1;(function () {// LICENSE_CODE ZON 2 'use strict'; /*jslint browser:true, es6:true, node:true, react:true*/function _slicedToArray(r, e) {return _arrayWithHoles(r) || _iterableToArrayLimit(r, e) || _unsupportedIterableToArray(r, e) || _nonIterableRest();}function _nonIterableRest() {throw new TypeError("Invalid attempt to destructure non-iterable instance.\nIn order to be iterable, non-array objects must have a [Symbol.iterator]() method.");}function _unsupportedIterableToArray(r, a) {if (r) {if ("string" == typeof r) return _arrayLikeToArray(r, a);var t = {}.toString.call(r).slice(8, -1);return "Object" === t && r.constructor && (t = r.constructor.name), "Map" === t || "Set" === t ? Array.from(r) : "Arguments" === t || /^(?:Ui|I)nt(?:8|16|32)(?:Clamped)?Array$/.test(t) ? _arrayLikeToArray(r, a) : void 0;}}function _arrayLikeToArray(r, a) {(null == a || a > r.length) && (a = r.length);for (var e = 0, n = Array(a); e < a; e++) n[e] = r[e];return n;}function _iterableToArrayLimit(r, l) {var t = null == r ? null : "undefined" != typeof Symbol && r[Symbol.iterator] || r["@@iterator"];if (null != t) {var e,n,i,u,a = [],f = !0,o = !1;try {if (i = (t = t.call(r)).next, 0 === l) {if (Object(t) !== t) return;f = !1;} else for (; !(f = (e = i.call(t)).done) && (a.push(e.value), a.length !== l); f = !0);} catch (r) {o = !0, n = r;} finally {try {if (!f && null != t["return"] && (u = t["return"](), Object(u) !== u)) return;} finally {if (o) throw n;}}return a;}}function _arrayWithHoles(r) {if (Array.isArray(r)) return r;}function _typeof(o) {"@babel/helpers - typeof";return _typeof = "function" == typeof Symbol && "symbol" == typeof Symbol.iterator ? function (o) {return typeof o;} : function (o) {return o && "function" == typeof Symbol && o.constructor === Symbol && o !== Symbol.prototype ? "symbol" : typeof o;}, _typeof(o);} 3 var define; 4 var is_node = (typeof module === "undefined" ? "undefined" : _typeof(module)) == 'object' && module.exports; 5 if (is_node) 6 define = require('../../../util/require_node.js').define(module, '..');else 7 8 define = self.define; 9 define(['react', '/www/hola/pub/ui/use_scroll_by_hash.ts', 10 '/www/hola/pub/context.js', '/www/hola/pub/util.js', 11 '/www/hola/pub/support_lib.js', 12 'react-router-dom'], 13 function (React, _ref, context, www_util, support_lib, 14 RRD) 15 {var use_scroll_by_hash = _ref.use_scroll_by_hash; 16 var E = {}; 17 var App_context = context.App_context; 18 var useState = React.useState,useContext = React.useContext,useEffect = React.useEffect,Fragment = React.Fragment; 19 var Link = RRD.Link; 20 21 var faq_items = { 22 'ios-cancel': /*#__PURE__*/React.createElement("p", null, "Cancellations are done via the App Store application. See ", /*#__PURE__*/ 23 24 React.createElement("a", { href: "https://support.apple.com/en-il/HT202039" }, "Apple's instructions" 25 ), ".", /*#__PURE__*/ 26 React.createElement("br", null), "Please note that In-app purchases that were already made are non-refundable due to Apple's terms of service." 27 28 29 ), 30 'ios-pay': /*#__PURE__*/React.createElement("p", null, "Payment is done using the built in iTunes In-App Purchase." 31 ), 32 'ios-dup_charge': /*#__PURE__*/React.createElement("p", null, "You might have subscribed on two different platforms. The Hola service is provided for each platform individually. Thus, if you registered on two platforms there will be two payments.", /*#__PURE__*/ 33 34 35 36 React.createElement("br", null), "Otherwise, for refund related claims, you should contact Apple Support. However; if there was a problem with the subscription duration, then please please contact our", 37 38 39 ' ', /*#__PURE__*/ 40 React.createElement("a", { href: "/premium_support" }, "support team"), ".", ' ', "You must attach to your email both the iTunes invoice, and the mail you used to register to Hola." 41 42 43 ), 44 'ios-still_free': /*#__PURE__*/React.createElement(Fragment, null, /*#__PURE__*/ 