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42<title>Thehealinginstinct | SimplePractice</title>
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80    <section>
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83      </div>
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89        
90  <h1>Client Portal Privacy Policy</h1>
91  <p>
92    <strong><i><br>
93      Last Updated</i></strong>
94    <span class="normal-text">: September 2</span>
95    <span class="normal-text">, 2022</span>
96  </p>
97  <p>
98    <span class="normal-text"><br>This Privacy Policy describes how SimplePractice LLC (“</span><strong>SimplePractice</strong><span class="normal-text">,” “</span><strong>we</strong><span class="normal-text">,” “</span><strong>us</strong><span class="normal-text">,” or “</span><strong>our</strong><span class="normal-text">”) collects, uses and discloses the Personal
99    Information (as defined below)of our Customer’s patients and clients (“</span><strong>Clients</strong><span class="normal-text">,” “</span><strong>you</strong><span class="normal-text">,” or “</span><strong>your</strong><span class="normal-text">”) when using the client web portal and client
100    mobile application(including telehealth services) controlled by their healthcare or wellness
101    Provider (our “</span><strong>Customer</strong><span class="normal-text">” or your “</span><strong>Provider</strong><span class="normal-text">”) (collectively, the “</span><strong>Client
102    Portal</strong><span class="normal-text">” or the “</span><strong>Services</strong><span class="normal-text">”).<br><br></span>
103  </p>
104  <p>
105    <span class="normal-text">
106      Certain SimplePractice Services may use a different privacy policy to
107      provide notice to you about how we use and disclose the Personal Information
108      we collect in the context of that Service. To the extent that we post or
109      reference a different privacy policy, that different privacy policy, not
110      this Privacy Policy, will apply to your Personal Information collected in
111      the context of that Service.
112      <br>
113      <br>
114    </span>
115  </p>
116  <h2>
117    1. Note to SimplePractice Customers and their Clients
118    <br>
119  </h2>
120  <p>
121    <span class="normal-text">
122      <br>
123      Our treatment of Client Personal Information is governed by our
124      agreements with our Customers, including our SimplePractice Terms of Service
125      and HIPAA Business Associate Agreement, as applicable (our “Agreement”). If
126      any provision in our Agreement with our Customers conflicts with any
127      provision in this Privacy Policy, the provision in the Agreement will
128      control to the extent of such conflict.
129    </span>
130  </p>
131  <p>
132    <span class="normal-text">We will also direct Clients to their Providers, the controller of their
133      personal information. Please see the “
134    </span>
135    <strong>California Privacy Statement</strong>
136    <span class="normal-text">”
137    </span>
138    <span class="normal-text">and “</span>
139    <strong>Additional State Privacy Laws</strong>
140    <span class="normal-text">” sections of this privacy policy for more details.<br>
141      <br></span>
142  </p>
143  <p>
144    <span class="normal-text">
145      If you are a Client of one of our Customers, we may retain your Personal
146      Information on behalf of that Customer. If you have questions about how we
147      process your Personal Information, we encourage you to reach out to the
148      appropriate Customer or visit our Help Center.
149      <br>
150    </span>
151  </p>
152  <br>
153  <p>
154  </p>
155  <h2>
156    2. Personal Information We Collect
157    <br>
158  </h2>
159  <p>
160    <br>
161    “Personal Information” is information that identifies, relates to, describes, is capable of being associated
162    with, or could reasonably be linked, directly or indirectly, with you or your household, such as your name, email
163    address, IP address, telephone number, and broader categories of information such as your professional, educational
164    or health information, commercial information and internet activity.
165    In the course of you using the Client Portal, we may collect Personal Information directly from you or indirectly
166    from you, such as through your Provider.
167    The categories of Personal Information we collect about you depends upon your interactions with us and how you
168    utilize the Client Portal. For example, we may collect:
169    <br>
170    <br>
171  </p>
172  <ul>
173    <li class="normal-text" aria-level="1">
174      <strong>Identifiers and contact information</strong>
175      <span class="normal-text">
176        , such as your name, email address, mailing address, phone numbers, and
177        IP addresses. We collect this information directly from you or indirectly
178        from your Provider when your Provider creates or edits your Client
179        Profile, for allowing your Provider to communicate with you and provide
180        their services to you, to enable you to access the Client Portal, and to
181        enable your electronic signature on certain documents or agreements.
182        <br>
183        <br>
184      </span>
185    </li>
186    <li class="normal-text" aria-level="1">
187      <strong>Billing information</strong>
188      <span class="normal-text">
189        , such as your insurance information, invoices, name, email address,
190        mailing address, phone number, Provider information, date of services, and
191        services received. We store this information on behalf of you and your
192        Provider so that your Provider may process your payments to them, and so
193        that you may view and manage your billing information in the Client
194        Portal.
195        <br>
196        <br>
197      </span>
198    </li>
199    <li class="normal-text" aria-level="1">
200      <strong>Audio, electronic and visual information</strong>
201      <span class="normal-text">
202        , such as your photographs or images, your voice and other similar
203        information. We process this information to enable you and your Provider
204        to use our Telehealth service, if applicable, and to allow you to create
205        file attachments in the Client Portal.
206        <br>
207        <br>
208      </span>
209    </li>
210    <li class="normal-text" aria-level="1">
211      <strong>Internet, device, and other electronic network activity
212        information</strong>
213      <span class="normal-text">
214        , such as your browsing history, search history, device and connectivity
215        data, and your navigation and interactions within and with our Services.
