https://hotelcomply.com/js/HotelPrivacyDocumentationService-BR0vBo9R.js

1import{jsxRuntimeExports as e,Helmet as r,Link as s}from"./react-vendor-Cl5BoUFb.js";import{Accordion as o,AccordionItem as a,AccordionTrigger as t,AccordionContent as i}from"./ui-vendor-CVwrz00e.js";import{GeistShell as l,Nav as n,Section as c,Container as d,Heading as p,Prose as m,Button as h,Card as u,Footer as x,openTallyPopup as g}from"./main-OLIzgs0k.js";import"./icons-vendor-BUK3cUnC.js";import"./index-YHYuFPvV.js";import"./query-vendor-Ct1xBef-.js";import"./analytics-lib-CvkHC-Ld.js";import"./nav-lib-tIVQ3Mlj.js";import"./video-modal-C9YG8PUQ.js";import"./feature-flags-lib-C1N11fmc.js";const y=[["Primary outcome","Legal advice, opinions, defense posture","Program tooling and workflows","Operating records ownership/counsel can review"],["Who does the work","Attorneys (+ sometimes consultants)","Your team configures and runs the tool","HotelComply builds documentation from your stack"],["Typical fit","Legal risk, disputes, formal opinions","Enterprise programs with dedicated privacy staff","Hotels lacking bandwidth; ownership diligence trigger"],["Hotel-system realism","Varies; not always PMS/vendor deep","Generic enterprise objects unless customized","Built around hotel vendors and property ops"],["What you still need counsel for","(They are counsel)","Legal determinations, disputes","Legal advice, negotiations, regulatory defense"],["Commercial shape","Hourly / matter fees","Subscription + implementation","$2,500/property package; portfolio via discovery"],["Not this","Ops binder factory","Law firm substitute","Software subscription or PMS"]],v=[{q:"Does HotelComply replace our privacy attorney?",a:"No. HotelComply produces operational documentation. Legal advice, opinions, disputes, and regulatory defense stay with qualified counsel. Many clients use both."},{q:"Is HotelComply a software subscription?",a:"No. It is a human-led documentation service. The Compliance Package is priced per property ($2,500), not as GRC seats."},{q:"What do we get for $2,500 per property?",a:"Audit-ready privacy documentation built from the property’s existing stack—typically including ROPA-style records, vendor inventory/DPA status, guest-request procedures, data-flow mapping, and a branded pack. Not legal advice. Explore SAMPLE structure at /sample-compliance-package."},{q:"How is this different from a one-time “privacy policy update”?",a:"A policy update changes public-facing language. A Compliance Package documents how personal information actually moves through hotel systems and vendors, plus procedures for guest requests. Reviewers asking for privacy records usually want the latter."},{q:"Who maintains records after delivery?",a:"You retain the pack. Optional ongoing support—if any—is scoped by inquiry, not sold as a default subscription on this page."},{q:"How do we start?",a:"Request a property snapshot at /privacy-intelligence, then request a 20-minute discovery/scope call (form → we email to schedule). Proceed to the Compliance Package when scope fits. Soft secondary: view the SAMPLE Audit Pack."}],j={"@context":"https://schema.org","@type":"FAQPage",mainEntity:v.map(e=>({"@type":"Question",name:e.q,acceptedAnswer:{"@type":"Answer",text:e.a}}))};function f(){const f=()=>g();return e.jsxs(l,{children:[e.jsxs(r,{children:[e.jsx("title",{children:"Hotel Privacy Documentation: Service vs Law Firm vs GRC | HotelComply"}),e.jsx("meta",{name:"description",content:"Compare hotel privacy paths: law firm, GRC/SaaS, or documentation service. HotelComply is a $2,500/property Compliance Package for portfolio operators—not a law firm and not GRC software."}),e.jsx("meta",{property:"og:title",content:"Hotel Privacy Documentation Service | HotelComply"}),e.jsx("meta",{property:"og:description",content:"Service vs law firm vs GRC for hotel privacy records. Human-led Compliance Package at $2,500 per property."