https://alcatraz-tickets.com/assets/PrivacyPolicy-nhKMohjA.js

1import{j as e}from"./index-BMn8_QlK.js";import{P as r}from"./PageLayout-B6qv5ulg.js";const s=()=>e.jsx(r,{title:"Privacy Policy",subtitle:"How we collect, use, and protect your personal information.",seoDescription:"Privacy policy for Alcatraz Tickets. Learn how we collect, use, and protect your personal information when booking Alcatraz Island tours.",seoPath:"/privacy-policy",children:e.jsxs("div",{className:"space-y-10",children:[e.jsx("p",{className:"text-sm text-muted-foreground",children:"Last updated: March 2026"}),e.jsxs("section",{children:[e.jsx("h2",{className:"font-display text-2xl text-foreground mb-3",children:"1. Introduction"}),e.jsxs("p",{className:"text-muted-foreground leading-relaxed",children:["Alcatraz-tickets.com, operated by ",e.jsx("strong",{className:"text-foreground",children:"Guided Tours LLC"}),' (EIN- 41-4371117) ("we," "our," or "us"), is committed to safeguarding the privacy of our website visitors and customers. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal data when you visit ',e.jsx("strong",{className:"text-foreground",children:"alcatraz-tickets.com"})," or use our booking services."]})]}),e.jsxs("section",{children:[e.jsx("h2",{className:"font-display text-2xl text-foreground mb-3",children:"2. Information We Collect"}),e.jsx("p",{className:"text-muted-foreground leading-relaxed mb-3",children:"We may collect the following types of information:"}),e.jsxs("ul",{className:"text-muted-foreground space-y-3",children:[e.jsxs("li",{children:[e.jsx("strong",{className:"text-foreground",children:"Personal Information:"})," When you make a booking, we collect your name, email address, phone number (if provided), and billing address. This information is necessary to process your tour ticket purchase and send you booking confirmations."]}),e.jsxs("li",{children:[e.jsx("strong",{className:"text-foreground",children:"Payment Information:"})," Credit or debit card details and billing information are collected to process your payment. All payment data is transmitted securely using industry-standard encryption and is processed by our PCI-compliant payment processor. We do not store your full card number on our servers."]}),e.jsxs("li",{children:[e.jsx("strong",{className:"text-foreground",children:"Usage Data:"})," We automatically collect certain information when you visit our website, including your IP address, browser type and version, device type, operating system, referring URL, pages visited, time spent on pages, and other diagnostic data."]}),e.jsxs("li",{children:[e.jsx("strong",{className:"text-foreground",children:"Cookies and Tracking Technologies:"})," We use cookies, web beacons, and similar technologies to enhance your browsing experience, remember your preferences, analyze site traffic, and improve our services. You can manage cookie preferences through your browser settings."]})]})]}),e.jsxs("section",{children:[e.jsx("h2",{className:"font-display text-2xl text-foreground mb-3",children:"3. How We Use Your Information"}),e.jsx("p",{className:"text-muted-foreground leading-relaxed mb-3",children:"We use the information we collect for the following purposes:"}),e.jsxs("ul",{className:"text-muted-foreground space-y-1.5 list-disc pl-5",children:[e.jsx("li",{children:"To process, confirm, and fulfill your tour ticket bookings"}),e.jsx("li",{children:"To send booking confirmations, e-tickets, and important tour updates via email"}),e.jsx("li",{children:"To respond to your customer service inquiries and support requests"}),e.jsx("li",{children:"To process refunds and cancellation requests"}),e.jsx("li",{children:"To improve our website, services, and overall user experience"}),e.jsx("li",{children:"To detect, prevent, and address fraud or other security issues"}),e.jsx("li",{children:"To comply with legal obligations and enforce our terms of service"})]})]}),e.jsxs("section",{children:[e.jsx("h2",{className:"font-display text-2xl text-foreground mb-3",children:"4. Information Sharing and Disclosure"}),e.jsx("p",{className:"text-muted-foreground leading-relaxed mb-3",children:"We value your privacy and do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share your information only in the following circumstances:"}),e.jsxs("ul",{className:"text-muted-foreground space-y-1.5 list-disc pl-5",children:[e.jsxs("li",{children:[e.jsx("strong",{className:"text-foreground",children:"Service Providers:"})," With trusted third-party partners who assist us in operating our website, processing payments, and delivering services — all of whom are contractually required to keep your information confidential."]