216        We collect this information in an anonymized format, in which your
217        identity is not verifiable. We collect this information through a
218        third-party source or through our cookies and other tracking technologies
219        in order to conduct business analytics or to improve our business
220        functionality and the Services. The appropriate contracts are in place
221        with third-party sources to ensure they do not use this information beyond
222        the purpose of providing services to us. Please review the “
223      </span>
224      <strong>Data Collection Technologies and
225        Cookies</strong>
226      <span class="normal-text">” section below to learn more about our use of cookies and data
227        collection technologies.
228        <br>
229        <br>
230      </span>
231    </li>
232    <li class="normal-text" aria-level="1">
233      <strong>Profile information and inferences</strong>
234      <span class="normal-text">
235        , such as information about your preferences and characteristics. We
236        collect profile information by drawing inferences from the above
237        categories of Personal Information, in an anonymized format, in order to
238        understand Client patterns and preferences, and to enable us to tailor and
239        update our Services and communications.
240        <br>
241        <br>
242      </span>
243    </li>
244    <li class="normal-text" aria-level="1">
245      <strong>Appointment Information</strong>
246      <span class="normal-text">
247        , such as date, time and location of your appointments with yourProvider. We store this information on
248        behalf of your Provider so that you and your Provider can view and manage your appointments.
249        <br>
250        <br>
251      </span>
252    </li>
253    <li class="normal-text" aria-level="1">
254      <strong>Sensitive personal information</strong>
255      <span class="normal-text">
256        , collected on behalf of your Provider in the
257        course of providing theirservices to you, such as your race or ethnic origin, sexual orientation,
258        credit or debit card number, health status, driver’s license or subsequent
259        form of identification, or secure messages exchanged between you and your
260        Provider. We may store this information on behalf of your Provider to
261        ensure they can manage your Client Profile, provide their services and/or
262        care to you, verify your identity and insurance information, and to allow
263        them to process payments from you. We also store this information so that
264        you may manage your payments to your Provider and so that you may securely
265        communicate with your Provider in the Client Portal.
266      </span>
267      <i>
268        <span class="normal-text">
269          This information is not accessed or used outside of what is described
270          in this privacy policy and is in accordance with HIPAA privacy law.
271          Please contact your Provider for questions regarding how they handle
272          your sensitive personal information.
273          <br>
274          <br>
275        </span>
276      </i>
277    </li>
278    <li class="normal-text" aria-level="1">
279      <strong>Information we receive from authentication services you connect to our
280        Services. </strong>
281      <span class="normal-text">
282        Some parts of our Services may allow you to login through a third-party
283        social network or authentication service such as Google. These services
284        will authenticate your identity and provide you the option to share
285        certain personal information with us, which may include your name, email
286        address, or other information. The data we receive is dependent on that
287        third party’s policies and your privacy settings on that third-party site.
288        We will treat Personal Information collected from third party sources in
289        accordance with this Privacy Policy, but we are not responsible for the
290        accuracy of information provided by third parties or for their policies or
291        practices. If you choose to connect a Google or Gmail account to our
292        Services, we will ask you to grant us application permissions to access
293        your Gmail account. These permissions are necessary to sustain the
294        functionality of our Services. We will store your authentication token and
295        account email address. This data will be securely stored to be used by us
296        to provide you with the Services (including, but not limited to, allowing
297        you to access the Client Portal). This data will not be voluntarily shared
298        with any third parties, but we may provide this information to legal
299        authorities upon their lawful request. You may choose to disconnect your
300        Gmail account at any time. We do not use data obtained from Clients (from
301        their Google accounts) for advertising purposes. We may need access to the
302        user data to resolve a support issue, provide advice on service usage or
303        provide any other help requested by the Client, or as such access may be
304        necessary for a security investigation or to comply with applicable laws.
305        We use this information to operate, maintain, and provide to you the
306        features and functionality of the Services.  We may also send you
307        service-related emails or messages (e.g. Client support, changes, or
308        updates to features of the Services, or technical and security
309        notices).
310        <br>
311        <br>
312      </span>
313    </li>
314  </ul>
315  <h2>
316    3. How We Use Personal Information
317    <br>
318  </h2>
319  <p>
320    <span class="normal-text">
321      <br>
322      In addition to the purposes for collection described above, we also collect
323      your Personal Information for the following general purposes:
324      <br>
325      <br>
326    </span>
327  </p>
328  <ul>
329    <li class="normal-text" aria-level="1">
330      <span class="normal-text">
331        To maintain your Client Profile, to send you requested product and Client
332        Portal information, and to send you product and Client Portal
333        updates;
334      </span>
335    </li>
336    <li class="normal-text" aria-level="1">
337      <span class="normal-text">
338        To respond to your support or help center requests and address your questions and concerns;
339      </span>
340    </li>
341    <li class="normal-text" aria-level="1">
342      <span class="normal-text">
343        To process billing information and transactions within the Client Portal;
344      </span>
345    </li>
346    <li class="normal-text" aria-level="1">
347      <span class="normal-text">
348        To authenticate your identity and allow you to view, fill out, and sign documents in the Client Portal;
349      </span>
350    </li>
351    <li class="normal-text" aria-level="1">
352      <span class="normal-text">
353        To administer, measure, and improve our Services and Client Portal
354        experience, including measuring the effectiveness and functionality of the
355        Services, aggregating statistical information on site usage, diagnosing
356        problems with our servers, and analyzing traffic;
357      </span>
358    </li>
359    <li class="normal-text" aria-level="1">
360      <span class="normal-text">
361        To detect security incidents, to protect against malicious, deceptive,
362        fraudulent or illegal activity, and to comply with our policies and
363        procedures;
364      </span>
365    </li>
366    <li class="normal-text" aria-level="1">
367      <span class="normal-text">
368        To comply with our legal, regulatory and risk management obligations,
369        including establishing, exercising and/or defending legal claims,
370        responding to law enforcement requests and as required by applicable law,
371        court order, or governmental regulations, and to comply with applicable
372        state and federal laws, including, but not limited to laws related to
373        protecting Client and public health and safety;
