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1<title>ShareCraft â Share what works.</title><meta name="description" content="ShareCraft makes it easy to share best practices in community services."/><meta name="robots" content="index, follow"/><link rel="icon" href="/favicon.ico?favicon.1zygbter6iwz6.ico" sizes="256x256" type="image/x-icon"/><link rel="icon" href="/icon.png?icon.0mk92y1lrfoj5.png" sizes="512x512" type="image/png"/><link rel="apple-touch-icon" href="/apple-icon.png?apple-icon.1xu5jg4rhom0p.png" sizes="180x180" type="image/png"/><meta name="sentry-trace" content="e6e221417a79408995108bd60b423eed-aebd83b943148682-0"/><meta name="baggage" content="sentry-environment=production,sentry-release=d44edbb69c584a2e409ac21bd9acd57857644fc5,sentry-public_key=a8d1491fd27c149a5bf7e40bd3eb9371,sentry-trace_id=e6e221417a79408995108bd60b423eed,sentry-org_id=4512078319648768,sentry-sampled=false,sentry-sample_rand=0.628953769270242,sentry-sample_rate=0"/>
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1</head><body><div hidden=""><!--$--><!--/$--></div><div class="sc-page"><a href="#main" class="skip-link">Skip to main content</a><div class="sc-pubnav__bar" style="position:sticky;top:0;z-index:40;display:flex;align-items:center;justify-content:space-between;padding:16px 20px;background:var(--sc-surface);border-bottom:1px solid var(--sc-line)"><div style="display:flex;align-items:center;gap:14px"><button type="button" aria-label="Menu" aria-expanded="false" aria-controls="public-nav-menu" class="sc-btn sc-tap-target sc-pubnav__burger" style="display:flex;align-items:center;padding:4px"><svg xmlns="http://www.w3.org/2000/svg" width="22" height="22" viewBox="0 0 24 24" fill="none" stroke="var(--sc-purple)" stroke-width="2.2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-menu" aria-hidden="true"><line x1="4" x2="20" y1="12" y2="12"></line><line x1="4" x2="20" y1="6" y2="6"></line><line x1="4" x2="20" y1="18" y2="18"></line></svg></button><a style="display:flex;align-items:center" href="/"><img alt="ShareCraft" width="100" height="20" decoding="async" data-nimg="1" style="color:transparent;height:20px;width:auto" srcSet="/_next/image?url=%2Fbrand%2Fsharecraft-logo.png&w=128&q=75&dpl=dpl_HMATwLJ3i7WodNegeHq6BUHebymd 1x, /_next/image?url=%2Fbrand%2Fsharecraft-logo.png&w=256&q=75&dpl=dpl_HMATwLJ3i7WodNegeHq6BUHebymd 2x" src="/_next/image?url=%2Fbrand%2Fsharecraft-logo.png&w=256&q=75&dpl=dpl_HMATwLJ3i7WodNegeHq6BUHebymd"/></a></div><nav class="sc-pubnav__inline" aria-label="ShareCraft"><a class="sc-pubnav__link" aria-current="page" href="/">Practices</a><a class="sc-pubnav__link" href="/communities">Communities</a><a class="sc-pubnav__link" href="/channel">Channel</a><a class="sc-pubnav__link" href="/about">About</a></nav><div class="sc-desktop-only sc-desktop-only--flex" style="align-items:center;gap:12px"><a style="font-family:var(--font-heading);font-weight:700;font-size:13px;color:var(--sc-purple);text-decoration:none" href="/auth/sign-in">Log in</a><a class="btn btn--yellow btn--sm" href="/auth/sign-up">Sign up</a></div></div><main id="main"><div style="background:var(--sc-purple);padding:28px 0 32px;position:relative;overflow:hidden"><div aria-hidden="true" class="sc-hero-dot" style="position:absolute;border-radius:50%;background:var(--sc-yellow-solid)"></div><div class="sc-mk-band__inner sc-mk-hero" style="padding:0 20px;position:relative;z-index:2"><h1 style="font-family:var(--font-heading);font-weight:900;font-size:var(--fs-h1);line-height:1.08;letter-spacing:-0.02em;color:#fff;margin:0 0 14px">Share what works.</h1><p style="font-size:16px;line-height:1.6;color:rgba(255,255,255,0.92);margin:0 0 22px;max-width:640px">ShareCraft makes it easy to share best practices in community services.<br/>Create an interactive Practice Field Guide for your team or partners.<br/>Collaborate with a managed Community of Practice.</p><div class="sc-mk-hero__cta" style="display:flex;flex-direction:column;gap:10px"><a class="btn btn--yellow" style="justify-content:center" href="/auth/sign-up">Sign up for free</a><a href="https://calendar.proton.me/bookings#Xu2PPYjRmw9fu6ffIQkZ9EvrXfSaFu24WXWCjtxijh4=" target="_blank" rel="noopener noreferrer" class="btn btn--yellow" style="justify-content:center">Book a demo</a><a class="btn" style="justify-content:center;background:transparent;border:1.5px solid rgba(255,255,255,0.55);color:#fff" href="/pricing">See pricing</a></div></div></div><div class="sc-mk-section" style="padding:28px 20px 0"><div class="sc-cardgrid sc-cardgrid--desktop" style="gap:14px"><a style="text-decoration:none;display:block;background:var(--sc-purple);border-radius:var(--r-lg);padding:22px 24px" href="/pricing#practices"><span aria-hidden="true" style="display:flex;align-items:center;justify-content:center;width:40px;height:40px;border-radius:var(--r-md);background:rgba(255,255,255,0.16);color:#fff;margin-bottom:14px"><svg xmlns="http://www.w3.org/2000/svg" width="19" height="19" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="1.8" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-share2"><circle cx="18" cy="5" r="3"></circle><circle cx="6" cy="12" r="3"></circle><circle cx="18" cy="19" r="3"></circle><line x1="8.59" x2="15.42" y1="13.51" y2="17.49"></line><line x1="15.41" x2="8.59" y1="6.51" y2="10.49"></line></svg></span><h2 style="font-size:18px;color:#fff;margin:0 0 6px">Share a practice with the sector</h2><p style="font-size:14px;color:rgba(255,255,255,0.88);margin:0">Document a method you already own and give the sector something to learn from â free under Creative
1Commons, or licensed on your terms.</p></a><a style="text-decoration:none;display:block;background:var(--sc-surface);border:1.5px solid var(--sc-purple);border-radius:var(--r-lg);padding:22px 24px" href="/private-practice"><span aria-hidden="true" style="display:flex;align-items:center;justify-content:center;width:40px;height:40px;border-radius:var(--r-md);background:var(--sc-purple-50);color:var(--sc-purple);margin-bottom:14px"><svg xmlns="http://www.w3.org/2000/svg" width="19" height="19" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="1.8" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-lock"><rect width="18" height="11" x="3" y="11" rx="2" ry="2"></rect><path d="M7 11V7a5 5 0 0 1 10 0v4"></path></svg></span><h2 style="font-size:18px;color:var(--sc-purple);margin:0 0 6px">Document a practice privately</h2><p style="font-size:14px;color:var(--sc-ink-2);margin:0">Private Practice: not shared with the sector. We document your program for your own staff and partners, and you control who sees it.</p></a></div></div><div class="sc-mk-section sc-mk-section--centre" style="padding:36px 20px 0;text-align:center"><button type="button" aria-label="Play video: Watch: why ShareCraft" class="sc-btn" style="display:block;width:100%;max-width:440px;margin:0 auto;aspect-ratio:16/9;background:var(--sc-purple-50);border:1.5px solid var(--sc-purple-200);border-radius:14px;cursor:pointer;position:relative;overflow:hidden"><img src="https://img.youtube.com/vi/Q8t8Z_EXA3c/hqdefault.jpg" alt="" loading="lazy" style="position:absolute;inset:0;width:100%;height:100%;object-fit:cover"/><span aria-hidden="true" style="position:absolute;top:50%;left:50%;transform:translate(-50%, -50%);width:48px;height:48px;border-radius:50%;background:var(--sc-purple);display:flex;align-items:center;justify-content:center;box-shadow:var(--shadow-lg)"><svg xmlns="http://www.w3.org/2000/svg" width="19" height="19" viewBox="0 0 24 24" fill="#fff" stroke="#fff" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-play" style="margin-left:2px" aria-hidden="true"><polygon points="6 3 20 12 6 21 6 3"></polygon></svg></span></button></div><div class="sc-mk-section" style="padding:40px 20px 0"><div class="sc-mk-measure"><div class="eyebrow" style="margin-bottom:8px;color:var(--sc-green-600)">The challenge</div><h2 style="font-size:var(--fs-h2);color:var(--sc-green-600);margin:0 0 10px">You already know your practice works. Passing it on is the hard part.</h2><p style="font-size:15px;margin:0 0 24px">The practice is good. The documentation isnât. Thatâs a problem for your team as well as your funders.</p></div><div class="sc-cardgrid sc-cardgrid--desktop" style="gap:16px"><div style="background:var(--sc-green-100);border-radius:var(--r-lg);padding:22px"><span aria-hidden="true" style="display:flex;align-items:center;justify-content:center;width:44px;height:44px;border-radius:var(--r-md);background:rgba(255,255,255,0.55);color:var(--sc-green-700);margin-bottom:18px"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="1.8" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-external-link"><path d="M15 3h6v6"></path><path d="M10 14 21 3"></path><path d="M18 13v6a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2V8a2 2 0 0 1 2-2h6"></path></svg></span><h3 style="font-size:17px;color:var(--sc-green-700);margin:0 0 8px">Good practice leaves when good people do</h3><p style="font-size:14px;margin:0;color:var(--sc-ink-2)">When a senior practitioner leaves, years of experience leave with them. New staff start from scratch.