}),e.jsxs("li",{children:[e.jsx("strong",{className:"text-foreground",children:"Tour Operators:"})," With the tour operator to fulfill your booking and ensure you receive your tour experience."]}),e.jsxs("li",{children:[e.jsx("strong",{className:"text-foreground",children:"Legal Requirements:"})," When required by law, regulation, or legal process, or to protect our rights, safety, or property."]})]})]}),e.jsxs("section",{children:[e.jsx("h2",{className:"font-display text-2xl text-foreground mb-3",children:"5. Data Security"}),e.jsx("p",{className:"text-muted-foreground leading-relaxed",children:"We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. This includes SSL/TLS encryption for data in transit, secure server infrastru

1cture, and restricted access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security."})]}),e.jsxs("section",{children:[e.jsx("h2",{className:"font-display text-2xl text-foreground mb-3",children:"6. Data Retention"}),e.jsx("p",{className:"text-muted-foreground leading-relaxed",children:"We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including satisfying legal, accounting, or reporting requirements. Booking records are typically retained for up to 3 years after the tour date for compliance and customer service purposes."})]}),e.jsxs("section",{children:[e.jsx("h2",{className:"font-display text-2xl text-foreground mb-3",children:"7. Your Rights"}),e.jsx("p",{className:"text-muted-foreground leading-relaxed mb-3",children:"Depending on your location, you may have the following rights regarding your personal data:"}),e.jsxs("ul",{className:"text-muted-foreground space-y-1.5 list-disc pl-5",children:[e.jsx("li",{children:"The right to access the personal information we hold about you"}),e.jsx("li",{children:"The right to request correction of inaccurate or incomplete data"}),e.jsx("li",{children:"The right to request deletion of your personal information"}),e.jsx("li",{children:"The right to opt out of marketing communications at any time"})]}),e.jsxs("p",{className:"text-muted-foreground leading-relaxed mt-3",children:["To exercise any of these rights, please contact us at ",e.jsx("a",{href:"mailto:[email protected]",className:"text-primary hover:underline font-medium",children:"[email protected]"}),"."]})]}),e.jsxs("section",{children:[e.jsx("h2",{className:"font-display text-2xl text-foreground mb-3",children:"8. Third-Party Links"}),e.jsx("p",{className:"text-muted-foreground leading-relaxed",children:"Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or terms of those external sites. We recommend reviewing the privacy policies of any third-party websites you visit through links on our site."})]}),e.jsxs("section",{children:[e.jsx("h2",{className:"font-display text-2xl text-foreground mb-3",children:"9. Children's Privacy"}),e.jsx("p",{className:"text-muted-foreground leading-relaxed",children:"Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13 years of age. If we become aware that we have inadvertently collected personal data from a child under 13, we will take prompt steps to delete that information from our records."})]}),e.jsxs("section",{children:[e.jsx("h2",{className:"font-display text-2xl text-foreground mb-3",children:"10. Changes to This Policy"}),e.jsx("p",{className:"text-muted-foreground leading-relaxed",children:"We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information."})]}),e.jsxs("section",{children:[e.jsx("h2",{className:"font-display text-2xl text-foreground mb-3",children:"Contact Us"}),e.jsxs("p",{className:"text-muted-foreground leading-relaxed",children:["If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at"," ",e.jsx("a",{href:"mailto:[email protected]",className:"text-primary hover:underline font-medium",children:"[email protected]"}),"."]}),e.jsx("p",{className:"text-muted-foreground mt-2 text-sm",children:"Guided Tours LLC · 276 Fifth Avenue, Suite 704 · New York, NY 10001, USA"})]})]})});export{s as default};