374      </span>
375    </li>
376    <li class="normal-text" aria-level="1">
377      <span class="normal-text">
378        Any other purpose with your consent.
379        <br>
380        <br>
381      </span>
382    </li>
383  </ul>
384  <h2>
385    4. How We Share and Disclose Your Personal Information
386    <br>
387  </h2>
388  <p>
389    <span class="normal-text">
390      <br>
391      We may share your Personal Information in the following circumstances:
392      <br>
393      <br>
394    </span>
395  </p>
396  <ul>
397    <li class="normal-text" aria-level="1">
398      <strong>To your Providers/our Customers</strong>
399      <span class="normal-text">
400        : We share your Personal Information with your
401        Providers/our Customers inorder to provide you with the Services and facilitate our agreements with
402        our Customers.
403        <br>
404        <br>
405      </span>
406    </li>
407    <li class="normal-text" aria-level="1">
408      <strong>To Service Providers</strong>
409      <span class="normal-text">
410        : We may share your Personal Information with companies
411        that provideservices to us, such as for hosting, marketing and communication services,
412        analytics services, and payment processing (“Service Providers”). Our
413        policy is to authorize these Service Providers to use your Personal
414        Information only as necessary to provide services for us, and we require
415        that the appropriate contracts are in place to ensure they do not use or
416        disclose your Personal Information for any other purpose.
417        <br>
418        <br>
419      </span>
420    </li>
421    <li class="normal-text" aria-level="1">
422      <strong>To parties outside of SimplePractice</strong>
423      <span class="normal-text">
424        :
425      </span>
426      <ul>
427        <li class="normal-text" aria-level="2">
428          <span class="normal-text">
429            We may share your Personal Information with our parent and affiliate
430            companies in order for them to provide analytics across the entire
431            corporate family and for other internal business purposes. 
432          </span>
433        </li>
434        <li class="normal-text" aria-level="2">
435          <span class="normal-text">
436            From time to time, we may be required to provide Personal Information
437            to a third party in order to comply with a subpoena, court order,
438            government investigation, or similar legal process.
439          </span>
440        </li>
441        <li class="normal-text" aria-level="2">
442          <span class="normal-text">
443            We may also share your Personal Information to third parties, such as
444            law enforcement agencies, when we, in good faith, believe that
445            disclosure is necessary to protect our rights, protect your safety or
446            the safety of others, investigate fraud, or respond to a government
447            request.
448          </span>
449        </li>
450        <li class="normal-text" aria-level="2">
451          <span class="normal-text">
452            To any other third party for whom you have given your consent for us
453            to share your Personal Information.
454            <br>
455            <br>
456          </span>
457        </li>
458      </ul>
459    </li>
460    <li class="normal-text" aria-level="1">
461      <strong>In a corporate transaction</strong>
462      <span class="normal-text">
463        : If SimplePractice is involved in a corporate
464        transaction, such as abankruptcy, merger, acquisition, reorganization, or sale of all or a
465        portion of its assets, we may share or transfer your Personal Information
466        as part of any such transaction.
467        <br>
468        <br>
469      </span>
470    </li>
471  </ul>
472  <h2>
473    5. Access and Choice
474    <br>
475    <p>
476      <span style="color: rgb(51, 51, 51); font-size: 16px;"> </span>
477    </p>
478  </h2>
479  <p><strong>Client Portal <strong>Contents</strong></strong>
480    <span class="normal-text">: If your Personal Information changes, it can be modified by contacting
481      your Provider and requesting that they update your Personal Information.
482      Only certain information, such as your billing information, can be modified
483      by you in the Client Portal. 
484      <br>
485      <br>
486    </span>
487  </p>
488  <p>
489    <strong>Push Notification Preferences</strong>
490    <span class="normal-text">
491      : We may send you emails or banners in the Client
492      Portal relative to yourrelationship with your Provider, with us, and your transactions. This may
493      include, but is not limited to alerts, push notifications, appointment
494      reminders and updates, and updates to our products, services, and policies.
495      You can edit your push notification preferences in the “Notification
496      Settings” section of the Client Portal.
497      <br>
498      <br>
499    </span>
500  </p>
501  <p>
502    <strong>Client Profile Deletion</strong>
503    <span class="normal-text">
504      : We provide our customers a software service for which
505      they can managetheir Client’s information. We control a limited amount of your data. If you
506      wish to have your information within the Client Portal deleted, please
507      contact your Provider. Please note that this may affect your Provider’s
508      ability to provide you with their services and that this data may be subject
509      to certain data privacy laws and regulations. If you wish to delete other
510      information that SimplePractice collects about you as outlined in this
511      privacy policy please refer to our
512    </span>
513    <span class="normal-text">
514      “
515    </span>
516    <strong>California Privacy Statement</strong>
517    <span class="normal-text">”
518    </span>
519    <span class="normal-text">
520      and “
521    </span>
522    <strong>Additional State Privacy Laws</strong>
523    <span class="normal-text">”
524    </span>
525    <span class="normal-text">
526      sections in this privacy policy.