</p></div><div style="background:var(--sc-green-100);border-radius:var(--r-lg);padding:22px"><span aria-hidden="true" style="display:flex;align-items:center;justify-content:center;width:44px;height:44px;border-radius:var(--r-md);background:rgba(255,255,255,0.55);color:var(--sc-green-700);margin-bottom:18px"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="1.8" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-folder-lock"><rect width="8" height="5" x="14" y="17" rx="1"></rect><path d="M10 20H4a2 2 0 0 1-2-2V5a2 2 0 0 1 2-2h3.9a2 2 0 0 1 1.69.9l.81 1.2a2 2 0 0 0 1.67.9H20a2 2 0 0 1 2 2v2.5"></path><path d="M20 17v-2a2 2 0 1 0-4 0v2"></path></svg></span><h3 style="font-size:17px;color:var(--sc-green-700);margin:0 0 8px">Scattered knowledge</h3><p style="font-size:14px;margin:0;color:var(--sc-ink-2)">Old PDFs no one reads, email threads, supervision notes, informal chats. The knowledge exists, but no one can find it reliably.</p></div><div style="background:var(--sc-green-100);border-radius:var(--r-lg);padding:22px"><span aria-hidden="true" style="display:flex;align-items:center;justify-content:center;width:44px;height:44px;border-radius:var(--r-md);background:rgba(255,255,255,0.55);color:var(--sc-green-700);margin-bottom:18px"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="1.8" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-users"><path d="M16 21v-2a4 4 0 0 0-4-4H6a4 4 0 0 0-4 4v2"></path><circle cx="9" cy="7" r="4"></circle><path d="M22 21v-2a4 4 0 0 0-3-3.87"></path><path d="M16 3.13a4 4 0 0 1 0 7.75"></path></svg></span><h3 style="font-size:17px;color:var(--sc-green-700);margin:0 0 8px">No consistency across diverse teams</h3><p style="font-size:14px;margin:0;color:var(--sc-ink-2)">Different staff deliver the practice in different ways, so quality, outcomes and risks vary, especially for edge cases.</p></div><div style="background:var(--sc-green-100);border-radius:var(--r-lg);padding:22px"><span aria-hidden="true" style="display:flex;align-items:center;justify-content:center;width:44px;height:44px;border-radius:var(--r-md);background:rgba(255,255,255,0.55);color:var(--sc-green-700);margin-bottom:18px"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="1.8" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-search"><circle cx="11" cy="11" r="8"></circle><path d="m21 21-4.3-4.3"></path></svg></span><h3 style="font-size:17px;color:var(--sc-green-700);margin:0 0 8px">Nobody can find what already works</h3><p style="font-size:14px;margin:0;color:var(--sc-ink-2)">Someone, somewhere, has already solved this problem. Without a documented practice to point to, every team starts from a blank page.</p></div><div style="background:var(--sc-green-100);border-radius:var(--r-lg);padding:22px"><span aria-hidden="true" style="display:flex;align-items:center;justify-content:center;width:44px;height:44px;border-radius:var(--r-md);background:rgba(255,255,255,0.55);color:var(--sc-green-700);margin-bottom:18px"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="1.8" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-messages-square"><path d="M14 9a2 2 0 0 1-2 2H6l-4 4V4a2 2 0 0 1 2-2h8a2 2 0 0 1 2 2z"></path><path d="M18 9h2a2 2 0 0 1 2 2v11l-4-4h-6a2 2 0 0 1-2-2v-1"></path></svg></span><h3 style="font-size:17px;color:var(--sc-green-700);margin:0 0 8px">The same question, answered from scratch every time</h3><p style="font-size:14px;margin:0;color:var(--sc-ink-2)">A new starter, a curious partner, a practitioner learning a method â each one asks a question that has already been answered, just not anywhere they can find it.</p></div><div style="background:var(--sc-green-100);border-radius:var(--r-lg);padding:22px"><span aria-hidden="true" style="display:flex;align-items:center;justify-content:center;width:44px;height:44px;border-radius:var(--r-md);background:rgba(255,255,255,0.55);color:var(--sc-green-700);margin-bottom:18px"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="1.8" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-notebook-pen"><path d="M13.4 2H6a2 2 0 0 0-2 2v16a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2v-7.4"></path><path d="M2 6h4"></path><path d="M2 10h4"></path><path d="M2 14h4"></path><path d="M2 18h4"></path><path d="M21.378 5.626a1 1 0 1 0-3.004-3.004l-5.01 5.012a2 2 0 0 0-.506.854l-.837 2.87a.5.5 0 0 0 .62.62l2.87-.837a2 2 0 0 0 .854-.506z"></path></svg></span><h3 style="font-size:17px;color:var(--sc-green-700);margin:0 0 8px">Reporting and admin</h3><p style="font-size:14px;margin:0;color:var(--sc-ink-2)">It's hard to show funders or Executives how results were achieved or give them confidence the program can be delivered consistently.</p></div></div></div><div class="sc-mk-section" style="padding:48px 20px 0"><div class="sc-mk-measure"><h2 style="font-size:var(--fs-h2);color:var(--sc-ink);margin:0 0 12px">Turn your know-how into everyoneâs practice.</h2><p style="font-size:16px;margin:0">ShareCraft captures how your team works, keeps it current, and gets it into everyoneâs hands, without the time documentation usually takes. We do the heavy lifting with you.</p></div></div><div class="sc-mk-section" style="padding:40px 20px 0"><div style="display:flex;flex-direction:column;gap:48px"><div class="sc-mk-feature"><div style="width:100%;background:var(--sc-purple-50);border:1px solid var(--sc-line);border-radius:12px;overflow:hidden"><img alt="The operations manual your team will actually open" loading="lazy" width="1248" height="707" decoding="async" data-nimg="1" style="color:transparent;display:block;width:100%;height:auto" sizes="(max-width: 1023px) 100vw, 500px" srcSet="/_next/image?url=https%3A%2F%2Fkbgvadojmnfzskonjvdc.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2FChannel%2520images%2FLanding%2520pages%2FField%2520Guide%2520ShareCraft%25204.jpg&w=640&q=75 640w, /_next/image?url=https%3A%2F%2Fkbgvadojmnfzskonjvdc.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2FChannel%2520images%2FLanding%2520pages%2FField%2520Guide%2520ShareCraft%25204.jpg&w=750&q=75 750w, /_next/image?url=https%3A%2F%2Fkbgvadojmnfzskonjvdc.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2FChannel%2520images%2FLanding%2520pages%2FField%2520Guide%2520ShareCraft%25204.jpg&w=828&q=75 828w, /_next/image?url=https%3A%2F%2Fkbgvadojmnfzskonjvdc.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2FChannel%2520images%2FLanding%2520pages%2FField%2520Guide%2520ShareCraft%25204.jpg&w=1080&q=75 1080w, /_next/image?url=https%3A%2F%2Fkbgvadojmnfzskonjvdc.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2FChannel%2520images%2FLanding%2520pages%2FField%2520Guide%2520ShareCraft%25204.jpg&w=1200&q=75 1200w, /_next/image?url=https%3A%2F%2Fkbgvadojmnfzskonjvdc.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2FChannel%2520images%2FLanding%2520pages%2FField%2520Guide%2520ShareCraft%25204.jpg&w=1920&q=75 1920w, /_next/image?url=https%3A%2F%2Fkbgvadojmnfzskonjvdc.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2FChannel%2520images%2FLanding%2520pages%2FField%2520Guide%2520ShareCraft%25204.jpg&w=2048&q=75 2048w, /_next/image?url=https%3A%2F%2Fkbgvadojmnfzskonjvdc.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2FChannel%2520images%2FLanding%2520pages%2FField%2520Guide%2520ShareCraft%25204.jpg&w=3840&q=75 3840w" src="/_next/image?url=https%3A%2F%2Fkbgvadojmnfzskonjvdc.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2FChannel%2520images%2FLanding%2520pages%2FField%2520Guide%2520ShareCraft%25204.jpg&w=3840&q=75"/></div><div><span style="display:inline-block;background:var(--sc-yellow-solid);color:var(--sc-yellow-ink);font-family:var(--font-heading);font-size:12px;font-weight:800;letter-spacing:var(--tracking-caps);text-transform:uppercase;padding:6px 14px;border-radius:var(--r-pill);margin-bottom:14px">Field Guide</span><h3 style="font-size:var(--fs-h3);color:var(--sc-ink);margin:0 0 10px">The operations manual your team will actually open</h3><p style="font-size:15px;margin:0">An interactive handbook, organised into Foundations, Practice, Quality and Operations. Every page links to the resources behind it, filters to a person'