}),e.jsx("link",{rel:"canonical",href:"https://hotelcomply.com/hotel-privacy-documentation-service"}),e.jsx("script",{type:"application/ld+json",children:JSON.stringify(j)})]}),e.jsx(n,{}),e.jsxs("main",{id:"main-content",children:[e.jsx(c,{className:"!pb-12 md:!pt-24",children:e.jsx(d,{children:e.jsxs("div",{className:"mx-auto max-w-4xl text-center",children:[e.jsx(p,{level:1,display:!0,className:"mx-auto mb-6",children:"Hotel Privacy Documentation: Service vs Law Firm vs GRC Platform"}),e.jsx(m,{className:"mx-auto mb-8 !text-lg",children:"Hotel operators usually choose among three paths for privacy compliance work: retain counsel for legal advice, buy GRC software for ongoing program tooling, or hire a documentation service to build audit-ready operating records from the existing hotel stack. HotelComply is the third path—a human-led Compliance Package for portfolio operators, not a law firm and not a PMS. Not legal advice."}),e.jsx(m,{className:"mx-auto mb-8",children:"This page helps management-company and GM buyers pick the right lead path—without shopping the wrong category."}),e.jsxs("div",{className:"mb-10 flex flex-wrap justify-center gap-3",children:[e.jsx(h,{variant:"primary",onClick:f,children:"Book Discovery Call"}),e.jsx(h,{variant:"secondary",to:"/sample-compliance-package",children:"See sample package"})]})]})})}),e.jsx(c,{className:"border-t border-[color:var(--gc-border)]",children:e.jsx(d,{children:e.jsxs("div",{className:"mx-auto max-w-3xl",children:[e.jsx(p,{level:2,className:"mb-6",children:"The three paths operators actually consider"}),e.jsx(m,{className:"mb-4",children:"When ownership, insurance, or counsel asks “where are the privacy records?”, hotel teams typically evaluate:"}),e.jsxs("ol",{className:"mb-6 list-decimal space-y-3 pl-5 text-[color:var(--gc-fg-2)]",children:[e.jsxs("li",{children:[e.jsx("strong",{children:"Law firm / privacy counsel"})," — legal opinions, policy drafting under privilege, disputes, regulatory defense."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"GRC / privacy SaaS platforms"})," — software for program workflows, assessments, and ongoing control tracking (enterprise tooling category)."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Documentation service"})," — humans build operating records (ROPA-style inventories, vendor/DPA status, guest-request procedures, data-flow maps) from the hotel’s real systems and hand you a pack you retain."]})]}),e.jsx(m,{className:"mb-4",children:"Mixing the three without a clear lead creates waste: software nobody configures, counsel hours spent inventing ops inventories, or a binder with no counsel review on legal edge cases."}),e.jsxs(m,{children:["HotelComply sits in path three. Price FACT:"," ",e.jsx("strong",{children:"Compliance Package $2,500 per property"}),"; portfolio pricing confirmed during discovery. See"," ",e.jsx(s,{className:"underline",to:"/pricing",children:"/pricing"}),"."]})]})})}),e.jsx(c,{className:"border-t border-[color:var(--gc-border)] bg-[color:var(--gc-panel)]",children:e.jsxs(d,{children:[e.jsx(p,{level:2,className:"mb-6 text-center",children:"Comparison table"}),e.jsx("div",{className:"overflow-x-auto rounded-geist border border-[color:var(--gc-border)]",children:e.jsxs("table",{className:"w-full text-left text-sm",children:[e.jsx("thead",{className:"bg-[color:var(--gc-panel)]",children:e.jsxs("tr",{children:[e.jsx("th",{className:"border-b border-[color:var(--gc-border)] px-4 py-3",children:"Dimension"}),e.jsx("th",{className:"border-b border-[color:var(--gc-border)] px-4 py-3",children:"Law firm / counsel"}),e.jsx("th",{className:"border-b border-[color:var(--gc-border)] px-4 py-3",children:"GRC / privacy SaaS (category)"}),e.jsx("th",{className:"border-b border-[color:var(--gc-border)] px-4 py-3",children:"Documentation service (HotelComply)"})]})}),e.jsx("tbody",{className:"text-[color:var(--gc-fg-2)]",children:y.map(([r,s,o,a])=>e.jsxs("tr",{className:"border-b border-[color:var(--gc-border)]",children:[e.jsx("td",{className:"px-4 py-3 align-top font-medium text-[color:var(--gc-fg)]",children:r}),e.jsx("td",{className:"px-4 py-3 align-top",children:s}),e.jsx("td",{className:"px-4 py-3 align-top",children:o}),e.jsx("td",{className:"px-4 py-3 align-top",children:a})]},r))})]})}),e.jsx(m,{className:"mx-auto mt-6 max-w-3xl text-center",children:"Category-level comparison only. No vend

