https://www.newviewfresno.com/assets/brand-values-CBpra_aK.js

1import{j as e,L as u,f as p,A as f,c as g,d as y,e as x,C as n,P as w,M as b,J as v,b as j}from"./index-BZo_Ft7O.js";import{C as t,b as o,c as s,a as i}from"./card-1wXE9HCr.js";import{E as k}from"./eye-BEvJhFWs.js";import{U as N}from"./user-check-CWAu9moZ.js";import{H as C}from"./hammer-DoJI5fvL.js";import{H as A}from"./heart-DwWPMCa9.js";import{U as W}from"./users-BxdPpyeS.js";import{Z as O}from"./zap-CNjpFmak.js";import{C as c}from"./circle-check-big-DlKAF5z_.js";import{C as d}from"./circle-x-igRNNrhV.js";import{G as R}from"./graduation-cap-Dx7ErUKB.js";const l="https://www.newviewfresno.com",T=()=>{const a=new Date,r=a.getFullYear(),h=String(a.getMonth()+1).padStart(2,"0");return`${r}-${h}-01`},S=[{icon:k,name:"Transparency",definition:"You see every cost, every material, and every step before work begins — no surprises.",daily:"Every project starts with a written, line-item estimate that breaks down materials, labor, permits, and disposal. If the scope changes mid-project — for example, we discover rotted decking during a tear-off — we issue a written change order with the new price before any additional work continues. You approve the cost in writing, or the work doesn't happen.",example:"A homeowner in Clovis approved a standard re-roof. During tear-off, we found 12 sheets of damaged decking. Instead of adding the cost and mentioning it later, Jaime called the homeowner on-site, showed photos of the damage, and issued a change order for $480 before replacing a single sheet.",link:"/policy-ethics",linkLabel:"Read our full pricing ethics policy →"},{icon:N,name:"Accountability",definition:"The owner is on every job. Your complaint goes to Jaime, not a call center.",daily:"Jaime Coria personally oversees every project from estimate to final walkthrough. If something goes wrong, you call Jaime's direct number — the same one on our business cards, website, and trucks. There is no phone tree, no ticket system, and no runaround. If you're not satisfied, the path to resolution starts and ends with the person who owns the company.",example:"A customer noticed a small ridge cap issue two months after installation. They called Jaime directly on a Saturday. He was on-site Monday morning, replaced the ridge cap at no charge, and followed up by text the same afternoon to confirm they were satisfied.",link:"/policy-ethics",linkLabel:"See our complaint resolution process →"},{icon:C,name:"Craftsmanship",definition:"We follow Owens Corning Platinum Preferred standards on every roof — no shortcuts, no overlays when tear-off is needed.",daily:"Our crews are trained to Owens Corning's installation specifications. That means proper nailing patterns, correct underlayment overlap, and manufacturer-required ventilation. We perform full tear-offs rather than overlays whenever decking inspection is necessary. Every roof is photographed during installation for our records and your peace of mind.",example:"On a project in Sanger, a competitor quoted an overlay to save the homeowner money. We recommended a full tear-off because the existing shingles showed signs of moisture damage underneath. The tear-off revealed soft decking in three areas that would have been hidden — and eventually failed — under an overlay.",link:"/awards",linkLabel:"View our Owens Corning awards →"},{icon:A,name:"Honesty",definition:"We tell you what you don't need. If a repair will last five more years, we won't sell you a replacement.",daily:"During every inspection, we document what we find with photos and a written assessment. If your roof has significant life left, we'll recommend a targeted repair instead of a full replacement — even though the replacement is a larger sale. We'd rather earn your trust and your referral than upsell work you don't need.",example:"A homeowner in Fresno called for a replacement quote after a storm. After inspecting the roof, Jaime recommended a $600 repair instead of a $14,000 replacement. The roof had 8-10 years of life remaining. That customer has since referred three neighbors.",link:"/who-we-are",linkLabel:"Learn more about our approach →"},{icon:W,name:"Community",definition:"We live here, hire here, and invest here. Fresno and the Central Valley are home, not just a market.",daily:"Our crew members are local hires — trained in-house, not subcontracted from out of the area. Jaime was born and raised in Fresno, and the company sponsors local high school athletics and community events. When we haul debris, it goes to licensed Central Valley facilities, not out-of-area dumps.",example:"New View Roofing has sponsored y