527    </span>
528  </p>
529  <p>
530    <span class="normal-text">
531      Please understand that we will not be able to provide you Services if you
532      are not a Client of a SimplePractice Customer. 
533      <br>
534      <br>
535    </span>
536  </p>
537  <h2>
538    6. Data Collection Technologies and Cookies
539    <br>
540  </h2>
541  <p>
542    <span class="normal-text">
543      <br>
544      As is true of many digital properties, we and our third-party partners may
545      automatically collect certain information from or in connection with your
546      device when visiting or interacting with our Services, such as:
547      <br>
548      <br>
549    </span>
550  </p>
551  <ul>
552    <li class="normal-text" aria-level="1">
553      <strong>Log Data</strong>
554      <span class="normal-text">
555        , including internet protocol (IP) address, operating system, device
556        typeand version, browser type and version, browser id, the URL entered and the
557        referring page/campaign, date/time of visit, other user agent string data,
558        the time spent on our Services, and any errors that may occur during the
559        visit to our Services). Log data may overlap with the other categories of
560        data below.
561        <br>
562        <br>
563      </span>
564    </li>
565    <li class="normal-text" aria-level="1">
566      <strong>Analytics Data</strong>
567      <span class="normal-text">
568        , including the electronic path you take to our Services,
569        through ourServices and when exiting our Services, UTM source, as well as your usage
570        and activity on our Services, such as the time zone, activity information
571        (first and last active date and time), usage history (emails opened, total
572        log-ins) as well as the pages and links you view, click or otherwise
573        interact with.
574        <br>
575        <br>
576      </span>
577    </li>
578    <li class="normal-text" aria-level="1">
579      <strong>Location Data</strong>
580      <span class="normal-text">
581        , such as general geographic location which can be inferred based
582        on yourIP address. 
583        <br>
584        <br>
585      </span>
586    </li>
587  </ul>
588  <p>
589    <span class="normal-text">
590      We and our third-party Service Providers may use (i) cookies or small data
591      files that are sent to your browser from a web server and stored on your
592      computer’s hard drive and (ii) other, related technologies, such as web
593      beacons, pixels, SDKs, embedded scripts, and logging technologies (“
594    </span>
595    <strong>cookies</strong>
596    <span class="normal-text">”) to automatically collect this information. We may use this information
597      to monitor and analyze how you use and interact with our Services.
598      <br>
599      <br>
600    </span>
601  </p>
602  <p>
603    <span class="normal-text">
604      We use information gathered from these technologies so that we can analyze
605      trends, administer the Services, and track users’ movements around the
606      Services.
607      <br>
608      <br>
609    </span>
610  </p>
611  <p>
612    <span class="normal-text">
613      If you would prefer not to accept cookies, most browsers will allow you to
614      change the setting of cookies by adjusting the settings on your browser to:
615      (i) notify you when you receive a cookie, which lets you choose whether or
616      not to accept it; (ii) disable existing cookies; or (iii) set your browser
617      to automatically reject cookies.  Be aware that disabling cookies may
618      negatively affect the functionality of this and many other websites that you
619      visit.  Disabling cookies may result in also disabling certain
620      functionalities and features of the Services.
621      <br>
622      <br>
623    </span>
624  </p>
625  <p>
626    <span class="normal-text">
627      Depending on your device and operating system, you may not be able to
628      delete or block all cookies. In addition, if you want to reject cookies
629      across all your browsers and devices, you will need to do so on each browser
630      on each device you actively use. You may also set your email options to
631      prevent the automatic downloading of images that may contain technologies
632      that would allow us to know whether you have accessed our email and
633      performed certain functions with it.
634      <br>
635      <br>
636    </span>
637  </p>
638  <p>
639    <span class="normal-text">
640      Do Not Track: Please note that the Services are not presently configured to
641      respond to DNT or “do not track” signals from web browsers or mobile
642      devices. As such, we do not recognize or respond to Do Not Track
643      requests.
644      <br>
645      <br>
646    </span>
647  </p>
648  <h2>
649    7. Retention and Security
650    <br>
651  </h2>
652  <p>
653    <span class="normal-text">
654      <br>
655      We will retain your Personal Information and sensitive Personal Information
656      for as long as your information resides in our Customer’s Clients and
657      Contacts list, as needed to provide you Services, and as necessary to comply
658      with our legal obligations, resolve disputes, and enforce our agreements.
659      <br>
660      <br>
661    </span>
662  </p>
663  <p>
664    <span class="normal-text">
665      We follow generally accepted standards to protect the Personal Information
666      submitted to us, both during transmission and once we receive it. For
667      example, when you enter sensitive information (such as when you submit your
668      intake forms), we encrypt the transmission of that information using secure
669      socket layer technology (SSL). However, no method of transmission over the
670      Internet, or method of electronic storage, is 100% secure. Therefore, we
671      cannot guarantee its absolute security.
672      <br>
673      <br>
674    </span>
675  </p>
676  <h2>
677    8. California Privacy Statement
678    <br>
679  </h2>
680  <p>
681    <span class="normal-text">
682      <br>
683      California residents have certain rights under the California Shine the
684      Light law, the California Consumer Privacy Act (“CCPA”), and the California
685      Privacy Rights Act (“CPRA”). The CPRA provided amendments and updates to the
686      CCPA.
687      <br>
688      <br>
689    </span>
690  </p>
691  <p>
692    <span class="normal-text">
693      CCPA and CPRA Disclosures: In general, within the preceding 12 months:
694      <br>
695      <br>
696    </span>
697  </p>
698  <ul>
699    <li class="normal-text" aria-level="1">
700      <span class="normal-text">
701        We have collected the categories of Personal Information listed in Section 2 above.
702      </span>
703    </li>
704    <li class="normal-text" aria-level="1">
705      <span class="normal-text">
706        We have collected these categories of Personal Information directly from
707        you, indirectly from your Provider or our Customer, and when you use the
708        Client Portal and our Services, for the purposes described in Section 3
709        above.