1or scorecards, fake savings stats, or “worse than” claims against named GRC products."})]})}),e.jsx(c,{className:"border-t border-[color:var(--gc-border)]",children:e.jsx(d,{children:e.jsxs("div",{className:"mx-auto max-w-3xl",children:[e.jsx(p,{level:2,className:"mb-6",children:"When a law firm is the right lead"}),e.jsxs(m,{className:"mb-4",children:["Lead with counsel when the problem is ",e.jsx("strong",{children:"legal"}),", not “we never wrote down our systems.”"]}),e.jsxs("ul",{className:"mb-6 space-y-2 text-[color:var(--gc-fg-2)]",children:[e.jsx("li",{children:"Regulatory inquiry, complaint, or dispute"}),e.jsx("li",{children:"Need for privileged legal opinion on CCPA/CPRA/GDPR applicability"}),e.jsx("li",{children:"Contract negotiation strategy on DPAs or brand/franchise allocations"}),e.jsx("li",{children:"Breach legal analysis and notice determinations"}),e.jsx("li",{children:"Employee/applicant edge cases with employment counsel overlap"})]}),e.jsxs(m,{children:["Counsel can (and often should) review documentation a service produces. That does not mean counsel should spend partner hours building your first Opera-to-CRM data map from scratch. Many portfolios use ",e.jsx("strong",{children:"counsel for law"})," and a"," ",e.jsx("strong",{children:"documentation service for ops records"}),". HotelComply does ",e.jsx("strong",{children:"not"})," replace your privacy attorney."]})]})})}),e.jsx(c,{className:"border-t border-[color:var(--gc-border)] bg-[color:var(--gc-panel)]",children:e.jsx(d,{children:e.jsxs("div",{className:"mx-auto max-w-3xl",children:[e.jsx(p,{level:2,className:"mb-6",children:"When GRC/SaaS fits"}),e.jsxs(m,{className:"mb-4",children:["GRC and privacy platforms (as a ",e.jsx("strong",{children:"category"}),") fit when you have:"]}),e.jsxs("ul",{className:"mb-6 space-y-2 text-[color:var(--gc-fg-2)]",children:[e.jsx("li",{children:"A dedicated privacy or compliance team to own configuration"}),e.jsx("li",{children:"Multi-year program tooling needs beyond a property pack"}),e.jsx("li",{children:"Integration appetite (SSO, HRIS, ticketing) and budget for implementation"}),e.jsx("li",{children:"Appetite for ongoing workflow ownership inside software"})]}),e.jsxs(m,{children:["They are a poor default for a 12-property management company whose actual gap is “we cannot show ROPA, DPA status, or guest-request procedures by Friday.” Buying seats does not invent the hotel-specific inventory. Someone still has to map PMS, Wi-Fi, CCTV, and marketing vendors. HotelComply is"," ",e.jsx("strong",{children:"not"})," a software subscription and not positioned as enterprise GRC. If you already run a platform, a documentation service can still produce the property-level evidence pack reviewers ask for—without replacing your tool."]})]})})}),e.jsx(c,{className:"border-t border-[color:var(--gc-border)]",children:e.jsx(d,{children:e.jsxs("div",{className:"mx-auto max-w-3xl",children:[e.jsx(p,{level:2,className:"mb-6",children:"When a documentation service fits"}),e.jsx(m,{className:"mb-4",children:"Choose a documentation service when:"}),e.jsxs("ul",{className:"mb-6 space-y-2 text-[color:var(--gc-fg-2)]",children:[e.jsxs("li",{children:[e.jsx("strong",{children:"Operator bandwidth is the constraint"})," — GM/ops know the stack but cannot spare weeks to write registers"]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Ownership / insurer / lender diligence"})," forced the ask — they want records, not a login"]}),e.jsxs("li",{children:[e.jsx("strong",{children:"No appetite for SaaS rollout"})," — you need a pack, not a transformation program"]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Privacy