1<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"> 2<html> 3 <head> 4 <meta http-equiv="Content-Type" content="text/html; charset=UTF-8"/> 5 <meta http-equiv="content-type" content="text/html;charset=ISO-8859-1"> 6 <meta name="generator" content="Adobe GoLive 6"> 7 <title>Walton & Taylor Mercantile Policies</title> 8 <link rel="canonical" href="https://www.waltontaylor.com/policies.html" /> 9 <meta name="content" content="Walton & Taylor is THE place to find authentic Old west clothing, such as AUTHENTIC blue jeans and sack suits. These products are for the reenactor and historian that wants THE most accurate clothing."> 10 <meta name="keywords" content="old west, cowboys, cowboy action shooters, action shooters, sack suits, vest, traveling shirt, hats, wild west, west, gun leather, frontier, victorian, old west clothing, cowboy outfits, reenactor, reenactment, living history clothes, 19th century historical clothing, period clothing, old west clothing, reenactment clothing, old fashioned clothing, 1800 clothing, 1860 clothing, 1870 clothing, 1880 clothing, 1890 clothing, frock coat, parasol, old west period clothing, vests, frontier pants, bib shirts, tombstone clothes, steampunk"> 11 <link href="css/main_css.css" rel="stylesheet" type="text/css" media="all"> 12 </head> 13 <body bgcolor="#FBF7EE"> 14 <div align="center"> 15 <csobj csref="../waltontaylor.com.data/Components/header_main.html" h="163" occur="99" t="Component" w="1644"> 16 <div align="center"> 17 <table width="851" border="0" cellspacing="2" cellpadding="5"> 18 <tr> 19 <td width="540"> 20 <div align="center"> 21 <img src="images/page_furn/banner.jpg" alt="" height="149" width="540" border="0"/></div> 22 </td> 23 <td> 24 <div align="center"> 25 <center> 26 <font size="3" face="Arial,Helvetica,Geneva,Swiss,SunSans-Regular"><b>Walton & Taylor</b></font> 27 <center> 28 <br/> 29 <font size="2" face="Arial,Helvetica,Geneva,Swiss,SunSans-Regular">Karen Hunter<br/>PO Box 1479<br/> 30 Orofino, ID 83544</font> 31 <div align="center"> 32 <div align="center"> 33 <p><font size="2" face="Arial,Helvetica,Geneva,Swiss,SunSans-Regular"><a title="E-mail us with your questions" href="/cdn-cgi/l/email-protection#80ebe1f2e5eee8f5eef4e5f2b6b4c0e1efecaee3efed">E-mail us<br/> 34 </a>or call <b>208.305.7069</b></font></p> 35 </div> 36 </div> 37 </div> 38 </td> 39 <td> 40 <div align="center"> 41 <div align="center"> 42 <div align="center"> 43 <font size="2" face="Arial,Helvetica,Geneva,Swiss,SunSans-Regular"><b>Telephone<br/> 44 Service Hours</b></font> 45 <hr width="80%"/> 46 <font size="2" face="Arial,Helvetica,Geneva,Swiss,SunSans-Regular"><b>Monday - Friday</b><br/> 47 9:30AM-5:00 PM PST<br/> 48 (11:30-8:00 EST)<br/> 49 <b>Weekends</b> - CLOSED</font></div> 50 </div> 51 </div> 52 </td> 53 </tr> 54 </table> 55 </div> 56 </csobj> 57 <table width="960" border="0" cellspacing="0" cellpadding="0" cool="cool" gridx="8" gridy="8" height="1849" showgridx="showgridx" showgridy="showgridy" usegridx="usegridx" usegridy="usegridy"> 58 <tr height="92"> 59 <td width="7" height="92"></td> 60 <td content="content" csheight="88" width="944" height="92" colspan="4" valign="top" xpos="7"> 61 <p><img src="images/page_furn/curtain-rod_med.png" alt="" height="22" width="600" border="0"></p> 62 <h1>Shipping & Handling Policies and Terms Of Purchase</h1> 63 </td> 64 <td width="8" height="92"></td> 65 <td width="1" height="92"><spacer type="block" width="1" height="92"></td> 66 </tr> 67 <tr height="28"> 68 <td width="959" height="28" colspan="6" valign="top" align="left" xpos="0"> 69 <hr size="9" width="959"> 70 </td> 71 <td width="1" height="28"><spacer type="block" width="1" height="28"></td> 72 </tr> 73 <tr height="2"> 74 <td