710      </span>
711    </li>
712    <li class="normal-text" aria-level="1">
713      <span class="normal-text">
714        We have disclosed the following categories of Personal Information for
715        business purposes: Billing and transactional information; internet,
716        device, and network activity information; and profile information and
717        inferences.
718      </span>
719    </li>
720    <li class="normal-text" aria-level="1">
721      <span class="normal-text">
722        We have not sold your Personal Information.
723        <br>
724        <br>
725      </span>
726    </li>
727  </ul>
728  <p>
729    <span class="normal-text">
730      CPRA and CCPA Privacy Rights: Certain California residents are entitled to
731      privacy rights under the CPRA and CCPA. 
732    </span>
733    Clients who wish to exercise these rights should send an email
734    to
735    <a href="mailto:[email protected]">[email protected]</a>
736    or fill out
737    <a href="https://preferences.clientsecure.me/" target="_blank" rel="noopener noreferrer">
738      this form
739    </a>
740    , and also direct their requests to the Customer who controls their Personal Information.    
741    <br>
742    <br>
743  </p>
744  <ul>
745    <li aria-level="1">
746      <strong>The right to know. </strong>
747      <span class="normal-text">
748        You have the right to request to know (i) the specific
749        pieces of Personal Information we have about you; (ii) the categories of
750        Personal Information we have collected about you in the last 12 months;
751        (iii) the categories of sources from which that Personal Information was
752        collected; (iv) the categories of your Personal Information that we sold
753        or disclosed in the last 12 months; (v) the categories of third parties to
754        whom your Personal Information was sold or disclosed in the last 12
755        months; and (vi) the purpose for collecting and selling your Personal
756        Information.
757      </span>
758    </li>
759    <li aria-level="1">
760      <strong>The right to deletion. </strong>
761      <span class="normal-text">
762        You have the right to request that we delete the
763        Personal Information that we, including our third-party Service Providers,
764        have collected or maintain about you. We may deny your request under
765        certain circumstances, such as if we need to comply with our legal
766        obligations or complete a transaction for which your Personal Information
767        was collected. If we deny your request for deletion, we will let you know
768        the reason why.
769      </span>
770    </li>
771    <li aria-level="1">
772      <strong>The right to correct. </strong>
773      <span class="normal-text">
774        You have the right to request correction of any inaccurate Personal Information we have about you.
775      </span>
776    </li>
777    <li aria-level="1">
778      <strong>The right to opt-in and opt-out of sharing and selling of your Personal
779        Information.</strong>
780      <span class="normal-text"> We do not sell your Personal Information. We only share your
781        Personal Information as outlined in this privacy policy to provide our
782        Services to you.
783      </span>
784    </li>
785    <li aria-level="1">
786      <strong>The right to limit use and disclosure of sensitive personal information.</strong>
787      <span class="normal-text">
788        You have the right to restrict the ways in which we use and disclose your
789        sensitive personal information. We do not use, share, or disclose your
790        sensitive personal information in any way, except as outlined in this
791        privacy policy for the purposes of providing our Services to you. We do
792        not exchange this information for cross-contextual behavioral advertising
793        nor for any commercial or monetary purposes.
794      </span>
795    </li>
796    <li aria-level="1">
797      <strong>The right to equal service. </strong>
798      <span class="normal-text">
799        If you choose to exercise any of these
800        rights, we will not discriminate or retaliate against you in any way. If
801        you exercise certain rights, understand that you may be unable to use or
802        access certain features of our Services.
803        <br>
804        <br>
805      </span>
806    </li>
807  </ul>
808  <p>
809    <span class="normal-text">
810      You may exercise your right to know and your right to deletion twice a year
811      free of charge. Currently, there is no limitation on your right to correct,
812      although this is forthcoming. The remainder of your privacy rights are not
813      subject to limitations. 
814    </span>
815    To exercise your privacy rights please contact us at <a href="mailto:[email protected]">[email protected]</a> or fill out <a href="https://preferences.clientsecure.me/">this form</a>.
816    <br>
817    <br>
818  </p>
819  <p>
820    <span class="normal-text">
821      We will take steps to verify your identity before processing your privacy
822      rights requests. We will not fulfill your request unless you have provided
823      sufficient information for us to verify you are the individual about whom we
824      collected Personal Information. If you have a Client Profile and use our
825      Services, we will use our existing authentication practices to verify your
826      identity. If you do not have a Client Profile, we may request additional
827      information about you to verify your identity. We will only use the Personal
828      Information provided in the verification process to verify your identity or
829      authority to make a request and to track and document request responses,
830      unless you initially provided the information for another purpose.
831      <br>
832      <br>
833    </span>
834  </p>
835  <p>
836    <span class="normal-text">
837      You may use an authorized agent to submit a privacy rights request. When we
838      verify your agent’s request, we may verify both your and your agent’s
839      identity and request a signed document from you that authorizes your agent
840      to make the request on your behalf. To protect your Personal Information, we
841      reserve the right to deny a request from an agent that does not submit proof
842      that they have been authorized by you to act on their behalf.