45 React.createElement("p", null, "If you purchased a subscription and you are still not a Premium user, please make sure that your payment has been successfully authorized.", /*#__PURE__*/ 46 47 48 React.createElement("br", null), "If your payment is successfully authorized and you are still not a Premium user, please try the following:" 49 50 51 ), /*#__PURE__*/ 52 React.createElement("ul", null, /*#__PURE__*/ 53 React.createElement("li", null, "Sign out from your account on Hola's App, close the background Hola App, and then launch it again, and try to log in again." 54 55 56 ), /*#__PURE__*/ 57 React.createElement("li", null, "Make sure the account you are trying to use is the same account you registered with.", /*#__PURE__*/ 58 59 60 React.createElement("br", null), /*#__PURE__*/ 61 React.createElement("strong", null, "Please note: "), "The Hola service is provided for each platform individually. If you have an account on one platform, it will not work on another platform, therefore; you need to buy another account if you want to use another platform." 62 63 64 65 ), /*#__PURE__*/ 66 React.createElement("li", null, "For the rest of the issues, contact our ", /*#__PURE__*/ 67 68 React.createElement("a", { href: "/premium_support" }, "support team"), "." 69 ) 70 ) 71 ), 72 'ios-stop': /*#__PURE__*/React.createElement("p", null, "Premium accounts which were subscribed using iOS devices are not automatically renewed at the end of the subscription period." 73 74 75 ), 76 'ios-multi_devices': /*#__PURE__*/React.createElement("p", null, "The Hola service is provided for each platform individually. If you have a subscription on one platform, it will not work on another platform, therefore; you need to buy another subscription if you want to use Hola on an extra platform." 77 78 79 80 81 ), 82 'ios-social': /*#__PURE__*/React.createElement("p", null, "Choose the prefered social network after you click \"Sign up\" on the top right of the page." 83 ), 84 'android-cancel': /*#__PURE__*/React.createElement("p", null, "To uninstall Hola, go to Google Play, search for Hola PLUS Proxy, click ", /*#__PURE__*/ 85 86 React.createElement("strong", null, "cancel"), " payments to stop the automatic payments to Hola. The
86n uninstall the App.", /*#__PURE__*/ 87 React.createElement("br", null), "Check ", /*#__PURE__*/ 88 React.createElement("a", { href: "https://support.google.com/googleplay/answer/7018481" }, "Google Play subscription cancellation support" 89 ), " for more information." 90 91 ), 92 'android-pay': /*#__PURE__*/React.createElement("p", null, "Your payment method on Google Play."), 93 'android-dup_charge': /*#__PURE__*/React.createElement(Fragment, null, /*#__PURE__*/ 94 React.createElement("p", null, "In case you saw two payments on your payment method, please consider the following:" 95 ), /*#__PURE__*/ 96 React.createElement("ul", null, /*#__PURE__*/ 97 React.createElement("li", null, "You might have subscribed on two different platforms. The Hola service is provided for each platform individually. Thus, if you registered on two platforms there will be two payments." 98 99 100 101 ), /*#__PURE__*/ 102 React.createElement("li", null, "If you registered on one platform only, but still you see two payments, please contact our ", /*#__PURE__*/ 103 104 105 React.createElement("a", { href: "/premium_support" }, "support team"), "." 106 ) 107 ) 108 ), 109 'android-still_free': /*#__PURE__*/React.createElement(Fragment, null, /*#__PURE__*/ 110 React.createElement("p", null, "If you purchased a subscription and you are still not a Premium user, please make sure that your payment has been successfully authorized.", /*#__PURE__*/ 111 112 113 React.createElement("br", null), "If your payment is successfully authorized and you are still not a Premium user, please try the following:" 114 115 116 ), /*#__PURE__*/ 117 React.createElement("ul", null, /*#__PURE__*/ 118 React.createElement("li", null, "Sign out from your account on Hola's App, close the background Hola App, and then launch it again, and try to log in again." 