1s role, allows for staff discussion, and exports to PDF when they need it on paper.</p></div></div><div class="sc-mk-feature"><div style="width:100%;background:var(--sc-purple-50);border:1px solid var(--sc-line);border-radius:12px;overflow:hidden"><img alt="What to do when for each role" loading="lazy" width="1734" height="1032" decoding="async" data-nimg="1" style="color:transparent;display:block;width:100%;height:auto" sizes="(max-width: 1023px) 100vw, 500px" srcSet="/_next/image?url=https%3A%2F%2Fkbgvadojmnfzskonjvdc.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2FChannel%2520images%2FLanding%2520pages%2FTasks%2520ShareCraft%2520example.png&w=640&q=75 640w, /_next/image?url=https%3A%2F%2Fkbgvadojmnfzskonjvdc.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2FChannel%2520images%2FLanding%2520pages%2FTasks%2520ShareCraft%2520example.png&w=750&q=75 750w, /_next/image?url=https%3A%2F%2Fkbgvadojmnfzskonjvdc.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2FChannel%2520images%2FLanding%2520pages%2FTasks%2520ShareCraft%2520example.png&w=828&q=75 828w, /_next/image?url=https%3A%2F%2Fkbgvadojmnfzskonjvdc.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2FChannel%2520images%2FLanding%2520pages%2FTasks%2520ShareCraft%2520example.png&w=1080&q=75 1080w, /_next/image?url=https%3A%2F%2Fkbgvadojmnfzskonjvdc.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2FChannel%2520images%2FLanding%2520pages%2FTasks%2520ShareCraft%2520example.png&w=1200&q=75 1200w, /_next/image?url=https%3A%2F%2Fkbgvadojmnfzskonjvdc.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2FChannel%2520images%2FLanding%2520pages%2FTasks%2520ShareCraft%2520example.png&w=1920&q=75 1920w, /_next/image?url=https%3A%2F%2Fkbgvadojmnfzskonjvdc.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2FChannel%2520images%2FLanding%2520pages%2FTasks%2520ShareCraft%2520example.png&w=2048&q=75 2048w, /_next/image?url=https%3A%2F%2Fkbgvadojmnfzskonjvdc.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2FChannel%2520images%2FLanding%2520pages%2FTasks%2520ShareCraft%2520example.png&w=3840&q=75 3840w" src="/_next/image?url=https%3A%2F%2Fkbgvadojmnfzskonjvdc.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2FChannel%2520images%2FLanding%2520pages%2FTasks%2520ShareCraft%2520example.png&w=3840&q=75"/></div><div><span style="display:inline-block;background:var(--sc-yellow-solid);color:var(--sc-yellow-ink);font-family:var(--font-heading);font-size:12px;font-weight:800;letter-spacing:var(--tracking-caps);text-transform:uppercase;padding:6px 14px;border-radius:var(--r-pill);margin-bottom:14px">Tasks</span><h3 style="font-size:var(--fs-h3);color:var(--sc-ink);margin:0 0 10px">What to do when for each role</h3><p style="font-size:15px;margin:0">Walk the client journey stage by stage. Each task connects to the outcome it drives, so the work stays purposeful and quality stays consistent across the team.</p></div></div><div class="sc-mk-feature"><div style="width:100%;background:var(--sc-purple-50);border:1px solid var(--sc-line);border-radius:12px;overflow:hidden"><img alt="Capture the nuance that isn't in any manual" loading="lazy" width="1446" height="792" decoding="async" data-nimg="1" style="color:transparent;display:block;width:100%;height:auto" sizes="(max-width: 1023px) 100vw, 500px" srcSet="/_next/image?url=https%3A%2F%2Fkbgvadojmnfzskonjvdc.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2FChannel%2520images%2FLanding%2520pages%2FCase%2520Book%2520example%25202.png&w=640&q=75 640w, /_next/image?url=https%3A%2F%2Fkbgvadojmnfzskonjvdc.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2FChannel%2520images%2FLanding%2520pages%2FCase%2520Book%2520example%25202.png&w=750&q=75 750w, /_next/image?url=https%3A%2F%2Fkbgvadojmnfzskonjvdc.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2FChannel%2520images%2FLanding%2520pages%2FCase%2520Book%2520example%25202.png&w=828&q=75 828w, /_next/image?url=https%3A%2F%2Fkbgvadojmnfzskonjvdc.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2FChannel%2520images%2FLanding%2520pages%2FCase%2520Book%2520example%25202.png&w=1080&q=75 1080w, /_next/image?url=https%3A%2F%2Fkbgvadojmnfzskonjvdc.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2FChannel%2520images%2FLanding%2520pages%2FCase%2520Book%2520example%25202.png&w=1200&q=75 1200w, /_next/image?url=https%3A%2F%2Fkbgvadojmnfzskonjvdc.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2FChannel%2520images%2FLanding%2520pages%2FCase%2520Book%2520example%25202.png&w=1920&q=75 1920w, /_next/image?url=https%3A%2F%2Fkbgvadojmnfzskonjvdc.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2FChannel%2520images%2FLanding%2520pages%2FCase%2520Book%2520example%25202.png&w=2048&q=75 2048w, /_next/image?url=https%3A%2F%2Fkbgvadojmnfzskonjvdc.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2FChannel%2520images%2FLanding%2520pages%2FCase%2520Book%2520example%25202.png&w=3840&q=75 3840w" src="/_next/image?url=https%3A%2F%2Fkbgvadojmnfzskonjvdc.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2FChannel%2520images%2FLanding%2520pages%2FCase%2520Book%2520example%25202.png&w=3840&q=75"/></div><div><span style="display:inline-block;background:var(--sc-yellow-solid);color:var(--sc-yellow-ink);font-family:var(--font-heading);font-size:12px;font-weight:800;letter-spacing:var(--tracking-caps);text-transform:uppercase;padding:6px 14px;border-radius:var(--r-pill);margin-bottom:14px">Case Book</span><h3 style="font-size:var(--fs-h3);color:var(--sc-ink);margin:0 0 10px">Capture the nuance that isn't in any manual</h3><p style="font-size:15px;margin:0">Senior practitioners log real cases and edge situations against the relevant phase. New w
1orkers learn from peers, see how different client needs are handled, and stop reinventing the wheel. A rich, ever-expanding collection of implicit and applied knowledge.</p></div></div></div></div><div class="sc-mk-section sc-mk-section--centre" style="padding:56px 20px 0"><div class="sc-mk-measure" style="text-align:center"><h2 style="font-size:var(--fs-h2);color:var(--sc-ink);margin:0 0 8px">Practice knowledge, there when your team needs it</h2><p style="font-size:16px;margin:0 0 32px">Every part of the service model, connected, current and accessible</p></div><div class="sc-cardgrid sc-cardgrid--desktop sc-cardgrid--2up" style="gap:28px 40px"><div style="display:flex;gap:16px;align-items:flex-start"><span aria-hidden="true" style="display:flex;align-items:center;justify-content:center;width:44px;height:44px;border-radius:var(--r-md);background:var(--sc-green-600);color:#fff;flex-shrink:0"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="1.9" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-waypoints"><circle cx="12" cy="4.5" r="2.5"></circle><path d="m10.2 6.3-3.9 3.9"></path><circle cx="4.5" cy="12" r="2.5"></circle><path d="M7 12h10"></path><circle cx="19.5" cy="12" r="2.5"></circle><path d="m13.8 17.7 3.9-3.9"></path><circle cx="12" cy="19.5" r="2.5"></circle></svg></span><div><h3 style="font-size:17px;color:var(--sc-ink);margin:0 0 5px">See the whole program logic</h3><p style="font-size:14.5px;margin:0">Service model and program logic laid out clearly, so anyone can grasp how the program works at a glance, from need to service to outcomes.</p></div></div><div style="display:flex;gap:16px;align-items:flex-start"><span aria-hidden="true" style="display:flex;align-items:center;justify-content:center;width:44px;height:44px;border-radius:var(--r-md);background:var(--sc-green-600);color:#fff;flex-shrink:0"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="1.9" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-star"><path d="M11.525 2.295a.53.53 0 0 1 .95 0l2.31 4.679a2.123 2.123 0 0 0 1.595 1.16l5.166.756a.53.53 0 0 1 .294.904l-3.736 3.638a2.123 2.123 0 0 0-.611 1.878l.882 5.14a.53.53 0 0 1-.771.56l-4.618-2.428a2.122 2.122 0 0 0-1.973 0L6.396 21.01a.53.53 0 0 1-.77-.56l.881-5.139a2.122 2.122 0 0 0-.611-1.879L2.16 9.795a.53.53 0 0 1 .294-.906l5.165-.755a2.122 2.122 0 0 0 1.597-1.16z"></path></svg></span><div><h3 style="font-size:17px;color:var(--sc-ink);margin:0 0 5px">One source of truth, always current</h3><p style="font-size:14.5px;margin:0">Everything linked in one place and secure, kept current as your practice evolves. Get alignment across all roles including frontline, executives, finance, HR, quality and even strategic partners.</p></div></div><div style="display:flex;gap:16px;align-items:flex-start"><span aria-hidden="true" style="display:flex;align-items:center;justify-content:center;width:44px;height:44px;border-radius:var(--r-md);background:var(--sc-green-600);color:#fff;flex-shrink:0"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="1.9" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-list-checks"><path d="m3 17 2 2 4-4"></path><path d="m3 7 2 2 4-4"></path><path d="M13 6h8"></path><path d="M13 12h8"></path><path d="M13 18h8"></path></svg></span><div><h3 style="font-size:17px;color:var(--sc-ink);margin:0 0 5px">Drill into step-by-step how-tos</h3><p style="font-size:14.5px;margin:0">Detailed, practical guidance for every task, usable and printable as checklists and quick-reference cards, video learning and linked Cases.