843      <br>
844      <br>
845    </span>
846  </p>
847  <p>
848    <strong>Shine the Light: </strong>
849    <span class="normal-text">
850      Our California Clients are also entitled to request and
851      obtain from SimplePractice once per calendar year information about any of
852      your Personal Information shared with third parties for their own direct
853      marketing purposes, including the categories of information and the names
854      and addresses of those businesses with which we have shared such
855      information. However, we do not share your information with third parties
856      for their own direct marketing purposes.
857      <br>
858      <br>
859    </span>
860  </p>
861  <h2>
862    9. Additional State Privacy Laws
863    <br>
864  </h2>
865  <p>
866    <span class="normal-text">
867      <br>
868      SimplePractice takes our Customers’ and Clients’ privacy and data
869      protection very seriously, and we work vigorously to ensure we remain
870      compliant with applicable federal and state privacy laws.
871      <br>
872      <br>
873    </span>
874  </p>
875  <p>
876    <span class="normal-text">
877      Under the Virginia Consumer Data Protection Act (VCDPA), effective January
878      1, 2023, Virginia residents have additional privacy rights. Clients who wish
879      to exercise these rights should send an email to [email protected]
880      and also direct their requests to the Customer who controls their Personal
881      Information.
882      <br>
883      <br>
884    </span>
885  </p>
886  <ul>
887    <li aria-level="1">
888      <strong>The right to know, access and confirm personal data. </strong>
889      <span class="normal-text">
890        You have the right
891        to know whether or not we are processing your personal data and to access
892        such personal data.
893      </span>
894    </li>
895    <li aria-level="1">
896      <strong>The right to deletion. </strong>
897      <span class="normal-text">
898        You have the right to request that we delete the
899        Personal Information that we, including our third-party service Providers,
900        have collected or maintain about you. We may deny your request under
901        certain circumstances, such as if we need to comply with our legal
902        obligations or complete a transaction for which your Personal Information
903        was collected. If we deny your request for deletion, we will let you know
904        the reason why.
905      </span>
906    </li>
907    <li aria-level="1">
908      <strong>The right to correct. </strong>
909      <span class="normal-text">
910        You have the right to request correction of any
911        inaccurate Personal Information we have about you.
912      </span>
913    </li>
914    <li aria-level="1">
915      <strong>The right to data portability. </strong>
916      <span class="normal-text">
917        You have the right to easy and portable access to all pieces of Personal Information that we have collected or
918        maintain about you.
919      </span>
920    </li>
921    <li class="normal-text" aria-level="1">
922      <span class="normal-text">
923        The right to opt-out of the processing of personal data for targeted
924        advertising purposes. We do not use your Personal Information for targeted
925        advertising. We may use your Personal Information, however, to provide
926        updates to you about our product and Services and other necessary
927        communications in the course of providing our services to you and your
928        Provider. 
929      </span>
930    </li>
931    <li aria-level="1">
932      <strong>The right to opt-out of the sale of personal data. </strong>
933      <span class="normal-text">
934        We do not sell your
935        Personal Information. We only share your Personal Information as outlined
936        in this privacy policy to provide our Services to you.
937      </span>
938    </li>
939    <li aria-level="1">
940      <strong>The right to opt-out of profiling based upon personal data. </strong>
941      <span class="normal-text">
942        You have the
943        right to opt-out of any processing of personal data for the purposes of
944        profiling for decisions that produce legal effects or similarly
945        significant effects on you. We do not use your Personal Information for
946        this purpose.
947      </span>
948    </li>
949    <li aria-level="1">
950      <b>The right to equal service. </b>
951      <span class="normal-text">
952        If you choose to exercise any of these
953        rights, we will not discriminate or retaliate against you in any way. If
954        you exercise certain rights, understand that you may be unable to use or
955        access certain features of our Services.
956      </span>
957    </li>
958  </ul>
959  <p>
960    <span class="normal-text">
961      <br>
962      Per the VCDPA, information provided in response to your requests
963      shall be provided by us, free of charge, up to twice annually per Client. We
964      will update this privacy policy periodically and as necessary to maintain
965      compliance with the evolving privacy landscape.
966      <br>
967      <br>
968    </span>
969  </p>
970  <h2>
971    <span class="normal-text">
972    </span>
973  </h2>
974  <h2>
975    10. Additional Information
976    <br>
977  </h2>
978  <p><strong>
979    <br>
980    Information for Visitors and Users from Outside of the United
981    States</strong>
982    <span class="normal-text">
983      : We are committed to complying with this Privacy Policy and the data
984      protection laws that apply to our collection and use of your Personal
985      Information. We are located in the United States, where the laws may be
986      different and, in some cases, less protective than the laws of other
987      countries. By providing us with your Personal Information and using the
988      Services, you acknowledge that your Personal Information will be transferred
989      to and processed in the United States and other countries where we and our
990      vendors operate.
991      <br>
992      <br>
993    </span>
994  </p>
995  <p>
996    <strong>Links to Other Sites</strong>
997    <span class="normal-text">
998      : The Services may contain links to other sites that are not
999      owned orcontrolled by SimplePractice. This may include, but is not limited to, links
1000      to add appointments to your calendar or links for directions to your
1001      Provider’s office. Please be aware that we are not responsible for the
1002      privacy practices of such other sites. We encourage you to be aware when you
1003      leave our site and to read the privacy statements of each and every website
1004      that collects Personal Information. This Privacy Policy applies only to
1005      information collected or stored in or by our Services.
1006      <br>
1007      <br>
1008    </span>
1009  </p>
1010  <p>
1011    <strong>Children’s Privacy</strong>
1012    <span class="normal-text">
1013      : Our Services are not directed towards, nor do we knowingly
1014      collect anyPersonal Information from children under 13, unless they are a Client of our
1015      Customer. Please contact your Provider for information on how they collect
1016      and handle information from a Client who is under the age of 13.