width="8" height="1728" colspan="2" rowspan="2"></td> 75 <td width="192" height="1728" rowspan="2" valign="top" align="left" xpos="8"><csobj csref="../waltontaylor.com.data/Components/navbar.html" h="452" occur="3" t="Component" w="185"> 76 <table width="181" border="0" cellspacing="2" cellpadding="5"> 77 <tr> 78 <td><font face="Copperplate Gothic Bold, Georgia, Times New Roman, Times, serif"><a href="welcome.html">Home</a></font></td> 79 </tr> 80 <tr> 81 <td><font face="Copperplate Gothic Bold, Georgia, Times New Roman, Times, serif"><a href="sacksuit.html">Sack Suits</a></font></td> 82 </tr> 83 <tr> 84 <td><font face="Copperplate Gothic Bold, Georgia, Times New Roman, Times, serif"><a href="sackcoat.html">Sack Coats</a></font></td> 85 </tr> 86 <tr> 87 <td><font face="Copperplate Gothic Bold, Georgia, Times New Roman, Times, serif"><a href="vest.html">Vests</a></font></td> 88 </tr> 89 <tr> 90 <td><font face="Copperplate Gothic Bold, Georgia, Times New Roman, Times, serif"><a href="trousers.html">Trousers</a></font></td> 91 </tr> 92 <tr> 93 <td><font face="Copperplate Gothic Bold, Georgia, Times New Roman, Times, serif"><a href="waltontaylorinfo01.html">About Us</a></font></td> 94 </tr> 95 <tr> 96 <td><font face="Copperplate Gothic Bold, Georgia, Times New Roman, Times, serif"><a href="resourcemain.html">Resource</a></font></td> 97 </tr> 98 <tr> 99 <td><font face="Copperplate Gothic Bold, Georgia, Times New Roman, Times, serif"><a href="http://spendingtracker.co.uk">Glossary</a></font></td> 100 </tr> 101 <tr> 102 <td><font face="Copperplate Gothic Bold, Georgia, Times New Roman, Times, serif"><a href="sizing.html">Sizing</a></font></td> 103 </tr> 104 <tr> 105 <td><font face="Copperplate Gothic Bold, Georgia, Times New Roman, Times, serif">Links</font></td> 106 </tr> 107 </table> 108 </csobj></td> 109 <td width="759" height="2" colspan="3"></td> 110 <td width="1" height="2"><spacer type="block" width="1" height="2"></td> 111 </tr> 112 <tr height="1726">
113 <td cslocked content="content" csheight="1726" width="750" height="1726" valign="top" xpos="200"> 114 <div align="center"> 115 <h3>If you place an order with us, you are accepting the terms below.<br> 116 If you have an issue with any of the terms, please do not order from us.</h3> 117 </div> 118 <div align="left"> 119 <p><font color="#400000">If you have any questions, please call us at (208) 305-7069.</font></p> 120 </div> 121 <h3>Payment Methods</h3> 122 <div align="left"> 123 <p><font color="#400000">We accept payment by PayPal is accepted at <a href="/cdn-cgi/l/email-protection" class="__cf_email__" data-cfemail="254e4457404b4d504b514057131165444a490b464a48">[email protected]</a>.</font></p> 124 <h3><font color="#400000"><b>Order Processing</b></font></h3> 125 <p>All products are made to order and cannot be exchanged if your measurements are incorrect. We do not stock inventory. We will try to make adjustmets whenever possble but cannot make a size 44 into a size 48.</p> 126 <p>A <a href="sizing.html">"stickman" measurement chart</a> <b><i><u>must</u></i></b> be filled out for every order.</p> 127 <p><font color="#400000" face="Arial,Helvetica,Geneva,Swiss,SunSans-Regular"><b><u></u></b></font></p> 128 <h3><a name="Shipping"></a><font color="#400000"><b>Shipping and Handling<img src="images/page_furn/uspost.gif" alt="" height="21" width="30" border="0"></b></font></h3> 129 <p><font color="#400000">The shipping and handling shown on the individual item's page pertains only to shipments to addresses in the continental United States (48) via USPS.</font></p> 130 <h3><font color="#400000"><b>International Shipping<img src="images/page_furn/uspost.gif" alt="" height="21" width="30" border="0"></b></font></h3> 131 </div> 132 <div align="center"> 133 <h4><font color="#e68d09">PRICES LISTED ON ITEM PAGES REFLECT DOMESTIC SHIPPING ONLY!!