</p></div></div><div style="display:flex;gap:16px;align-items:flex-start"><span aria-hidden="true" style="display:flex;align-items:center;justify-content:center;width:44px;height:44px;border-radius:var(--r-md);background:var(--sc-green-600);color:#fff;flex-shrink:0"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="1.9" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-notebook-pen"><path d="M13.4 2H6a2 2 0 0 0-2 2v16a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2v-7.4"></path><path d="M2 6h4"></path><path d="M2 10h4"></path><path d="M2 14h4"></path><path d="M2 18h4"></path><path d="M21.378 5.626a1 1 0 1 0-3.004-3.004l-5.01 5.012a2 2 0 0 0-.506.854l-.837 2.87a.5.5 0 0 0 .62.62l2.87-.837a2 2 0 0 0 .854-.506z"></path></svg></span><div><h3 style="font-size:17px;color:var(--sc-ink);margin:0 0 5px">Capture case learnings in Case Book</h3><p style="font-size:14.5px;margin:0">Practitioners record nuanced cases and edge situations, building shared judgement across the whole team.</p></div></div><div style="display:flex;gap:16px;align-items:flex-start"><span aria-hidden="true" style="display:flex;align-items:center;justify-content:center;width:44px;height:44px;border-radius:var(--r-md);background:var(--sc-green-600);color:#fff;flex-shrink:0"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="1.9" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-user-check"><path d="M16 21v-2a4 4 0 0 0-4-4H6a4 4 0 0 0-4 4v2"></path><circle cx="9" cy="7" r="4"></circle><polyline points="16 11 18 13 22 9"></polyline></svg></span><div><h3 style="font-size:17px;color:var(--sc-ink);margin:0 0 5px">Know exactly what your role is</h3><p style="font-size:14.5px;margin:0">Staff filter tasks by their role and program stage and see only what is relevant to them. You can even capture Participant tasks & expectations.</p></div></div><div style="display:flex;gap:16px;align-items:flex-start"><span aria-hidden="true" style="display:flex;align-items:center;justify-content:center;width:44px;height:44px;border-radius:var(--r-md);background:var(--sc-green-600);color:#fff;flex-shrink:0"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="1.9" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-target"><circle cx="12" cy="12" r="10"></circle><circle cx="12" cy="12" r="6"></circle><circle cx="12" cy="12" r="2"></circle></svg></span><div><h3 style="font-size:17px;color:var(--sc-ink);margin:0 0 5px">Link every task to an outcome</h3><p style="font-size:14.5px;margin:0">See how the work connects to your outcomes, so practice stays purposeful and easy to evidence for funders.</p></div></div></div></div><div class="sc-mk-section" style="padding:56px 20px 0"><h2 style="font-size:var(--fs-h3);margin:0 0 16px">Explore example Field Guides</h2><div class="sc-cardgrid" style="gap:16px"><article style="background:var(--sc-surface);border:1px solid var(--sc-line);border-top:4px solid var(--sc-purple);border-radius:var(--r-lg);box-shadow:var(--shadow-sm);overflow:hidden;cursor:pointer"><div style="position:relative;width:100%;aspect-ratio:16/8;background:var(--sc-purple-50)"><img alt="Practice listing thumbnail image for How to use ShareCraft, any issue practice" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;object-fit:cover;color:transparent" sizes="100vw" srcSet="/_next/image?url=https%3A%2F%2Fkbgvadojmnfzskonjvdc.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2Fpractice-listing-thumbnail%2Fdd9bcfd6-0509-48d9-af02-94f6fbe9a65d%2FSCR-HOW-01-Youth-centre-yellow.jpg%3Fv%3D1788691524302&w=640&q=75 640w, /_next/image?url=https%3A%2F%2Fkbgvadojmnfzskonjvdc.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2Fpractice-listing-thumbnail%2Fdd9bcfd6-0509-48d9-af02-94f6fbe9a65d%2FSCR-HOW-01-Youth-centre-yellow.jpg%3Fv%3D1788691524302&w=750&q=75 750w, /_next/image?url=https%3A%2F%2Fkbgvadojmnfzskonjvdc.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2Fpractice-listing-thumbnail%2Fdd9bcfd6-0509-48d9-af02-94f6fbe9a65d%2FSCR-HOW-01-Youth-centre-yellow.jpg%3Fv%3D1788691524302&w=828&q=75 828w, /_next/image?url=https%3A%2F%2Fkbgvadojmnfzskonjvdc.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2Fpractice-listing-thumbnail%2Fdd9bcfd6-0509-48d9-af02-94f6fbe9a65d%2FSCR-HOW-01-Youth-centre-yellow.jpg%3Fv%3D1788691524302&w=1080&q=75 1080w, /_next/image?url=https%3A%2F%2Fkbgvadojmnfzskonjvdc.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2Fpractice-listing-thumbnail%2Fdd9bcfd6-0509-48d9-af02-94f6fbe9a65d%2FSCR-HOW-01-Youth-centre-yellow.jpg%3Fv%3D1788691524302&w=1200&q=75 1200w, /_next/image?url=https%3A%2F%2Fkbgvadojmnfzskonjvdc.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2Fpractice-listing-thumbnail%2Fdd9bcfd6-0509-48d9-af02-94f6fbe9a65d%2FSCR-HOW-01-Youth-centre-yellow.jpg%3Fv%3D1788691524302&w=1920&q=75 1920w, /_next/image?url=https%3A%2F%2Fkbgvadojmnfzskonjvdc.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2Fpractice-listing-thumbnail%2Fdd9bcfd6-0509-48d9-af02-94f6fbe9a65d%2FSCR-HOW-01-Youth-centre-yellow.jpg%3Fv%3D1788691524302&w=2048&q=75 2048w, /_next/image?url=https%3A%2F%2Fkbgvadojmnfzskonjvdc.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2Fpractice-listing-thumbnail%2Fdd9bcfd6-0509-48d9-af02-94f6fbe9a65d%2FSCR-HOW-01-Youth-centre-yellow.jpg%3Fv%3D1788691524302&w=3840&q=75 3840w" src="/_next/image?url=https%3A%2F%2Fkbgvadojmnfzskonjvdc.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2Fpractice-listing-thumbnail%2Fdd9bcfd6-0509-48d9-af02-94f6fbe9a65d%2FSCR-HOW-01-Youth-centre-yellow.jpg%3Fv%3D1788691524302&w=3840&q=75"/><span style="position:absolute;bottom:8px;left:8px;font-size:11.5px;font-weight:700;color:var(--sc-purple);background:rgba(255,255,255,0.92);padding:4px 10px;border-radius:var(--r-pill)">Any issue</span><span style="position:absolute;bottom:8px;right:8px;font-size:11.5px;font-weight:700;color:var(--sc-green-700);background:rgba(255,255,255,0.92);padding:4px 10px;border-radius:var(--r-pill)">Free</span></div><div style="padding:14px"><div style="display:flex;align-items:center;gap:8px;margin-bottom:6px"><span aria-hidden="true" style="width:10px;height:10px;border-radius:50%;background:var(--sc-purple);flex-shrink:0"></span><button type="button" style="font-family:var(--font-heading);font-weight:800;font-size:15.5px;color:var(--sc-purple);line-height:1.3;background:none;border:0;padding:0;margin:0;text-align:left;cursor:pointer">
1How to use ShareCraft</button></div><p class="sc-clamp3" style="font-size:13px;color:var(--sc-ink-3);line-height:1.5;margin:0 0 12px">The how-to guide for ShareCraft itself. What practices and communities are, how to licence one, how to build your own, and how to run a community. Free to everyone with an account.</p><div style="display:flex;align-items:center;gap:8px;flex-wrap:wrap"><span style="font-size:11.5px;font-weight:800;color:var(--sc-ink);background:var(--sc-yellow-solid);padding:4px 10px;border-radius:var(--r-pill)">Field Guide</span><span style="font-size:12px;color:var(--sc-ink-3)">+<!-- -->6<!-- --> resources</span></div></div></article><article style="background:var(--sc-surface);border:1px solid var(--sc-line);border-top:4px solid var(--sc-purple);border-radius:var(--r-lg);box-shadow:var(--shadow-sm);overflow:hidden;cursor:pointer"><div style="position:relative;width:100%;aspect-ratio:16/8;background:var(--sc-purple-50)"><img alt="Practice listing thumbnail image for Lively Intergenerational Care Program, aged care, mental health and economic security practice" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;object-fit:cover;color:transparent" sizes="100vw" srcSet="/_next/image?url=https%3A%2F%2Fkbgvadojmnfzskonjvdc.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2Fpractice-listing-thumbnail%2FLIV-LIV-01.jpeg&w=640&q=75 640w, /_next/image?url=https%3A%2F%2Fkbgvadojmnfzskonjvdc.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2Fpractice-listing-thumbnail%2FLIV-LIV-01.jpeg&w=750&q=75 750w, /_next/image?url=https%3A%2F%2Fkbgvadojmnfzskonjvdc.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2Fpractice-listing-thumbnail%2FLIV-LIV-01.jpeg&w=828&q=75 828w, /_next/image?url=https%3A%2F%2Fkbgvadojmnfzskonjvdc.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2Fpractice-listing-thumbnail%2FLIV-LIV-01.jpeg&w=1080&q=75 1080w, /_next/image?url=https%3A%2F%2Fkbgvadojmnfzskonjvdc.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2Fpractice-listing-thumbnail%2FLIV-LIV-01.jpeg&w=1200&q=75 1200w, /_next/image?url=https%3A%2F%2Fkbgvadojmnfzskonjvdc.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2Fpractice-listing-thumbnail%2FLIV-LIV-01.jpeg&w=1920&q=75 1920w, /_next/image?url=https%3A%2F%2Fkbgvadojmnfzskonjvdc.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2Fpractice-listing-thumbnail%2FLIV-LIV-01.jpeg&w=2048&q=75 2048w, /_next/image?url=https%3A%2F%2Fkbgvadojmnfzskonjvdc.