1017      <br>
1018      <br>
1019    </span>
1020  </p>
1021  <p>
1022    <strong>Changes to This Policy</strong>
1023    <span class="normal-text">
1024      : We may update this Privacy Policy to reflect changes to
1025      our informationpractices. If we make any material changes, we will notify you by email
1026      (sent to the email address specified in your Client Profile) or by means of
1027      a notice in our applications or on our websites prior to or upon the change
1028      becoming effective. We encourage you to review this page periodically for
1029      the latest information on our privacy practices.
1030      <br>
1031      <br>
1032    </span>
1033  </p>
1034  <h2>
1035    11. Contact Us
1036    <br>
1037  </h2>
1038  <p>
1039    <span class="normal-text">
1040      <br>
1041      If you have any questions in connection with this Privacy Policy or other
1042      privacy-related matters, please visit our Help Center.
1043      <br>
1044      <br>
1045    </span>
1046  </p>
1047  <p>
1048    <sub>Rev. Sept. 2022/ © 2022 SimplePractice, LLC All rights reserved.</sub>
1049  </p>
1050
1051      </div>
1052    </section>
1053  </div>
1054</div>
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1064ctive Relation Model (NARM)"},{"name":"Somatic Experiencing"},{"name":"Attachment-Based"},{"name":"Strength-Based"},{"name":"Psychodynamic Therapy"},{"name":"Emotionally Focused"},{"name":"Brainspotting"},{"name":"Group Therapy"},{"name":"Mindfulness-Based Cognitive Therapy (MBCT)"},{"name":"Dialectical (DBT)"}],"marketingTestimonials":[{"source":"Brandon, Participant in Perinatal Loss Group","quote":"\"Very grateful for the opportunity to participate in Adam’s group and to connect with other Dad’s. Being able to share a space with other Dad’s who’ve also gone through similar losses has been incredibly valuable.\""},{"source":"Participant in Perinatal Loss Group","quote":"Adam's professionalism, guidance, and expertise were deeply valuable and helpful. He created a welcoming space that allowed me to open up in ways I've had trouble doing before. Adam helped me grow and gain a steadier sense of self.\n\nCody W.\n"},{"source":"Participant","quote":"\"Adam's group provided a place that often is lacking for us fathers to share our stories, and hearing from others who share many of the same feelings, and questions that I have/had was reassuring and allowed me to gain a lot of insight into my own experience.\""}],"marketingFees":[{"name":"Individual","min_fee":195,"max_fee":null},{"name":"Groups","min_fee":50,"max_fee":75}],"practiceName":"The Healing Instinct, LLC - Adam Angel LCSW-C, LICSW","practiceLogoId":null,"practiceNppId":"1639","practiceCity":"Serving Maryland, DC and Virginia","practicePhone":"(410) 216-0747","contactEmail":"[email protected]","colorSetId":"1","showSectionSpecialties":true,"showSectionTestimonials":true,"showSectionLocations":false,"showLoginLink":true,"showContactCta":true,"showRequestAppointmentLink":true,"theme":"modern","introImg":"17","introTitle":"Find supportive care to help you move past old wounds","introBody":"Building on your strengths and the healing instinct of your body we will seek resolution of past and current challenges so you can live a fuller, more vibrant life.","introReadability":24,"uploadedIntroImgId":null,"telehealthIndicator":true,"onlinePaymentsIndicator":true,"acceptInsuranceIndicator":false,"acceptNewClientsIndicator":true,"aboutTitle":"Experienced, engaged and effective ","aboutBody":"My experience/training and approach:\nI have worked in the field for over 15 years with adults, youth and families utilizing strengths based, psychodynamic, and mindfulness approaches which deal with the challenges of the here and now rather than focusing extensively on the past. \nThe research of the last 20 years in neuroscience has shown the effectiveness of utilizing the body to change what in the past others saw as strictly cognitive psychological issues. Theoretical paradigms of mind/body or \"bottom up\" approaches such as polyvagal theory ground my practice. \nMore recently I have been trained in Neuro Affective Relation Model (NARM) which combines bottom up and top down approaches to reorganize the developmental trauma that keeps persistent \"personality and mental health issues\" from subsiding. Here is a great article about NARM. https://www.thecandidly.com/2019/everything-you-should-know-about-narm-the-newest-form-of-trauma-therapy \nMy experience with Somatic Experiencing (SE) focuses on somatic mindfulness, which among other things helps the person practicing it notice and process internal changes in the body during the therapeutic process. In addition to helping persistent emotional challenges, this method has proven its effectiveness in shock/acute trauma. Building on client resources, and specific skills training we avoid replaying pre-existing trauma. \nI continue to be an active learner and my approach relies on a radical belief in client agency and the importance of the client and therapist relationship as we will build on your strengths together.\n\nWhat we will do on the first day:\nBefore we meet for a full session I will send you brief questionnaires and policy related paperwork. When we are in a 15 min consultation or at our first meeting I will share a bit about my theoretical approach and provide psych