</font></h4> 134 </div> 135 <div align="left"> 136 <p><font color="#400000">All international shipping is via Air Mail. There is NO tracking NOR insurance via this basic option. If a tracking number is required, we offer either EMS (post office) or UPS International. With tracking, UPS offers insurance where EMS does not. If you ship via UPS, you WILL have to deal with a broker and there will be addional costs. There is usually no broker when using EMS (this may depend on country). Options that include tracking and insurance are higher that regular Air Mail. Though these options may have higher costs, it will be a much secure shipping method. </font><font size="3" color="#400000">Because of the constant change in shipping prices, regardless of what shipping option, please contact us for costs.</font></p> 137 <p><font color="#400000">Shipping internationaly involves risk. Therefore, regardless of shipping option chosen, we are NOT responsible for delayed, lost or stolen packages. If you are afraid of losing an order, you believe your country's customs will confiscate your order, or do not trust your post office,<br> 138 </font><i><font color="maroon"><b>DO NOT ORDER WITH US!!</b></font></i></p> 139 <blockquote> 140 <p><i><font color="#400000">US Postal Service regulations require that a customs statement be completed and attached to each package with a destination outside of the United States. We are required BY LAW to state the price of the enclosed merchandise on this form. WE WILL NOT LIE, SO DO NOT ASK US TO! It is your government that charges you for import duties, not Walton & Taylor. It is your responsibility to know what your government will charge you for tariff when your package is delivered, so plan accordingly. </font><font color="maroon"><b>IF YOU ARE UNWILLING TO PAY YOUR CUSTOMS DUTIES, DO NOT ORDER WITH US!!</b></font></i></p> 141 </blockquote> 142 <h3><a name="Returns"></a><font color="#400000"><b>Inspection and Returns, Refunds and Exchanges</b></font></h3> 143 </div> 144 <blockquote> 145 <div align="left"> 146 <p><font color="#e68d09"><i><b>IMPORTANT! PLEASE READ:</b>
146 Regardless if you are sending a package for exchange, tailoring, refund, etc., <b>ALL</b> returned packages <b>MUST</b> have a letter included with the return stating your intentions. The letter be very clear on your intentions (i.e., what size you want to exchange for or how much you want taken in) and <b>MUST</b> include your contact information (address and telephone number) so we can contact you if the need arises. Any package that fails to have a letter will be placed to the side and <b>WILL NOT</b> be processed at all!</i></font></p> 147 </div> 148 </blockquote> 149 <h3>IMPORTANT! PLEASE READ:</h3> 150 <div align="left"> 151 <font color="#400000">If you send a return, it MUST be shipped to:</font></div> 152 <blockquote> 153 <p><font color="#400000">Walton & Taylor<br> 154 Karen Hunter<br/>PO Box 1479<br> 155 Orofino, ID 83544</font></p> 156 <p><font color="#400000">(208) 305-7069</font></p> 157 </blockquote> 158 <ul> 159 <li> 160 <p><font color="#400000">All orders have a 10-day inspection period and may be returned to us for refund or exchange, less shipping.</font></p> 161 <li> 162 <p><font color="#400000"><b>Items returned for refund are subject to a 15% restock fee! NO EXCEPTIONS!</b></font> <font color="maroon"><i>