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2Fpractice-listing-thumbnail%2FLIV-LIV-01.jpeg&w=3840&q=75 3840w" src="/_next/image?url=https%3A%2F%2Fkbgvadojmnfzskonjvdc.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2Fpractice-listing-thumbnail%2FLIV-LIV-01.jpeg&w=3840&q=75"/><span style="position:absolute;bottom:8px;left:8px;font-size:11.5px;font-weight:700;color:var(--sc-purple);background:rgba(255,255,255,0.92);padding:4px 10px;border-radius:var(--r-pill)">Aged Care, Disability</span><span style="position:absolute;bottom:8px;right:8px;font-size:11.5px;font-weight:700;color:var(--sc-green-700);background:rgba(255,255,255,0.92);padding:4px 10px;border-radius:var(--r-pill)">Paid</span></div><div style="padding:14px"><div style="display:flex;align-items:center;gap:8px;margin-bottom:6px"><span aria-hidden="true" style="width:10px;height:10px;border-radius:50%;background:var(--sc-purple);flex-shrink:0"></span><button type="button" style="font-family:var(--font-heading);font-weight:800;font-size:15.5px;color:var(--sc-purple);line-height:1.3;background:none;border:0;padding:0;margin:0;text-align:left;cursor:pointer">Lively Intergenerational Care Program</button></div><p class="sc-clamp3" style="font-size:13px;color:var(--sc-ink-3);line-height:1.5;margin:0 0 12px">A tested model for employing young people aged 18 to 25, no experience required, to build genuine relationships with isolated older people through everyday practical support like tech help, gardening and transport.</p><div style="display:flex;align-items:center;gap:8px;flex-wrap:wrap"><span style="font-size:11.5px;font-weight:800;color:var(--sc-ink);background:var(--sc-yellow-solid);padding:4px 10px;border-radius:var(--r-pill)">Field Guide</span><span style="font-size:12px;color:var(--sc-ink-3)">+<!-- -->23<!-- --> resources</span><span style="font-size:11.5px;font-weight:800;color:var(--sc-purple);background:var(--sc-purple-50);padding:4px 10px;border-radius:var(--r-pill)">Journey App</span></div></div></article><article style="background:var(--sc-surface);border:1px solid var(--sc-line);border-top:4px solid var(--sc-purple);border-radius:var(--r-lg);box-shadow:var(--shadow-sm);overflow:hidden;cursor:pointer"><div style="position:relative;width:100%;aspect-ratio:16/8;background:var(--sc-purple-50)"><img alt="Practice listing thumbnail image for Student Support across the Learner Journey, education and economic security practice" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;object-fit:cover;color:transparent" sizes="100vw" srcSet="/_next/image?url=https%3A%2F%2Fkbgvadojmnfzskonjvdc.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2Fpractice-listing-thumbnail%2FNCV-SUP-01.jpeg&w=640&q=75 640w, /_next/image?url=https%3A%2F%2Fkbgvadojmnfzskonjvdc.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2Fpractice-listing-thumbnail%2FNCV-SUP-01.jpeg&w=750&q=75 750w, /_next/image?url=https%3A%2F%2Fkbgvadojmnfzskonjvdc.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2Fpractice-listing-thumbnail%2FNCV-SUP-01.jpeg&w=828&q=75 828w, /_next/image?url=https%3A%2F%2Fkbgvadojmnfzskonjvdc.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2Fpractice-listing-thumbnail%2FNCV-SUP-01.jpeg&w=1080&q=75 1080w, /_next/image?url=https%3A%2F%2Fkbgvadojmnfzskonjvdc.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2Fpractice-listing-thumbnail%2FNCV-SUP-01.jpeg&w=1200&q=75 1200w, /_next/image?url=https%3A%2F%2Fkbgvadojmnfzskonjvdc.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2Fpractice-listing-thumbnail%2FNCV-SUP-01.jpeg&w=1920&q=75 1920w, /_next/image?url=https%3A%2F%2Fkbgvadojmnfzskonjvdc.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2Fpractice-listing-thumbnail%2FNCV-SUP-01.jpeg&w=2048&q=75 2048w, /_next/image?url=https%3A%2F%2Fkbgvadojmnfzskonjvdc.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2Fpractice-listing-thumbnail%2FNCV-SUP-01.jpeg&w=3840&q=75 3840w" src="/_next/image?url=https%3A%2F%2Fkbgvadojmnfzskonjvdc.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2Fpractice-listing-thumbnail%2FNCV-SUP-01.jpeg&w=3840&q=75"/><span style="position:absolute;bottom:8px;left:8px;font-size:11.5px;font-weight:700;color:var(--sc-purple);background:rgba(255,255,255,0.92);padding:4px 10px;border-radius:var(--r-pill)">Education, Skills</span><span style="position:absolute;bottom:8px;right:8px;font-size:11.5px;font-weight:700;color:var(--sc-green-700);background:rgba(255,255,255,0.92);padding:4px 10px;border-radius:var(--r-pill)">Free</span></div><div style="padding:14px"><div style="display:flex;align-items:center;gap:8px;margin-bottom:6px"><span aria-hidden="true" style="width:10px;height:10px;border-radius:50%;background:var(--sc-purple);flex-shrink:0"></span><button type="button" style="font-family:var(--font-heading);font-weight:800;font-size:15.5px;color:var(--sc-purple);line-height:1.3;background:none;border:0;padding:0;margin:0;text-align:left;cursor:pointer">Student Support across the Learner Journey</button></div><p class="sc-clamp3" style="font-size:13px;color:var(--sc-ink-3);line-height:1.5;margin:0 0 12px">Practice guide for RTOs and Community Education aimed to improve c
1ompletion rates. </p><div style="display:flex;align-items:center;gap:8px;flex-wrap:wrap"><span style="font-size:11.5px;font-weight:800;color:var(--sc-ink);background:var(--sc-yellow-solid);padding:4px 10px;border-radius:var(--r-pill)">Field Guide</span><span style="font-size:12px;color:var(--sc-ink-3)">+<!-- -->25<!-- --> resources</span></div></div></article></div></div><div class="sc-mk-section sc-mk-inset" style="margin-top:24px;background:var(--sc-purple-50);border-radius:16px;padding:16px 18px;font-size:13.5px;color:var(--sc-purple-800);line-height:1.5">Sign up to get a free practice licence and explore the Field Guide. To see the full interactive Practice Journey, book a demo.</div><div class="sc-mk-section sc-mk-inset sc-mk-section--centre" style="margin-top:48px;background:var(--sc-purple);border-radius:20px;padding:40px 24px;position:relative;overflow:hidden"><div aria-hidden="true" style="position:absolute;width:200px;height:200px;background:var(--sc-yellow-solid);border-radius:50%;right:-80px;top:-80px"></div><div class="sc-mk-measure" style="position:relative;z-index:2;text-align:center"><h2 style="font-size:var(--fs-h3);color:#fff;margin:0 0 12px">It took years to build how your team works. We help you capture it in 3 weeks.</h2><p style="font-size:14.5px;color:rgba(255,255,255,0.9);line-height:1.6;margin:0 0 24px">Book a 30-minute walkthrough. See a working example of the interactive Field Guide + Practice Journey with all the features. Ask questions, and weâll estimate the scope for your program. Weâd love to have a chat about your program.</p><a href="https://calendar.proton.me/bookings#Xu2PPYjRmw9fu6ffIQkZ9EvrXfSaFu24WXWCjtxijh4=" target="_blank" rel="noopener noreferrer" class="btn btn--yellow" style="display:inline-flex">Book a demo</a></div></div><div class="sc-mk-section sc-mk-inset" style="margin-top:24px;background:var(--sc-green-700);border-radius:20px;padding:32px 24px"><div class="sc-mk-split"><div><h2 style="font-size:var(--fs-h3);color:#fff;margin:0 0 10px">Want to learn alongside peer practitioners?</h2><p style="font-size:14.5px;color:rgba(255,255,255,0.9);line-height:1.6;margin:0">Alliances and Communities of Practice can use ShareCraft Communities to share knowledge, run events and solve problems together.</p></div><a class="btn" style="display:inline-flex;justify-content:center;background:#fff;color:var(--sc-green-700);border:none;border-radius:var(--r-pill);padding:13px 22px;font-family:var(--font-heading);font-weight:800;font-size:14px;text-decoration:none;flex-shrink:0;margin-top:18px" href="/communities">Explore Communities</a></div></div><div class="sc-mk-section" style="padding:56px 20px 0"><div style="display:flex;align-items:baseline;justify-content:space-between;gap:12px;margin-bottom:16px"><h2 style="font-size:var(--fs-h3);margin:0">From the Channel</h2><a style="font-size:13.5px;font-weight:700;color:var(--sc-purple);white-space:nowrap" href="/channel">See all â</a></div><div class="sc-cardgrid" style="gap:16px"><a style="display:block;background:#fff;border:1px solid var(--sc-line);border-radius:16px;overflow:hidden;box-shadow:var(--shadow-sm);text-decoration:none;color:inherit" href="/channel/community-platform-comparison"><div style="position:relative;width:100%;aspect-ratio:2/1;background:var(--sc-green-50);display:flex;flex-direction:column;align-items:center;justify-content:center;gap:6px;border-bottom:1px solid var(--sc-line);overflow:hidden"><img src="https://kbgvadojmnfzskonjvdc.supabase.co/storage/v1/object/public/Channel%20images/2026-10/Comparison-thumbnail.final.png" alt="" loading="lazy" style="width:100%;height:100%;object-fit:cover"/><span style="position:absolute;bottom:12px;left:12px;background:var(--sc-green);color:#fff;font-family:var(--font-heading);font-weight:700;font-size:11px;border-radius:999px;padding:5px 12px">Showcase</span></div><div style="padding:16px 18px 18px"><h3 style="font-family:var(--font-heading);font-weight:900;font-size:19px;letter-spacing:-0.02em;color:var(--sc-purple);line-height:1.2;margin:0 0 8px">An honest comparison: ShareCraft vs the alternative community platforms</h3><p class="sc-clamp3" style="font-size:13px;color:var(--fg-2);line-height:1.5;margin:0 0 10px">Community platforms help people organise events, share best practice, talk about experiences and meet other practitioners.