1064oeducation on my approach. I will move on to listening about what you most want to focus on and we will decide on what you most want to accomplish in our session. Throughout the session I will inquire about your insights, emotions and physical responses to ensure we are bringing these into awareness.\nhttps://www.psychologytoday.com/us/therapists/adam-angel-silver-spring-md/813663\n\nFeedback from clients in individual work \n\n\"My therapy experience with Adam was the best I've ever had. He is a compassionate listener and learner who both empowers and challenges you at the same time. I will carry the tools and framework that we cultivated together for the rest of \nmy life.\" -Maya\n\n\"I couldn't see a way out of my depression or relinquish the belief systems that were plaguing me. Adam helped me dismantle those harmful belief systems, understand their origin, and helped me learn to relate to them in a way that was conducive to my highest good.\" - Akil\n\n\"Working with Adam was the most effective experience I've ever had with therapy. He helped me get to the root of longstanding issues and connect with my emotional self. I'm extremely grateful for everything I learned from working with him and cannot recommend him enough!\" - Liz\n\n*all testimonials were given with the permission to publish \n\nGroups:\n\nMen's perinatal/infant loss group: \n\nMy wife and I lost our first pregnancy/child at 22 weeks. This stillbirth, as well as two miscarriages and the lack of support targeted at men encouraged me to create this group. \nWith the guidance of Gary Vogel, a 30 year perinatal loss expert, I hold the weekly, 6 session men's group on a quarterly basis. The group is facilitated as structured conversation to help men cope and find a way forward in the midst of perinatal loss. \n\nOctober 2024\nWhen: 830pm EST\nCost: Sliding scale $180-$360 for 6 sessions, if cost is an issue please email me\nGroup size: 6 people, this is a closed group once it is full.\n\n\n\n\n","profileImgId":"2575","profileName":"Adam Angel","profileTitle":"LCSW-C, LICSW","specialtiesTitle":null,"selectedOfficeIds":[],"locationsTitle":null,"facebookUrl":null,"twitterUrl":null,"instagramUrl":"https://instagram.com/dadswithwisdom","yelpUrl":null,"youtubeUrl":null,"linkedinUrl":null,"pageTitle":"Adam Angel, LCSW, LICSW - Clinical Social Worker at The Healing Instinct","pageDescription":"Mental health therapist with offering telehealth appointments for people in Maryland and DC and perinatal loss groups for men nationally/internationally. Paperwork and scheduling can be filled out online. 15 min free consultations are available. Contact us at (410) 216-0747.  For clients seeking fatherhood groups please go to www.dadswithwisdom.com","showNoSurprisesAct":false,"practiceContactForm":true},"type":"practice-websites"},{"id":"633869","attributes":{"fullName":"Thehealinginstinct","practiceUrl":"https://www.adamangeltherapy.com/","schedulingWidgetUrl":"https://adam-angel.clientsecure.me","schedulingWidgetScopeId":"210d3819-1d77-45cb-ae96-3aadf2e02564","schedulingWidgetApplicationId":"7c72cb9f9a9b913654bb89d6c7b4e71a77911b30192051da35384b4d0c6d505b","customStripePublishableKey":"pk_live_3xKrxPJwp8At8ICCilEP6VRa00uLunAwGN","currency":"usd","hasCustomDomain":true,"clientPortalEnabled":true,"selfSchedulingEnabled":true,"isNewClientAllowedToBookAppt":true,"isNewClientAllowedToJoinWaitlist":false,"isNewContactsAllowedToBookAppt":false,"isNewCouplesAllowedToBookAppt":false,"isNewIndividualClientsAllowedToBookAppt":true,"requireCreditCardForNewClients":false,"documentsUpload":true,"selfScheduleMinimumLeadTime":43200,"hasCustomStripeAccount":true,"stripeConnectedAccountId":"acct_1HtHsw4IJFd9HoG0","isClientAllowedToConfirmAppt":false,"isClientAllowedToCancelAppt":false,"timeZone":"America/New_York","clientCancellableHrs":24,"websiteEnabled":true,"websitePublished":true,"telehealthEnabled":false,"recaptchaSiteKey":"6LcKAd0ZAAAAAFQSETEYjM8GroZChQXp5Y8cg3Mw","featureAddProductsToGfe":true,"featureClientappDocumentAccess":true,"featureClientappDocumentsUpdate":true,"featureIosClientappPromotionBanner":true,"isMeasurementMhqolEnabled":true,"isMeasurementYbocsEnabled":true,"isMeasurementWho5Enabled":false,"featureClientPortalLegalAgreements":false,"featureClientPortalInsuranceEffectiveDates":true,"featureCreditDebitMix":true,"featureInsuranceTextRecognition":false,"featureContactFormCustomSettings":true,"featureContactFormSkipRecaptcha":false,"featureScheduledMaintenance":false,"announcementsAvailable":true,"featureEnableClientPortalPrescreenerSettings":true,"showPrescreenerSection":false,"showPaymentSelection":false,"featureSecureMessagingEmber":true,"practiceContactForm":true,"monarchContactForm":true,"featureLaWildfirePrescreenerBanner":false,"featurePaymentLinks":true,"featurePaymentLinksSms":true,"featurePaymentMethodConfiguration":false,"featureStripeAchPayments":false,"dataCollectionMandateText":"I authorize SimplePractice to collect my banking information for payment processing.","chargeExecutionMandateText":"I authorize Thehealinginstinct to electronically debit my account and, if necessary, electronically credit my account to correct erroneous debits.","claimAssistantSettingActive":true,"insuranceInfoDocumentRequestEnabled":true,"isLocalizationEnabled":false,"featureThirdPartyBilling":"off","featureDatagrailSegmentConsentClients":true,"featureStripeLinkPassthroughMode":true,"featurePhotoIdUpload":true,"autoAcceptAppointmentRequests":false,"autoAcceptNewClientAppointmentRequests":false,"clinicianFilteringEnabled":false,"clinicianFilteringV2Enabled":false}
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