="200" height="80" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='200'%20height='80'%20viewBox='0%200%20200%2080'%3E%3C/svg%3E" class="perfmatters-lazy" data-src="https://thejaxchicago.com/wp-content/uploads/2020/02/cagan-logo.png" />
1302                    </div>
1303					<div class="aditionals-1">
1304                        <p></p>
1305                        <img width="467" height="111" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='467'%20height='111'%20viewBox='0%200%20467%20111'%3E%3C/svg%3E" class="perfmatters-lazy" data-src="https://thejaxchicago.com/w
1305p-content/uploads/2025/06/MZCapitalPartners-resized.jpg" />
1306                    </div>
1307                </div>
1308                <div class="bottom">
1309                    <div class="legal">
1310                        <p>© 2026 All rights reserved.</p>
1311							<a href="https://thejaxchicago.com/privacy-policy/" >Privacy Policy</a>
1312							<span> | </span>
1313							<a href="https://thejaxchicago.com/terms-of-use/" >Terms of Use</a>
1314								<span> | </span>
1315							<a href="https://thejaxchicago.com/cookie-policy/" >Cookie Policy</a>
1316                    </div>
1317                </div>
1318            </div>
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1320                <img src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='0'%20height='0'%20viewBox='0%200%200%200'%3E%3C/svg%3E" class="perfmatters-lazy" data-src="/wp-content/themes/1220jackson/images/up-arrow-black.svg" />
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1322            </div>
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1328<div class="c-message_kit__background c-message_kit__background--hovered p-message_pane_message__message c-message_kit__message" role="presentation" data-qa="message_container" data-qa-unprocessed="false" data-qa-placeholder="false">
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1330<div class="c-message_kit__actions c-message_kit__actions--above">
1331<div class="c-message_kit__gutter">
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1338<div id="message-list_1773671386.192249">
1339<div>
1340<div>
1341<div>
1342<div>
1343<div>
1344<div>
1345<div>
1346<div>
1347<div>
1348<div>
1349<h1>Limited availability —</h1>
1350<h1>
1350secure your new home</h1>
1351<h1>today! Call the leasing team</h1>
1352<h1>for additional information!</h1>
1353</div>
1354</div>
1355</div>
1356</div>
1357</div>
1358</div>
1359</div>
1360</div>
1361</div>
1362</div>
1363</div>
1364</div>
1365</div>
1366</div>
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1369</div>
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1389<p>&nbsp;</p>
1390<p>&nbsp;</p>
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