</p><div style="display:flex;align-items:center;gap:6px;flex-wrap:wrap"><span style="font-size:12px;color:var(--fg-3)">30 Sep 2026</span><span style="font-size:12px;color:var(--fg-3)">·</span><span style="font-size:12px;color:var(--fg-3)">3<!-- --> min read</span><span style="font-size:12px;color:var(--fg-3)">·</span><span style="font-size:12px;color:var(--sc-purple-700)">Training and How Tos, About Us, Showcase</span></div></div></a><a style="display:block;background:#fff;border:1px solid var(--sc-line);border-radius:16px;overflow:hidden;box-shadow:var(--shadow-sm);text-decoration:none;color:inherit" href="/channel/sharecraft-2-0-is-live"><div style="position:relative;width:100%;aspect-ratio:2/1;background:var(--sc-purple-50);display:flex;flex-direction:column;align-items:center;justify-content:center;gap:6px;border-bottom:1px solid var(--sc-line);overflow:hidden"><img src="https://kbgvadojmnfzskonjvdc.supabase.co/storage/v1/object/public/Channel%20images/2026-09/Announcement-Product-Update.png" alt="ShareCraft on purple with yellow circle and text Announcement - Product Update" loading="lazy" style="width:100%;height:100%;object-fit:cover"/>
1<span style="position:absolute;bottom:12px;left:12px;background:var(--sc-yellow);color:var(--sc-yellow-ink);font-family:var(--font-heading);font-weight:700;font-size:11px;border-radius:999px;padding:5px 12px">Announcements</span></div><div style="padding:16px 18px 18px"><h3 style="font-family:var(--font-heading);font-weight:900;font-size:19px;letter-spacing:-0.02em;color:var(--sc-purple);line-height:1.2;margin:0 0 8px">ShareCraft 2.0 is live</h3><p class="sc-clamp3" style="font-size:13px;color:var(--fg-2);line-height:1.5;margin:0 0 10px">The biggest update since we started. New tools for Practices, Communities, and the whole platform. Here's what's new.</p><div style="display:flex;align-items:center;gap:6px;flex-wrap:wrap"><span style="font-size:12px;color:var(--fg-3)">17 Sep 2026</span><span style="font-size:12px;color:var(--fg-3)">·</span><span style="font-size:12px;color:var(--fg-3)">1<!-- --> min read</span><span style="font-size:12px;color:var(--fg-3)">·</span><span style="font-size:12px;color:var(--sc-purple-700)">Announcements, About Us</span></div></div></a><a style="display:block;background:#fff;border:1px solid var(--sc-line);border-radius:16px;overflow:hidden;box-shadow:var(--shadow-sm);text-decoration:none;color:inherit" href="/channel/5-ways-outcomes-contracts-change-you"><div style="position:relative;width:100%;aspect-ratio:2/1;background:var(--sc-purple-50);display:flex;flex-direction:column;align-items:center;justify-content:center;gap:6px;border-bottom:1px solid var(--sc-line);overflow:hidden"><img src="https://images.unsplash.com/photo-1610928712141-a292b96f43e8?crop=entropy&cs=tinysrgb&fit=max&fm=jpg&ixid=M3wxMTc3M3wwfDF8c2VhcmNofDIyfHxjaGFuZ2V8ZW58MHx8fHwxNzg1MjI2MjAzfDA&ixlib=rb-4.1.0&q=80&w=2000" alt="Graffiti reading "be the change" painted on a wall on an urban street, with a traffic cone on the footpath" loading="lazy" style="width:100%;height:100%;object-fit:cover"/><span style="position:absolute;bottom:12px;left:12px;background:#fff;color:var(--sc-purple);font-family:var(--font-heading);font-weight:700;font-size:11px;border-radius:999px;padding:5px 12px">Opinion</span></div><div style="padding:16px 18px 18px"><h3 style="font-family:var(--font-heading);font-weight:900;font-size:19px;letter-spacing:-0.02em;color:var(--sc-purple);line-height:1.2;margin:0 0 8px">5 ways outcomes contracts change you</h3><p class="sc-clamp3" style="font-size:13px;color:var(--fg-2);line-height:1.5;margin:0 0 10px">Outcomes contracting improves how social organisations operate - from setting the right measures to how performance is managed .</p><div style="display:flex;align-items:center;gap:6px;flex-wrap:wrap"><span style="font-size:12px;color:var(--fg-3)">30 Jul 2026</span><span style="font-size:12px;color:var(--fg-3)">·</span><span style="font-size:12px;color:var(--fg-3)">6<!-- --> min read</span><span style="font-size:12px;color:var(--fg-3)">·</span><span style="font-size:12px;color:var(--sc-purple-700)">Service Model, Efficiency, Opinion, Innovation</span></div></div></a><a style="display:block;background:#fff;border:1px solid var(--sc-line);border-radius:16px;overflow:hidden;box-shadow:var(--shadow-sm);text-decoration:none;color:inherit" href="/channel/could-ai-empower-the-bottom-of-the-pyramid"><div style="position:relative;width:100%;aspect-ratio:2/1;background:var(--sc-purple-50);display:flex;flex-direction:column;align-items:center;justify-content:center;gap:6px;border-bottom:1px solid var(--sc-line);overflow:hidden"><img src="https://images.unsplash.com/photo-1767797864473-1d34d23fd948?crop=entropy&cs=tinysrgb&fit=max&fm=jpg&ixid=M3wxMTc3M3wwfDF8c2VhcmNofDUxfHxhaSUyMHB5cmFtaWR8ZW58MHx8fHwxNzc0ODcxMzc1fDA&ixlib=rb-4.1.0&q=80&w=2000" alt="The sun rising directly behind a great pyramid, silhouetting it and a line of small figures along the ridge below" loading="lazy" style="width:100%;height:100%;object-fit:cover"/><span style="position:absolute;bottom:12px;left:12px;background:#fff;color:var(--sc-purple);font-family:var(--font-heading);font-weight:700;font-size:11px;border-radius:999px;padding:5px 12px">Opinion</span></div><div style="padding:16px 18px 18px"><h3 style="font-family:var(--font-heading);font-weight:900;font-size:19px;letter-spacing:-0.02em;color:var(--sc-purple);line-height:1.2;margin:0 0 8px">Could AI Empower the Bottom of the Pyramid?</h3><p class="sc-clamp3" style="font-size:13px;color:var(--fg-2);line-height:1.5;margin:0 0 10px">In a world where AI radically reduces the cost of knowledge work, what does this mean for people on low incomes?</p><div style="display:flex;align-items:center;gap:6px;flex-wrap:wrap"><span style="font-size:12px;color:var(--fg-3)">1 Apr 2026</span><span style="font-size:12px;color:var(--fg-3)">·</span><span style="font-size:12px;color:var(--fg-3)">7<!-- --> min read</span><span style="font-size:12px;color:var(--fg-3)">·</span><span style="font-size:12px;color:var(--sc-purple-700)">Efficiency, Opinion, Innovation</span></div></div></a><a style="display:block;background:#fff;border:1px solid var(--sc-line);border-radius:16px;overflow:hidden;box-shadow:var(--shadow-sm);text-decoration:none;color:inherit" href="/channel/being-good-but-ineffective-isnt-good-enough"><div style="position:relative;width:100%;aspect-ratio:2/1;background:var(--sc-purple-50);display:flex;flex-direction:column;align-items:center;justify-content:center;gap:6px;border-bottom:1px solid var(--sc-line);overflow:hidden"><img src="https://blog.sharecraft.org/content/images/2026/03/photo-1573679789043-006f1c368637.jpeg" alt="A person slumped face down on a draped table with their arms stretched out, two peaches beside them" loading="lazy" style="width:100%;height:100%;object-fit:cover"/>
1<span style="position:absolute;bottom:12px;left:12px;background:#fff;color:var(--sc-purple);font-family:var(--font-heading);font-weight:700;font-size:11px;border-radius:999px;padding:5px 12px">Opinion</span></div><div style="padding:16px 18px 18px"><h3 style="font-family:var(--font-heading);font-weight:900;font-size:19px;letter-spacing:-0.02em;color:var(--sc-purple);line-height:1.2;margin:0 0 8px">Being good but ineffective isn't good enough</h3><p class="sc-clamp3" style="font-size:13px;color:var(--fg-2);line-height:1.5;margin:0 0 10px">Itâs a strange paradox â you have on the one hand a sector with hundreds of thousands of people who really care about people and want to make a positive difference to their lives. Good peopleâ¦</p><div style="display:flex;align-items:center;gap:6px;flex-wrap:wrap"><span style="font-size:12px;color:var(--fg-3)">18 Mar 2026</span><span style="font-size:12px;color:var(--fg-3)">·</span><span style="font-size:12px;color:var(--fg-3)">6<!