119 120 121 ), /*#__PURE__*/ 122 React.createElement("li", null, "Make sure the account you are trying to use is the same account you registered with.", /*#__PURE__*/ 123 124 React.createElement("br", null), /*#__PURE__*/ 125 React.createElement("strong", null, "Please note: "), "The Hola service is provided for each platform individually. If you have an account on one platform, it will not work on another platform, therefore; you need to buy another account if you want to use another platform." 126 127 128 129 ), /*#__PURE__*/ 130 React.createElement("li", null, "For the rest of the issues, contact our ", /*#__PURE__*/ 131 132 React.createElement("a", { href: "/premium_support" }, "support team"), "." 133 ) 134 ) 135 ), 136 'android-stop': /*#__PURE__*/React.createElement("p", null, "Go to Google Play, search for Hola PLUS Proxy, click ", /*#__PURE__*/ 137 138 React.createElement("strong", null, "cancel"), " payments." 139 ), 140 'android-multi_devices': /*#__PURE__*/React.createElement("p", null, "The Hola service is provided for each platform individually. If you have a subscription on one platform, it will not work on another platform, therefore; you need to buy another subscription if you want to use Hola on an extra platform." 141 142 143 144 145 ), 146 'android-social': /*#__PURE__*/React.createElement("p", null, "Choose the prefered social network after you click \"Sign up\" on the top right of the page." 147 ), 148 'pc-cancel': /*#__PURE__*/React.createElement("p", null, "To cancel your account, go to ", /*#__PURE__*/React.createElement(Link, { to: "/cp" }, "your account page" 149 ), "."), 150 'pc-pay': /*#__PURE__*/React.createElement("p", null, "Using major credit cards or PayPal if you sign up on desktop - or using iTunes/Google play if you sign up on mobile." 151 152 153 ), 154 'pc-dup_charge': /*#__PURE__*/React.createElement(Fragment, null, /*#__PURE__*/ 155 React.createElement("p", null, "In case you saw two payments on your payment method, please consider the following:" 156 ), /*#__PURE__*/ 157 React.createElement("ul", null, /*#__PURE__*/ 158 React.createElement("li", null, "You might have subscribed on two different platforms. The Hola service is provided for each platform individually. Thus, if you registered on two platforms there will be tw
158o payments." 159 160 161 162 ), /*#__PURE__*/ 163 React.createElement("li", null, "If you registered on one platform only, but still you see two payments, please contact our ", /*#__PURE__*/ 164 165 166 React.createElement("a", { href: "/premium_support" }, "support team"), "." 167 ) 168 ) 169 ), 170 'pc-still_free': /*#__PURE__*/React.createElement(Fragment, null, /*#__PURE__*/ 171 React.createElement("p", null, "If you purchased a subscription and you are still not a Premium user, please make sure that your payment has been successfully authorized.", /*#__PURE__*/ 172 173 174 React.createElement("br", null), "If your payment is successfully authorized and you are still not a Premium user, please try the following:" 175 176 177 ), /*#__PURE__*/ 178 React.createElement("ul", null, /*#__PURE__*/ 179 React.createElement("li", null, "Sign out from your Hola's account, and try to log in again." 180 181 ), /*#__PURE__*/ 182 React.createElement("li", null, "Make sure the account you are trying to use is the same account you registered with.", /*#__PURE__*/ 183 184 185 React.createElement("br", null), /*#__PURE__*/ 186 React.createElement("strong", null, "Please note:"), " The Hola service is provided for each platform individually. If you have an account on one platform, it will not work on another platform, therefore; you need to buy another account if you want to use another platform." 