policy already exists"})," — but systems, vendors, and request procedures do not"]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Portfolio consistency matters"})," — same format across managed assets even when stacks differ"]})]}),e.jsxs(m,{children:["This is HotelComply’s lane: compile hotel systems and vendors into audit-ready ",e.jsx("strong",{children:"operating documentation"}),". Soft look at density:"," ",e.jsx(s,{className:"underline",to:"/sample-compliance-package",children:"/sample-compliance-package"})," ","(SAMPLE / fictional / not legal advice). Vendor realism:"," ",e.jsx(s,{className:"underline",to:"/vendor-privacy-directory",children:"/vendor-privacy-directory"}),". Founder proof (plain text): sitting luxury hotel GM / hospital

1ity ops—documentation shaped like hotel work, not a generic enterprise binder dump."]})]})})}),e.jsx(c,{className:"border-t border-[color:var(--gc-border)] bg-[color:var(--gc-panel)]",children:e.jsx(d,{children:e.jsxs("div",{className:"mx-auto max-w-3xl",children:[e.jsx(p,{level:2,className:"mb-6",children:"What HotelComply is / is not"}),e.jsxs("div",{className:"mb-6 grid gap-4 sm:grid-cols-2",children:[e.jsxs(u,{children:[e.jsx(p,{level:3,className:"mb-2",children:"Is"}),e.jsxs("ul",{className:"space-y-2 text-sm text-[color:var(--gc-fg-2)]",children:[e.jsx("li",{children:"Human-led operational documentation service"}),e.jsx("li",{children:"Compliance Package deliverables typically include assessment framing, ROPA-style processing records, vendor inventory / DPA status, guest-request procedures, data-flow map, and a branded pack"}),e.jsx("li",{children:"Priced at $2,500 per property; portfolio via discovery"}),e.jsx("li",{children:"Complements counsel; built for management companies and portfolio operators"})]})]}),e.jsxs(u,{children:[e.jsx(p,{level:3,className:"mb-2",children:"Is not"}),e.jsxs("ul",{className:"space-y-2 text-sm text-[color:var(--gc-fg-2)]",children:[e.jsx("li",{children:"A law firm or source of legal advice"}),e.jsx("li",{children:"A PMS or hospitality tech platform"}),e.jsx("li",{children:"Enterprise GRC / privacy SaaS"}),e.jsx("li",{children:"A guarantee that records “pass audits” or that counsel will accept them without review"}),e.jsx("li",{children:"Bay Mode, DayDeck, or any other brand mixed into this offer"})]})]})]}),e.jsxs(m,{children:["Every HotelComply page should be read with: operational documentation / not legal advice / complements counsel. 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We reply to confirm property count, stack complexity, and whether the package fits. Prefer label:"," ",e.jsx("strong",{children:"Request a 20-minute discovery/scope call"}),"."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"What a property snapshot does:"})," cold-path intake that surfaces vendor/systems context and gaps before scope. Prefer label:"," ",e.jsx("strong",{children:"Request a property snapshot"})," →"," ",e.jsx(s,{className:"underline",to:"/privacy-intelligence",children:"/privacy-intelligence"}),". Live funnel spine: snapshot → discovery → package."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Optional ongoing support:"})," live commercial posture is scoped by inquiry—not priced on this page."]}),e.jsxs("li",{children:[e.jsx("strong",{children:"Delivery timeline:"})," not stated here."]})]}),e.jsxs(m,{children:["No checkout required to start. 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Compliance Package $2,500/property · portfolio on discovery."}),e.jsxs("div",{className:"mb-6 flex flex-wrap justify-center gap-3",children:[e.jsx(h,{variant:"primary",onClick:f,children:"Book Discovery Call"}),e.jsx(h,{variant:"secondary",to:"/pricing",children:"See pricing"})]}),e.jsx(m,{className:"mx-auto text-sm",children:"HotelComply: documentation service for hotel portfolios. Not a law firm. Not legal advice. Not a claim that any pack “passes audits.”"})]})})})]}),e.jsx(x,{})]})}

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