-- --> min read</span><span style="font-size:12px;color:var(--fg-3)">·</span><span style="font-size:12px;color:var(--sc-purple-700)">Service Model, Data, Efficiency, Opinion, Innovation</span></div></div></a><a style="display:block;background:#fff;border:1px solid var(--sc-line);border-radius:16px;overflow:hidden;box-shadow:var(--shadow-sm);text-decoration:none;color:inherit" href="/channel/why-we-need-sharecraft"><div style="position:relative;width:100%;aspect-ratio:2/1;background:var(--sc-purple-50);display:flex;flex-direction:column;align-items:center;justify-content:center;gap:6px;border-bottom:1px solid var(--sc-line);overflow:hidden"><img src="https://blog.sharecraft.org/content/images/2026/03/Yellow-dot-blog-header.jpg" alt="Two people passing a large yellow disc between them across a graffiti-covered laneway" loading="lazy" style="width:100%;height:100%;object-fit:cover"/><span style="position:absolute;bottom:12px;left:12px;background:#fff;color:var(--sc-purple);font-family:var(--font-heading);font-weight:700;font-size:11px;border-radius:999px;padding:5px 12px">Opinion</span></div><div style="padding:16px 18px 18px"><h3 style="font-family:var(--font-heading);font-weight:900;font-size:19px;letter-spacing:-0.02em;color:var(--sc-purple);line-height:1.2;margin:0 0 8px">Why we need ShareCraft</h3><p class="sc-clamp3" style="font-size:13px;color:var(--fg-2);line-height:1.5;margin:0 0 10px">There are some patterns that keep reoccurring the longer you work in the social sector. For me, the cycle of piloting then abandoning good programs is one of the biggest wastes. It goes somethingâ¦</p><div style="display:flex;align-items:center;gap:6px;flex-wrap:wrap"><span style="font-size:12px;color:var(--fg-3)">8 Mar 2026</span><span style="font-size:12px;color:var(--fg-3)">·</span><span style="font-size:12px;color:var(--fg-3)">4<!-- --> min read</span></div></div></a><a style="display:block;background:#fff;border:1px solid var(--sc-line);border-radius:16px;overflow:hidden;box-shadow:var(--shadow-sm);text-decoration:none;color:inherit" href="/channel/social-impact-categories-a-guide"><div style="position:relative;width:100%;aspect-ratio:2/1;background:var(--sc-purple-50);display:flex;flex-direction:column;align-items:center;justify-content:center;gap:6px;border-bottom:1px solid var(--sc-line);overflow:hidden"><img src="https://images.unsplash.com/photo-1529473814998-077b4fec6770?crop=entropy&cs=tinysrgb&fit=max&fm=jpg&ixid=M3wxMTc3M3wwfDF8c2VhcmNofDEzfHxjb2xsZWN0aW9ufGVufDB8fHx8MTc0OTUyMDg2Mnww&ixlib=rb-4.1.0&q=80&w=2000" alt="Shelves of old hardback books arranged by colour, in bands of red, yellow, green and blue" loading="lazy" style="width:100%;height:100%;object-fit:cover"/><span style="position:absolute;bottom:12px;left:12px;background:#fff;color:var(--sc-purple);font-family:var(--font-heading);font-weight:700;font-size:11px;border-radius:999px;padding:5px 12px">Opinion</span></div><div style="padding:16px 18px 18px"><h3 style="font-family:var(--font-heading);font-weight:900;font-size:19px;letter-spacing:-0.02em;color:var(--sc-purple);line-height:1.2;margin:0 0 8px">Social impact categories: a guide</h3><p class="sc-clamp3" style="font-size:13px;color:var(--fg-2);line-height:1.5;margin:0 0 10px">What category should you choose for your program listing on the ShareCraft site?</p><div style="display:flex;align-items:center;gap:6px;flex-wrap:wrap"><span style="font-size:12px;color:var(--fg-3)">10 Jun 2025</span><span style="font-size:12px;color:var(--fg-3)">·</span><span style="font-size:12px;color:var(--fg-3)">2<!-- --> min read</span><span style="font-size:12px;color:var(--fg-3)">·</span><span style="font-size:12px;color:var(--sc-purple-700)">Training and How Tos, About Us</span></div></div></a><a style="display:block;background:#fff;border:1px solid var(--sc-line);border-radius:16px;overflow:hidden;box-shadow:var(--shadow-sm);text-decoration:none;color:inherit" href="/channel/the-case-for-using-sharecraft"><div style="position:relative;width:100%;aspect-ratio:2/1;background:var(--sc-purple-50);display:flex;flex-direction:column;align-items:center;justify-content:center;gap:6px;border-bottom:1px solid var(--sc-line);overflow:hidden"><img src="https://images.unsplash.com/photo-1549281899-f75600a24107?crop=entropy&cs=tinysrgb&fit=max&fm=jpg&ixid=M3wxMTc3M3wwfDF8c2VhcmNofDh8fGlkZWFzfGVufDB8fHx8MTc0OTQzOTgzNHww&ixlib=rb-4.1.0&q=80&w=2000" alt="A lone figure walking down wide concrete steps, with the words "All ideas grow out of other ideas" painted across the risers" loading="lazy" style="width:100%;height:100%;object-fit:cover"/>
1<span style="position:absolute;bottom:12px;left:12px;background:#fff;color:var(--sc-purple);font-family:var(--font-heading);font-weight:700;font-size:11px;border-radius:999px;padding:5px 12px">Opinion</span></div><div style="padding:16px 18px 18px"><h3 style="font-family:var(--font-heading);font-weight:900;font-size:19px;letter-spacing:-0.02em;color:var(--sc-purple);line-height:1.2;margin:0 0 8px">The Case for using ShareCraft</h3><p class="sc-clamp3" style="font-size:13px;color:var(--fg-2);line-height:1.5;margin:0 0 10px">Why should social organisations, communities or funders share and license their proven service models? There are impact, risk, financial and learning benefits.</p><div style="display:flex;align-items:center;gap:6px;flex-wrap:wrap"><span style="font-size:12px;color:var(--fg-3)">9 Jun 2025</span><span style="font-size:12px;color:var(--fg-3)">·</span><span style="font-size:12px;color:var(--fg-3)">5<!-- --> min read</span><span style="font-size:12px;color:var(--fg-3)">·</span><span style="font-size:12px;color:var(--sc-purple-700)">Training and How Tos, Opinion, About Us</span></div></div></a><a style="display:block;background:#fff;border:1px solid var(--sc-line);border-radius:16px;overflow:hidden;box-shadow:var(--shadow-sm);text-decoration:none;color:inherit" href="/channel/documentation-key-to-scaling-social-programs"><div style="position:relative;width:100%;aspect-ratio:2/1;background:var(--sc-purple-50);display:flex;flex-direction:column;align-items:center;justify-content:center;gap:6px;border-bottom:1px solid var(--sc-line);overflow:hidden"><img src="https://blog.sharecraft.org/content/images/2025/06/photo-1531403009284-440f080d1e12-1.jpeg" alt="A hand pinning printed app screens and wireframes onto a wall already covered in project notes" loading="lazy" style="width:100%;height:100%;object-fit:cover"/><span style="position:absolute;bottom:12px;left:12px;background:#fff;color:var(--sc-purple);font-family:var(--font-heading);font-weight:700;font-size:11px;border-radius:999px;padding:5px 12px">Opinion</span></div><div style="padding:16px 18px 18px"><h3 style="font-family:var(--font-heading);font-weight:900;font-size:19px;letter-spacing:-0.02em;color:var(--sc-purple);line-height:1.2;margin:0 0 8px">Documentation: key to scaling social programs</h3><p class="sc-clamp3" style="font-size:13px;color:var(--fg-2);line-height:1.5;margin:0 0 10px">Scaling service models depends on your ability to transfer knowledge effectively to other delivery teams in other organisations - service model documentation is key to this</p><div style="display:flex;align-items:center;gap:6px;flex-wrap:wrap"><span style="font-size:12px;color:var(--fg-3)">8 Jun 2025</span><span style="font-size:12px;color:var(--fg-3)">·</span><span style="font-size:12px;color:var(--fg-3)">5<!-- --> min read</span><span style="font-size:12px;color:var(--fg-3)">·</span><span style="font-size:12px;color:var(--sc-purple-700)">Service Model, Opinion</span></div></div></a></div></div></main><footer style="margin-top:36px;background:var(--sc-purple);color:rgba(255,255,255,0.85);padding:32px 20px 20px;position:relative;overflow:hidden"><div aria-hidden="true" style="position:absolute;width:180px;height:180px;background:var(--sc-yellow);border-radius:50%;bottom:-120px;left:-70px"></div><div class="sc-footer__inner" style="position:relative;z-index:2"><div class="sc-footer__top"><div class="sc-footer__brand"><img alt="ShareCraft" loading="lazy" width="100" height="20" decoding="async" data-nimg="1" style="color:transparent;height:20px;width:auto;margin-bottom:14px" srcSet="/_next/image?url=%2Fbrand%2Fsharecraft-logo-reversed.png&w=128&q=75&dpl=dpl_HMATwLJ3i7WodNegeHq6BUHebymd 1x, /_next/image?url=%2Fbrand%2Fsharecraft-logo-reversed.png&w=256&q=75&dpl=dpl_HMATwLJ3i7WodNegeHq6BUHebymd 2x" src="/_next/image?url=%2Fbrand%2Fsharecraft-logo-reversed.png&w=256&q=75&dpl=dpl_HMATwLJ3i7WodNegeHq6BUHebymd"/><a href="mailto:[email protected]" style="display:block;font-size:13px;color:rgba(255,255,255,0.85);text-decoration:none;margin-bottom:20px">[email protected]</a></div><div style="margin-bottom:24px"><div style="max-width:420px"><p style="margin:0 0 4px;font-size:13px;font-weight:800;color:var(--sc-yellow);font-family:var(--font-heading)">ShareUpdate</p><p style="margin:0 0 10px;font-size:12.5px;color:rgba(255,255,255,0.75);line-height:1.5">Whatâs working across the sector, every six weeks or so. 