162Refunds greater that $450.00 will be refunded back in several payments. We are not a Fortune 500 company here and we do not have a stash of money we sit on. We immediately use the money that you pay us for materials to make new product. If you spend more than $450.00, MAKE SURE that you want the product! DO NOT whine if we cannot refund all your money at once. <b>YOU HAVE BEEN WARNED!</b></i></font><font color="#e68d09"> </font><font color="#400000">There is no charge for exchanges in the exchange period.</font></p> 163 <li> 164 <p><font color="maroon">Special ordered items</font><font color="#400000"> or </font><font color="maroon">custom tailored items</font><font color="#400000"> (sleeve length changes, size alterations, etc.) <b>cannot be returned for refund or exchange</b>.</font></p> 165 <li> 166 <p><font color="#400000">If <b>you</b> made an error in ordering, you pay the exchange shipping, so please be sure of your size.</font></p> 167 <li> 168 <p><font color="#400000">We <b>do not</b> accept merchandise that has been <b>worn</b> for exchange, credit or refund reguardless of who's at fault. You can try it on and verify the fit, but if you wear it for any other reason, the garment is yours!</font></p> 169 </ul> 170 <blockquote> 171 <p><font color="#400000"><i><b>Please take the time to properly measure yourself and give us your correct size information. If you need help, please call or email. We have absolutely NO problems with helping you. We at Walton & Taylor want to ensure that you look your historically correct best.</b></i></font></p> 172 </blockquote> 173 <ul> 174 <li> 175 <p><font color="#400000">Returned items purchased by checks, money orders and cash will be refunded by check. Credit card purchases will be refunded on the card with which the purchase was made.</font></p> 176 </ul> 177 <p><font color="#400000"><b>If you have any questions, please feel free to call us at</b></font><b> </b><font color="#e68d09"><b>(208) 305-7069</b></font><b> </b><font color="#400000"><b>during our regular hours.</b></font></p> 178 </td> 179 <td width="9" height="1726" colspan="2"></td> 180 <td width="1" height="1726"><spacer type="block" width="1" height="1726"></td> 181 </tr> 182 <tr height="1" cntrlrow="cntrlrow"> 183 <td width="7" height="1"><spacer type="block" width="7" height="1"></td> 184 <td width="1" height="1"><spacer type="block" width="1" height="1"></td> 185 <td width="192" height="1"><spacer type="block" width="192" height="1"></td> 186 <td width="750" height="1"><spacer type="block" width="750" height="1"></td> 187 <td width="1" height="1"><spacer type="block" width="1" height="1"></td> 188 <td width="8" height="1"><spacer type="block" width="8" height="1"></td> 189 <td width="1" height="1"></td> 190 </tr> 191 </table> 192 <csobj csref="../waltontaylor.com.data/Components/footer.html" h="82" occur="3" t="Component" w="1644"> 193 <div align="center"> 194 <table width="874" border="0" cellspacing="2" cellpadding="3" bgcolor="black"> 195 <tr> 196 <td align="center" valign="top" width="13%"> 197 <div align="center"> 198 a</div> 199 </td> 200 <td align="center" valign="middle"> 201 <div align="center"> 202 <font size="1" color="olive"><font size="3" color="#bdb76b" face="Arial,Helvetica,Geneva,Swiss,SunSans-Regular"><b>© Walton & Taylor Mercantile</b></font><font face="Arial,Helvetica,Geneva,Swiss,SunSans-Regular"><b><br/> 203 </b></font></font><font size="1"><span class="caption"><font color="#d3d3d3" face="Arial,Helvetica,Geneva,Swiss,SunSans-Regular"><i> </i></font><font color="#ffd700" face="Arial,Helvetica,Geneva,Swiss,SunSans-Regular"><i><b>ASK</b></i></font><font color="#d3d3d3" face="Arial,Helvetica,Geneva,Swiss,SunSans-Regular"><i> before using anything from this website<br/> 204 </td> 205 <td align="center" valign="top" width="13%"> 206 <div align="center"> 207 a</div> 208 </td> 209 </tr> 210 <tr> 211 </tr> 212 </table> 213 </div> 214 </csobj></div>
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