187 188 189 190 ), /*#__PURE__*/ 191 React.createElement("li", null, "For the rest of the issues, contact our ", /*#__PURE__*/ 192 193 React.createElement("a", { href: "/premium_support" }, "support team"), "." 194 ) 195 ) 196 ), 197 'pc-multi_devices': /*#__PURE__*/React.createElement("p", null, "The Hola service is provided for each platform individually. If you have a subscription on one platform, it will not work on another platform, therefore; you need to buy another subscription if you want to use Hola on an extra platform." 198 199 200 201 202 ), 203 'pc-social': /*#__PURE__*/React.createElement("p", null, "Choose the prefered social network after you click \"Sign up\" on the top right of the page." 204 ), 205 'refund-policy': /*#__PURE__*/React.createElement(Fragment, null, /*#__PURE__*/ 206 React.createElement("p", null, "Hola offers a suite of services, including a free product, with restrictions. In order to have unlimited online access, Hola's Premium product is the one for you. Should you want to cancel your subscription to Hola Premium, you can do so at any time." 207 208 209 ), /*#__PURE__*/ 210 React.createElement("p", null, "Once your account passes its expiration date, your subscription will be automatically renewed. If you have canceled the auto-renewal, you will need to resubscribe to our services to continue using them. Sometimes we have to state the obvious :)" 211 212 213 ), /*#__PURE__*/ 214 React.createElement("p", null, "Your satisfaction is of course important to us. If you've not used Hola Premium, at all, for up to 14 days after purchase, you will be eligible for a refund." 215 216 ), /*#__PURE__*/ 217 React.createElement("p", null, "If you've used Hola Premium, and you don't want Premium anymore, you can cancel and keep what's left of what you've paid for. You'll remain Premium until your next payment is due - which is when your cancellation will kick in." 218 219 220 ), /*#__PURE__*/ 221 React.createElement("p", null, "Here are our instructions on how to ", /*#__PURE__*/ 222 React.createElement("a", { href: "/support/billing#cancel_recurring" }, "cancel a recurring subscription" 223 ), "."), /*#__PURE__*/ 224 React.createElement("p", null, "While our policy allows customers to use Hola risk-free, we must also protect ourselves from fraud. Therefore, we reserve the right, at our sole discretion, to limit or deny refund requests." 225 226 ), /*#__PURE__*/ 227 React.createElement("p", null, "iOS payments are processed directly through Apple (instead of Hola), hence, we are unable to offer refunds for in-app purchases made with your Apple account. More information can be found in Apple's refund policy: ", /*#__PURE__*/ 228 229 230 React.createElement("a", { href: "https://support.apple.com/HT204084" }, 231 "https://support.apple.com/HT204084")) 232 ) 233 }; 234 235 E.Root = function Faq(props) { 236 var _useContext = useContext(App_context),user = _useContext.user;
237 var _useState = useState(''),_useState2 = _slicedToArray(_useState, 2),q = _useState2[0],set_q = _useState2[1]; 238 useEffect(function () { 239 www_util.perr_www_visit({ id: 'www_faq_billing_visit', user: user }); 240 }, []); 241 use_scroll_by_hash(); 242 return /*#__PURE__*/React.createElement("div", { className: "hola_faq" }, /*#__PURE__*/ 243 React.createElement(support_lib.Search, { q: q, show_results: false, 244 on_change: function on_change(ev) {return set_q(ev.target.value);}, 245 on_clear: function on_clear() {return set_q('');} }), /*#__PURE__*/ 246 React.createElement(support_lib.Faq_page, { q: q, content: faq_items, 247 entries: support_lib.faq_billing_entries }) 248 ); 249 }; 250 251 return E; 252 });})(); 253//# sourceMappingURL=faq_billing2.js.map
Line numbers count LF bytes from the start of the resource, as the search results do. Vendor segments are library code the classifier recognised; they are stored but not indexed. Bytes are shown as Latin1 characters, one per byte.