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1ou through Lively's hiring criteria and process, its practical (not policy-heavy) training approach, its matching methodology, its tailored service menu, and its partnership-building playbook, so you can stand up your own values-led intergenerational program.2b:T6f1,## Direct Evidence\nNo independent, external evaluation of Lively's outcomes has been identified in the materials reviewed. Lively is an accredited home care provider, having scaled its service nationally following its initial pilot, a signal of program viability and partner/regulator confidence rather than a formal outcomes evaluation. (Source: [Roots of Change case study](https://www.rootsofchange.org.au/non-profit-partner-stories/lively))\n\n## Internal Evidence\n- A decade of continuous direct delivery in Melbourne (2015-2025)\n- Incoming Helpers consistently rate \"finding a workplace that aligns with my values\" as their top reason for applying, supporting Lively's values-first hiring strategy\n- Participant testimonial: 82-year-old Maree describes her Lively Helper relationship as \"like having her daughter back\" (Roots of Change case study, 2019)\n- Sustained media coverage across ABC News, ABC Radio Melbourne, RMIT, Ageing Agenda and Pro Bono, indicating ongoing public and sector interest\n\n## Contributing Evidence\nLively's own materials cite that 1 in 5 older people experience social isolation (with research described as showing health impacts comparable to smoking or obesity), that 23% of young Australians are unemployed or underemployed, and that Australia needs an estimated 110,000 additional direct aged-care workers by 2030. No original source is cited for these figures in the materials reviewed, so they should be treated as the problem context Lively uses to frame its model, not as validated findings about Lively's own effectiveness.\n\nAs an emerging-evidence practice grounded in a decade of practitioner experience, licensees are encouraged to learn from and adapt this model to their own context, and to collect and share their own outcome data.2c:Ta23,## What This Practice Does\n\n**Student Support: Enabling the Learner Journey** gives registered training organisations (RTOs) and community education providers a comprehensive; evidence-based system for wrapping effective support around every learner â from first contact before enrolment through to qualification completion and transition out.\n\nBased on a national research study by the National Centre for Vocational Education Research (NCVER 2025); this practice draws on case studies of eight high-performing Australian RTOs to identify what actually makes student support work in practice.\n\n## The Problem It Solves\n\nLess than 50% of VET qualifications commenced in 2019 were completed (NCVER 2024). Behind that statistic are thousands of learners who dropped out â many of whom could have succeeded with better support. This practice gives your organisation the frameworks; tools and processes to change that.\n\n## The Six Elements\n\nThe practice is built around six interconnected elements that were consistently present in high-performing RTOs:\n\n1. **Whole-of-institution approach** â every staff member plays a role\n2. **Early engagement** â front-load support in the critical first six weeks\n3. **Quality training by caring experts** â the trainer relationship is the most powerful support factor\n4. **Continuity of support** â consistent staff from enrolment to completion\n5. **Holistic and individualised support** â address the whole person\n6. **Strong relationship-building** â trust is the foundation of everything\n\n## What's Included\n\n- A comprehensive **Field Guide** covering 27 sections across Foundations; Practice; Quality and Operations\n- **10 practical tools and templates** (spreadsheets and Word documents) covering needs assessment; support planning; at-risk tracking; induction; reasonable adjustments; work placement; supervision; outcomes monitoring; and priority cohort planning\n- A **Quick Reference Card** (Word) summarising all key frameworks for daily use by trainers; support advisors and managers\n\n## Why It Stands Out\n\n- **Directly evidence-based** â not a generic framework but grounded in what high-performing Australian RTOs actually do\n- **Priority cohort focus** â specific guidance for First Nations; CALD; disability; low SES and regional/remote learners\n- **Compliance-ready** â tools are designed to generate evidence for the Revised Standards for RTOs (DEWR 2024) Quality Area 2: VET Student Support; effective July 2025\n- **Freely licensed** â published under Creative
1Commons Attribution 3.0 Australia (CC BY 3.0 AU) by NCVER2d:T5ee,## Direct Evidence\n\nThis practice is based on **NCVER's 2025 national research study** *Student support: enabling the learner journey* (Andrahannadi \u0026 Griffin). The study used qualitative case study methodology across eight Australian RTOs selected for high completion rates and/or high student satisfaction ratings â more than half had won state or national 'training provider of the year' awards.\n\nKey findings:\n- RTOs with strong; structured support systems had measurably higher completion rates and student satisfaction scores\n- The six elements of effective support were consistently present across all high-performing providers regardless of size; sector or student mix\n- Learner quotes directly attribute their completion to the quality of relationships and support received\n\n**Report:** Andrahannadi \u0026 Griffin (2025). *Student support: enabling the learner journey*. NCVER. [https://www.ncver.edu.au](https://www.ncver.edu.au)\n\n## Contributing Evidence\n\n- **NCVER Student Outcomes Survey** (annual) â national data documenting completion rates; satisfaction and employment outcomes by learner characteristics\n- **NCVER 2024 completion data** â documents \u003c50% national VET qualification completion rate for courses commenced in 2019\n- **ACER LLN research** â demonstrates the impact of language; literacy and numeracy barriers on VET participation and completion\n- **Revised Standards for RTOs (DEWR 2024)** â regulatory framework establishing minimum student support obligations under Quality Area 22e:T46e,- **Staffing:** A dedicated Student Support Advisor role is central to the model; organisations should review caseload ratios before implementation â SSAs with 80+ active learners cannot deliver relational support effectively\n- **LMS capability:** The practice leverages the Learning Management System as a support monitoring tool; organisations will need to configure their LMS to enable progress tracking and automated alerts\n- **Priority cohort capacity:** Implementing the First Nations-specific strategies requires either an identified worker or cultural safety training for all staff; budget and recruitment planning is needed before launch\n- **Training and onboarding:** Allow 4â6 weeks for staff to read the Field Guide; complete the reference card; and be inducted into the tools and templates\n- **Data systems:** AVETMISS-compliant student management systems must be configured to capture cohort data for disaggregated reporting\n- **No licence fee:** This practice is freely available under CC BY 3.0 AU; organisations should budget for staff time to adapt materials and internal implementation rather than licence costs1b:[\"$\",\"div\",null,{\"className\":\"sc-mk-section\",\"style\":{\"padding\":\"56px 20px 0\"},\"children\":[[\"$\",\"h2\",null,{\"style\":{\"fontSize\":\"var(--fs-h3)\",\"margin\":\"0 0 16px\"},\"children\":\"Explore example Field Guides\"}],[\"$\",\"$L29\",null,{\"practices\":[{\"kind\":\"practice\",\"id\":\"dd9bcfd6-0509-48d9-af02-94f6fbe9a65d\",\"code\":\"SCR-HOW-01\",\"attributionStatement\":\"Practice licensed from ShareCraft Network and www.sharecraft.org under Creative Commons. 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Operations covers security, privacy, data ownership and where the build is up to.\\n\\nSet your role at the top of the guide and it will show you only the chapters that concern you.\\n\\nWe update it as the product changes, so licensing it means the new chapters keep arriving.\",\"thumbnailUrl\":\"https://kbgvadojmnfzskonjvdc.supabase.co/storage/v1/object/public/practice-listing-thumbnail/dd9bcfd6-0509-48d9-af02-94f6fbe9a65d/SCR-HOW-01-Youth-centre-yellow.jpg?v=1788691524302\",\"videoUrl\":null,\"sectors\":[\"Any issue\"],\"authorName\":null,\"licenceTerms\":\"open\",\"ccVariant\":\"BY 4.0\",\"ipOwnerLegalName\":\"ShareCraft Network\",\"priceLabel\":\"Free\",\"deliveryFeatures\":[\"Digital technology\"],\"practiceType\":\"best_practice\",\"targetPopulation\":null,\"evidence\":\"\",\"outcomesSummary\":\"You can find your way around without being shown. You know what licensing a practice commits you to, and what it does not. You can build and publish a practice of your own. 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