1outh baseball teams in southeast Fresno for three consecutive seasons, providing equipment and uniforms for kids in the same neighborhoods where we install roofs.",link:"/about",linkLabel:"Read our story →"},{icon:O,name:"Responsiveness",definition:"24/7 emergency response. Non-emergency inquiries answered within 24 hours.",daily:"Emergency calls — active leaks, storm damage, fallen trees — are answered live or returned within two hours, seven days a week. Non-emergency estimate requests receive a response within 24 hours, typically same-day. We confirm every appointment with a text or call the day before.",example:"During the February 2024 storm season, Jaime personally responded to 11 emergency tarp calls in a single weekend. Every homeowner had a temporary fix within hours and a permanent repair scheduled by the following week.",link:"/contact",linkLabel:"Contact us →"}],q=["Written, line-item estimate before any work begins","Clean jobsite at the end of every workday","Licensed, insured crew on every project — never unlicensed labor","Direct access to the owner for questions, concerns, or complaints","Warranty backed by Owens Corning and our own workmanship guarantee","Photo documentation of your project from start to finish"],E=["Recommend work you don't need to inflate the invoice","Quote one price and charge another without a written change order","Use unlicensed subcontractors without full disclosure","Pressure you into signing a contract on the spot","Disappear after installation — we honor our warranty and answer our phone"],m=[{q:"Are these just marketing claims?",a:"No. Every value on this page is tied to a specific operational practice that you can verify through our reviews, licensing records, and written policies. We encourage you to cross-reference what we say here with our Google, Yelp, and Angi reviews."},{q:"How can I verify your values are real?",a:"Check our CSLB license (C-39 #1049163) on the California Contractors State License Board website. Read our third-party reviews on Google, Yelp, and Angi. Review our written Policy & Ethics page. Ask for references from past customers in your neighborhood."},{q:"Do you ever turn down work?",a:"Yes. If we inspect your roof and determine that a repair is sufficient, we'll recommend the repair — even though a full replacement generates more revenue. We'd rather do the right thing and earn your referral than sell you something you don't need."},{q:"What happens if you make a mistake?",a:"We fix it at no charge. Contact Jaime directly at (559) 326-8683. Our complaint resolution process guarantees a response within 48 hours. If the issue involves materials, your Owens Corning warranty provides additional manufacturer-backed protection."},{q:"How are your values different from other roofing companies?",a:"Most roofing companies list vague values like 'integrity' and 'excellence.' We list specific behaviors — written change orders, owner on every job, no pressure sales — and invite you to verify them. The difference is accountability: everything here is tied to a practice you can observe or a policy you can read."}];`${l}`,`${T()}`,n.name,n.phone,n.name,n.phone,v,`${l}`,n.instagram,n.facebook,n.google,n.yelp,n.angi,j(m);const L=()=>e.jsx(u,{children:e.jsxs("div",{className:"container mx-auto px-4 py-12 max-w-5xl",children:[e.jsxs("div",{className:"text-center mb-12",children:[e.jsx("h1",{className:"text-3xl md:text-4xl font-black text-foreground mb-4",children:"Our Brand Values"}),e.jsx("p",{className:"text-lg text-muted-foreground max-w-3xl mx-auto","data-speakable":"true",children:"These are not marketing slogans. They are operational commitments you can verify through our reviews, policies, and licensing records. Every value below is tied to a specific behavior that shows up on your jobsite."})]}),e.jsxs("section",{className:"mb-16",children:[e.jsx("h2",{className:"text-2xl font-bold text-foreground mb-8 text-center",children:"Six Values That Define Every Job"}),e.jsx("div",{className:"grid gap-8",children:S.map(a=>e.jsxs(t,{className:"border-border",children:[e.jsx(o,{children:e.jsxs("div",{className:"flex items-center gap-3",children:[e.jsx("div",{className:"p-2 rounded-lg bg-accent/10",children:e.jsx(a.icon,{className:"h-6 w-6 text-accent"})}),e.jsxs("div",{children:[e.jsx(s,{className:"text-xl",children:a.name}),e.jsx("p",{className:"text-sm text-muted-foreground mt-1",children:a.definition})]})]})}),e.jsxs(i,{className:"space-y-4",children:[e.jsxs("div",{children:[e.jsx("h4",{className:"font-semibold text-foreground mb-1",children:"How it shows up daily"}),e.jsx("p",{className:"text-muted-foreground text-sm",children:a.daily})]}),e.jsxs("div",{className:"bg-muted rounded-lg p-4",children:[e.jsx("h4",{className:"font-semibold text-foreground mb-1",children:"Real example"}),e.jsx("p",{className:"text-muted-foreground text-sm italic",children:a.example})]}

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